# Page 9 | Samsung Pay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Samsung Pay the right Mobile Banking solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/213917/Samsung-Pay/reviews

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Samsung Pay

4.5 (264)

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Last updated March 13th, 2026

# Page 9 - Reviews of Samsung Pay

## Showing most helpful reviews

Showing 201-225 of 264 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PG

Patricia G.  
Events Manager  
Retail  
Used the software for: 1-2 years

### "Briliant Application for Samsung Device"

December 5, 2018

5.0

In 5years Samsung pay will be on the top.

Pros

Very Briliant Application if you are using a samsung device because it will help you to pay on retailers withouth swiping or bringing your credit cards. Just a contactless payment only using NFC.

Cons

The only retailer that reject me to used this briliant application is walmart because they have they own kind of payment system.

Review Source

KB

Kesha B.  
Sales/Marketing/Event Director  
Hospitality  
Used the software for: Less than 6 months

### "Ease of Use"

August 14, 2023

5.0

Pros

Very easy to use once you get into it. Always have been nervous about virtual options for payments but this seems to work just great.

Cons

Was dauting to begin but once I had a day with it, it was quite easy.

Review Source

TvD

Titus vincent D.  
National sales manager  
Retail  
Used the software for: 1-2 years

### "Samsung is still on top"

January 10, 2019

5.0

Pros

Okay. First, it is so easy use that even you are no pro in smartphones you will learn how to use it. Next, it is safe and secure. It is protected by your fingerprints and monthly security patches. Another is it works almost everywhere. Great!

Cons

Samsung Pay is geared only for the high-end Samsung devices. Can’t use it in old models og samsung phones

Review Source

LC

Lucia C.  
HR  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great to have"

July 17, 2022

4.0

Pros

It's very simple to use. Store your credit card/debit card info securely, and use Samsung pay to purchase without disclosing any sensitive info.

Cons

There's nothing I dislike about Samsung pay.

Review Source

AT

Anthony T.  
Owner/President  
Human Resources  
Used the software for: 6-12 months

### "High interest and no account fees!"

July 3, 2021

4.0

So far, so good! I'm starting to use it more vs PayPal, Venmo, and other similar services.

Pros

It's in the title of this review. The interest on this "banking option" is much higher than others. And their are no account fees.

Cons

Samsung Pay is excellent! However, I stumbled across it one day. I had no idea it existed. Therefore, I don't think many people know about this.

Review Source

RR

Ramir R.  
Regional Service Manager  
Industrial Automation  
Used the software for: 1-2 years

### "Samsung Users Choice"

January 4, 2019

5.0

Great Job Samsung Pay!

Pros

Good choice and option for all samsung users who are love to use secured mobile payment. A lot of perks can enjoy using this kind of great application and i enjoy using it.

Cons

Only concern in this Samsung pay is limited only for Samsung device only. But the convenient and security gives of this application is total quality.

Review Source

EV

Ed V.  
General Manager  
  
Used the software for: 6-12 months

### ""Shopping without Cash""

February 22, 2019

5.0

Pros

Samsung pay will help you all the way , shopping without a cash on you . Paying Bills and any other transaction will made your life easy.

Cons

Not all store has it's own machine to swipe or to pay . Need to have more system to generate and make sure that all customer will accommodate.

Review Source

TP

ToniAnn P.  
Independent Designer  
Apparel & Fashion  
Used the software for: 6-12 months

### "Pay by phone"

January 7, 2021

5.0

Amazing. So thankful Samsung has a program like this!

Pros

Pay by phone is the greatest creation they came out with. Easy set up. No one else can access your info without you. Love it

Cons

I haven't found anything i don't like about this software. So happy its around us for to us.

Review Source

SC

Savannah C.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Samsung Pay"

August 5, 2021

5.0

Pros

Samsung Pay is accepted at many places and is easy to use.

Cons

Not very many people use it in my area right now.

Review Source

SF

Samantha F.  
Executive Assistant  
Financial Services  
Used the software for: Less than 6 months

### "Disappointed"

March 13, 2019

4.0

I'm hoping to be able to use Samsung Pay with my main cards soon but until then I will need to use an alternative.

Pros

The setup was easy and it is very convenient. It even connects to my rewards including AirMiles. I only use Samsung smartphones and have numerous other Samsung products so I was really excited about Samsung Pay.

Cons

Unfortunately it would not accept my Debit/Visa OR my other VISA. Only one of my payment cards work but my 2 main ways of purchasing do not. It may be due to the financial institution but one of them is in the top 10 in Canada so for it not to work does not make sense to me. Due to this my rating on it is lower than it probably deserves.

Review Source

LF

Leonardo F.  
Comunity manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Porque deberías elegir Samsung pay ?"

January 12, 2023

5.0

Excelente experiencia y soporte .

Pros

Es un aplicación fácil de utilizar y muy intuitiva.

Cons

Nada me disgusta , totalmente complacido con la aplicación .

Review Source

JA

Joyce A.  
Operations Manager  
Retail  
Used the software for: 1-2 years

### "Convenient way "

December 7, 2018

5.0

Pros

This Samsung pay helps you in many ways , making mobile payments anywhere you go with a credit card reader. And good to know that it can monitor suspicious card activity.

