--- title: "Hapn Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hapn Software - reviews, pricing plans, popular comparisons to other GPS Tracking products and more." source_url: "https://www.capterra.com/p/213987/Hapn/" page_type: "product" language: "en" --- # Hapn Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hapn ## What is Hapn? Hapn is the advanced GPS tracking solution you need to track your fleet, assets, and equipment. Gain real-time visibility into your asset's location and usage across multiple locations. Utilize Hapn's custom reporting to get powerful insights to greater understand your business. Whether you are tracking non-powered or powered assets, Hapn has rugged trackers to fit your deployment. ## What is Hapn used for? [GPS Tracking](https://www.capterra.com/gps-tracking-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 85% Neutral 7% Negative 7% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hapn?[Manage this product listing](https://www.g2.com/products/hapn/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hapn 4.3 (27) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (27) Ease Of Use 4.4 (1,033) Value For Money 4.2 (27) Value For Money 4.2 (968) Customer Service 4.2 (23) Customer Service 4.4 (978) ## Hapn alternatives [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (214)](https://www.capterra.com/p/152816/ClearPathGPS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (1,033)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [View all alternatives](https://www.capterra.com/p/213987/Hapn/alternatives/) ## FAQs about Hapn Overview ### Which roles and teams benefit most from Hapn? Hapn is most used by business owners, CEOs, and directors who need real-time visibility into people, assets, and field activity. Operations managers, distribution teams, and administrators use it to coordinate logistics, track locations, and improve accountability, while investigators, support leaders, and IT staff rely on it for monitoring, verification, and response workflows. Answer based on 27 reviews Overview ### What company size and industries is Hapn built for? Hapn serves fleet-based businesses operating in the physical world, primarily small businesses at 89%, with Automotive at 19% and Construction at 15% leading reviewer industries. It also supports midsize companies at 7% and enterprises at 4%, with some use in Legal Services at 7%. Answer based on 27 reviews Features and Usability ### What are the key features of Hapn? Hapn offers GPS, geolocation, and location tracking for real-time monitoring of vehicles, assets, and equipment. It includes asset tracking, asset assignment, and asset lifecycle management, plus driver management, route management, and territory management. Reporting tools cover customizable reports, historical reporting, and real-time reporting, with alerts, notifications, and third-party integrations. Getting Started and Support ### What training and onboarding options does Hapn offer? Hapn provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and setup guidance. Getting Started and Support ### What customer support options does Hapn offer? Hapn offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe support experiences unevenly: some note helpful customer service and responsiveness, while others report difficulty getting help and say live assistance can be unhelpful or hard to reach. Answer based on 2 reviews ## Features AI summary Based on 2,944 GPS Tracking reviews Capterra data shows that buyers of GPS Tracking rank the following features as their top priorities: - **Vehicle Tracking** (**62%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**53%**) - **Mobile Access** (**51%**) Hapn supports all three features that reviewers rate most highly: **Vehicle Tracking**, **Real-Time Monitoring**, and **Mobile Access**. Together, these capabilities help businesses keep tabs on vehicles as they move, view location updates as they happen, and check fleet activity from anywhere, giving teams better visibility, faster response times, and more informed day-to-day decisions. Real-Time Monitoring 4.1 (15) 100.00% of 15 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Mobile Access 4.3 (9) 133.33% of 9 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real-Time Notifications 4.9 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Real-Time Reporting 3.7 (11) 109.09% of 11 reviewers that rated this feature as important or highly important Active reporting of data and metrics Geolocation 4.4 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Determines the location of a device using GPS or an IP address Vehicle Tracking 4.7 (10) 120.00% of 10 reviewers that rated this feature as important or highly important Real-time vehicle tracking for monitoring location, route, speed, etc. Hapn 38 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Assignment: Assign assets to users, job sites, and vehicles to ensure accountability - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Driver Management: Track all personnel who operate company vehicles - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Tracking: Track the location of specific equipment at all times - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Geolocation: Determines the location of a device using GPS or an IP address - GIS Integration: Integration with geographic information systems - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - QR Codes: Matrix barcode that stores information - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Status Tracking: Track the status over time for a request, process, asset, or transaction - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. --- Get Advice We can help you find the software with the features you need. Features 4.2 (27) 4.2 Based on 27 reviews ## Pricing Value for money 4.2 (27) ### Starting price Free trial available Value for money 4.2 (27) 4.2 Based on 27 reviews ## Integrations [ MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[ EZRentOut](https://www.capterra.com/p/134914/EZRentOut/)[ Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/)[ Quipli](https://www.capterra.com/p/232916/Quipli-Rental-Software/)[ Texada](https://www.capterra.com/p/152403/Texada-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (23) 4.2 Based on 23 reviews ## User reviews Overall rating 4.3 Based on 27 reviews Filter by rating 5(13) 4(10) 3(2) 2(2) 1(0) Mentioned topic Sorted by most recent DS Dena S. Owner Construction ### "You need trackers for these trackers" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 4, 2026 Expensive and disappointing. Two of our trackers stopped