# SatisFactory Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SatisFactory Software - reviews, pricing plans, popular comparisons to other Review Management products and more.

Source: https://www.capterra.com/p/213894/SatisFactory

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# 

 SatisFactory Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

SatisFactory

## What is SatisFactory?

Customer experience management solution that helps monitor customers' journey & categorize comments by clients in a unified dashboard.

## What is SatisFactory used for?

[Review Management](https://www.capterra.com/review-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SatisFactory

0.0

VS.

[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (1,204)

Value For Money

0.0 (0)

Value For Money

4.5 (835)

Customer Service

0.0 (0)

Customer Service

4.6 (840)

## SatisFactory alternatives

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)

[4.5 (1,205)](https://www.capterra.com/p/169618/Trustpilot/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Swell](https://www.capterra.com/p/172802/Swell/)

[4.6 (358)](https://www.capterra.com/p/172802/Swell/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Yotpo](https://www.capterra.com/p/144389/Yotpo/)

[4.5 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Weave](https://www.capterra.com/p/141842/Weave/)

[4.3 (672)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

## FAQs about SatisFactory

Features and Usability

### What are the key features of SatisFactory?

SatisFactory includes customer experience management and feedback management for collecting and organizing customer input, plus survey and poll management for running questionnaires. It also offers dashboards and activity dashboards for monitoring results, alerts and real-time notifications for updates, CRM for customer records, and third-party integrations for connecting related systems.

Integrations

### Which third-party tools and platforms does SatisFactory integrate with?

SatisFactory integrates with 9 third-party tools, including Alchemer, Asana, Selligent, SugarCRM, SurveyMonkey, Todoist, Trello, Usabilla, and Vocalcom. The catalog covers survey, CRM, task management, and customer feedback platforms, giving SatisFactory a broad set of connection options for related business workflows.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What customer support options does SatisFactory offer?

SatisFactory provides phone support for customer assistance. No reviewer feedback on support is available here, so there is no evidence to describe response times, helpfulness, or common frustrations. The listed channel is limited to phone support in the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customer Experience Management

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

SatisFactory 10 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Notifications that are delivered to users as soon as an event occurs

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

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## Pricing

### Starting price

Free trial not available

## Integrations

[

Trello](https://www.capterra.com/p/211559/Trello/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/)[

SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[

Alchemer](https://www.capterra.com/p/72549/Alchemer/)[

Selligent](https://www.capterra.com/p/164255/Selligent/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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