# Page 3 | Samsung Pay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Samsung Pay the right Mobile Banking solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/213917/Samsung-Pay/reviews

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Samsung Pay

4.5 (264)

[View alternatives](https://www.capterra.com/p/213917/Samsung-Pay/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Samsung Pay

## Showing most helpful reviews

Showing 51-75 of 264 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

César C.  
Computer engineer  
Computer Hardware  
Used the software for: 2+ years

### "A good digital wallet"

May 24, 2022

5.0

I have had a good experience with Samsung Pay, it has allowed me to save time and be more productive because I can have my accounts in one place, without having to carry many cards with me. It is an excellent product, it is the future.

Pros

The best thing about Samsung Pay is the trust and security that the brand gives you when making transactions, it is a very transparent and non-invasive process that gives warmth to the user. The interface is good, simple, beautiful, and easy to use. The NFC payment process works well and quickly. If you have a Samsung mobile it is the best option you can have, but if you have an Android mobile it is a great option to value.

Cons

A greater reach is needed from the brand because there are countries that cannot access Samsung Pay services, and in the same way, there are commercial premises that do not allow paying with this app.

Switched from

[Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)

Integration with Samsung devices is much better.

Review Source

AM

Asif M.  
Associate Professor  
Education Management  
Used the software for: 1-2 years

### "Samsung Pay - A Convenient and Secure Mobile Payment Solution"

February 22, 2023

4.0

Samsung Pay is a reliable and convenient mobile payment solution that provides users with secure and versatile payment options. However, its compatibility limitations and availability may restrict its accessibility to some users.

Pros

1\. Samsung Pay works with most magnetic stripe and NFC terminals, making it convenient for users to pay at almost any point of sale.2. Samsung Pay uses tokenization and biometric authentication technologies to ensure that users' payment information is kept safe and secure.3. Samsung Pay offers various rewards programs to users, including cashback and discounts on purchases made through the platform.4. friendly and easy to navigate, allowing users to add and manage their payment cards with ease.5. Samsung Pay supports multiple payment options, including credit and debit cards, gift cards, and even membership cards.

Cons

2\. Samsung Pay may not be available in all countries, restricting its use for some users.3. While Samsung Pay offers rewards programs, they may not be as attractive as those offered by other mobile payment platforms.

Review Source

marina A.  
manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "digital wallet"

April 17, 2023

4.0

Samsung Pay has generally received positive reviews for its ease of use, security features, and wide acceptance among merchants.

Pros

like Samsung Pay's convenience, security, and wide acceptance among merchants.

Cons

Samsung Pay is not compatible with all devices, and it may not always work properly in some stores.

Review Source

JD

Julio D.  
CFO Analyst  
Accounting  
Used the software for: 1-2 years

### "Samsung Pay, great if you are not a  "

January 5, 2024

2.0

Overall, it was a good experience. They still need to work on a couple of stuff regarding the interface, though at the end of the day, it does what it has to do, which is help you pay for stuff

Pros

I like that it did the job, you need help in your Samsung devices to pay?, Samsung pay is a solution.

Cons

I actually had some credit cards that just didn't work with Samsung pay, they did work with the competition, but somehow they just didn't wanna work with Samsung pay

Review Source

Miguel Angel D.  
Marketing  
Internet  
Used the software for: Less than 6 months

### "la mejor aplicación para pagos "

November 23, 2022

5.0

buenísima lo recomendaría.

Pros

la facilidad con la que puedes hacer pagos y como las tarjetas de crédito se quedan guardadas sin ningún problema adicional además de poder pagar desde la aplicación sin necesidad de sacar mi tarjeta.

Cons

le falta alguna manera de poder guardar datos adicionales ya que solo se quedan guardados los datos de tu tarjeta mas no los de tu cuenta y ay veces en que puede llegar a fallar por la simple razón de que se confunde de cuenta.

Review Source

Cathy T.  
Entrepreneur  
Internet  
Used the software for: 6-12 months

### "Samsung says - You can't touch this! "

July 15, 2022

3.0

I'm still in awe with this Contactless payment concept, but I also see that there is still room for improvement, enhancements and advancements among other competitors.

Pros

It's an added perk or bonus should you decide to use it, that is If you are currently using a Samsung gadget. It would only make sense to streamline all your processes and apps to be in sync or synced with all things Samsung. It definitely makes the payment processing much quicker.

Cons

If you're not using a Samsung gadget (ie...cell phone, tablet, etc...) then you probably wouldn't be exposed to or be given the option to use and choose Samsung Pay as your first choice, instead, Google would take that position.

Alternatives considered

[Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Switched from

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

I started using Samsung Pay as an alternative and back up wallet in the event a vendor did not accept Google Pay.

