# Page 6 | Samsung Pay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Samsung Pay the right Mobile Banking solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/213917/Samsung-Pay/reviews

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Samsung Pay

4.5 (264)

[View alternatives](https://www.capterra.com/p/213917/Samsung-Pay/alternatives/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Samsung Pay

## Showing most helpful reviews

Showing 126-150 of 264 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CD

Charmaine D.  
Human Resources Assistant Manager  
  
Used the software for: 1-2 years

### "Make life more easier"

February 25, 2019

5.0

Easy pay and easy life

Pros

Samsung Pay made my life easier when paying and buying goods and services. I don't need to make an effort to bring my wallet and swipe my cards because of this good application.

Cons

The fact that it's samsung application, it only works in Samsung devices that reached it's quality requirements.

Review Source

VR

Verified Reviewer  
Operations Officer  
Security and Investigations  
Used the software for: 6-12 months

### "My Review for Samsung Pay"

March 9, 2023

5.0

Pros

When configured properly, it is quick and convenient.

Cons

There is not much support for Samsung Pay in my location.

Review Source

Adenilton P.  
markenting  
Civil Engineering  
Used the software for: 6-12 months

### "I like to use the sansung pay application, its technology is easy to install and it is acceptable to"

February 20, 2023

5.0

Sansung pay application and secure application I lost my cell phone my data was completely safe I contacted support and they answered me immediately

Pros

I really liked the sansung pay app, the ease of payment with the proximity of mobile security devices

Cons

The sansung pay application is not acceptable on other mobile devices, limiting its use

Review Source

LR

Lisa R.  
Database Consultant  
  
Used the software for: 6-12 months

### "The way to go for convenience but can be annoying"

January 19, 2018

4.0

I love the convenience but its need for wanting you to interact with it can be annoying.

Pros

I like the fact that it’s on your phone without needing to download anything. Being able to only take your phone and not your whole wallet is a major plus. Fingerprint identification is also nice. Receipts emailed to you regarding products paid for is a great feature that keeps you in the know for where your money is going through the app.

Cons

I have an issue with the “opening slide” being on the bottom of my phone (S8+). There have been many times when I opened it without wanting to. I also do not like notifications sent that a particular location uses Samsung Pay AFTER I leave. It would have been more helpful to let me know ahead of time. I also would like to be able to get a list of stores that take Samsung Pay. I’ve scoured the web looking for such a list but haven’t run across it. The app has incentives that pop up from time to time for points and upping your “level” but there’s no way to turn it off.

Review Source

MS

MICHELLE S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Not Bad"

October 31, 2023

3.0

Pros

Easy to navigate and no issues. No app crashes and support very easy to find.

Cons

Too much extra Information needed when signing up.

Review Source

MO

Maria O.  
Operations Coordinatior  
Facilities Services  
Used the software for: 1-2 years

### "Very easy to use app for managing our corporate payment methods"

January 8, 2020

5.0

Samsung Pay simplifies our payment methods and reduces the need for expensing purchases.

Pros

With a single swipe on my phone, I can access our company credit card and pay for equipment and expenses in-store.

Cons

My single concern with Samsung Pay is the ability to separate my personal cards/account from our corporate ones.

Review Source

GAE

Gracielle Anne E.  
Events Manager  
Hospitality  
Used the software for: 1-2 years

### "Samsung pay is the best"

April 8, 2019

5.0

Use samsung device and use samsung pay for better life.

Pros

Best payment method i used with my samsung S9 i can easily pay and do transaction withouth using or bringing my wallet and cash.

Cons

Only samsung device is applicable in samsung pay but it is very convenient for all users that can use it.

Review Source

MF

Maylson F.  
Maylson  
Computer & Network Security  
Used the software for: 6-12 months

### "Incredible usability and practicality!"

December 3, 2020

5.0

As I already reported, the practicality is incredible! Making payments is much more comfortable, practical and safe!

