# Page 2 | Sage X3 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Sage X3 the right Order Management solution for you? Explore 116 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/213927/Sage-X3/reviews

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Sage X3

4.3 (116)

[View alternatives](https://www.capterra.com/p/213927/Sage-X3/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Sage X3

## Showing most helpful reviews

Showing 26-50 of 116 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

UK

Usman K.  
Sage Consultant  
Mining & Metals  
Used the software for: 2+ years

### "Powerful and Flexible ERP with Strong Functional Depth"

March 31, 2026

5.0

My overall experience with Sage X3 has been positive. It is a powerful and flexible ERP system that effectively supports complex business processes across finance, supply chain, and manufacturing. While it has a learning curve, its customization capabilities and robustness make it highly suitable for medium to large enterprises

Pros

Strong flexibility and scalability across modules, especially in finance, manufacturing, and supply chain. The system allows extensive customization, robust reporting (SQL/Query Tool), and supports complex processes like inter-site, multi-company, and regulatory compliance integrations

Cons

The user interface can feel outdated and less intuitive compared to modern systems. Performance may slow down with large data volumes, and some configurations require strong technical knowledge, making implementation and troubleshooting more complex

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Sage X3 offers far greater scalability, automation, and control. It supports multi‑entity operations, advanced manufacturing, deeper financial management, and real‑time visibility—capabilities that Sage 50 can’t handle as a business grows. In short, Sage X3 provides the flexibility, performance, and enterprise‑level functionality needed for larger or expanding organizations

Review Source

SF

Sophie F.  
Group Financial Accountant  
Information Services  
Used the software for: 2+ years

### "Good overall, better for smaller businesses"

April 23, 2026

3.0

Overall it does the job required of a finance system. The issues with it is that is is hard to scale. It is difficult to get out of the box functionality to work without having to get specialist help which can come at a price. The system feels quite clunky with multiple steps to get to a result or output. Maybe better for smaller businesses.

Pros

Sage X3 is a good financial system for a small to medium company. Transactions are easy to track and to post with the relevant screens that can be navigated through. It is also good for a company with multiple entities as these can be interchanged and tracked easily. The reporting functionality 'SEI' which is an excel add in is quite good and allows individuals to create reports which can be used for relevant purposes. This is a quick and easy way of getting information from the system. the debtors and creditors aging reporting is also quite good which allows us to see a good overview of the transactional aspects of the business.

Cons

Difficult to make any changes if required. There is little information available for self help so if any changes need to be made or assistance then this usually requires an additional cost or discussions with specialists which can be timely and costly. For example, a change in the year end date was not easy for us as there has been forward postings for deferred revenue. Additionally control is a bit lacking with Sage X3, it is difficult to do things like close down month end or specify roles due to having to look in multiple places. A simple month end close you have to go to about 4/5 screens so it is easy to make mistakes here. It is also difficult to upgrade when different patches are released and usually you have to get specialist help with this which can be expensive.

Review Source

BT

Brian T.  
IT Manager  
Wholesale  
Used the software for: 1-2 years

### "I would not recommend Sage X3 "

May 20, 2026

1.0

We spent close to a million on a failed deployment to our business. It was not an appropriate choice for a complex distribution business like ours. We have only been able to use it for a small number of users at a small business unit. Sage has been a poor partner, clearly seeing us as a revenue source and not a business partner. They deflected our technical questions back to their 3rd party sales channel and offer little for the support fees that we pay them. Never sign a contract with Sage that might have support fees for a preproduction system, make them share the risk of a delayed deployment.

Pros

The modern user interface and feature richness. The ability to add custom fields and business logic in the core processes. Users can customize the menu system to exactly what they need and skip the rest.

Cons

Sage charging us for services that we could not use. Their warranty is designed to be useless. The 3rd party add on for warehouse management called Datalinx is closed source and takes way too much back and forth to get customizations made by the small staff in England. I was misled by our Sage partner that Datalinx was just as customizable as core X3. Without Datalinx X3s warehouse/barcode abilities were so dismal that they would not even sell it to me. They switched to subscription only and seem to dislike us because we have a perpetual license, even though we pay annual support.

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)

Reason for choosing Sage X3

Seemed to have more features. Turns out I could have added all the missing features for less than we spent.

Review Source

SK

Spencer K.  
Director of Enterprise Services  
Food & Beverages  
Used the software for: 2+ years

### "Sage X3 - Worth while!"

April 30, 2026

4.0

Pros

The customizability of Sage allowed for us to manage our unique products and sales processes in a way not previously possible.

