# Page 2 | Ruddr Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Ruddr the right Time Tracking solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/213988/Ruddr/reviews --- Ruddr 4.8 (48) [View alternatives](https://www.capterra.com/p/213988/Ruddr/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Ruddr ## Showing most helpful reviews Showing 26-48 of 48 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JR Jessie R. CEO and Founder Writing and Editing Used the software for: I used a free trial ### "Great Software" February 13, 2025 5.0 It has been an easy transition, and I love the live support you can get. Pros I love this platform, they have a self-service onboarding training, where you can learn at your own pace, which is very important in today's world. A lot of business professionals have their hands already full, and this option makes it easier to fit learning into your schedule. Cons So far. I have not found anything that is wrong with Ruddr, it works well for my company and the price is fair. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) I needed something more straightforward to use. Review Source Response from Ruddr March 12, 2026 It’s great to hear that Ruddr has provided a smooth transition for your team, Jessie. We’re glad the self-paced onboarding and live support have made it easier to get started and fit learning into a busy schedule. Thank you for sharing your experience. KM Kimberley M. Business Analyst Information Technology and Services Used the software for: Less than 6 months ### "Intuitive product with a great interface and UX" April 7, 2025 4.0 Pros The user experience was implemented well. The app is so easy to use and doesn't feel like extra admin. Cons I mainly use it for time tracking and it's been self explanatory and clear what's required of me so far. No cons/ complaints to share. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) Pricing was the main factor and the company also needed a more scalable solution as its internal team grew. Review Source Response from Ruddr March 12, 2026 It’s great to hear that Ruddr has been easy to use and fits naturally into your workflow, Kimberley. We’re glad the experience has felt intuitive and straightforward for time tracking. Thank you for taking the time to share your feedback. AT Aneesh T. Data Engineer Marketing and Advertising Used the software for: 1-2 years ### "Clean and smooth " April 13, 2025 5.0 Ruddr has been used by me mostly for time tracking and has turned out to be very convenient. Pros The easy to use UI which gave a clean and smooth UX Cons It was difficult getting started on where to go for getting things done. Review Source Response from Ruddr March 12, 2026 Thanks for your review, Aneesh. It’s great to hear that Ruddr’s interface has felt clean and convenient for your time tracking, and we appreciate you sharing your feedback on getting started. CM Chandana M. SDET Computer & Network Security Used the software for: Less than 6 months ### "Ruddr experience review" March 28, 2026 5.0 Very user-friendly interface—easy to learn even for beginners Time tracking, billing, project management (easy & affordable) Good for these purpose Pros Easy to use Strong time tracking & project management Value for money Good customer support & collaboration •Users mention responsive support and smooth team collaboration Cons Limited integrations Limited reporting Mobile app limitation Occasional performance issues report slow performance or syncing delays Review Source AS Aihik S. Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Simple, Effective, and User-Friendly" January 6, 2025 4.0 Pros 1\. Simple yet effective UI 2. Timely reminder of unsubmitted timesheets 3. Fast & Responsive 4. Easy to use Cons Nothing really! Because I only use Ruddr to fill my timesheet so it was never an issue. Review Source Response from Ruddr March 12, 2026 It’s great to hear that Ruddr has been simple and effective for managing your timesheets, Aihik. We’re glad the interface and reminders have made the process easier for you. Thank you for taking the time to share your experience. SKD Sasi Kiran D. Senior Software Engineer Information Technology and Services Used the software for: 2+ years ### "Ruddr Review" August 2, 2024 5.0 Pros User Friendly based on my experience with time entries. Cons Nothing to say based on my experience with time entries. Review Source Response from Ruddr March 12, 2026 It’s great to hear that Ruddr has been easy to use for your time entries, Sasi. We appreciate you sharing your experience after using the platform for such a long time. Thank you for taking the time to leave your review. MD Michael D. Principal Consultant Environmental Services Used the software for: Less than 6 months ### "Best project management program for Environmental Consulting" December 21, 2022 5.0 We had been using Quickbooks projects and Quickbooks time but the features were lacking. We tried Bigtime which was heavy on the sales pitch and had 0 customer service help. When we connected with Ruddr we were given a free demo, direct access to the customer support team, and no up front cost. This allowed us to make a decision based on the quality of their product and not the demands of a contract and a forced sales approach. We have been on for only a few months and every time I have a question we get an answer in a few hours. Pros This is a fantastic and easy-to-use software with an amazing price point. The modern feel and ease of quick