# Page 7 | Samsung Pay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Samsung Pay the right Mobile Banking solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/213917/Samsung-Pay/reviews

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Samsung Pay

4.5 (264)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Samsung Pay

## Showing most helpful reviews

Showing 151-175 of 264 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RT

Rochelle T.  
Hotel Promotions Manager  
Retail  
Used the software for: 1-2 years

### "Samsung Pay Recent Review"

January 11, 2019

5.0

Samsung Pay is Perfect!

Pros

Samsung pay provides a lot of perks and benefits to all of us customers. I enjoying the perks that I gain from using a Samsung Pay. It's convenient , safety and fun.

Cons

Well even samsung pay is perfect in his users eye. It still have a limitations for others. But it's limitations is also his advantage

Review Source

BM

Brad M.  
Principal  
Education Management  
Used the software for: 2+ years

### "Best way to pay with your phone"

January 23, 2020

5.0

It is the best way to use my phone to pay when I don’t want to get my wallet out.

Pros

I love it that it works virtually everywhere. Some people are shocked that it works. It has saved me a number of times when I forgot my wallet.

Cons

I also have the app on my watch. I wish that if was easier to use my watch to pay. Other than that, it’s great.

Review Source

LG

Lola G.  
Bibliotecaria  
Libraries  
Used the software for: 2+ years

### "Realmente satisfecha"

December 7, 2022

5.0

Pros

La comodidad, y facilidad de uso. Siempre tenerlo a mano.

Cons

No hay nada que eche en falta. Esta todo correcto.

Review Source

JM

Jordan M.  
Imaging System Administrator  
Wireless  
Used the software for: 1-2 years

### "Samsung Pay is my choice of Pay for every day use!"

February 6, 2018

5.0

Pros

Love it! All my bank cards are hooked to it and I use it everyday to tap and Pay. The Quick pay feature with my Samsung is amazing. Fast and easy. Can use on every card reader out there!

Cons

Fix a few features with the club cards. they don't always take the right account number. Also work on adding more locations.

Review Source

SD

Sallie D.  
HR Manager  
Wholesale  
Used the software for: 1-2 years

### "Samsung Pay : Secured Payment"

January 4, 2019

5.0

Just for SAMSUNG only.

Pros

I am 100% confident that any of my payment using Samsung pay is secured. Using mobile payment is very convenient and more safer when paying in merchants.

Cons

The perks of this good application is for Samsung user only. The other device or mobile phone cannot avail and enjoy this kind of perks.

Review Source

SP

Sarah P.  
Cashier  
Food & Beverages  
Used the software for: Less than 6 months

### "Samsung "

September 9, 2022

5.0

It's a good app especially for on the go.

Pros

It was real easy to use. Very convenient.

Cons

The pricing was a little pricey.it cost just a little to much for me.

Review Source

NW

Nickia W.  
owner  
Restaurants  
Used the software for: 6-12 months

### "No more lost wallets"

February 4, 2019

5.0

Pros

My husband uses this app because he can never keep up with his wallet. This keeps me from worrying because he does keep up with his phone.

Cons

No real complaints for this app, just like other pay apps it can only be used for Samsung users and devices.

Review Source

MG

Mark G.  
RN  
Hospital & Health Care  
Used the software for: 2+ years

### "Your entire wallet on your phone"

May 14, 2022

3.0

overall has made my life more efficient

Pros

Ease of ease just have your phone and able to make payments

Cons

not all business accept this payment method

Review Source

DG

Deirdre G.  
IBO/CSP  
Retail  
Used the software for: 6-12 months

### "Convenient and trendy way to pay"

June 14, 2018

5.0

Pros

You can use it EVERYWHERE. I don't know anywhere I can't use it. Can be used with most banks. I can use it for Lyft and Uber

Cons

Only available on Samsung and Galaxy devices. You can't pay people or other websites with it. At least not yet.

Review Source

JG

JASVIN G.  
Apprentice  
Retail  
Used the software for: 6-12 months

### "No need to carry plastic cards anymore"

May 31, 2018

4.0

One of the revolutionary way to pay for purchase, which has minimized many traditional card-carrying methods, and brought marvelous near-field communication technology to process at tab to pay terminals. With the samsung pay there is no charge to use samsung pay from chase, but an active data plan is required.

Pros

load as many credit and debit card, works with number of international banks, and secured transaction on top of that on every eligible purchase one gets rewards point for loyalty. No need to enter card number and name after shopping online and no more hassles of input, just use your fingerprint or iris scanner to purchase product successfully. Plenty of applications with just one tap.

Cons

Samsung pay does work with most of the merchants and local stores, It doesn't work at gas stations and hence you might need to carry an optional card.

Review Source

SM

Sechaba M.  
Pre-Sales Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "I can leave my wallet at home"

June 24, 2023

5.0

I’m constantly forgetting my wallet at home. With Samsung Pay, I have peace of mind that I can shop with requiring access to my physical cards

Pros

The ease of use, just tap to pay and you’re on your way

Cons

Sometimes there is a slight delay when accessing Samsung Pay, but the fault could be on my phone.

Review Source

KR

Kiara R.  
Reservations Agent  
Retail  
Used the software for: 1-2 years

### "Samsung Pay"

January 12, 2018

5.0

Pros

Samsung Pay makes it easier to pay shops while you are on shopping. You don't have to worry about you leaving your credit card on the shops you went to.