Review Source

LT

L. T.  
Owner  
Legal Services  
Used the software for: 2+ years

### "Tutte le carte di pagamento in un'applicazione"

January 4, 2024

4.0

Nel complesso l'applicazione funziona molto bene, anche se io preferisco google play perché ho notato che è più rapida e intuitiva. Comunque la consiglio.

Pros

Il software risulta emplice e intuitivo nel suo utilizzo.

Cons

A volte la funzione del riconoscimento dell'impronta digitale non è preciso.

Review Source

AR

Ariel R.  
Boss  
Fine Art  
Used the software for: 2+ years

### "Almost Elite brand Samsung Pay "

November 15, 2022

5.0

My overall experience has been excellent!

Pros

Samsung is a fantastic brand as it is! When Samsung Pay was created it was a bit of a blessing. Compared too Apple Pay I think Samsung Pay is definitely more of an Elite option. My Pros for Samsung Pay are that it's really easy to launch Samsung Pay when I need it quicksand effectively. The tap and go is so simple and easy to use. I would %100 recommend this product too someone more so my colleagues.

Cons

Cons: are simple enough to fix which would be that it would be nice if that the app didn't randomly launch when accidentally tapped or bumped in the pocket.

Switched from

[Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)

I feel Samsung Bhaskar more elite options for programs on the phone.

Review Source

Dustin O.  
Administrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Samsung Pay "

February 17, 2021

4.0

Pros

I liked the fact that I could use my Debit or Credit card on my phone and have it as a virtual card. There are times when we as men forget our wallet. This feature to have your card digitialy inserted into your phone is a easer way for paying for products especially when you forget your wallet like myself when i got to checkout at walmart to pay for my items but luckily samsung pay was by my side to help me fix the issue.

Cons

The thing that i liked least about the software is that when the system is down there is little to no help in fixing an issue with your account until they are in the office for working hours. Also i could not withdraw at an atm of my choice if it was not that of the entity then i was denied access to my funds.

Review Source

AC

Almudena C.  
Especialista comercial  
Insurance  
Used the software for: 2+ years

### "Fantástico sistema de banca móvil"

March 21, 2023

4.0

Una de las formas revolucionarias de pagar por la compra, que ha minimizado muchos métodos tradicionales de llevar tarjetas .Se requiere un plan de datos activo.

Pros

Me gusta mucho la simplicidad de la aplicación móvil Samsung Pay. Es extremadamente fácil de usar, lo que lo hace ideal para que las personas de cualquier edad se acostumbren, incluso si está cambiando de una plataforma de pago diferente. La navegación a través de la aplicación y sus funciones, junto con el diseño de interfaz simple, la convierten en una experiencia agradable de banca móvil.

Cons

No se acepta en todas partes, la difusión no está tan extendida como esperaba (todavía). Espero que con el tiempo empiecen a usarlo más.Sólo se puede usar en dispositivos Samsung

Review Source

RG

Ruben G.  
Real Estate  
Real Estate  
Used the software for: 1-2 years

### "Similar to all other apps"

May 18, 2024

4.0

Pros

It can do what it needs to do but for me

Cons

It isnt as easy to use as other wallet softwares

Review Source

CM

Camila M.  
Assistente de suprimentos  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Samsung Pay"

March 3, 2023

5.0

Praticidade no dia a dia, não vivo mais sem esse app.

Pros

Facilidade para pagamentos online, já instalado, nao necessita fazer varios logins para utilizar com frequencia.

Cons

As vezes ele fecha sozinho, e precisa reiniciar o aparelho pra funcionar de volta.

Switched from

[Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)

Troquei de aparelho e me identifiquei mais com a samsung.

Review Source

TE

Tatiana E.  
OWner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Better than Apple Pay"

February 8, 2024

5.0

Pros

It is easier and more compatible than Apple Pay

Cons

The accessibility needs to be easier on phones

Switched from

[Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)

Easier to use on samsung devices and watches

Review Source

EB

Emanuel B.  
Professor  
E-Learning  
Used the software for: 2+ years

### "I like Samsung pay because it is easy, practical and fast"

February 5, 2023

5.0

My experience in general is good. I use the app daily, from the bakery to the gas station. It could improve the points program, then yes, it would be perfect.

Pros

After I started using Samsung pay I don't even know what it's like to use a physical wallet

Cons

The scores are not that interesting, the options to exchange leave something to be desired, the coupons are interesting, they are always unavailable or I cannot exchange them, not to mention that the points expire quickly.

Review Source

IA

Isaac A.  
Diretor  
Marketing and Advertising  
Used the software for: 2+ years

### "Very practical!"

April 29, 2023

5.0

In general very good and practical!