integration with Quickbooks make this a true winner for small consulting firms. Cons It really has no faults for our needs. My only faults would be a wish list of features like an online app, and more branding opportunities. Alternatives considered [BQE CORE Suite](https://www.capterra.com/p/141096/BQE-Software/)[Monograph](https://www.capterra.com/p/178124/Monograph/) Reason for choosing Ruddr The lack of a true trial in some of the other products and the fact that they required a large upfront cost that was nonrefundable was a turnoff on other products. Ruddr gives you a real trial and you pay only for what your needs are at the time you need them. As a small company, we fluctuate in size as we work with multiple contractors. We only pay for the seat when we have those people employed and we turn it off when they are nonactive and are not billed for the seat. Switched from [BigTime](https://www.capterra.com/p/131076/BigTime/) Bigtime has the worst customer service experience I have ever seen in mid-market software. Review Source Response from Ruddr March 12, 2026 Thanks for your review, Michael. It’s great to hear that Ruddr has been easy to use and a good fit for your consulting work. We also appreciate you sharing your thoughts and feedback. MW Mike W. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Awesome UX and Slack Integration" December 2, 2020 5.0 For my team, Ruddr was a big step up from the simple time trackers we have tried in the past. It is more of a professional services automation platform but it doesn't have the big price tag. I love that we only have to pay for our billable personnel. This allows our administrative folks to access the platform and all the data but they just can't record billable time to client projects. Pros Our agency has tried several different time/expense trackers over the years. Most had a clumsy user experience. Also, the basic time trackers don't provide all of the information I need to run the business. What I like about Ruddr is 1) the user experience is super clean and simple; 2) the Slack integration is better than any other PSA product I tested; 3) I don't have to pay for non-billable users; and 4) the reports and metrics are much better than what I was getting with basic time/expense trackers. Cons It could use some more integrations with modern SaaS products. I currently use the Slack and QuickBooks integrations and those work great. But, I'd like to integrate with a few more products that my team uses every day. Alternatives considered [Avaza](https://www.capterra.com/p/136096/Avaza/)[Kantata](https://www.capterra.com/p/110832/kantata/)[Harvest](https://www.capterra.com/p/75598/Harvest/)[BigTime](https://www.capterra.com/p/131076/BigTime/)[Accelo](https://www.capterra.com/p/225762/Accelo/) Reason for choosing Ruddr The user experience, Slack integration, and pricing model were much more attractive with Ruddr. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) Harvest's Slack integration is fairly basic. Also, it is missing some key metrics and reports that I need to run our agency (like billable utilization rate). Harvest feels like it is meant for small firms but we are trying to grow! Review Source Response from Ruddr December 8, 2020 Thanks so much for this feedback. We have a list of integrations that we will be building out over the next several months. We appreciate your business! MP Mark P. Managing Director Information Services Used the software for: Less than 6 months ### "Selected Ruddr after evaluating 4 other competitors" July 6, 2021 5.0 Customer service was ridiculously good. While onboarding, worked with me over the July 4th weekend. They paid attention and demonstrated that they are a new and hungry player in the Pro Serv ERP game. From my evaluation / assessment time I know that none of the competitors were going to pay attention to us like they did Pros The price to feature ratio is ridiculous for this product when compared to its competitors. The critical features for me were project expense and time tracking, burn rate management, monthly budgets, project budgets, roles budgets and task budgets. Cons Resource planning and new budget features are not there yet, but coming late July. Timing works for us. Wish they had project management ala SmartSheets or MS Project or integrations with those. Also wish the open API was published. These are coming later in the year. Alternatives considered [Kantata](https://www.capterra.com/p/110832/kantata/)[Birdview](https://www.capterra.com/p/232375/Birdview/)[BigTime](https://www.capterra.com/p/131076/BigTime/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Ruddr Price to value ratio and customer service Review Source Response from Ruddr July 7, 2021 Thanks for this detailed review! We will have resource planning and budget analysis released this month. Our public API will be coming a bit later. DP Daniel P. VP - Engagements Information Technology and Services Used the software for: Less than 6 months ### "Great product and service" April 22, 2021 5.0 It's been great. It's an easy tool with NO workarounds that we needed to utilize. With functionality that we needed that was not present in the base application, \[SENSITIVE CONTENT HIDDEN\] was great in understanding our need and getting what we needed. Pros It had over 95% of the functionality we were looking for without having to customize or use workarounds for employee time entry and for invoicing Cons There were a few items around the timesheet