Pros

I loved the usability and practicality of the application! Very intuitive and easy to use, I added my Bank cards and use it directly and safely without the need to use the various physical cards from several different institutions!

Cons

Honestly so far I'm very comfortable with the app, I still don't see the need for significant improvements!

Review Source

HT

Hiro T.  
Manager  
Restaurants  
Used the software for: 6-12 months

### "It does not exist anymore"

June 3, 2021

5.0

Good. I used samsung pay before google pay. It is perfect for few months. It is just suddently dissapeared after I got used to.

Pros

It is easy to use. Come with the samsung device. No need additional installation. Maybe it is properly secure. Faster than Google pay

Cons

It is no longer exist. It is a lot of updated, sometime I have to re-enroll the credit card. It is ennoying when it is happened. The updated requires a little learning for the new features.

Review Source

DM

Don M.  
Technical  
Information Technology and Services  
Used the software for: 2+ years

### "Pros and cons "

April 28, 2021

5.0

Pros

Mobile payment and express checkout, earn points, cash back

Cons

They removed the mag reader hardware in newer phones

Review Source

WF

Weligton F.  
coord  
Telecommunications  
Used the software for: Less than 6 months

### "Satisfação como cliente"

February 22, 2023

5.0

Pros

Facilidade dos cartões sempre a mão e do programa de pontos

Cons

Sinto falta da possibilidade de integrar cartões de VR ou VA para maior gama de aparelhos

Review Source

CC

Cynnia C.  
Front Office Manager  
Hospitality  
Used the software for: 1-2 years

### "Better life in samsung pay"

March 7, 2019

5.0

I love samsung pay!

Pros

Samsung pay makes my life more better when it comes on purchasing the goods or services that i want.

Cons

The reward points that samsung pay has is very low i wish it will become more higher to attract more users to make it prefer way of payment method.

Review Source

MR

Maged R.  
Administrator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Convenience and simplicity in one!"

May 4, 2018

5.0

Pros

Easy setup & works with most credit cards. Have not tried the smartwatch interface but sounds very convenient!

Cons

Still won't accept select business credit cards. Busy interface till you get used to. App is solid but crashed couple of times and needed to reinstall

Review Source

TB

Tuhin B.  
CEO  
Internet  
Used the software for: 6-12 months

### "Earn rewards while paying"

February 28, 2020

5.0

So far experience is good and happily using for myself.

Pros

Using samsung pay gets you rewards and you can put those rewards point into getting gift cards. Accepts most of all popular brand cards and use that to make payment through secured app system.

Cons

I did not found samsung pay to be available world wide stores or merchants. Its still limited. Hopefully they will add these supported in more stores.

Review Source

kO

kevellin O.  
proprietaria  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "praticidade"

January 13, 2023

5.0

Pros

a facilidade em receber pagamentos e efetuar

Cons

foi um pouco complicado me adaptar no inicio por ser um app novo , mas depois é tranquilo a utilização

Review Source

AFR

Angelique Faith R.  
Service Manager  
Retail  
Used the software for: 2+ years

### "Pay anytime with just a tap"

February 5, 2019

5.0

Just a Tap!

Pros

Samsung pay keeps my all cards in one place and the great in this application is you can pay anytime and anywhere with just a tap on your devices.

Cons

If you are a samsung pay user you will definitely don't have any complaints and issue with this product.

Review Source

DR

DIMPLE R.  
Sales Analyst  
Retail  
Used the software for: 1-2 years

### "Wonderful pay without physical card"

January 26, 2021

5.0

Great

Pros

I can go shopping without taking my wallet with me just my phone. I can add as many cards as needed to the account to pay.

Cons

Pin does not work sometimes. Sometimes paypal on Samsung pay prompts one for a pin.

Review Source

LD

Lisa D.  
HR Coordinator  
Construction  
Used the software for: 2+ years

### "Everything i need in one place!"

January 25, 2021

5.0

Conveniently eliminates the need to carry around endless amounts of cards for payment.

