# Samsung Pay Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Samsung Pay Software - reviews, pricing plans, popular comparisons to other Mobile Banking products and more.

Source: https://www.capterra.com/p/213917/Samsung-Pay

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# 

 Samsung Pay Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Samsung Pay

## What is Samsung Pay?

Mobile banking solution that helps businesses add debit or credit, membership, or gift cards into devices to process payments.

## What is Samsung Pay used for?

[Mobile Banking](https://www.capterra.com/mobile-banking-software/)

Top alternative

Featured

Overall rating

Based on 264 user reviews

Reviews sentiment

Positive

89%

Neutral

9%

Negative

2%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Samsung Pay?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.samsungsds.com/us/en/&name=Samsung Pay)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Samsung Pay

4.5 (264)

VS.

[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

Contact vendor

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (264)

Ease Of Use

3.8 (908)

Value For Money

4.7 (184)

Value For Money

3.6 (648)

Customer Service

4.5 (177)

Customer Service

3.6 (641)

## Samsung Pay alternatives

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

[4.4 (190)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Starting price

$495.00

Per User, Per Month

[4.7 (74)](https://www.capterra.com/p/122876/Floranext/reviews/)

Starting price

$29.99

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/213917/Samsung-Pay/alternatives/)

## Who uses Samsung Pay?

Based on Capterra reviews from the past 4 years

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Electronic Payments

4.8 (66)

69.70% of 66 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Authentication

4.6 (63)

63.49% of 63 reviewers that rated this feature as important or highly important

Verify the identity of users/devices to enable secure access

Mobile Access

4.7 (63)

71.43% of 63 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Digital Wallet

4.4 (55)

63.64% of 55 reviewers that rated this feature as important or highly important

Wallet that digitally stores credit/debit cards or other items like tickets, loyalty cards, and coupons

Credit Card Processing

4.5 (53)

52.83% of 53 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

Activity Dashboard

4.3 (52)

59.62% of 52 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Samsung Pay 8 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Verify the identity of users/devices to enable secure access

Track and manage adherence to policies for any service, product, process, or supplier

Accept and process credit card transactions

Wallet that digitally stores credit/debit cards or other items like tickets, loyalty cards, and coupons

Electronically collect payments for goods or services

Access software remotely via mobile devices

Securely stores data to prevent data loss or breaches

Features

4.4 (264)

4.4

Based on 264 reviews

## Pricing

Value for money

4.7 (184)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.7 (184)

4.7

Based on 184 reviews

## Support, customer service and training options

Customer Service

4.5 (177)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (177)

4.5

Based on 177 reviews

## User reviews

Overall rating

4.5

Based on 264 reviews

Filter by rating

5(175)

4(60)

3(25)

2(3)

1(1)

Mentioned topic

Sorted by most recent

Wanita G.

Massage therapist

Health, Wellness and Fitness

### "Pay safely"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2026

I use samsung pay all the time and it is my go to payment app. I can relax knowing that all my information is safe

Pros

Its simple and safe to use. I started using samsung pay about 5 years ago now, and still use it today.

Cons

It was a little frustrating to find at first. I kept automatically using my wallet app to pay, i stead of samsung pay

Switched from

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Samsung pay was easier to access when i figured it out

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Joshua W.

Plumber

Construction

### "You should try it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

August 5, 2025

Could have been worse but pretty good Overall everything was great Except customer going to spend a lot nicer better

Pros

Best value for your money Easy card payments Transactions never have problems with bugs and issues aren't that bad Customer support Not the best but You get what you pay for With Samsung

Cons

Customer service was horrible They're really ratchet They need better managers But overall great company

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IK

Ismael K.

BCDC Coordinator

Education Management

### "A must have "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2025

Pros

Samsung Pay offers a seamless and secure mobile payment experience. Its robust features make it a top choice for Samsung users

Cons

I don’t have any bad reviews for Samsung Pay. It’s been reliable, secure, and convenient for purchases.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BH

Brittany H.

RMT DOMP

Health, Wellness and Fitness

### "Payments made easy!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2025

Its great, makes payments easier, nearly hands free and much less fuss.

Pros

Makes paying for things much easier. I dont have to fumble or look for my wallet.

Cons

I do have the occasional error where my card sometimes wont work.

Switched from

[Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)

More availability and use with samsung software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NS

Natasha S.

homemaker

Hospitality

### "great using this software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2025

Pros

easy to use and have all my money and cards in one place....

Cons

none everything works well on the app i have no problems since i been using app

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KH

Kieran H.

Manager

Telecommunications

### "Sign up to Samsung Pay"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2025

Excellent! Easy to use, safe to have and reliable, doesnt crash or fail, and I'm confident to leave the house with only Samsung pay!

Pros

Easy to set up, and clearly a secure payment method, really simple to use and compatible with my watch and my phone, nice not having to carry my wallet with me everywhere!

Cons

Incompatible with one of my bank accounts, but i think that's not Samsung's doing.

Switched from

[Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)

I wanted a change in technology, but didn't want to jeopardise security.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PW

Parker W.

Teacher

Education Management

### "Amazing way to Pay!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2025

My overall experience with Samsung Pay has been good. The ability to pay for things with the tap of your phone makes life so much easier.

Pros

I have always been an Apple person, but I recently switched to Samsung. Samsung Pay is so much easier to use than any other payment software. The one feature I liked the most was the ability to use NFC and MST technologies to make payments. I no longer have to carry my large wallet with me everywhere I go. I am able to just tap my phone and I am good to go. Security is one of the most important features when dealing with personal information. Samsung Pay uses biometric authentication as well as Samsung Knox.

Cons

Samsung Pay has a few cons. The first major con is they do not accept all bank or credit cards. If you use a local bank, you may not be able to use Samsung Pay. The second con is Samsung Pay only works on Samsung devices. This isn't all that bad since most people either use Apple or Samsung exclusively.

Switched from

[Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)

I switched to a Samsung device a few months ago.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PS

P S A.

Operations and project management intern

Automotive

### "Quickest and Handy payment method"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 20, 2025

Superb app and the Samsung Pay mini is an all in one solution which makes this is a great package altogether

Pros

the fastest payment i have seen overall also great UI

Cons

I didnt like the reward system of this because its impossible to hit milestones

Switched from

[Paytm m'Loyal](https://www.capterra.com/p/10004148/Paytm-mLoyal/)

Because samsung Pay is much more user friendlyand the main reason its not filled with ads

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CP

Charlie P.

Clinical Effectiveness facilitator

Health, Wellness and Fitness

### "careful with set up and will be a great product. "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

February 10, 2025

Great once set up, but do take time to ensure set up goes smoothly as if it doesn't, the backlash can be timely and frustrating to rectify.

Pros

Once set up, really easy to use. Feels safe a secure with prompt notifications of spending.

Cons

Was quite difficult to set up. Unfortunately within set up, my main card got blocked and was unable to be added to the system. This resulted in quite a lengthy set up which was frustrating.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

CEO

Music

### "Pay your way with Samsung "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 5, 2025

Overall I have found it satisfying and simple

Pros

Samsung pay has allowed me to keep track of my spending very easily

Cons

It can be a bit of a challenge sometimes to integrate cards

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/213917/Samsung-Pay/reviews/)

Popular comparisons

[Google Pay vs Samsung Pay](https://www.capterra.com/compare/212826-213917/Google-Pay-vs-Samsung-Pay)[Cash App vs Samsung Pay](https://www.capterra.com/compare/213917-246167/Samsung-Pay-vs-Cash-App)

[Chime vs Samsung Pay](https://www.capterra.com/compare/213917-228456/Samsung-Pay-vs-Chime) 

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