and invoicing functions that were critical to us. They were not there, but Ruddr has been very responsive to our needs Reason for choosing Ruddr Can't remember all the products we reviewed or investigated. Ruddr was the top product choice for us based on functionality Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) Homebase was geared more toward food or general labor services that require clock in and clock out. We had so many work arounds which was fine for a small need, but as our business grew, Homebase just couldn't meet our needs. It was cheaper vs Ruddr but we had to make the change Review Source Response from Ruddr April 23, 2021 Thanks Dan, we appreciate your business and these comments. We will continue to be responsive to your team's needs as we rapidly evolve the product over the months and years ahead. VR Verified Reviewer Executive Computer Software Used the software for: 6-12 months ### "Ease of Use blows away competition" April 22, 2021 5.0 Simple, easy to use, does what we need. Most importantly I think end users will find it more pleasing to work with since they have to touch it at least weekly. Pros For products like this, ease of use is critical. This category of software is often a pain for users because it is critical (they have to use it) but the experience is often so bad they end up hating it. Seems like they had the opportunity with new tech to design the experience from the ground up "the way it should be". Reporting is also a huge plus. Cons Integration wasn't hard but we are sub 500 FTEs Review Source Response from Ruddr April 23, 2021 Thank you for your feedback! We will continue to keep a simple User Experience as a guiding principle as we add features to Ruddr over the months and years ahead. VR Verified Reviewer Owner Professional Training & Coaching Used the software for: Less than 6 months ### "Fabulous software for very low price" March 26, 2021 5.0 This is the sole software I use to track my time/projects and invoice clients. Pros I really like that I can track hourly or fixed fee products. I like how easy it is to use. I can create clients, projects and budgets with just a few button clicks. There's even a timer if I want to just start and stop the clock to track my time. Cons Nothing so far! I wish they also had an accounting software, I'd use that too! Review Source Response from Ruddr March 31, 2021 Thanks for your review! While Ruddr isn't an accounting package, it does have a great integration with QuickBooks Online. You can create invoices in Ruddr that automatically publish to QuickBooks. Also, any updates to the invoice (or payment) in QuickBooks will immediately be reflected in Ruddr. RG Ryan G. Head of Creative Design Used the software for: Less than 6 months ### "Great reporting, time tracking can be easier" April 22, 2021 5.0 Pros Our account team needed better reporting on usage and efficiency of our creative teams, and Ruddr seems to tackle reporting and dashboards with more effectiveness than the competitors that we considered. Cons It really needs to be easier for our employees to track their time. After using Harvest for years, our team misses the toolbar feature they have for quick time tracking. We are waiting with baited breath for something similar from Ruddr. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) We preferred the reporting features that Ruddr offers to better manage the efficiency of the agency and each individual. Review Source Response from Ruddr April 23, 2021 Thanks for this feedback Ryan! We have the MacOS native app on our road map and we'll also be developing iOS and Android apps as well. We will get these important features built just as soon as possible! JH Ji H. UXUI Designer Marketing and Advertising Used the software for: Less than 6 months ### "Recording work time is fast and easy on Ruddr!" April 22, 2021 5.0 So far has been amazing! The \[SENSITIVE CONTENT HIDDEN\] of Ruddr even had a Zoom meeting with us to walk through all the features. The software itself has a very modern design, and very user-friendly, I guess their team must have done many user testing at the early phase of the development. Pros I like the way Ruddr allows me to record my work time by just input a couple of numbers. For example, if I worked for 4 hours and 30 mins, I just need to input 4.5. Ruddr is easy to use and fast, also very intuitive that it only took me 30 mins to grab the basic features that I need for my job. Cons Just some small things, I wish some of the text colors can be darker, so it will be easy to scan fast. Review Source Response from Ruddr April 26, 2021 Thanks for your review Ji! We appreciate your feedback and continued support. In terms of some of the text color, we are regularly testing out small tweaks to colors and font sizes. We will improve the readability as we experiment with these options. MW Michelle W. Owner Accounting Used the software for: I used a free trial ### "Makes My Invoicing Breakdown Easy" April 22, 2021 5.0 Very good experience. \[SENSITIVE CONTENT HIDDEN\] in tech support is very informative and helpful. Pros I like how I can break down the client, then project, and then task and track my time. I also like the integration with Quickbooks Online for easy invoicing and payment receipt. Cons I haven't had any issues with the software. