# Page 5 | Samsung Pay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Samsung Pay the right Mobile Banking solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/213917/Samsung-Pay/reviews

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Samsung Pay

4.5 (264)

[View alternatives](https://www.capterra.com/p/213917/Samsung-Pay/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Samsung Pay

## Showing most helpful reviews

Showing 101-125 of 264 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Abraham S.  
Compliance Officer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "The Best Mobile Wallet"

October 4, 2017

5.0

We were able to process and keep track of client payments as well as set-up reimbursements. Having this option was very convenient as many of our clientele would not carry adequate cash and we did not have any other credit/debit card processing system in place.

Pros

This app can be utilized in both a professional and personal capacity as a digital wallet for processing, making, and keeping digital track of payments, bills, and money transfers. I still use this product in my personal life today even though I no longer work with the company that introduced me to it. If you don't feel like rummaging through your wallet for your plastic, plenty of big name stores have implemented this software into their check-out systems.

Review Source

jE

jason E.  
CKE Landscaping LLC  
Consumer Services  
Used the software for: 1-2 years

### "samsung pay"

September 18, 2022

5.0

it has way more benefits that make this a must have and great app for any samsung owner.

Pros

its easy to use interface, and it works flawlessly with all my android ands galaxy apps.

Cons

adding debit cards as well as loading apps such as cash app or chime doesnt work.

Reason for choosing Samsung Pay

its newer, more tech friendly, and to me Samsung offers a better software and security.

Review Source

TS

Travis S.  
Mobile Expert  
Telecommunications  
Used the software for: 2+ years

### "My preferred mobile payment app"

July 15, 2021

5.0

I've never had any issues with the app, and I feel very safe using it anywhere.

Pros

You can use practically any card including visa gift cards. You can also store your membership cards for a slimmer wallet.

Cons

I am not that crazy about all of the targeted advertisements, but I guess it comes with the convenience.

Review Source

TH

Tiara H.  
Social Media Specialist  
Hospitality  
Used the software for: 1-2 years

### "Contactless payment with unique features"

July 21, 2021

4.0

Samsung pay makes the process of purchasing products faster and much more secure. It is the only application that allows you to pay using iris scanning technology. It also has a rewards program that gives you 3% cash back from purchases made through the app.

Pros

The biggest draw to Samsung pay is the contactless payment option, which is available to a wide variety of merchants both in person and online. Samsung pay stores your card information so you don't have to input payment information each time you initiate a transaction.

Cons

Samsung pay isn't as widely supported as other contactless payment applications which can pose as a minor inconvenience.

Review Source

CC

Carlos C.  
Structural Engineer  
Civil Engineering  
Used the software for: 6-12 months

### "Good alternative to make payments online"

October 28, 2021

4.0

I realised that you can avoid using cash with this software, but you still need a credit card.

Pros

It was very secure and I never had a problem with the processing of a payment. The interface is also very simple and reliable. If you are familiar with this kind of payment apps, you can start paying with your phone instead yor physical credit card.

Cons

It's not accepted everywhere, the difussion is not so widespread as I expected (yet). I hope with time they start using it more.

Switched from

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Even though I use Android OS, my phone still is a Samsung Galaxy S9 so I thought it would run smoother on it.

Review Source

DC

Deidre C.  
Owner  
Utilities  
Used the software for: 2+ years

### "Great system"

November 16, 2023

5.0

Always had a great experience with Samsung pay never a bad one I will continue to use it for as long as I have a Samsung phone

Pros

I love the easy convenience of it and step by step directions of how to add a card or delete a card

Cons

There was nothing that I really disliked about Samsung pay it all pretty self-explanatory and easy to use

Review Source

MC

Melissa C.  
Finance Manager  
Automotive  
Used the software for: 6-12 months

### "Great payment option!"

September 5, 2023

5.0

Pros

We love having Samsung Pay as an option for our small business. We use it for our point of sale and haven't had any issues over the past year of using it.