Cons

There are a handful of restrictions that make it difficult. An example includes not being able to allocate product to quotes.

Review Source

KC

Kendall C.  
ERP Business Analyst II  
Hospital & Health Care  
Used the software for: 2+ years

### "Sage X3 consultant "

March 31, 2026

4.0

Expert level , I have been using, researching and supporting sage x3 for 9 years for multiple manufacturing companies.

Pros

The multiple configuration possibilities. The multiple modules. Mobile automation. The development and administration area.

Cons

The online help topics. The reports. The cost. The complexity of the Syracuse/Mongo DB setup and lack of documentation available for users. The force use of resellers for acquiring new licenses, documentation and help.

Review Source

TJ

TEKA J.  
ACCOUNTS PAYABLE  
Accounting  
Used the software for: 2+ years

### "DO NOT RECOMMEND"

May 15, 2026

3.0

I WOULD NEVER SUGGEST IT TO ANY COMPANY. I THINK IT IS VERY MESSY AND LEAVES TOO MUCH ROOM FOR INCONSISTANCIES.

Pros

VERSITILE COVERS MANY ASPECTS OF BUSINESS. HAS MANY USEFUL TOOLS IF YOU ARE TRAINED PROPERLY AND KNOW HOW TO NAVIGATE THE SYSTEM.

Cons

NOT USER-FRIENDLY AT ALL, IF YOU ARE NOT FAMILIAR YOU WILL GET A LOT OF ERRORS AND CREATE PROBLEMS BEHIND THE SCENES THAT YOU AREN'T EVEN AWARE OF. LEAVES VERY LITTLE ROOM FOR ERROR TO FIX THINGS THAT HAVE BEEN MIXED UP.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

"UPGRADE" BUT IN MY OPINION SAGE 50 IS BETTER AND WAS LES EXPENSIVE

Review Source

CG

Claudia G.  
SPORT MMJ Reporter  
Broadcast Media  
Used the software for: Less than 6 months

### "Powerful but not something you learn overnight"

April 11, 2026

5.0

It brings inventory, purchsing, finance into ine system, so we don’t rely in seprate tools anymore that reduces manual errors and keeps data consistent

Pros

I’have been using Sage X3 close to last year now mainly handling inventory and reposting. The flexibility stand out. we’ve adjusted workflow, built custom reports using the query tool, and connected it with other system through web services. It handles multi location stock and finance together, which saves a lit of back and forth.

Cons

The learning curve is real. Some workflows are not very obvious and you need proper training to understand how things connect. Documentation could be better in some areas.

Review Source

Response from Sage

April 14, 2026

Thank you so much for your review, Claudia. We're ecstatic you're experiencing so many benefits from X3. We definitely understand the learning curve and will take your feedback here to heart. Please let us know if there is specific documentation you feel could be better OR if there's documentation missing. I'll gladly pass this along to our documentation team. Also, you sound like you'd be a great Sage Champion. Sage Champions are cusotmers who evangelize on behalf of Sage in different capacities (contributing to case studies, speaking on webinars and at live events, etc). If this sounds like something you'd like to do or know more about, please email me: brock.faucette@sage.com

LA

Louis A.  
IT Director  
Mining & Metals  
Used the software for: 2+ years

### "SageX3 ERP Review"

May 15, 2026

4.0

We are still in the final phases of implementation but overall it seems like a very capable ERP platform.

Pros

Customization options within the ERP software. Compared to other players in the ERP field I think it is a good value proposition.

Cons

The amount of available documentation seems a little sparse from the website. Also if you use the Sage University for training they limit documentation that you can download.

Review Source

LJ

Lyn J.  
Senior Manager  
Construction  
Used the software for: 6-12 months

### "Sage X3 - Best Stock system"

April 15, 2026

4.0

Overall my experiences with sage X3 have been very positive. Once proficient in the system it is very effective and has many features to aid in stock management.

Pros

Sage X3 is a brilliant stock based sage system. It has enhanced features for costing and warehouse management.

Cons

My least favourite components of sage X3 is the complexity of the system. There is not a beginner friendly system, but useful when learnt.

Review Source

LN

Lew N.  
Director of Information Technology  
Farming  
Used the software for: 2+ years

### "Sage X3 works great for our big box retail greenhouse business"

March 26, 2025

5.0

We use Sage X3 for Production, Sales, Shipping and Accounting. All of our integrations work great. It is a solid solution for an ERP system!

Pros

We use an industry specific custom build on top of the base X3 system. It works great with our customizations and the SQL database back end is solid.