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Ruddr I like the ease of use with Ruddr much more. Review Source Response from Ruddr April 23, 2021 Thanks Michelle! We appreciate your feedback. We take a lot of pride in giving our customers an unmatched level of customer support. We look forward to continuing to work with you! MARY T. cmt Defense & Space Used the software for: I used a free trial ### "Good " August 19, 2021 5.0 Pros I'm in love with this software..cuts my time Cons Nothing it's great software for the price Review Source Response from Ruddr June 10, 2022 Thank you for your review! CP Christy P. Client Services Manager Information Technology and Services Used the software for: Less than 6 months ### "Excellent Product and Customer Service" April 23, 2021 5.0 Our overall experience with Ruddr has been fantastic. \[SENSITIVE CONTENT HIDDEN\] is extremely helpful and very quick to respond back to any questions that we may have. Pros The software is extremely easy to use. The invoices are perfect for what we need for our clients. Cons There were a few changes that we questioned if they could be made. The Ruddr team jumped right one it and has made the software work for our company. They are quick with changes and listen to their clients on what would be nice to haves. Review Source Response from Ruddr April 26, 2021 Thanks for your review Christy! The NXT Level Technologies team has provided helpful feedback that has led to several new features in Ruddr. We look forward to continuing to improve the product with you! JB Justin B. Co-Founder Information Technology and Services Used the software for: Less than 6 months ### "Must have for our business" April 22, 2021 5.0 Having the insight into our projects and business has been invaluable and the team at Ruddr is the definition of responsive! Pros This tool provides the insights into our business that ensures we are making the right business choices. Profitability, utilization, invoices, expenses, it does it all. Cons If you are new to the services business this tool might seem like overkill with the configuration options. Start simple and grow into the tool, you'll think yourself later. Review Source Response from Ruddr April 23, 2021 Thanks Justin, this is great feedback and we truly appreciate your business! We are excited to make Ruddr even better for your team over the months and years ahead. JF Jeremiah F. Software Engineer Computer Software Used the software for: Less than 6 months ### "Amazing service review " July 6, 2021 5.0 Pros Mainly time tracking since that is all I use on a day to say basis Cons For what I use and need no cons but could see a little more user friendly ux done Review Source Response from Ruddr July 7, 2021 Thank you for your review of Ruddr! We will continue to focus on UX and make improvements moving forward. We appreciate your support! MB Mariah B. Professional Services Resource Manager Information Technology and Services Used the software for: Less than 6 months ### "Ruddr is a Great and Easy Solution for Time Management and for Capturing Utilization " April 22, 2021 5.0 Overall a great experience and I hope to continue using Ruddr in the future. Pros I appreciate the ease of reviewing utilization and timesheets in one spot. It makes it easy for engineers who just need to get in and submit time and get out. I also appreciate the connection to Quickbooks so timesheets don't need to be sent back and forth via email. Its a one stop shop for us, which we greatly appreciate! Cons Only item I wish it had is an integration with google drive so we can upload files/documents to specific projects. Review Source Response from Ruddr April 23, 2021 Thanks Mariah! We will be adding Google Drive integration (along with other cloud storage providers). We will let you know just as soon as that integration is live and ready! LM Lydia M. Head of Content Marketing and Advertising Used the software for: Less than 6 months ### "Good experience, wish more people could approve hours" April 22, 2021 4.0 Pros Easy to use, functions quite well. Easy to track hours Cons More people should be able to approve hours Review Source Response from Ruddr April 23, 2021 Thanks for your review and feedback Lydia. We have additional time/expense approvers and approval workflow on our roadmap. We will get those built into Ruddr just as soon as we can! CC Constance C. Senior software engineer Information Technology and Services Used the software for: Less than 6 months ### "So for so good " July 8, 2021 5.0 Pros Easy to track time spent on different projects and tasks Cons Unfamiliar with how to add new tasks to a project Review Source Response from Ruddr July 9, 2021 Thank you for your review! In order to add tasks to a project, your security role must have the "Edit Project" permission for the projects that you are able to access. Just ping your Workspace Admin to see if this security role adjustment can be made for you. KM Katrina M. Associate Account Manager Marketing and Advertising Used the software for: Less than 6 months ### "It's been good." April 26, 2021 5.0 Pros I like that you can copy the fields from the previous week. This features cuts down on the time it takes to record my time. Cons I'm not sure. I do feel like it has a lot of features in it that I do not use. Review Source Response from Ruddr April 27, 2021 Hi Katrina and thanks for your review! Any time you need customer support always feel free to use the in-app chat feature by clicking the "Need Help?" link at the bottom-left of the screen. Or, just email help@ruddr.io and someone from our support team will be in touch with you ASAP. Similar Products Featured