Pros

I like Samsung Pay because I use my card on my phone so I don't have to carry my wallet

Cons

I have no objection to the system Samsung Pay

Review Source

AS

Andrea S.  
studente  
Higher Education  
Used the software for: 6-12 months

### "Samsung pay come portafoglio digitale?"

June 30, 2023

5.0

Ho utilizzato Samsung Pay per diversi mesi e sono rimasto molto soddisfatto di questa applicazione di pagamento. È un'app semplice da usare e offre una soluzione pratica per effettuare pagamenti con il mio smartphone Samsung. La cosa che mi ha colpito di più è la comodità di Samsung Pay. Non devo più preoccuparmi di portare con me tutte le mie carte di credito o debito fisiche. Posso semplicemente aggiungere le mie carte nell'app e utilizzare il mio telefono per pagare nei negozi che accettano pagamenti contactless. È molto pratico e mi ha aiutato a semplificare il mio portafoglio. La sicurezza è un altro aspetto importante che ho apprezzato di Samsung Pay.

Pros

Sicurezza, velocità nei pagamenti, facilità dell'interfaccia e sempre a disposizione

Cons

Riguardo gli svantaggi posso dire che alcune volte mi richiede di mettere il pin al posto dell'impronta digitale e questo mi crea confusione nel momento del pagamento

Review Source

jaaziel S.  
Ti  
Arts and Crafts  
Used the software for: 1-2 years

### "Samsung pay melhor"

February 11, 2023

5.0

Ótimo para utilização

Pros

Facilidade de pagamentos, utilização sem a necessidade de cartão físico

Cons

Não tem contra ótimo aplicativo para usar sem utilização do cartão físico

Review Source

Bryan Jerico B.  
Técnico TI  
Information Technology and Services  
Used the software for: 2+ years

### "Samsung Pay es la pasarela mas rápida"

November 19, 2022

4.0

Me gusta la rapidez en como trabaja, me encanta usarlo en tiendas online y físicas en donde puedo canjear u obtener productos de la marca de una manera más eficaz

Pros

Me gusta que sea rápido en las transacciones, que aveces haya ofertas de pago y que ademas de todo esto, se puedan comprar productos no solo de celulares, si no tambien como youtube.

Cons

Si se integraría con otras tiendas para poder pagar con samsung pay, sería estupendo.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)

Reason for choosing Samsung Pay

Porque conozco la calidad de la marca de Samsung y que tiene buenas ofertas

Review Source

cC

carlos C.  
another  
Internet  
Used the software for: 2+ years

### "I recommend application"

March 8, 2023

5.0

Pros

I found it much easier to use than google pay.much easier to make payments without using a card

Cons

What I liked least about the application is that it does not accept all cards

Review Source

MAM

Marc Andy M.  
CEO  
Environmental Services  
Used the software for: 2+ years

### "Transfert "

September 7, 2023

4.0

Pros

I find it really easy to shop online with Samsung pay.

Cons

This software is really unknown to the general public.

Review Source

RS

Ryan S.  
Head Honcho  
Environmental Services  
Used the software for: 2+ years

### "The most secure payment service"

January 4, 2024

5.0

Pros

It's much more secure than other payment services. It's competitors save your credit card information to it's cloud servers while Samsung Pay saves it to your phone. This also makes it usable if you don't have service or wifi.

Cons

They removed MST which was one of it's defining features.

Review Source

TS

Tarik S.  
Online learning  
E-Learning  
Used the software for: 2+ years

### "Samsung Pay Review"

February 1, 2023

4.0

Pros

I really like this software because it is easy to use. Transaction security is at a high level. Very good application, similar to Apple Wallet for IOS devices.

Cons

However, this application is not the fastest, like other payment methods. But excellent for patient people.

Review Source

KH

Klodian H.  
Production technician  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Virtual bank "

February 28, 2023

5.0

Generally happy.

Pros

It has a lot of features. Making your phone a secure way of payment.

Cons

Sometimes it is not accepted everywhere.

Review Source

SB

Stephanie B.  
Customer service representative  
Consumer Goods  
Used the software for: 2+ years

### "Great product "

April 24, 2022

5.0

Pros

This software is easy to use, it actually works more places then apple pay does as well. It functions the same as most tap to pay services and is utilized at many stores.

Cons

There really are no cons to this product, any errors that pop up are usually issues with the store or the phone not the product itself.

Switched from

[Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)

Issues with Apple Pay

Review Source

ER

Elisa R.  
Sanitario  
Medical Practice  
Used the software for: 2+ years

### "Pratica, rapida, sicura"

February 4, 2023

4.0

Ogni transazione viene effettuata rapidamente e va a buon fine.

Pros

È un prodotto di immediata comprensione e facile utilizzo che ti permette di snellire notevolmente ogni operazione di acquisto

Cons

Non ho trovato finora alcun problema che ne limiti il suo utilizzo

Review Source

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