Cons

There is nothing we have found that we don't like about Samsung Pay.

Alternatives considered

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Review Source

AW

ASHLEY W.  
ESTIMATOR  
Automotive  
Used the software for: 2+ years

### "SAMSUNG PAY REVIEW"

July 15, 2021

2.0

my overall experience with Samsung pay is disappointed.

Pros

What I like most is that in theory it is suppose to be convenient and make life much easier and save time.

Cons

What i disliked the most about this software is that the fingerprint security log in does not work at all.

Switched from

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

I used in the past when first came out and really enjoyed the Samsung products but I cant say the same for the new version.

Review Source

VR

Verified Reviewer  
N/A  
Construction  
Used the software for: 6-12 months

### "Samsung Facts"

April 21, 2021

5.0

Better than most

Pros

It is a very reliable service and pricebreall yuh n.v isn't an issue.

Cons

The selection could be more impactful and the overall look could be more appealing.

Review Source

RM

Roxanne M.  
RN  
Hospital & Health Care  
Used the software for: 2+ years

### "Positive reviews"

October 19, 2023

3.0

n/a

Pros

Samsung Pay was fairly easy to use and get through.

Cons

Everything went smooth in the end. getting to know the product had its difficulties.

Review Source

TG

Tina G.  
Owner  
Retail  
Used the software for: 1-2 years

### "Worth a shot!"

April 5, 2022

4.0

Over samsung pay has helped me run my business smoothly and get paid for my services with ease

Pros

What I most like about Samsung pay is the ease of use with my android phones

Cons

I least like that samsung and google are separate. They should intergrade.

Review Source

Chirag V.  
Senior Systems Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "Great for making payments to merchants."

February 19, 2023

5.0

Great tool for making payments to any merchant and important document storage.

Pros

Great for making payments hassle free.We can store our credit card data on this app also, which makes it easy to find our cards at one place.Our identity documents can also be stored in this.

Cons

Its lags sometimes, and cross platform payments are not supported in this app. Sometimes it feels like samsung is collecting our financial data into their records.

Review Source

MR

Mohammed R.  
Financial control manager  
Accounting  
Used the software for: 1-2 years

### "brilliant"

January 20, 2021

3.0

Its a great product, It would be much easier if it could be used by many services such as amazon, wish and many more

Pros

Samsung pay, Its actually really underrated. Its a quick way to pay and i think it should be an option for in every payment section. I honestly think it makes things much easier.

Cons

It was not there for when i wanted to pay for different things. Mainly because there was no option for it

Review Source

NF

Nancy F.  
Consulente  
Cosmetics  
Used the software for: 6-12 months

### "Intuitivo e sicuro"

July 6, 2023

5.0

Pros

È molto intuito e sicuro. La registrazione avviene in poco tempo.Buona lettura dell'impronta digitale È compatibile con la maggior parte dei negozi ed è possibile aggiungere più di una carta (per ogni pagamento fa selezionare quella che si vuole scegliere).

Cons

Non ho riscontrato inconvenienti importanti. Se proprio dovessi trovarne uno: è capitato che l'applicazione chiedesse il codice ancora prima del tentativo di inserire l'impronta digitale, ma è una piccolezza che capita raramente

Review Source

E Michele R.  
Broker  
Insurance  
Used the software for: 1-2 years

### "Samsung pay is ok."

June 24, 2021

5.0

I just carry my cards with me or pay cash. Updating the Samsung Pay and messing with it is not worth my time. Tap and Pay is awesome.

Pros

I do like the option of being able to pay seamlessly and have my information online without having to carry my cards.

Cons

I don't like how it will automatically assume that I want to pay for my purchases with auto pay. And updating my information has been a bit of a pain.