Cons

You have to download the actual application for each shop. It is limited and not every shop has Samsung Pay.

Review Source

BW

Bryan W.  
sales manager  
Retail  
Used the software for: 1-2 years

### "i have enjoyed using samsung pay"

June 25, 2018

4.0

The app is great especially its features and I enjoy how you handle your customers

Pros

I have enjoyed using this app for the past six months, it is fast and easy to use and it has cool feautures. It has also allowed me to have multiple cards in the wallet. I also commend the good customer service

Cons

My only complain is that the application is only compatible to Samsung devices and I cannot enjoy using its services elsewhere.

Review Source

EL

Ely L.  
Webdesigner  
Marketing and Advertising  
Used the software for: 2+ years

### "Samsung Pay"

February 18, 2023

5.0

Boa

Pros

O software não trava, os recursos só são atualizados se o usuário permitir.

Cons

O suporte não é tão eficiente e rápido, qdo se trata na perda de acesso ao recurso.

Review Source

MH

Mary H.  
CNA  
Hospital & Health Care  
Used the software for: 1-2 years

### "Samsung Pay is worth it"

July 6, 2021

5.0

You really cant go wrong with Samsung Pay. It's more secure than having a physical card, and easy to use.

Pros

What I love the most about Samsung Pay is the easy use. I can pay for things using my phone in various stores and restaurants. It's really convenient when you dont want to lug around bank cards/debit cards.

Cons

When I first set up Samsung Pay on my phone, I couldnt get it to work. There were a few bugs I believe, but it was sorted out shortly after.

Review Source

SA

Searpons A.  
Sales and Marketing Supervisor  
  
Used the software for: 1-2 years

### "Samsung pay is my best buddy payment "

February 15, 2019

5.0

Nice samsung pay, you have a great services keep the services good.

Pros

Samsung pay has so many features, i can add all may cards with it, and so easy to transact payments for one tap in my phone, you can also use the NFC feature of it that makes my transactions more easily,

Cons

Samsung pay is only for all samsung users, some of the stores are not a samsung user that the only problem, but its not a big issue,

Review Source

MM

Mike M.  
Training Manager  
Retail  
Used the software for: 1-2 years

### "My Payment Buddy"

January 12, 2019

5.0

Thanks Buddy!

Pros

Samsung pay is my payment buddy in all transaction when purchasing in merchants or retails and also in paying all my bills.

Cons

My payment buddy has a limitation too which you can't enjoy it in other devices if it's not Samsung.

Review Source

RB

Ronaldo B.  
Principal  
Education Management  
Used the software for: 1-2 years

### "My Experience with Samsung Pay"

June 23, 2021

4.0

Pros

Samsung pay is a really good software for completing online payments. It is really easy to use and I would definitely recommend it to my colleagues. Compared to other apps, I prefer Samsung Pay because of the ease of use and the amazing customer service.

Cons

I didn't have a lot of problems with the software but when I did it was quickly resolved by the customer service.

Review Source

AH

Amanda H.  
Dispatcher  
Automotive  
Used the software for: 2+ years

### "Samsung Pay"

July 17, 2021

4.0

Pros

Samsung Pay allows you to keep a virtual wallet, including storing gift cards and reward cards with the usual debit cards and credit cards. Most places accept this form of payment now.

Cons

Some cards can't be stored for some reason. It can be frustrating.

Review Source

JB

Joel B.  
Territory manager  
Wireless  
Used the software for: 2+ years

### "Samsung Did epay the right way!"

December 23, 2018

5.0

It's close to Apple & Google Pay but I give it the edge where Samsung will but incentives on.

Pros

Aesthetically looks great and very simple to add your Debit & Credit cards. Samsung also has contests from time to time where you can win prizes but also refer friends and you get cash back!

Cons

Sometimes my TD cards will randomly not work and I have to remove them and re-add them to my wallet, this happens every couple of months.

Review Source

TG

Tori G.  
finance  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "LOVE SAMSUNG PAY"

March 20, 2019

5.0

Pros

Easiest app to use and pay with. Points for purchases and pin protection!

Cons

More places need to accept it! or modify the one they have so it works more frequently!

Review Source

EE

Erika E.  
Front desk  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Busy mom"

December 7, 2022

5.0

Pros

I am a busy mom and often forget my wallet. I love that I can pay easily with a tap and most places accept tap as pay.

Cons

I hate that it sometimes glitches and even though my phone is unlocked I have to unlock it again.

Review Source

ESB

Elisa Sherin B.  
Sales Manager  
Retail  
Used the software for: 2+ years

### "High Potential Application"

January 9, 2019

5.0

Be the Top Samsung Pay

Pros

Samsung Pay has a high potential to be one of the top mobile payment because of convenient and satisfaction it gaves. I truly see it and appreciate the convenient using this good application.

Cons

I didn't see any cons or negative thoughts in this good application because for me it has a high potential and I have a high expectation in this application.

Review Source

Amanda O.  
Proprietário  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Prático"

March 30, 2023

5.0

Pros

Otimo, a facilidade é tremenda! Uso somente como carteira digital então nem ando com o cartão físico

Cons

Nao tenho problema com nada, é um ótimo serviço

Review Source

BM

Ben M.  
IT Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Pay the Easy & Secure Way"

October 8, 2019

5.0

Pros

The ease of use and security of contactless payment is super nice.

Cons

I do not have any complaints for Samsung Pay.

Review Source

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