--- title: "ReviewTec Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ReviewTec Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/213879/ReviewTec/" page_type: "product" language: "en" --- # ReviewTec Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ReviewTec ## What is ReviewTec? ReviewTec is a review management software solution that helps businesses automate collecting, managing, and leveraging customer reviews. It integrates with leading review platforms, enabling companies to build a strong online presence, enhance engagement, and improve reputation. Ideal for businesses across retail, hospitality, healthcare, and professional services. Key Features: Automated Review Requests: Send invitations via SMS and email to save time and boost response rates. Multi-Platform Integration: Connect with Google, Yelp, and Facebook for centralized review management. Customizable Campaigns: Tailor requests to match your brand and audience. Analytics and Reporting: Gain insights to make data-driven decisions. Quick Setup: Start collecting reviews in minutes with a scalable platform. ## What is ReviewTec used for? [Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ReviewTec?[Manage this product listing](https://www.g2.com/products/reviewtec/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ReviewTec 5.0 (3) VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $29 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.7 (59) Value For Money 5.0 (3) Value For Money 4.5 (53) Customer Service 5.0 (3) Customer Service 4.6 (53) ## ReviewTec alternatives [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) [4.9 (59)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160682/ReputationStacker/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) Highest Rated [rater8](https://www.capterra.com/p/177794/rater8/) [5.0 (183)](https://www.capterra.com/p/177794/rater8/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177794/rater8/) [Experience.com](https://www.capterra.com/p/178112/SocialSurvey/) [4.7 (89)](https://www.capterra.com/p/178112/SocialSurvey/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178112/SocialSurvey/) [View all alternatives](https://www.capterra.com/p/213879/ReviewTec/alternatives/) ## FAQs about ReviewTec Overview ### What company size and specific industries is ReviewTec built for? ReviewTec is designed for small businesses, mid-market companies, and enterprise teams that need to collect customer reviews by email, SMS, and NFC cards. It fits businesses across service, retail, hospitality, and other customer-facing industries that rely on frequent feedback from clients. Features and Usability ### What are the key features of ReviewTec? ReviewTec offers review management tools such as review requests, review monitoring, response management, and review sharing. It also includes feedback management, surveys and polls, sentiment analysis, real-time analytics, customizable reports, CRM integration, and widgets for collecting and displaying ratings and reviews. Pricing ### How much does it cost and what fees or limitations are included? ReviewTec starts at $29 per month for the Starter plan, which includes 10 daily requests, 1 user account, and 1 location. The $49 Standard plan adds 1,500 monthly requests, 10 users, and Zapier integration, while the $99 MultiPlan covers 100 users and bulk upload options. A free trial is available. Integrations ### Which third-party tools and platforms does ReviewTec integrate with? ReviewTec integrates with API Connector, API Manager, Webhook Relay, and Zapier. These catalog integrations support custom connections and automation across other business tools, giving ReviewTec a small but flexible integration set for linking data and workflows. Getting Started and Support ### What training and onboarding options does ReviewTec offer? ReviewTec provides documentation and videos for team training and onboarding. Documentation supports self-paced reference for setup and feature guidance, while videos offer visual walkthroughs that users can review at their own pace when learning the product. Getting Started and Support ### What customer support options does ReviewTec offer? ReviewTec provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback on support is available in the catalog, so user experience details such as response speed, helpfulness, or common frustrations are not documented here. ## Features AI summary Based on 2,212 Review Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) ReviewTec supports all three of the features reviewers value most: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, manage incoming feedback in one place, and keep track of review activity across channels, allowing teams to respond faster and maintain a stronger online reputation. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages ReviewTec 57 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Customer Advocacy: Encourage your customers to promote your company by providing materials, tools, and reward programs - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Email Reminders: Reminders sent via email - Employee Advocacy: Enables employees to promote their company by supplying them with materials, tools, and reward programs - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Location: Manage and support multiple locations - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Badge Management: Allows businesses to manage badges from review websites. - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Review Sharing: Share internal and external reviews on social media platforms - Scoring: Automatically calculate score after the assessment - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Sharing: Allows businesses to share their videos on social media. - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Integration: Seamlessly integrates with 3rd party websites - White Label: Ability that lets users rebrand the software to make it look like their own - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial [View pricing plan details](https://www.capterra.com/p/213879/ReviewTec/pricing/) Starter $29.00 Flat Rate,Per Month It includes: - 1 Business - 1 User Account - 10 SMS Requests/Day - 10 Email Requests Per Day Standard $49.00 Flat Rate,Per Month It includes: - 1 Business Account - 10 User (Staff) Accounts - 1500 SMS Requests/Month - 1500 Email Requests/Month MultiPlan $99.00 Flat Rate,Per Month It includes: - 10 Business Locations - 100 User (Staff) Accounts - 3000 SMS Requests/Month - 3000 Email Requests/Month Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Webhook Relay](https://www.capterra.com/p/211469/Webhook-Relay/)[ API Manager](https://www.capterra.com/p/209480/API-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KT Karlysa T. Business Development Rep Computer Software ### "Worth the money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2022 The software was very accessible and I would recommend to anyone. Pros The software was easy to figure out. The product was really simplified to follow. Cons I liked everything about the software,no complaints at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Susan H. Manager ### "Easy setup. Quick returns." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2018 Pros Very easy to get it setup and going. Price is excellent for the value you get. I like that all i have to do is send out requests and the system takes care of the rest. Very slick. All my links were automatically generated. No leg-work for me. Cons I wish there was a way to download all my client information with updated statuses so that I can import them back into my personal spreadsheet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Steve R. Director of Marketing ### "Easy to use and gets us reviews" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2018 In 2016 we were using email and business cards to get reviews. We probably got around 30 reviews for the entire year doing that. Last year (2017) we got just over 1000 online reviews using this system. I'd say it works. Pros Very easy to setup and start using immediately. Staff is very attentive and helpful. System seems to get updated quite often with useful features. Reporting and live tracking is great. Was easy to train over 30 technicians to start using it almost instantly. Cons Integrates with programs like salesforce etc; However, they only supply the ability to do this, you have to do the integration yourself (create buttons etc). Other systems make it easier to integrate with POS, CRM etc. But for the price-point. I didn't mind having someone do this for me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.