# Service365 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Service365 Software - reviews, pricing plans, popular comparisons to other Enterprise Resource Planning products and more. Source: https://www.capterra.com/p/213841/Service365 --- # Service365 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Service365 ## What is Service365? Service365 #1 Field Services solution with easy-to-use field service operations software built for all field services. Easily manage jobs, quotes, tasks, inventory, timesheets and invoicing in real-time in the cloud. Services365 is compatible with all major browsers and mobile devices. Service365 connects your field services teams with QuickBooks Accounting. ## What is Service365 used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Electrical Contractor](https://www.capterra.com/electrical-contractor-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Service365?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.service365.com&name=Service365) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Service365 4.0 (3) VS. [4.3 (332)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (3) Ease Of Use 4.1 (331) Value For Money 3.0 (2) Value For Money 3.8 (247) Customer Service 4.3 (3) Customer Service 4.0 (319) ## Service365 alternatives [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $245.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.9 (228)](https://www.capterra.com/p/177014/Skimmer/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (94)](https://www.capterra.com/p/109930/BlueFolder/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Calendar Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Contact Database 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Dispatch Management 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Third-Party Integrations 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounting Integration Integrate with a third-party accounting system Service365 79 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Data is backed up automatically to prevent data loss Track the list of items required to be billed/invoiced to clients Create, manage, and send invoices or bills to customers Material list of manufacturing parts and associated costs Track and manage schedules and meetings via an integrated calendar Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage sending personnel and resources to a site as needed Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Estimate expected cost based on various factors before a project begins Monitor and record expenses such as purchases or charges incurred Store and access documents, forms, and photos in one centralized place Plan, manage, and track the financial activities of an individual or organization Primarily serving commercial or industrial locations needing electrical work Form predictions based on past and present data/trends Information, data and reports that are being tracked over time Automates core HR functions such as talent management, employee evaluation and learning management Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Manage and support multiple locations Ability to handle several projects simultaneously Track/log the amount of time employees worked per job using a timer Manage and track customer orders for goods, investments, or any other purchases Plan and coordinate all the resources, costs and time needed to execute assignments Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Create, manage, or update project workflows. Create proposals based on costs of labor and materials Create, send, and track purchase orders and their statuses Integrates with QuickBooks Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Manage the planning and execution of supply chain activities Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.7 (3) 3.7 Based on 3 reviews ## Pricing Value for money 3.0 (2) ### Starting price Contact vendor for pricing Free trial available Value for money 3.0 (2) 3.0 Based on 2 reviews ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.0 Based on 3 reviews Filter by rating 5(2) 4(0) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent AD Ami D. Owner Construction ### "Not great for residential service based businesses" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 October 31, 2025 We wish we had better things to say. We’re a residential, service-based electrical company with a high daily volume of smaller jobs. This software isn’t well suited for that type of workflow — it’s clearly designed for larger, commercial projects where technicians don’t need daily access. The user experience has been challenging. Our team has found it difficult and time-consuming to use, and it’s had a significant impact on our AR process because invoicing requires a lot of extra work on the office side. That said, we take responsibility for not fully understanding what we needed when we first chose this platform. We didn’t know how important it was to define our operational needs clearly until after we had this experience. The team behind the software seems genuinely committed to improving, but unfortunately, it just hasn’t been a fit for us. After six months of use, we’ve made the decision to switch to another system that better aligns with a service-based business model. Pros The ability to get granular with data was a strong point. Reporting and visibility into job details were helpful once set up. It also integrates well with QuickBooks, which made financial syncing relatively seamless. Cons The user experience is quite poor. It’s clunky, requires far too many clicks to complete simple tasks like booking a job, and isn’t intuitive at all. There’s no dedicated mobile app — techs have to use the web version, which often fails in basements or areas without internet access. Making changes to a job while on-site is nearly impossible for field staff and must be done by the office, which creates major inefficiencies. Committing materials to each job is cumbersome and time-consuming, and the customer-facing features are extremely limited. Overall, the platform feels underdeveloped for real-world field use in our experience, especially for residential service work. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) We wanted better data integrity and Service365 promised this feature Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jason K. Accounting Assistant Financial Services ### "Service365 makes PO's to Payroll easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2021 Pros A welcome addition to importing items into accounting software. Allows for easy reconciliations in payroll. Tracking of jobs just became an easy task. Cons A few kinks along the road but issues get resolved quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 25, 2021 Thanks for your review Jason. We work hard to make it easy and continue to make the solution better. SC Scott C. President Facilities Services ### "Service365 is easy to use for my field staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 26, 2021 Getting the data directly into our accounting system has always been a pain. Also, changes made in my finance department often would not find its way into the field. As a result decisions being made would be late or even wrong. Service365 allows the data between the field platform and the finance system to be 100% real time synced. Pros It very easy to navigate to jobs, create quotes, enter time and invoice complex job. Cons I wish the product would integrate with other accounting platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 29, 2021 Thank you Scott. We appreciate the feedback and understand the desire for more accounting integrations. Serve Electric is leading edge and progressive. Thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)