Pros

Samsung pay is an easy and convenient way to keep all of your cards and methods of payment in one place. At the tap of a button, you can quickly and easily choose your method of payment and process in a flash.

Cons

Some items or cards can be a little difficult to add if the scanner doesn't work properly. Most cards add instantly.

Review Source

AB

Alphonzo B.  
IT Admin  
Retail  
Used the software for: 2+ years

### "Great wallet replacement "

June 10, 2018

5.0

Pros

Easy to use I dont need to bring my wallet when J shop. It is very convenient. I like it better than Apple pay

Cons

I wish that the rewards were higher. Still it is a great service. I use it daily. The rewards are a nice benefit.

Review Source

ellen U.  
Self Employed  
Writing and Editing  
Used the software for: Less than 6 months

### "Separate tablet"

June 1, 2022

5.0

Time saver and money two reasons why I use software.

Pros

I don't over spend Don't have to run to The Bank or call to transfer.

Cons

Not accepted everywhere! You have to sign up and register. I have to keep an old tablet I don't want to mix it with any other platforms to avoid confusion and over spending.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Found Google Pay more of a money saver.

Review Source

PB

Paola B.  
Ufficio Amministrazione  
Hospitality  
Used the software for: 1-2 years

### "Davvero ottimo"

July 21, 2023

5.0

Pros

Samsung pay è senza dubbio tra i migliori software per la riscossione dei pagamenti elettronici

Cons

Attenzione alla rete che se assente non permette l'utilizzo di questo software

Review Source

MA

Maziar A.  
CPO  
Retail  
Used the software for: 1-2 years

### "Best mobile pay app"

April 10, 2018

4.0

Pros

The best thing about Samsung pay is working with almost all of the point-of-sale (POS) systems. Even with old ones. Also, one of the amazing features is managing the membership and gift cards. For instance, I have so many small gift cards for Dunkin Donuts, it's easy to manage them and check balance quickly and get rid of those which are empty.

Cons

No integration with payment systems such as PayPal. All need to be connected to cards and it's not supporting all cards. Also, it doesn't support Visa Gift cards which are not the best. For instance, my Walmart credit card doesn't work. Another issue is lack of ability of integration with other apps such as Amazon app or Walmart app for online shopping. I loved Samsung Pay reward programs but these days it's not as good as before. The 5 min wait time before purchases is also annoying but I cannot argue on that.

Review Source

VR

Verified Reviewer  
Technical Writer  
Information Technology and Services  
Used the software for: I used a free trial

### "Samsung Pay: Another Mobile Payment Service"

July 27, 2021

1.0

I have not realized any benefits from this software and do not want to use it.

Pros

Automatic integration with Samsung devices is frustrating if you use other apps to pay with your mobile device. I don't like anything about this software.

Cons

I don't like that this comes preloaded on many Samsung phones and/or accounts. The product is not helpful or necessary, as there are many other easier and more convenient tools to use for mobile payments and mobile wallets. The app tries to force the phone user to create an account and use it with annoying notifications and alerts, despite the fact that many other better and simpler apps exist for the purpose of paying by mobile device.

Review Source

VR

Verified Reviewer  
Graduate Student  
Education Management  
Used the software for: 6-12 months

### "If you are using Galaxy phones, this is a must!"

April 15, 2022

5.0

Pros

I love how I didn't have to bring my physical credit cards with my all the time.

Cons

The verification process could be daunting for non tech savvy people

Review Source

YY

Yuriy Y.  
Treasurer  
Civic & Social Organization  
Used the software for: 2+ years

### "Always ready to go on my phone"

March 16, 2019

5.0

Samsung Pay allow me to save some money by participating in special offers and earning points.

Pros

Easy to add and manage credit cards. Nice to have special offers.

Cons

The gift cards and membership cards section is missing some very common retailers like TJMax. For that reason I have to use Samsung Pay for payments and Google Pay for gift cards. How disappointing!

Review Source

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