Review Source

CC

Claudine C.  
Facilitator  
Hospital & Health Care  
Used the software for: 2+ years

### "Pay Is Good!"

February 1, 2022

5.0

Pros

I like the easiness and accuracy of this product

Cons

There is nothing to not like about this product

Review Source

ATM

Arthur Thomas M.  
Inside Sales  
Consumer Services  
Used the software for: 1-2 years

### "Samsung Pay"

February 25, 2021

3.0

My overall experience was that I didn't like it because of tracking issues as far as finding balances go. If they fix this issue then it would be a good product.

Pros

It was easy to install and signup. It also seamlessly worked with my phone. It has many functions that should make tracking and using it for financial purposes very easy.

Cons

I used it to upload some of my debit and credit cards to make for easy use without having to carry the cards. However, a main feature that I use is to check balances on each card but it's hard to get to that section even though the cards are showing.

Reason for choosing Samsung Pay

I thought that it would be easier to use because of my phone's manufacturer.

Review Source

Tahrea S.  
Operations Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Can Pay Anywhere"

August 18, 2021

5.0

Pros

I like that Samsung Pay is excepted anywhere unlike Apple Pay. Also, you earn points every time you use it.

Cons

I wish there were more reward incentives for using this product.

Review Source

June P.  
Stay at home mom  
Human Resources  
Used the software for: 1-2 years

### "Samsung pay"

November 23, 2023

5.0

Pros

I like samsung pay where it has 3rd party authentication.

Cons

It takes to long to talk to a representative.

Review Source

ST

Siva T.  
Owner  
  
Used the software for: 2+ years

### "Samsung Pay review"

February 21, 2019

4.0

Pros

As a Samsung pay user, always use my Samsung phone as wallet, very easy to use and will work at all the places even where Google pay doesn't work. Observed it will work like swipe card as well where NFC is not in place.

Cons

Biggest disappointment is rewards and is based on number of transactions and not based on amount. The awards aggregate is not so great and taking long time to use.

Review Source

jJ

jamieal J.  
owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Samsung pay review"

January 3, 2022

5.0

Pros

this software make payment online with mobile so easy and simple even shopping is easy

Cons

software is great on of the most reliable in the market so nothing negative about this software..

Review Source

sS

silvia S.  
Segretaria  
Farming  
Used the software for: 6-12 months

### "Utile ma da migliorare"

September 4, 2023

4.0

Comodo, utile, veloce e sicuro. Consigliatissimo!

Pros

Poter pagare dal telefono senza dover usare la carta e senza dover mettere il pin perché verifica la tua identità con le scansioni biometriche

Cons

Molte banche o tipi di carte ancora non sono abilitate, io ho dovuto aspettare un po ma ne é totalmente valsa la pena

Review Source

MKM

Marnelli Kenneth M.  
Executive Level Manager  
Hospitality  
Used the software for: 1-2 years

### "Convenient way to pay for anything"

March 7, 2019

5.0

I realized that samsung pay can really replaced cash and wallets in a good way.

Pros

Samsung pay is a great convenient way to pay for anything in merchants. It also can send money to your love ones.

Cons

The convenient way it has will also be an negative side. You can pay anything just using your phone but if your phone died you can purchased anything too.

Review Source

TD

Töffel D.  
Gastronomin  
Hospitality  
Used the software for: 1-2 years

### "Mega gute Software um das Kassensystem am Tablet zu benutzen"

October 31, 2022

5.0

Mega zufrieden einfach zu bedienen

Pros

Wir wir sind sehr zufrieden dass erleichtert uns das Leben das Kassensystem über das Tablet zu nutzen

Cons

Bis jetzt habe ich keine Kritikpunkte bei uns funktioniert die App reibungslos

Review Source

bL

bengono L.  
SEO  
Machinery  
Used the software for: 2+ years

### "payment "

October 25, 2023

4.0

Pros

for my part this software is really useful for my business because thanks to it I can make my transactions easily

Cons

I find the drawback of this software is that it's not available in all countries.

Review Source

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