# Page 3 | 11Sight Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is 11Sight the right Video Conferencing solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/213920/11Sight/reviews --- 11Sight 4.7 (82) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of 11Sight ## Showing most helpful reviews Showing 51-75 of 82 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Edna H. Managing Partner E-Learning Used the software for: Less than 6 months ### "High Quality, User Friendly and Functional Tool" January 22, 2022 5.0 Pros I love how it adds a personal feel to the virtual conversation because it makes you very accessible to the people you are serving. It’s like giving them your cell number but without really giving it. It’s better than an 800 number in that you can meet with anyone instantly with a click of a button without setting something up is brilliant. The quality of the video is also top notch! I really enjoyed the customer service aspect as well. They truly listen and help you if you are ever stuck with anything. Cons So far, I have no complaints. It does everything it says it does… can’t wait to see what other updates they put in the future. Review Source Matthieu M. Freelance Computer Software Used the software for: Less than 6 months ### "Great communication app ! A must-have !" January 28, 2022 5.0 It's so simple now to reach my customers : I share a link, and they'll be able to connect with me with just one click ! Pros So many great things in this app! Virtual Office, Conference Rooms, Meeting History... Many customizations. A must-have for company. It's so simple now to reach my customers : I share a link, and they'll be able to connect with me with just one click ! Cons 11Sight is so powerful and customisable that the User Interface (UI) and User Experience (UX) are hard to understand. So I work hard on that, and now I can use 11Sight at 100%. I know the new UI/UX will be rolled out in February 2022 so great because this app is continuously improving. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Review Source CP Chad P. Owner Professional Training & Coaching Used the software for: Less than 6 months ### "Efficient and visually impressive" January 18, 2022 5.0 Staying in touch with clients regarding ongoing projects; conducting team meetings (planned and informal) to keep projects on track Pros Ease of use, option for company branding (logo etc) Cons I've had occasions where the mobile app seemed laggy, but those instances have decreased--may have been an early bug that has been since addressed. Review Source GF Garth F. Founder E-Learning Used the software for: 6-12 months ### "Great Zoom alternative" September 11, 2022 5.0 Pros Let's face it Zoom has set the bart for videoconferencing to the point that people expect the same experience with alternatives. So far 11Sight has matched Zoom closely enough that my clients can use it pretty easuly. Cons I wish I could figure out how to turn OFF the "knocking" when a client arrives. I just wan them to the room without me having to let them in. That should default to being OFF. Review Source Response from 11Sight September 22, 2022 Hello Garth, Thank you for using 11Sight and leaving your honest review. We have the lobby feature enabled by default, because it is a security measure that many of our users find useful. You can turn this feature off by going to your e-room and clicking on Security options. For a visual guide please see this short video https://youtu.be/U1m1v0dExLI JJ Jimmy J. CEO Education Management Used the software for: Less than 6 months ### "Jimmy Jhao" January 18, 2022 4.0 Pros It is very suitable for customer service. In addition to using functions, it can also be carried out through text services, allowing customer service to solve comparison problems through voice Cons In the past, the video recording function of the online conference service was not very stable, and sometimes there were problems when sharing the screen and then video recording. However, I have to upgrade to use this feature. I have not used it for a long time. Maybe there has been improvement. Alternatives considered [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Review Source pS pravash S. Creator E-Learning Used the software for: Less than 6 months ### "It's Simple-Effective & Efficient!" July 24, 2021 4.0 This software is Impressive. I purchased on appsumo to test it but got hooked. My Virtual Office short URL link Via VMeet tab took me straight to a zoom-like environment. I also appreciate the HD quality and sound. Pros 1)Setup is simple. The interface is user-friendly.Fast and easy to use. 2)You can practically make a call immediately. My experience wasn't hampered by lag. 3)Having elines is a plus and advantage over competitors Cons I think the UI is a little outdated and the UX needs to be easier to use There is no video-based training, and there is a little