# Page 2 | Samsung Pay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Samsung Pay the right Mobile Banking solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/213917/Samsung-Pay/reviews

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Samsung Pay

4.5 (264)

[View alternatives](https://www.capterra.com/p/213917/Samsung-Pay/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Samsung Pay

## Showing most helpful reviews

Showing 26-50 of 264 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MG

Milagros G.  
Content creator and Social Media Manager  
Individual & Family Services  
Used the software for: 2+ years

### "Have your card on your phone"

February 4, 2025

5.0

I started using Samsung Pay around 2018-2019. For me it was an innovative experience because it allowed me to go from the comfort of my home to the supermarket or the store and I only needed my phone.

Pros

It is a tool that allows you to make your payments quickly and safely from your phone. Most of my clients used.

Cons

I have no complaints at the moment. It is totally easy to use

Review Source

MM

Matteo M.  
Elettricista  
Renewables & Environment  
Used the software for: 1-2 years

### "Samsung pay l'evoluzione"

December 7, 2024

5.0

Assolutamente positiva, da qualdo lo utilizzo non mi serve più andare a prelevare e girare in vari posti con i contanti, cosa molto pericolosa

Pros

Velocità di utilizzo Comodità nel pagare in qualsiasi posto Sicurezza assoluta

Cons

Non è compatibile con tutti i tipi di cellulare, questo secondo me è l'unico svantaggio

Review Source

LS

Ledio S.  
Waiter  
Restaurants  
Used the software for: 2+ years

### "Very easy and safe payments"

January 19, 2025

4.0

Very happy sith useing it, not disapointed

Pros

Very easy to use it, you can use it by your phone tablet or even a ring

Cons

A negative thing of Samsung Pay is its limited availability in certain countries which restricts access.

Review Source

IK

Ismael K.  
BCDC Coordinator  
Education Management  
Used the software for: Less than 6 months

### "A must have "

May 25, 2025

5.0

Pros

Samsung Pay offers a seamless and secure mobile payment experience. Its robust features make it a top choice for Samsung users

Cons

I don’t have any bad reviews for Samsung Pay. It’s been reliable, secure, and convenient for purchases.

Review Source

CM

Cheyenne M.  
None  
Gambling & Casinos  
Used the software for: 2+ years

### "Its all samsung and samsung pays"

July 30, 2024

5.0

I have had a great experience with it and every other samsung product it doesn't get much better than samsung

Pros

I love that my information my personal information and all my payment methods information is stored safely leaving me worry free of fraud

Cons

Nothing yet so far the past years ive loved it

Review Source

SL

Sifis-esihle L.  
Always Gaming  
Computer Games  
Used the software for: 6-12 months

### "Samsung pay app"

July 3, 2024

5.0

My experience was nice and I love the way it works and it's a save way to send money

Pros

It is fast and easy to use and the charger's are not that much

Cons

The easy ways to pay someone and know that it won't even take more then 5mins

Review Source

MB

Meghan B.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Easy to set up"

July 21, 2024

4.0

Pros

Simple to set up and add cards to your wallet.

Cons

Saved passwords are not always correct for the website you're accessing. Linking error come up and need to be fixed/resaved.

Review Source

Keri M.  
Delivery driver  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Samsung pay"

June 22, 2024

3.0

Pros

What I like most about Samsung pay is the ease of access to virtual payments or tap to pay.

Cons

What I like least about Samsung pay is the overall transparency of the app as well as the ease of use.

Switched from

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Wanted to give Samsung pay a try, but it failed in comparison to Google pay. I will be returning to the Google pay platform and sticking with them from here on.

Review Source

KC

Kyle C.  
Owner  
Online Media  
Used the software for: 1-2 years

### "Samsung pay is convenient to use! "

May 15, 2024

5.0

I love that even if i forget my wallet i can just use my phone. Definitely would recommend for anyone that always has their phone.

Pros

I love having another way to pay and its great because my phone is always with me.

Cons

Sometimes it would have compatibility issues.