Cons

Sad to say not all can use this as only available on a handful phones. Must have more gift card or any loyalty program.

Review Source

JB

Jennifer B.  
Owner  
Retail  
Used the software for: 6-12 months

### "As a Business Owner"

June 6, 2021

4.0

Overall Samsung Pay is a great concept, however there are other options out there that I find my customers prefer.

Pros

I implemented Samsung Pay when opening my business and it was easy enough to get set up and running.

Cons

The biggest con is that not enough people chose to use, so the time I spent implementing was a waste.

Review Source

HR

Haydee R.  
Training Manager  
Retail  
Used the software for: 1-2 years

### "Samsung pay always boost my day"

January 30, 2019

5.0

I would like to thanks samsung pay!

Pros

Samsung pay always boost my day because it gaves me a lot of convenient in doing a transaction and when paying in merchants.

Cons

It has a lot of perks that you can enjoy but the problem is I cant use it using my Iphone 7 phone it just compatible in Samsung devices.

Review Source

ALJ

Archie Louie J.  
Duty Manager  
Retail  
Used the software for: 1-2 years

### "Effortless payment"

January 5, 2019

5.0

Samsung pay will go boom one day.

Pros

Samsung pay give users an effortless payment. I don't need to bring my cards and cash anymore because I already have samsung pay in my samsung phone.

Cons

It gave an effortless payment but it is not still credited and approved by all big retailers in market.

Review Source

MT

Michelle T.  
HR Manager  
Retail  
Used the software for: 1-2 years

### "2 in 1 with Samsung Pay"

December 13, 2018

4.0

Pros

Good thing about Samsung pay is that you will no longer need bulk wallet with you , just bring phone and you can pay easy and hassle free.

Cons

Sad to say not all mechant has a andriod pay , but waiting for an upgrade that they will expand their system to make so convenient.

Review Source

SM

Sean M.  
Account Executive  
Information Technology and Services  
Used the software for: Less than 6 months

### "Samsung Pay Usage"

November 18, 2022

4.0

My experience is positive. Very intuitive. Once you're set up on it, it basically manages itself.

Pros

Samsung Pay builds off the ability for your device to take the "remember my information" technology and automates the process of payment. A lot of stores, websites, and apps leverage Samsung's secure payment method to easily allow small buiness software/equipment purchases. And the automated emailed receipts is great, too.

Cons

It's not as widely adopted as paypal or apple pay. You get spoiled by the vendors who accepet samsung pay but are unable mainstream the process across the board because the samsung automation is universally accepted.

Review Source

CH

Cleofel H.  
Human Resources Manager  
Retail  
Used the software for: 1-2 years

### "Convenient and Easy"

November 27, 2018

4.0

Pros

Samsung pay has a lot of functions , making you hassle free in terms of paying . Also has a rewards when you use samsung pay such as shopping , loyalty programs.

Cons

Need to expand service as some credit card will not accepted, not working so well when battery is low.

Review Source

AE

Aida E.  
Product Manager  
Retail  
Used the software for: 1-2 years

### "Market place"

December 8, 2018

5.0

Pros

This application replace samsung market. This improved more with the used of NFC technology improving more and giving

Cons

This is only for android user basically and focus to improve more about samsung technology. No cons as I see

Review Source

RN

Rex N.  
Assistant MSI Manager  
Retail  
Used the software for: 1-2 years

### "Made it!"

December 5, 2018

5.0

Pros

This application software made by samsung is one of the best market virtual on the market now. Easy to used

Cons

Hoping this samsung pay will be available to all samsung unit and devices some of old model can't proceed to this tool

Review Source

JC

Jim C.  
insurance broker  
Insurance  
Used the software for: 2+ years

### "Ease of use"

August 9, 2022

5.0

Pros

It is accepted everywhere and so easy to use.

Cons

The software is amazing to use and am glad that I found it

Review Source

Covert K.  
Information Technology  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy pay"

May 5, 2021

4.0

It's was fair to use but needs improvements

Pros

Is easy to pay and buying thing in store

Cons

It's not user friendly it takes time to understand how to use it

Review Source

PL

PAUL L.  
Recruiter  
Human Resources  
Used the software for: Less than 6 months

### "Best of all mobile payments in my opinion"

August 9, 2019

4.0

Pros

My favorite thing is that it can be used anywhere that cash registers are used. Samsung has a proprietary system that allows them to function without even being set up for Samsung Pay. It's pretty magical. Samsung Pay also tends to reward users with gift cards, credits, etc.

Cons

Can be shocking to those who are running the payment, as they don't know you can beam the credit card information to the register. Might not get some clerks/waiters to try the system as they believe it won't work.

Review Source

AA

Abdelrahman A.  
Student  
Supermarkets  
Used the software for: I used a free trial

### "The app is very good"

February 16, 2023

5.0

Pros

Security, ease of use, access and credibility

Cons

There is nothing that I did not like, it is easy and simple to use

Review Source

KS

Kevin S.  
DJ  
Entertainment  
Used the software for: 6-12 months

### "An blessing to use"

January 8, 2019

4.0

Pros

I have been using this software for some time now and it has never let me down. I like the fact that it keeps your card information safe at all times also

Cons

My online downfall with this software is thats its hard to find in the Caribbean. I travel a lot and some places dont have it available.

Review Source

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