# Sequoia Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sequoia the right Benefits Administration solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/214003/Sequoia/reviews --- Sequoia 4.5 (8) [View alternatives](https://www.capterra.com/p/214003/Sequoia/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Sequoia Ease of use 3.8 Customer Service 4.0 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeremy C. People Operations Generalist Education Management Used the software for: 1-2 years ### "A great PEO" April 20, 2023 5.0 Overall positive. They do a wonderful job of helping us take care of our most important asset: our people. Pros Excellent customer service with quick response times. They have knowledgeable staff who can assist with tricky situations. They make payroll, benefits, and compliance much easier than handling it all by yourself. Cons The prism HR software can be a bit clunky, although I know that have constantly rolled out updates to improve their software platform. Review Source Response from Sequoia May 6, 2024 Thank you for sharing your experience with Sequoia One, Jeremy! We're ecstatic to hear you're happy with our client services' response times and expertise. Since the time of your review, we've made numerous changes to help our clients streamline their operations and scale more efficiently. We'd love to walk you through these changes if you haven't experienced them already! Please reach out at contactus@sequoia.com so we can discuss. VR Verified Reviewer Associate Director Marketing and Advertising Used the software for: I used a free trial ### "A good analytical tool what you need for daily reporting " April 25, 2024 5.0 Pros 1\. UI design if flawless 2. ML and BI works very well 3. It does import data from other tool easily Cons 1\. A bit expensive 2. Not mobile friendly 3. Downloads are not regulated Review Source Response from Sequoia May 7, 2024 Thank you for taking the time to provide feedback! We share these notes with our team and immediately get to work on improving experiences. It looks like you used our platform during a free trial and all capabilities may not have been available to you at that time. Our Sequoia consultants would love to learn more about your needs and walk you through additional functionality. Please reach out at contactus@sequoia.com so we can discuss. SM Stefania M. Operations Analyst Public Safety Used the software for: 6-12 months ### "All in one software " January 12, 2023 3.0 The few software bugs involving paystubs were frustrating to deal with but once customer service was contacted it was resolved swiftly. Pros Sequoia is compact with all aspects of HR management, benefits administration, and payroll all in one! It was convenient to be able to locate all company necessities in one portal. Cons Sequoia’s software had a few IT bugs that did not allow users to see their paystubs. Review Source Response from Sequoia May 6, 2024 Thank you for leaving a review and sharing your experience with Sequoia, Stefania! It's great to hear that our client services team immediately helped you when you ran across some technical issues. We're continuing to make platform improvements that give you the best experience possible — if you have any additional feedback on how the platform could help you even more with your HR workflows, don't hesitate to drop us a line at contactus@sequoia.com. JC Joshua C. Director, Finance & Operations Information Technology and Services Used the software for: 6-12 months ### "Great PEO - Sequoia One" May 22, 2023 5.0 Pros Easy to use, great partnership to help us scale our business Cons Some tools could be improved, but the Sequoia team has them on their roadmap so it's a temporary inconvenience Review Source Response from Sequoia May 3, 2024 Thank you for taking the time to provide feedback, Joshua. We're happy to hear that Sequoia One is helping you scale your business, and you would 10/10 recommend us to others. Since the time of your review, we've had numerous improvements to our platform and offerings. We hope you've had a wonderful experience with those. Feel free to reach out at contactus@sequoia.com should you have any feedback! VR Verified Reviewer Office manager Financial Services Used the software for: 6-12 months ### "HR solution for future " November 2, 2022 5.0 Pros All the benefits, payroll info are in one place. Very easy to input time, manage benefits. And the best part is I can retrieve all my health insurance IDs. Cons The user experience is not as seamless. Review Source Response from Sequoia May 6, 2024 Thank you for sharing your experience and leaving a review. We love to see that you would 100% recommend using Sequoia to others. Since the time of your review, we've made additional improvements that enhance the user experience. We'd love to walk you through these changes if you'd like to see how client feedback like yours has helped us improve! Please reach out at contactus@sequoia.com so we can discuss. VR Verified Reviewer Customer Success Analyst Insurance Used the software for: 6-12 months ### "Ok product" June 5, 2023 3.0 Pros Simple to navigate for timeclock, payroll services, and benefits enrollment Cons Hard to login to, slow to update, didn't have easy connections to benefit vendors Review Source Response from Sequoia May 6, 2024 Thank you for providing feedback! Reviews like yours help us to improve experiences with Sequoia, across the board. Since the time of your review, we've made numerous changes to improve the speed and reliability of the platform, as well as help clients streamline their workflows. We'd love to walk you through these changes and have you experience our new improvements. Please reach out at contactus@sequoia.com so we can discuss. CL Chelsea L. HR Specialist Human Resources Used the software for: 1-2 years ### "Sequoia Team is Great and Platform is Great" August 11, 2022 5.0 Pros The Sequoia platform is very intuitive, updated, and organized. It is easy to find what I need in relation to benefits. If I have a question regarding my benefits, the Sequoia Advocate team (their help team) is very responsive and helpful. Cons N/A - best benefits system I've used thus far. Review Source Response from Sequoia May 3, 2024 Thank you for sharing your experience with Sequoia, Chelsea! We are so happy to hear that we're the best benefits system you've used. Our product and services teams consistently work hard to ensure we come through for our clients, and it's wonderful to know we hit the mark. RR Rebecca R. Campaign Coordinator Marketing and Advertising Used the software for: Less than 6 months ### "Good platform but could be better" November 25, 2021 5.0 Pros I liked that the features were all on the left side Cons It was very difficult to navigate and payrolls weren't clear enough Review Source Response from Sequoia May 6, 2024 Thank you for taking the time to provide feedback, Rebecca! We take our clients' reviews to heart and immediately get to work on improving experiences with our platform and service team. Since your review, we've made numerous platform updates, including a refreshed admin dashboard that makes certain features and workflows even more accessible. We'd love to walk you through these changes if you'd like to see how client feedback like yours has helped us improve! Please reach out at contactus@sequoia.com so we can discuss. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.