Review Source

Mirza Abdul Ghafoor B.  
AR Caller  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Reliable Payments App From Samsung."

January 6, 2023

5.0

My overall experience when I was a Samsung user for Samsung pay was Quite Impressive and very much engaging and making my business to personal spends very much simplified and crystal clear was one of the most benefited feature of Samsung pay .

Pros

It’s the most trustable application from a trusted company Like Samsung , Samsung pay is keeping its promise , trust ,authenticity,security and confidentiality of our data .

Cons

There’s no such thing that I dislike about this software but yeah I would suggest that it should be made available for IOS and Other android devices other than only Samsung devices .

Review Source

VR

Verified Reviewer  
Digital Marketing Specialist  
Furniture  
Used the software for: 2+ years

### "Semplice e sicuro"

February 21, 2023

5.0

Praticità di utilizzo e precisione nel leggere le impronte sono il punto forte di Samsung Pay. Consiglio vivamente

Pros

È semplice da usare e al tempo stesso sicuro. Con Samsung Pay sono al 100% sicuro che i miei dati rimarranno miei per sempre. Il sistema riconosce bene le impronte digitali e il pagamento rimane attivo per un totale di 60 secondi nel caso in cui il commerciante non sia pronto al pagamento (un lasco di tempo considerevole). La schermata di utilizzo dà la possibilità di scegliere tra le varie carte inserite.

Cons

La schermata di home non è personalizzabile ed è leggermente caotica.

Switched from

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Samsung Pay è più veloce e preciso (e funziona sempre)

Review Source

Joseph M.  
Senior Civil Engineer  
Civil Engineering  
Used the software for: 2+ years

### "Agrxis Review on Samsung Pay"

May 13, 2023

5.0

My whole Samsung Pay experience has been excellent. My ability to manage my money and make payments while on the go has been greatly improved by the app. I like how convenient and simple the app is to use. I also like how it has extra security features like fingerprint authentication and tokenization. It's also really handy that I can have all of my credit, debit, and loyalty cards on my phone in one location. The app's widespread acceptance, including at businesses without NFC terminals, has allowed me to make payments quickly and without fuss. I also value Samsung Pay's cashback deals and rewards program because they provide users another reason to use the app. When I've had queries or problems with the app, I've always found Samsung Pay to be quite receptive and helpful in terms of customer care. Even though there are a few minor drawbacks to the app, they do not take away from my overall satisfaction with Samsung Pay. Overall, Samsung Pay is an excellent choice for anyone searching for a safe, practical, and well-liked payment method.

Pros

Using Samsung Pay has been a fantastic experience for me. The app's convenience is one of the features I appreciate most. It has been lot simpler for me to manage my funds on the go now that I can save all of my credit, debit, and loyalty cards in one location on my phone. The software has a straightforward and easy-to-use layout that makes it incredibly user-friendly and intuitive. I value the additional security precautions the app takes to protect my financial information, such as fingerprint authentication and tokenization. The widespread acceptance of Samsung Pay is another aspect I enjoy. Even if a business doesn't have an NFC terminal, I can use the app practically anywhere that accepts credit or debit cards. The app's cashback deals and rewards program are also a pleasant perk. Last but not least, whenever I've had queries or problems with the app, I've found Samsung Pay's customer care to be quite helpful and responsive. Overall, Samsung Pay is an excellent choice for anyone searching for a safe, practical, and well-liked payment method.

Cons

Despite having a mostly favorable experience with Samsung Pay, there are a few aspects of the app that I dislike the most. First of all, the app might occasionally be slow to load or reply, which is annoying when I need to make a purchase right away. Second, my card has occasionally been denied by Samsung Pay even though it has always worked correctly when manually swiped. When attempting to make a transaction, this can be inconvenient and has led to some confusion.

