# Page 11 | Samsung Pay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Samsung Pay the right Mobile Banking solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/213917/Samsung-Pay/reviews

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Samsung Pay

4.5 (264)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Samsung Pay

## Showing most helpful reviews

Showing 251-264 of 264 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Shaila M.  
Juridico  
Retail  
Used the software for: I used a free trial

### "Muy util"

April 20, 2021

3.0

Todo muy bien, las pocas veces que la he usado quedo contenta.

Pros

Es una plataforma fácil de usar, segura y aceptada casi para todos los sistemas bancarios de nuestro país.

Cons

Todavía hay comercios que no lo aceptan, siento que no se le dio la publicidad suficiente para que la mayoría de la gente la aceptará.

Review Source

AR

Alex R.  
Marketing Technology Manager  
Retail  
Used the software for: 6-12 months

### "Great product"

November 12, 2019

5.0

Pros

Easy to pay for items without the need to look for my debit card.

Cons

Software is great but not all merchants accept it yet or they do but not sure if it always works. It appears the merchants that accept could use some training with it.

Review Source

RA

Ramin A.  
Process operator  
Oil & Energy  
Used the software for: Less than 6 months

### "Not user-friendly"

June 9, 2022

3.0

Pros

Payments made easy with the software, where it works.

Cons

Nfc does not work sometimes. Can not recognize some cards.

Review Source

SF

Sandra F.  
Owner  
Supermarkets  
Used the software for: Less than 6 months

### "Not reliable"

August 18, 2017

2.0

Pros

The concept is great and would certainly cut down on what you have to carry around with you. Customers want to use this.

Cons

This does not always work and can be frustrating for the customer who used it successfully one day and then can't access it the next.

Review Source

SL

Sarah L.  
Digital Marketer  
Marketing and Advertising  
Used the software for: I used a free trial

### "Pay using Samsung"

August 14, 2019

5.0

Pros

I may say it is good, easy and reliable to use. if IOS has apple pay Samsung Phones has this kind of app. great app for paying thru your phone. Too cool for me.

Cons

No negative reactions here because it gives comfort and convenience in users.

Review Source

JR

Justin R.  
Strength Coach  
Retail  
Used the software for: Less than 6 months

### "It good but not the best"

May 10, 2018

3.0

Pros

I like how it can be used with a huge variety of payment systems. Probably more than the other "pay" apps out there.

Cons

Its pushed on samsung phones mostly and thats about it. Most people won't use it unless they have a samsung phone.

Review Source

JB

Jenny B.  
CMO  
Law Practice  
Used the software for: I used a free trial

### "Easy payment at your fingertip"

April 26, 2021

5.0

All in all the app is very convenient and user friendly.

Pros

I love that the app is so easy and secure to use. Just with a fingerprint.

Cons

I wish I could pay a little less for the full versión of the app.

Review Source

EL

Emmanueliza L.  
Senior Product Assistant  
Retail  
Used the software for: 6-12 months

### "Pay at your desire!"

December 8, 2018

5.0

Pros

Samsung Pay made my life more easier in terms of payment. In just one tap, I'll be able to pay all my purchases in an instant which makes awesome.

Cons

So convenient to use! Just scan your credit card through your phone and the credit card details will be saved on your phone and you can use it to tap whenever you want to spend it. Very useful for me

Review Source

jG

jesse G.  
quality engineer  
Wholesale  
Used the software for: I used a free trial

### "Awful"

October 9, 2018

3.0

This is too difficult and cumbersome

Pros

Very little to say I like it - this is an awful way to pay, this is a system that was created to compete with others but it just is not quite up to par

Cons

Too many to want to use again, I do not trust it - this is a system that was created to compete with others but it just is not quite up to par

Review Source

CL

Carmel L.  
LMS Subject-Matter Expert  
Retail  
Used the software for: 6-12 months

### "Paying App"

December 30, 2018

5.0

Pros

Really cool paying app. Using my samsung smartphones I can link all valid cards there as my digital wallet on the go.

Cons

It is cool and convenient using this I can't say anything negative here.

Review Source

JK

Jessica K.  
owner  
Automotive  
Used the software for: Less than 6 months

### "A great idea"

June 24, 2021

5.0

nothing major i still very much enjoy samsung pay and the ease of being able to pay for purchases this way or accept payments from this method.

Pros

Very convenient to use when you forget your wallet or do not want to carry it around, i like that you can also pay with the other accessories.

Cons

no major issues, other then some times it seems to drop out or if you do not have a good connection it wont work

Review Source

VF

Vanessa F.  
Guest Services  
Retail  
Used the software for: Less than 6 months

### "Would recommenced"

January 19, 2018

5.0

Pros

This software works seamlessly with Samsung phones and devices. Set up is straightforward and very effective.

Review Source

JK

Jayalakshmi K.  
Associate accountant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Earn on rewards!"

January 20, 2019

5.0

Pros

Exclusive rewards can be availed using the samsung pay app. Getting surprise rewards while we do a transaction. Voucher points can be redeemed.

Cons

People who are using the samsung device can only use this payment app. No more big flaws are there regarding this app.

Review Source

AC

Alexandra C.  
Accountant  
Retail  
Used the software for: Less than 6 months

### "Easy app that saves time at checkout"

December 24, 2017

5.0

Pros

This is very easy to use, saves time at checkout, you don't need to get your credit card out - simply swipe up.

Cons

Not all vendors accept Samsung Pay, so you never know if you need to bring your credit card with you.

Review Source

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