--- title: "ZertID Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ZertID Software - reviews, pricing plans, popular comparisons to other Identity Management products and more." source_url: "https://www.capterra.com/p/213792/ZertID/" page_type: "product" language: "en" --- # ZertID Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ZertID ## What is ZertID? ZertID is a comprehensive access management solution built to excel your employee experience without compromising on IGA compliance. Built on the NOW platform, ZertID can help you with every phase of the employee lifecycle: one-touch onboarding and transfer, automated access management, and much more. ZertID is designed with ‘Rapid Deployment and Rapid Results‘ in mind to simply and automate the otherwise complex Identity Management and Identity Governance workflows. ## What is ZertID used for? [Identity Management](https://www.capterra.com/identity-management-software/)[Access Governance](https://www.capterra.com/access-governance-software/)[Cloud Security](https://www.capterra.com/cloud-security-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$4 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ZertID?[Manage this product listing](https://www.g2.com/products/zertid/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ZertID 5.0 (1) VS. [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price A$4 Per User, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.9 (4,880) Value For Money 5.0 (1) Value For Money 4.8 (3,726) Customer Service 5.0 (1) Customer Service 4.7 (4,013) ## ZertID alternatives [4.5 (104)](https://www.capterra.com/p/210774/ADAudit-Plus/reviews/) Starting price $595.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (945)](https://www.capterra.com/p/119653/Okta/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [SailPoint](https://www.capterra.com/p/130835/IdentityIQ/) [4.2 (13)](https://www.capterra.com/p/130835/IdentityIQ/reviews/) Starting price $75000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130835/IdentityIQ/) ## FAQs about ZertID Overview ### What company size and specific industries is ZertID built for? ZertID is designed for organizations of all sizes that need identity workflows, including small businesses, mid-market companies, and enterprise teams. The vendor description does not name specific industries, so the product appears to target any sector that manages identity-related processes and wants to improve workflow handling. Features and Usability ### What are the key features of ZertID? ZertID offers governance and monitoring features, plus access certification, access management, and privileged account management. It also includes MFA, single sign-on, role-based permissions, user provisioning, audit trail, compliance management, risk analysis, real-time monitoring, and reporting tools for tracking activity and managing access controls. Getting Started and Support ### What training and onboarding options does ZertID offer? ZertID provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual, self-paced guidance for teams getting started. Getting Started and Support ### What customer support options does ZertID offer? ZertID provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support experience details are not available here, so no clear patterns about response speed, helpfulness, or common issues can be stated. ## Features AI summary Based on 894 Identity Management reviews Capterra data shows that buyers of Identity Management software rank the following features as their top priorities: - **Access Management** (**57%** of reviewers rated this feature as critical) - **Password Management** (**65%**) - **Secure Login** (**58%**) ZertID supports all three features that reviewers identify as most important: **Access Management**, **Password Management**, and **Secure Login**. Together, these capabilities help businesses control user permissions, manage credentials more efficiently, and protect account access, allowing teams to maintain security while reducing friction for everyday login and identity tasks. Access Certification Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Access Controls/Permissions Define levels of authorization for access to specific files or systems Access Management Control and manage access to company resources Active Directory Integration Integrates with Active Directory Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems ZertID 51 features ### All Features - Access Certification: Verify user access rights within systems to confirm each user has appropriate and authorized access to resources - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Governance: Management of rules, practices, and processes of a company - Incident Management: Manage and track all disruptions and incidents - Member Accounts: Accounts held by members of an organization - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Policy Management: Create, manage, and track policies and procedures within an organization - Privileged Account Management: Control, monitor, and secure privileged accounts and their access to critical data and IT applications - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Service Access Request: Enable end users to request access or request changes to their account privileges - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Unified Directory: Store, modify, and track user accounts and access in a centralized directory - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic A$4.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DM Dilip M. Director Telecommunications ### "A cool solution to manage customer identity and certification" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2022 Pros Does a good job with lifecycle management and certification of customer identities. Got an easy-to-use user interface and no-code administration. Zertid helped us to create workflows for integrating and cross-wiring things across the ServiceNow platform and our custom ServiceNow apps. Pros: User interface, Coding free implementation and admin, Native ServiceNow integration, and easy to customize. Cons: Works with ServiceNow; if you are not a ServiceNow customer, you need to subscribe to a minimal ServiceNow license at least. Cons There is nothing I can think of, great to see new features frequently Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.