Review Source

Simone D.  
Ingegnere  
Defense & Space  
Used the software for: 2+ years

### "Un pagamento sicuro e conveniente con Samsung Pay"

June 28, 2023

5.0

Avendo utilizzato Samsung Pay per diversi mesi, posso affermare senza ombra di dubbio che sia uno dei migliori servizi di pagamento disponibili sul mercato. Sono rimasto davvero colpito dalle sue funzionalità e dalla facilità d'uso, motivo per cui ho deciso di assegnare a Samsung Pay cinque stelle su cinque.Uno dei punti di forza di Samsung Pay è la sua ampia compatibilità con una vasta gamma di dispositivi Samsung, inclusi telefoni e smartwatch. È molto comodo poter effettuare pagamenti ovunque ci si trovi, senza dover portare con sé il portafoglio o le carte di credito fisiche.

Pros

Il processo di registrazione e l'aggiunta di carte sono molto intuitivi e richiedono solo pochi minuti. È possibile memorizzare più carte nel portafoglio digitale e selezionare quella preferita prima di ogni transazione. Inoltre, ho notato che Samsung Pay è compatibile con la maggior parte dei negozi e dei terminli di pagamento, rendendo praticamente impossibile non riuscire a utilizzare il servizio.Un'altra funzionalità molto apprezzata è l'inclusione dei programmi di fedeltà delle carte

Cons

Avvolte ci sono intoppi sul processo di pagamento, ma posso anche riprovare e nella maggior parte dei casi funziona

Review Source

CB

Claire B.  
Freelance  
Computer Software  
Used the software for: 1-2 years

### "Life saver"

December 29, 2020

5.0

Its a lifesaver if you forget your wallet. I'm in an area where tap to pay is very common, and if I forget my card at home and I have to pay for my groceries, it somehow still works just by hovering your phone over the card swipe area. I have proven to many small shops that Samsung Pay will work with the magnetic strip. Depending on the device at the store it takes a couple of tries but worth it. Easy, quick, convenient and the perks that came with it!

Pros

Saved me at a restaurant! Their card reader was not working properly because it kept declining all of my cards the man asked if I had Apple pay or Samsung pay and I said yeah I can try it and it ended up working so weird but it saved me from going somewhere else and wasting already made food. I love Samsung Pay when it works for most transactions. The recent email that I received where the acquisition of points for transactions will end on December 31st is very saddening. I honestly hope that situation is temporary because I do actually like everything that I have Samsung whether Apps, or Devices. Don't be intimidated to try. You just scan your fingerprint (security+++). The app will give you about 30 seconds to scan. Just hold the back of your phone against the reader-it scans immediately, and you're done. I did not have to enter last 4 digits of card. Now, I won't have to worry so much about losing my card, having it stolen, or forgetting it at home or in my purse in the car. Please keep working hard to allow the points for transactions to return as soon as possible.

Cons

Fingerprint authentication is smooth. Easy way to pay. Not like google pay, Samsung worked immediately and more quickly. I like the transaction notifications too. The ads in the app can be ignored if you just use the "quick access" feature of swiping the Samsung Pay card from the home screen and it directly takes you to your cards. This app takes away the worry of losing/forgetting my wallet while I'm out. Everything I need is unlocked at a touch of my fingerprint or scan of my face or irises for added security. My accounts are quickly organized and always ready to use right away. I never have to be embarrassed at the checkout line ever again!! Oh, and since it's digital and contact free, I'm staying safe and saving the environment with each purchase.

Review Source

cQ

christian Q.  
vendedor  
Telecommunications  
Used the software for: 6-12 months

### "pagos reales y seguros"

February 12, 2024

5.0

es buena es rapida segura y facil de usar la clave la tienen segura y la aplicacion es novedosa

Pros

me gusto que samsung pay sea rapido y seguro la aplicacion es buena es alguien en quien confiar puedo hacer mis transacciones desde el celular y desde cualquier parte donde me encuentre recomendado

Cons

no me gusto que no sea tan difundido no hacen mucha publicidad a la aplicacion de google le hacen mas publicidad que a samsung pay

Review Source

EB

Ettore B.  
Vendite  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Metodo di pagamento innovativo"

March 22, 2024

5.0

E' una grande innovazione nel campo del pagamento, ha permesso di spostare le carte dal portafoglio al cellulare, rendendo ancora piu' semplice effettuare pagamenti, sia online che nei negozi fisici, grazie alla modalità di pagamento contactless.

