# ReviewTec Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ReviewTec Software - reviews, pricing plans, popular comparisons to other Review Management products and more. Source: https://www.capterra.com/p/213879/ReviewTec --- # ReviewTec Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ReviewTec ## What is ReviewTec? ReviewTec is a review management software solution that helps businesses automate collecting, managing, and leveraging customer reviews. It integrates with leading review platforms, enabling companies to build a strong online presence, enhance engagement, and improve reputation. Ideal for businesses across retail, hospitality, healthcare, and professional services. Key Features: Automated Review Requests: Send invitations via SMS and email to save time and boost response rates. Multi-Platform Integration: Connect with Google, Yelp, and Facebook for centralized review management. Customizable Campaigns: Tailor requests to match your brand and audience. Analytics and Reporting: Gain insights to make data-driven decisions. Quick Setup: Start collecting reviews in minutes with a scalable platform. ## What is ReviewTec used for? [Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ReviewTec?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.reviewtec.com/&name=ReviewTec) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ReviewTec 5.0 (3) VS. [4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting Price $29 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.6 (964) Value For Money 5.0 (3) Value For Money 4.2 (697) Customer Service 5.0 (3) Customer Service 4.4 (558) ## ReviewTec alternatives [4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/213879/ReviewTec/alternatives/) ## FAQs about ReviewTec Overview ### What company size and specific industries is ReviewTec built for? ReviewTec is designed for small, mid-market, and enterprise businesses across industries that rely on customer feedback and online reputation. It suits companies that want to collect reviews through email, SMS, and NFC cards, including service businesses, retail, hospitality, healthcare, and other customer-facing sectors. Features and Usability ### What are the key features of ReviewTec? ReviewTec offers review monitoring, review requests, response management, and automated responses for handling customer feedback. It also includes ratings and reviews, sentiment analysis, surveys and feedback, real-time analytics, customizable reports, alerts and notifications, and integrations such as CRM, social media, and website widgets. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? ReviewTec starts at $29 per month for the Starter plan, which includes 10 daily requests, 1 user account, and 1 location. The Standard plan costs $49 monthly for 1,500 requests, 10 users, and Zapier integration, while MultiPlan is $99 monthly for over 3,000 requests, 100 users, and bulk upload options. A free trial is available. Integrations ### Which third-party tools and platforms does ReviewTec integrate with? ReviewTec integrates with 4 third-party tools and platforms, including API Connector, API Manager, Webhook Relay, and Zapier. These catalog integrations cover API-based connectivity and automation, giving ReviewTec options for connecting data and triggering workflows across external systems. Getting Started and Support ### What training and onboarding options does ReviewTec offer? ReviewTec provides documentation and videos for training. Documentation offers written reference material for reviewing features and steps, while videos support visual, self-paced learning for teams getting started with the product. Getting Started and Support ### What customer support options does ReviewTec offer? ReviewTec provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. With no reviewer feedback on support available, user experience details about response times, helpfulness, or common frustrations cannot be assessed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages ReviewTec 57 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Integration with third-party CRM systems Encourage your customers to promote your company by providing materials, tools, and reward programs Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Reminders sent via email Enables employees to promote their company by supplying them with materials, tools, and reward programs Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Allows for businesses to run a variety of different campaigns across different channels Collect information from multiple sources Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple locations Identify, track, and respond to negative feedback A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Allows businesses to manage badges from review websites. Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Share internal and external reviews on social media platforms Automatically calculate score after the assessment Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Optimize and manage the search engine optimization efforts for a website or digital content Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Allows businesses to share their videos on social media. Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Seamlessly integrates with 3rd party websites Ability that lets users rebrand the software to make it look like their own An extended application or connector that enables users to perform additional services with their current set of tools Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Starter $29.00 Flat Rate,Per Month It includes: - 1 Business - 1 User Account - 10 SMS Requests/Day - 10 Email Requests Per Day Standard $49.00 Flat Rate,Per Month It includes: - 1 Business Account - 10 User (Staff) Accounts - 1500 SMS Requests/Month - 1500 Email Requests/Month MultiPlan $99.00 Flat Rate,Per Month It includes: - 10 Business Locations - 100 User (Staff) Accounts - 3000 SMS Requests/Month - 3000 Email Requests/Month Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Webhook Relay](https://www.capterra.com/p/211469/Webhook-Relay/)[ API Manager](https://www.capterra.com/p/209480/API-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KT Karlysa T. Business Development Rep Computer Software ### "Worth the money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2022 The software was very accessible and I would recommend to anyone. Pros The software was easy to figure out. The product was really simplified to follow. Cons I liked everything about the software,no complaints at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Susan H. Manager ### "Easy setup. Quick returns." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2018 Pros Very easy to get it setup and going. Price is excellent for the value you get. I like that all i have to do is send out requests and the system takes care of the rest. Very slick. All my links were automatically generated. No leg-work for me. Cons I wish there was a way to download all my client information with updated statuses so that I can import them back into my personal spreadsheet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Steve R. Director of Marketing ### "Easy to use and gets us reviews" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2018 In 2016 we were using email and business cards to get reviews. We probably got around 30 reviews for the entire year doing that. Last year (2017) we got just over 1000 online reviews using this system. I'd say it works. Pros Very easy to setup and start using immediately. Staff is very attentive and helpful. System seems to get updated quite often with useful features. Reporting and live tracking is great. Was easy to train over 30 technicians to start using it almost instantly. Cons Integrates with programs like salesforce etc; However, they only supply the ability to do this, you have to do the integration yourself (create buttons etc). Other systems make it easier to integrate with POS, CRM etc. But for the price-point. I didn't mind having someone do this for me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.