learning curve to get used to. Lots of branding are there. It can be minimized along with a lot of improvements in UI. Review Source BD Brian D. Founder Marketing and Advertising Used the software for: Less than 6 months ### "e-Button for the win" January 21, 2022 5.0 Pros I've tried multiple different video conferencing platforms, from desktop based to browser based, but 11Sight has been easy for my team and visitors/users to start a video call and get taken care of right away. As long as you have someone available to manage it, you will find that your users/visitors have never been happier with instant communication. Cons I know they are working on it but the dashboard is weak and needs improvement, both in UI and UX. I look forward to the update coming in February 2022 to improve on this. Right now it feels extremely dated. Alternatives considered [3veta](https://www.capterra.com/p/228098/3veta/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Switched from [BigMarker](https://www.capterra.com/p/167140/BigMarker/) Found a great deal on it as an early adopter and just loved the ease of use. Review Source KC W. CEO Information Services Used the software for: Less than 6 months ### "Amazing online meeting software!" July 8, 2021 5.0 I totally enjoy using ElevenSight for all my online meetings! Pros It's so easy to use; just share a link of the meeting room with your meeting participants and they will be able to connect to the meeting via the browser (Chrome, Safari, and others) without downloading & installing any additional software. The video quality is truly outstanding i.e. really high quality, and so is the recording of the meeting. Cons The User Interface (UI) and User Experience (UX) of the ElevenSight main dashboard is a bit intimidating especially for new users of the software. The software could really implement a bit of interface simplification in order to enhance the overall user experience and ease of use of the software. Review Source KT Kristian T. CEO Real Estate Used the software for: Less than 6 months ### "First time using 11sight" January 25, 2023 5.0 Pros It's a really good software that allows customers to get in touch really fast and helps increase the speed of sales. Cons The learning curve for the program can feel a bit slack, but it's worth it once you've settled in. Review Source Hoang P. Freelancer E-Learning Used the software for: Less than 6 months ### "Video conference and Virtual Meeting work well - with 11Sight!" January 18, 2022 5.0 Pros 11Sight is simple to use, and effective in how it works. Just a few clicks, and I can set up a video conference or virtual meeting very easily. The quality of the meeting is quite good, smooth and no lagging - a big plus. Recording of the meeting works well! The workflow is convenient and simple. Cons I expect that there will be more features added for the meetings. For example, virtual background, or transcription of the meeting would be great additions. Review Source John H. Attorney Law Practice Used the software for: Less than 6 months ### "Easy to use, great quality and price " July 23, 2021 5.0 I’m a satisfied customer and it’s been very helpful to implement this in my practice. Pros Software is easy to use, with all features readily accessible. Plus no more monthly subscriptions. Even if I used it sparingly, still a great value. Cons No complaints so far. Product simply delivers. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Cost, comparable product. Review Source VR Verified Reviewer Consultant Financial Services Used the software for: Less than 6 months ### "Good Video" January 27, 2022 4.0 Pros Currently using it for video support. The video is quite smooth and the best part is you can adjust the quality of the video. Sometimes reception is not so good at certain area and this is where it comes handy. It also has a build in transcriptions where you record and keep what was discussed. Cons The backend interface is not so user friendly. Understand that there will be new UI coming up in February. By then hopefully it will be more user friendly. Review Source Sasha-Shae W. CEO and Visual Design Strategist Design Used the software for: Less than 6 months ### "Robust and Powerful Calling app" July 13, 2021 5.0 Overall, it is a good alternative to the well known chat and call apps, it's robust and it is easy to place on your site Pros It's feature rich and provides a great way to make video and audio calls, great for starting the sales cycle and process Cons At first it was a little confusing to get setup, however, ElevenSight does have a good amount of tutorials and guides to help clear things up. Review Source Joseph W. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Excellent tool" July 7, 2021 5.0 My team and I have bee using ElevenSight for a few months and love it Pros The ease of setup, integration, and use is appreciated. We use ElevenSight to effortlessly jump on a video or audio call with clients, partners, and internal teams. Cons The UI could be enhanced. It took a bit to understand all the features. Review Source Alex M. Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Video chat with your customers the easy way" June 30, 2021 5.0 Pros 11Sight enables your customers to click on a widget within your website and instantly initiate a video call with you. They can do so without downloading any software or creating some kind of account. This helps remove the friction for them to contact you. Video calls can be a great way to generate more leads and close sales. Cons There is some functionality in the web app that doesn't seem to work in my Google Chrome. I tried the Brave browser and everything works spectacularly. Review Source DS Deni S. Marketer Wholesale Used the software for: Less than 6 months ### "11 Sight" November 24, 2021 5.0 Probably will great in the future, hope the founder improve the product to be more mature Pros Easy to use no need to install any software Cons Recording is pay for each recording and not many livestream option Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing 11Sight no need to install any software Review Source IT Ivan T. CEO Professional Training & Coaching Used the software for: Less than 6 months ### "Amazing Zoom alternative for small businesses" January 31, 2022 5.0 So much easier to have a place where people can contact me and I can get back to them. I manage my business on a part-time basis so this is critical for me Pros The ease of use and the ability to receive a phone call from almost anywhere ensures that I do not miss on any potential business opportunities! Cons The UX could be better. Sometimes feels hard to find my way around. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Review Source Teslim A. Marketing specialist Marketing and Advertising Used the software for: Less than 6 months ### "An awesome tool to instantly connect with prospects" July 7, 2021 5.0 Pros Elevensight makes it a breeze to connect and communicate with prospects and team members from any browser, without having to install or login to any app. Cons The UI needs some improvements. It can be better Review Source SF Sam F. Broker Real Estate Used the software for: Less than 6 months ### "11Sight Best buy" January 26, 2022 4.0 My office staff and our web visitors have the chance to interact with us before the initial meeting Pros Thee ability to create that face to face phone chat directly from our website Cons We have not encountered any cons so far Review Source MK Mike K. Consultant Media Production Used the software for: 1-2 years ### "Excellent Video Conferencing Platform" December 13, 2022 5.0 Over all, the experience using it has been great. Pros Easy to use on the invitee side. No special software needed outside of webcam/microphone, Screen sharing is good. Cons Clunky interface for the administrator. It would be nice if 11Sight would clean it up a bit and make it a little more intuitive.. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing 11Sight Cost Review Source Jorge Edel A. CEO Veeme Media Marketing and Advertising Used the software for: Less than 6 months ### "High quality FHD video" July 7, 2021 5.0 Pros Live video chat is Full HD 1080p quality. Lots of features available like easy link sharing to start a conversation or embed code for the website widget. Cons Lve video call will make your computer work extra hard. So your PC fans will kick in. Review Source Manish S. Data analyst Computer Software Used the software for: Less than 6 months ### "Great tool for team conference " January 19, 2022 4.0 So far so good Pros Ease of use. Decent quality video and has direct line. Cons UI looks outdated. It can me improved with a panel. Review Source Alex W. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Great video conferencing and live support solution" July 23, 2021 4.0 Pros Is very easy to implement and the cost is very inexpensive. I like that it works in a browser so no downloads required Cons One of my calls the video was a bit choppy, hopefully it was an isolated incident Review Source AP Anand P. Couch E-Learning Used the software for: Less than 6 months ### "Best Communication Tool" July 7, 2021 5.0 It make my communication with my students easy and quick. Pros I like the way easy to create custom chat schedule with different type of communication text, call and video. Easy to embed in our site. Good for short team meetings. Cons None. If have some video tutorials on software it will be more help. Review Source BG Benjamin G. Manay Utilities Used the software for: Less than 6 months ### "Excellent " July 7, 2021 5.0 Very good and user-friendly Pros Improves efficiency on workload and time management Cons Nothing really are software is great would recommend Reason for choosing 11Sight Innovative Review Source Similar Products Featured