Pros

La semplicità del prodotto è ciò che lo rende speciale. Una volta inserite le carte con cui effettuare i pagamenti, risulta comodo per pagare sui siti di e-commerce senza inserire manualmente i dati. Ciò viene fatto nel massimo della sicurezza, in quanto, per effettuare ogni singola operazione, l'applicazione chiede sempre conferma sul dispositivo mobile con l'utilizzo dei dati biometrici.

Cons

Non ho trovato lati negativi in Samsung Pay.

Switched from

[Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)

Ho sostituito il vecchio cellulare Apple con un nuovo Samsung

Review Source

Gianni R.  
dirección  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "a pesar de que tengo un teléfono Samsung año 2022, no uso para nada samsung.pay prefiero otras plata"

November 16, 2022

4.0

a pesar de que posee un teléfono inteligente Samsung no uso para nada esta herramienta e intento desinstalarla, o desactivarla..

Pros

realmente no hay una función que me llame la atención y que me aliente a usarlo.

Cons

creo que debería estar más actualizado y debería tener algo que realmente atraiga a los consumidores y que los impulsa a usar Samsung pay, ya que hay otras plataformas que son mucho más usadas y reconocidas a nivel mundial.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Payoneer](https://www.capterra.com/p/187086/Payoneer/)[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Review Source

Nicole K.  
Package Insurance Specialist/Photographer/CNA  
Photography  
Used the software for: 1-2 years

### "Samsung Pay is my #1 go-to mobile bank"

August 29, 2021

5.0

My experience using Samsung Pay is very positive. It makes me have to worry about one less thing during my busy days. Samsung has always been a company I can trust, so adding a banking account to it was an easy decision. Just like all of their other apps, Samsung delivers simplicity and transparency so I know what I am using, as well as understand it.

Pros

I really like the simplicity of the Samsung Pay mobile app. It is extremely user-friendly, which makes it great for people of any age to get accustomed to, even if you are switching from a different payment platform. Navigating through the app and its features, along with the simple interface design make it an enjoyable mobile banking experience.

Cons

There is nothing I could say that I didn't like about using this software. I literally enjoy every part of it, and there is nothing difficult or negative about it.

Switched from

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

I made the switch because I use Samsung phones and wanted to integrate my payments with my mobile phone. I also made the switch because Samsung has a variety of apps and programs, even a browser that I have enjoyed using. I find it less invasive than Google as well.

Review Source

Andrea M.  
Técnico de Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Cómodo"

November 7, 2022

4.0

Pros

Que funcione con la tecnología NFC es un gran valor añadido además de lo cómodo que es. No es necesario ni llevar la cartera ya que ahí tienes a tu disposición todo tu tarjetero. Es más, no sólo las de pago sino también otras como la de Repsol o Cepsa y de ese estilo lo que invita aún más a hacer uso de él.

Cons

A veces tienes que ser bastante meticuloso en colocar bien el móvil porque le cuesta cogerlo al datafono.

Switched from

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Al cambiarme de móvil decidí probar con Samsung Pay y me gustó más que el de Google así que ya no cambié.

Review Source

HE

Heathere E.  
Manager  
Consumer Services  
Used the software for: 2+ years

### "Samsung pay is one of the best. "

September 1, 2022

5.0

I absolutely love Samsung pay. It makes all of my business transactions quick and easy.

Pros

I've been to several stores that didn't accept many forms of payments, but Samsung pay is normally always accepted. And it makes my online shopping so much easier. And I get rewards for using the app.

Cons

I don't have any complaints about this software at all

Switched from

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

I had been hacked and Google refused to refund my money

Review Source

Mounaim B.  
estudiante de ingeniería mecánica  
Construction  
Used the software for: 2+ years

### "Mi experiencia con Samsung Pay"

February 20, 2023

5.0

En general, mi experiencia con Samsung Pay ha sido muy positiva. La plataforma es fácil de usar, segura y ofrece una gran cantidad de funciones útiles. He utilizado Samsung Pay para hacer pagos en línea, en tiendas físicas, y para enviar y recibir dinero a amigos y familiares. En general, recomiendo Samsung Pay a cualquier persona que busque una plataforma de pago móvil conveniente y segura.

