# Page 8 | Samsung Pay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Samsung Pay the right Mobile Banking solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/213917/Samsung-Pay/reviews

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Samsung Pay

4.5 (264)

[View alternatives](https://www.capterra.com/p/213917/Samsung-Pay/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Samsung Pay

## Showing most helpful reviews

Showing 176-200 of 264 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HC

Haydn C.  
Boss  
Computer Games  
Used the software for: 6-12 months

### "Easy and fast"

October 19, 2023

5.0

Pros

Very easy and very fast, makes life more simple

Cons

Has a bit of restrictions but overall still very good service

Review Source

MB

Mishalee B.  
HR Manager  
Restaurants  
Used the software for: 6-12 months

### "So useful!"

August 4, 2022

5.0

Pros

Samsung Pay makes paying for things a breeze!

Cons

I can't think of anything I don't like about the software. Very easy to use and easy to get set up.

Review Source

LO

LATISHA O.  
Owner  
Wholesale  
Used the software for: 6-12 months

### "Convenience!"

June 30, 2021

5.0

Being able to use my phone with my credit cards stored away in a app is amazing, it is easy to use and easy to follow the prompts! Since this is becoming a seemingly popular way to pay for your items, is as about as decent as you can get! Thank you Samsung!

Pros

The fact that Samsung pay acts as your wallet, it is one of the most convenient way to pay for all of your items at the fingertips of your phone!

Cons

There is nothing I would change about this software that seems to already have solved all of our problems!

Review Source

Bholeswar S.  
Assistant Manager  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Instant Payment option for new generation"

December 1, 2022

3.0

Pros

The payment processing speed, It takes just 2-5 seconds to complete the payment process.

Cons

No such attractive offers to encourage the users.

Review Source

HK

Hemil K.  
Zonal Manager  
Construction  
Used the software for: 1-2 years

### "Great App for Payment services"

November 11, 2022

5.0

Pros

Samsung mobile users can easily make payments at any available POS stations. By touch of the phone, people can complete the payments. Even if you are doing online shopping, you can make payment through samsung pay. Also there is rewards system as well for samsung pay users.

Cons

Samsung Pay is not available on every phone, only samsung users can take benefit of it which can be a hurdle in future course.

Review Source

PP

Philip P.  
Pharmacist  
Pharmaceuticals  
Used the software for: 2+ years

### "Samsung Pay Review"

May 11, 2022

5.0

Pros

Very convenient to have access to. Allows you to be worry free in cases that you forget your wallet as most places accent Samsung pay.

Cons

At first very hesitant to use software. Wasn’t sure how secure it would be to keep such sensitive information on my device in case I lose my device.

Review Source

CL

Chelsea L.  
owner  
Retail  
Used the software for: 6-12 months

### "amazing incentives easy to use"

June 29, 2021

5.0

Overall my experience work Samsung Pay has been great. I've recommended it to a few friends and it's been really convient to not have to dig my wallet out every time I'm purchasing supplies locally.

Pros

I love the cash back option, it's an awesome incentive for just using my regular buisness credit card. It's like getting double rewards!

Cons

I do feel the updates are to often and take to long to update & sometimes glitches when I open the feature, but this is a very rare occurrence.

Review Source

SC

Seat C.  
Banker  
Banking  
Used the software for: 1-2 years

### "Samsung pay- your best wallet"

January 28, 2022

5.0

Pros

The ability to add cards and use them through samsung pay. Also, cash back if you uses the cards.

Cons

Everything looks great to me! Nothing need to be changed as of now.

Review Source

CM

Christopher M.  
Owner  
Farming  
Used the software for: 6-12 months

### "Similar to other products but still a top choice"

July 24, 2018

5.0

Pros

This is an easy app. As for me not having really any technical knowledge when it comes to computer technology .. literally hooking up a TV is work for me.. But this app makes it easy and convenient with acceptable fees and easy setup.. I use it on occasion when I do not have cash

Cons

This is just similar to other available payment options. Fees are acceptable in comparison to some others but still its ok and easy to use.

Review Source

JB

Jenica B.  
Esthetician  
  
Used the software for: 6-12 months

### "Works great"

September 18, 2018

5.0

Pros

Incredibly easy to use. I found some of my accounts with Apple Pay were a little finicky to get set up but everything was seamless with Samsung pay.

Cons

There really are no cons I can think of. It’s a secure option and simple to use. The only reason I put under a 10 for recommendation is because you have to be an online banker which some people are not. For obvious reasons I wouldn’t recommend this option to them.

Review Source

CC

Christopher C.  
Owner  
Construction  
Used the software for: 2+ years

### "Samsung pay review"

October 24, 2022

3.0

I was less than impressed with it.

Pros

It was free but difficult to get started

Cons

It was very in depth. GOOGLE Pay is so much better

Alternatives considered

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Reason for choosing Samsung Pay

I did not

Review Source

FG

Faith G.  
Cashier  
Retail  
Used the software for: 1-2 years

### "Try this one so helpful."

August 15, 2018

5.0

Purchase it too helpful in my side.

Pros

Allows one to add various cards into the wallet. Very secure as it uses bio-metric verification to process transactions.

Cons

Dependent on phone hence cannot be used when phone is off. Other features are greatily working i have no any problem with them so far.