tracking for over a year and we were not notified and the company continued to charge us. We think the problem is that the app stopped notifying us or anyone else. Their position is that they don't track the trackers and their initial solution was to refund us a fraction of what was collected. It took multiple emails to get them to understand that auto-charging our credit card without providing any service is theft. Eventually they did refund the full amount and offered additional complimentary services. Before we continue with Hapn, there will need to be procedures in place to prevent this in the future. Pros When we started with this company it was called spytec and the trackers worked pretty good as to the app. Cons The fact that when the trackers stop tracking the app did not notify. When the batteries on the trackers died the app did not notify Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2026 Thank you for your feedback. We’re sorry to hear about your experience and truly understand how concerning this must have been. Please know that your satisfaction is extremely important to us. We are reviewing this situation internally and will look into the details of your account to better understand what happened. Our goal is to ensure you have a reliable, positive experience and that we fully meet your expectations moving forward. We appreciate you bringing this to our attention and would welcome the opportunity to connect directly to make things right. — The Hapn Team AI Adem I. Manager Automotive ### "Charged when subscription on Pause" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 27, 2025 Super difficult to unsubscribe, they don't make it easy. I really did not like to have been charged, apparently due to system error that I was not told about until I brought it up and contested. seems shady. Make sure you check your subscription and credit card statements, but how many of us do that, really? Pros Easy to set up and use. battery also lasts fairly a long time. tracking is accurate and timely. Subscription is affordable but can be high depending on what you are using it for. Cons Big red flag was I was charged while I have the subscription on pause and I was not aware. Do check your credit card statements. I did get a refund after talking to a live agent that was lovely. They claimed that there was a system error that customers got charged when they were not supposed to but no email communication or heads up. Hard to say that I would have been refunded if I did not initiate and reach out myself. I did get a refund ($3 less than what I paid, don't know why :( ). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Ashley W. Adminstrative Management Security and Investigations ### "Hapn connnects you and your business with what is Happening." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 30, 2023 Overall, we are happy with Hapn, but require the full access of email notifications to function at the efficacy level Hapn initially provided us with. Pros The overall functionality of the resource and the operations in conjunction with functionality is fantastic. Ease of use is key for agents on the ground, and provides strategic insights for administration. Cons The feature of accessibility with integration to email notifications is not functioning correctly, which is hobbling our administrative and strategic end of things. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Amanda W. owner Hospitality ### "great tracking devise" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2023 great Pros great and easy to set up and use. Great customer service Cons sometimes the tracker goes off line if knocked by the driver so we can't track until vehicle comes in Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT Rob T. Owner Translation and Localization ### "Great tracking great customer service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2023 Pros It’s the customer service that sold me . Very responsive and easy to work with . Cons Wish you are able to put your own pictures for the tracker icon Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RV Robert V. Co-Owner Package/Freight Delivery ### "Good but did have great features before " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 August 25, 2023 Pros Easy viewing and easy to operate. Not hard to train people on. Cons Doesn’t show current speed’s anymore and seems to lag a little with initial information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PL Pietro L. Admin Automotive ### "Excellent Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 25, 2023 Overall pretty good. Would like a case that connects instead of the stickies. Charging does take a while to go from 5% to 100%. Pros How you can track your assets and the mobile access Cons Sometimes wasn't realtime pinpointing the location. The charging the battery when you need to do it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KG Keith G B. Owner Automotive ### "Owner" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 25, 2023 Excellent Pros Able to use real time for vehicles that are on the move Cons More expensive than our previous provider Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RW Robert W. Owner Broadcast Media ### "Great product, works in rough conditions. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 August 24, 2023 We have been really happy with the GPS trackers, and they work really well even in rough conditions and bad weather. Pros We use it to find anglers out on the water during active televised competition, so real time tracking is very important. Cons The only negative is that if you are in an area with no cell service on your mobile device , you don’t know if people are moving, or have moved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RO Randy O. Distribution Coordinator Farming ### "Hapn is a good value" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 August 22, 2023 I thought it would be more helpful but it's been a bit frustrating. Pros The "time machine" is a good feature, it allows me to see where an asset has been on a daily basis. Cons The connectivity is rough, it often loses connection and then sits (usually at an airport) in the same place for days. Sometimes the signal is lost within our building, I usually have to leave it outside before I'm able to use it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/213987/Hapn/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Samsara vs Hapn](https://www.capterra.com/compare/167543-213987/Samsara-for-Fleets-0-00-6-23-vs-Hapn) [Motive vs Hapn](https://www.capterra.com/compare/138669-213987/Motive-vs-Hapn)