Pros

Samsung Pay es una plataforma de pago móvil muy conveniente y fácil de usar. Me encanta que puedo almacenar todas mis tarjetas de crédito y débito en un solo lugar y hacer pagos sin necesidad de llevar mi billetera física conmigo. Además, Samsung Pay utiliza la tecnología MST y NFC, lo que significa que puedo realizar pagos en la mayoría de los terminales de pago en todo el mundo.

Cons

Aunque Samsung Pay es una excelente plataforma de pago móvil, tiene algunas desventajas. En algunos casos, puede ser difícil agregar una tarjeta de crédito o débito a la plataforma. Además, la compatibilidad de Samsung Pay puede ser limitada dependiendo de la región o el país en el que se utilice.

Review Source

Kevin O.  
Small Business Owner  
Retail  
Used the software for: 1-2 years

### "This Is a Terrific Solution or ADvantage!"

July 12, 2022

5.0

I got a Galaxy about a year and a half ago and did not know too much about this as I had never had anything Samsung, I think, but a camera. The setup and ease of having my payment sources right there wherever I go is wonderful! The scan a barcode, photograph a QR code, or just touch the Samsung Pay at checkout is just a great and easy, not to mention secure, option!

Pros

It is a seamless product that is easy t use, does almost all the work for you, and makes purchases on app stores and retail -- or wherever, a snap! It also has been great for my occasional in-person art sales, and I am hoping to advance that and use Samsung Pay POS fits the bill as easily as the normal Samsung Pay.

Cons

So far, I think there are too many changes, always adding this, changing that, "Samsung Pay is now included in...". While it is great and I recommend it highly, my recommendations are geared towards others using it, they should, but it is not available on my Galaxy Tablet S7 and I need it to be, Will that change? No idea.

Switched from

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

I wanted the extra options Samsung had. I still use Google pay on my phone but Samsung Wallet has a lot loaded into it such as Pay. I will use both! I need a POS on my Tablet and hope that will be available with Samsung, not just on their phones.

Review Source

VR

Verified Reviewer  
estudante  
Government Administration  
Used the software for: Less than 6 months

### "review Samsung Pay"

March 1, 2023

5.0

pago compras que faço em mercearias, mercados e lojas. tudo isso sendo feito pelo celular o mais rápido e de maneira mais pratica possível.

Pros

um aplicativo de pagamentos muito seguro, rápido e pratico de se usas, sempre ajudando o cliente quando sem cartão em mãos. e também conta com o ótimo atendimento da samsung.

Cons

em alguns celulares ele pode ser um pouco travado e até difícil de se mexer

Review Source

CS

Candace S.  
Assistant  
Fishery  
Used the software for: 1-2 years

### "Awesome to have "

April 13, 2024

4.0

Pros

I love how it's easy to send my workers money especially if they have a Samsung phone.

Cons

I wish you could send money fast to any phone. Also customer service people have been rude lately.

Review Source

Wilfried T.  
Copywriter  
Writing and Editing  
Used the software for: 1-2 years

### "Secure and Convenient Online Payment Solutions."

May 26, 2023

4.0

Pros

I've never had a problem with the processing of payments, which makes it very secure. Additionally, the interface is user-friendly and dependable. If you are familiar with mobile payment apps, you can conveniently use your phone instead of your physical credit card to make payments.

Cons

Despite its security and reliability, I've noticed that this particular payment method isn't universally accepted everywhere, which has been somewhat disappointing. Its adoption hasn't reached the widespread level I had initially anticipated. Perhaps, given enough time, we'll witness a significant increase in its usage. I must acknowledge that Google Pay outperforms it in this realm, providing a more seamless and widespread payment experience.

Review Source

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