Cons

As it is all web-based, some of the functionality is a little clunky when compared to Sage MAS500 it's predecessor.

Switched from

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

Logical upgrade process for Sage customers

Review Source

HB

Hassan B.  
Freelance  
Program Development  
Used the software for: 6-12 months

### "It has built-in analytics tools and good integration with Power BI."

May 20, 2025

5.0

Pros

Supports accounting, purchasing, inventory, manufacturing, sales, human resources, and supply chain management in one system.

Review Source

PD

Pankaj D.  
Talent Partner  
Pharmaceuticals  
Used the software for: Less than 6 months

### "SAGE IS GREAT AT SALES FOCUSED NEEDS "

September 15, 2025

5.0

overall, sage x3 has been solid. it’s flexible, covers most business processes, and helps us stay efficient. the customization options are great for tailoring to our needs, and it’s easy to work with once you get the hang of it

Pros

I like sage x3 because it’s flexible, secure, and covers most business processes especially Sales side. it follows best practices and can be customized to fit specific needs for customers. it’s easy to use, and with help from it and the sage team, changes can be made to meet business goals.

Cons

what i liked least about sage x3 is it’s kinda hard to learn at first. some parts are confusing and not super user-friendly. customizing stuff takes time and you need help from it. also, support isn’t always quick.

Review Source

AJ

Andrew J.  
Software Engineer  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Andrew's Review"

November 5, 2025

5.0

I enjoy working with Sage, I work with integrations outside of Sage (ODBC or using a partners Sage WebService).

Pros

I enjoy the customizations, there are plenty of courses available online (both paid and free) to help learn Sage X3.

Cons

From the clients perspective, the customizations require a very technical, or even certified employee or a certified partner in order to customize Sage X3.

Switched from

[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)

Different clients require different ERP's.

Review Source

CL

Cyril L.  
Responsable Systèmes d'Informations  
Building Materials  
Used the software for: 2+ years

### "ERP Sage X3, idéal pour une PME."

June 17, 2025

4.0

Globalement très satisfait du produit, qui se veut transverse et évolutif. Son évolutivité nécessite néanmoins quelques connaissances spécifiques, L4G, Crystal Reports notamment.

Pros

Ce que j'apprécie le plus, c'est le fait que l'ensemble des process peut être effectué sur Sage X3, de la demande de prix, l'achat, la fabrication, la logistique, livraison, facturation, comptabilité. Et la capacité à être développé pour améliorer, ou créer de nouveaux modules complets.

Cons

Il arrive que certains patchs mettent en défaut des fonctionnement jusque là stables. Un état valorisé des stock abonné par exemple, qui lors de la mise à jour 2024R2 ne s'éditait plus. Mais la mise à jour 2024R3 suivante a corrigé le défaut.

Review Source

PW

PEGGIE W.  
AR Analyst  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Sage X3 Review"

May 20, 2025

4.0

A very good software, not as user friendly as other software applications but above all a good product. All information is there and accessible. You may have to look a bit more deeply to find what you want at times.

Pros

So many ways to process data and a wide array of reports for data view the information that you are looking for.

Cons

Data Entry of payments a bit lengthy--too much manual effort at times. Would like to be able to do multiple lines at once or in a more flowing way.

Review Source

BN

Branden N.  
Contractor  
Construction  
Used the software for: 1-2 years

### "Sage x3 review"

May 6, 2025

4.0

Overall it’s been good and bad, the software is great but it freezes a lot and causes me to delay villings and check runs.

Pros

Pros are that it categorizes all of your job costs and breaks it down for construction based projects.

Cons

What I like least would be that their customer service is terrible.

Review Source

Response from Sage

May 9, 2025

Hi, Branden. We at Sage always want your experience with us to be top notch. I would love to learn more about how we're missing the mark--both product and support team-wise. That way, I can do my best to make things right for you and other customers. Please reach out if you'd like to discuss these issues!

PT

Preci T.  
Representative  
Computer Software  
Used the software for: 6-12 months

### "Powerful ERP Solution & Room for Usability Improvements"

May 21, 2025

4.0

My overall experience with Sage X3 has been positive. It’s a scalable enterprise level ERP that offers deep functionality for companies with complex needs. Once the system is properly implemented and users are trained it becomes a central hub for efficient business operations. The initial setup and ongoing support do require a commitment of time and resources. For organizations ready to invest in a long term ERP solution Sage X3 delivers value and flexibility.