Review Source

MP

Monique P.  
Office Mgr  
Retail  
Used the software for: 1-2 years

### "Easy use of debit/credit card payments"

August 18, 2017

3.0

Pros

I can directly send an invoice for payment from the site securely and send a receipt directly to the customer

Cons

You have to wait 1-2 business days for deposits. They charge a 2.75% - 3.19% processing fee and more for check payments

Review Source

SH

Sam H.  
IT Support Technician  
Computer Networking  
Used the software for: 6-12 months

### "Samsung Pay Review"

April 7, 2020

5.0

I really enjoyed working with Samsung Pay. It enabled me to be able to work and spend the day without having to lug around a heft wallet. The convenience is unrivaled.

Pros

I really liked using the ability to not only use the NFC style reader but the magnetic strip reader that credit cards use.

Cons

The biggest con about this software was probably the work up front to get it all set up but once it was set up you were good to go!

Review Source

Ghanshyam G.  
Engineer  
Computer & Network Security  
Used the software for: Less than 6 months

### "Review of Samsung Pay"

March 13, 2021

4.0

Pros

It is easy to setup and has NFC compatibility.It works on the few of the countries at credit card point or use in online store .We can also easily pay with smartwatch.It is safe and secure ,we don't need to carry cash .

Cons

The interface could have better layout.Available in few countries. Samsung device is compulsory to use samsung pay.

Review Source

AL

Andrea L.  
Freelance translator  
Translation and Localization  
Used the software for: 1-2 years

### "Could be improved"

December 6, 2022

3.0

Pros

Integrated with Smartphone. Easy to register the card.

Cons

I used it but I found Google Pay easier. And the widget kept popping up unwanted

Review Source

JH

Josiah H.  
Internet Operations Manager  
Glass, Ceramics & Concrete  
Used the software for: Less than 6 months

### "Nothing Special"

January 7, 2020

4.0

The Samsung Pay app works great if you have a Samsung Pay, but is less universal than Android Pay, and really doesn't do anything to stand out of the pack.

Pros

Samsung Pay is like any other app used for paying with you phone. Its quick and convenient, and when setup correctly its nice to not have to carry around multiple cards in your wallet.

Cons

Although it has gotten much better, this app does not eliminate the need for a physical card. Not all registers accept Samsung Pay.

Alternatives considered

[Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Reason for choosing Samsung Pay

I tried out Samsung Pay for a couple months, but decided to go with Android Pay in the end

Review Source

PW

Paul W.  
Self employed  
Construction  
Used the software for: 6-12 months

### "Love it"

June 9, 2021

5.0

Love it. Easy to set up and use. Love the cash back features and the daily deals offered.

Pros

Deals available nearby, fingerprint authorization, anti theft protection, and the visa checkout

Cons

If you don't have a Samsung phone, you may not be able to utilize Samsung pay.

Review Source

CS

CLEIDE S.  
assistente virtual  
Internet  
Used the software for: Less than 6 months

### "PAGUE POR APROXIMAÇÃO"

June 21, 2021

5.0

A sensação da primeira vez que usei foi maravilhosa. Eu estava ansiosa para usar e quando aconteceu eu comemorei, com um..... funciona mesmo.

Pros

A praticidade do uso. é muito simples o uso . A instalação é muito prática. Mulher adora praticidade então eu amei.

Cons

Nem todos os estabelecimentos estão preparados para esta tecnologia .Mais sei que em breve será algo popular.

Review Source

LB

Lashana B.  
Wedding Photographer  
Fine Art  
Used the software for: 6-12 months

### "pay"

March 23, 2022

5.0

Pros

I love love love that I have my card in easy use of my phone whenever I forget my wallet. So convenient and fast

Cons

More businesses needs to use it and when it is the first time having it should be easy to activiate

Review Source

JC

JOAQUIN C.  
Owner  
  
Used the software for: 6-12 months

### "Samsung pay is a great modern way to make easier payments "

February 11, 2019

5.0

Pros

The best thing about Samsung pay is that it is easy to access anywhere and also you can make it easier to pay at the cash register without have to carry everything in your pockets.

Cons

The only con about Samsung pay is that you can not use it everywhere. It would be great if you can use Samsung pay everywhere you go. Some countries or stores do not do Samsung pay.

Review Source

nA

nato A.  
Chief Operating Officer  
Information Technology and Services  
Used the software for: 6-12 months

### "Samsung pay is the best!"

April 17, 2019

5.0

i love samsung, that's why samsung pay is a big help for me.

Pros

Samsung pay No compelling reason to enter card number and name subsequent to shopping on the web and no more problems of info, simply utilize your unique mark or iris scanner to buy item effectively.

Cons

No other issues in samsung pay, only samsung gadgets can use in this software.

Review Source

RS

Rosemarie S.  
Procurement Specialist  
Wholesale  
Used the software for: 2+ years

### "Good Software"

September 23, 2018

5.0

Pros

In this app, I'll be able to pay in just one tap. I can add my credit cards and it is secured.

Cons

None so far. I love this app because it is very convenient for me.

Review Source

MS

MADHUR S.  
Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Needs lots of improvisation "

June 15, 2021

3.0

Exhausting! Many times transactions gets failed and I have to switch to other payment application or cash transaction.

Pros

UI is fast and elegant. Apart from look and performance, not one feature i feel is even average compare to other payment app.

Cons

Too many bugs... Need many fixation then it might be ready to use for daily function for transactions.

Review Source

Lacey C.  
Owner  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Pay up"

April 7, 2022

5.0

I have no troubles with it. I like it plenty.

Pros

I love the cash back section. With it I've earned quite a bit back!

Cons

I wish it were offered more often for easy pay at checkout.

Review Source

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