Pros

Sage X3 is a robust and flexible ERP system that excels in managing complex business operations across multiple departments, locations, and even countries. I particularly appreciated the customization options and its powerful reporting capabilities. The workflow automation and audit tracking features also significantly streamlined our business processes and improved visibility across the board.

Cons

The user interface is not the most intuitive especially for new users or non technical staff. There is a steep learning curve and the system requires thorough training to unlock its full potential. While customization is a strength it often requires developer support which can become costly over time. Some updates and patches have also caused temporary disruptions.

Review Source

SS

Sidina S.  
Accountant  
Accounting  
Used the software for: 6-12 months

### "A Strong ERP with a Steep Learning Curve"

May 8, 2025

5.0

Pros

Sage X3 excels with its robust flexibility, end-to-end ERP functionality, and industry-specific scalability.

Cons

The user interface feels outdated, and the learning curve can be steep for new users due to its complex navigation.

Review Source

Response from Sage

May 9, 2025

Thanks so much for your glowing review, Sidina. If you have suggestions for improving Sage X3 useability and accelerating customer onboarding, please don't hesitate to reach out. We strive to make every aspect of our customers' user experience top notch.

TK

Tamunotonye K.  
Payroll Manager  
Accounting  
Used the software for: 2+ years

### "The Sage X3"

May 18, 2025

5.0

My overall experience with Sage X3 is it makes accounting easy

Pros

It’s an accounting software used world wide and it’s very easy to use

Cons

What I dislike about Sage X3 is the different formulas that are difficult to memorize

Review Source

Vincent C.  
Project Manager  
Printing  
Used the software for: Less than 6 months

### "More Complex Software for demanding businesses "

February 2, 2026

5.0

Pros

Streamlines complex operations with real-time data, boosts efficiency across finance/supply chain, and scales easily for growing businesses.

Cons

Certain tiers be expensive, complex to set up, and may require training or consultants to use effectively.

Review Source

gB

gabriel B.  
manager  
Consumer Services  
Used the software for: 1-2 years

### "One of the best !"

May 5, 2025

5.0

I cant say it enough. I love this program and its been a great add on to our company.

Pros

I have used many programs in the best but none are as easy to navigate like SageX3.

Cons

The onboarding was a little tuff to get use to but once you were over that hump the program is a breeze to work with.

Review Source

AP

Anthony P.  
Comptable  
Food & Beverages  
Used the software for: 1-2 years

### "Utilisation Sage C3 V12"

January 19, 2025

5.0

La solution sage X3, V12 était très simple, utilisé très complète, a permis de faire gagner beaucoup de temps sur les tâches à faible, valeur ajoutée, tout en ayant beaucoup de contrôle

Pros

Très complets en termes de fonctionnalités de gestion comptables journalière (de la création du tiers jusqu’au paiement) Fonctionnalités avancées en termes de fiscalités (TVA, DAS2, Liasses fiscales)

Cons

Très peu flexible en terme d’utilisation (système de restrictions, divers blocages en fonction des rôles)

Review Source

YM

Yassine M.  
Responsable SI  
Industrial Automation  
Used the software for: 2+ years

### "Sage X3 the reliable ERP"

October 4, 2024

5.0

I have over 14 years of experience with Sage X3, it has helped me to progress and master the different business processes of the different modules.

Pros

the integrity of the different modules is the flexibility of use as well as the availability of information in real time

Cons

the scheduling module is a bit complicated and does not meet our needs

Switched from

[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)

for better management and monitoring of production modules

Review Source

Response from Sage

October 21, 2024

Hi Yassine, thank you for your review of Sage X3. We're glad you find the modules flexible and real-time information useful. We appreciate your feedback on the scheduling module. Your long-term experience is invaluable to us. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link:https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

FO

Francis O.  
Debt recognising  
Financial Services  
Used the software for: 6-12 months

### "Accounting "

May 17, 2025

5.0

Saga makes my work easy, smooth and swift in carry out my complex accounting work

Pros

My most like features about sage is that it's an easy to use all purpose software

Cons

My least like features is that sage has plenty accounting formula

Review Source

AD

Alex D.  
Lead Analyst  
Real Estate  
Used the software for: 6-12 months

### "Great all-in-one ERP system that takes time to set up"

May 19, 2025

4.0

Overall it’s a solid system. It took us a bit to get the hang of it but now it’s saving us time and hassle daily

Pros

I like how Sage X3 helps keep everything connected from inventory to finance without needing a bunch of tools

Cons

The setup and learning process isn’t super quick and can be frustrating without some IT help along the way

Review Source

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