# Pinnacle Cart Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pinnacle Cart Software - reviews, pricing plans, popular comparisons to other eCommerce products and more.

Source: https://www.capterra.com/p/21401/Pinnacle-Cart

---

# 

 Pinnacle Cart Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Pinnacle Cart

## What is Pinnacle Cart?

Obsessively engineered for growth, PinnacleCart has been rated "Top Store Builder" by PC Magazine for 2021. Built from a marketing perspective, Pinnacle works for your business by dramatically increasing the amount of exposure your products and services receive. In fact, merchants who switch see a 32% increase in sales.

## What is Pinnacle Cart used for?

[eCommerce](https://www.capterra.com/ecommerce-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$30

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Pinnacle Cart?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.pinnaclecart.com&name=Pinnacle Cart)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pinnacle Cart

4.3 (10)

VS.

[4.2 (2,035)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

$30

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (10)

Ease Of Use

4.0 (1,991)

Value For Money

3.8 (4)

Value For Money

3.9 (1,581)

Customer Service

4.1 (10)

Customer Service

3.8 (1,685)

## Pinnacle Cart alternatives

[4.3 (658)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (173)](https://www.capterra.com/p/186941/Sku-IQ/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Shopify](https://www.capterra.com/p/83891/Shopify/)

[4.5 (6,685)](https://www.capterra.com/p/83891/Shopify/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/83891/Shopify/)

[View all alternatives](https://www.capterra.com/p/21401/Pinnacle-Cart/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Loyalty Program

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Multi-Channel Marketing

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Returns Management

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and facilitate returns of products sold

SEO Management

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Optimize and manage the search engine optimization efforts for a website or digital content

Abandoned Cart Saver

Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout

Pinnacle Cart 26 features

Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout

Application programming interface that allows for integration with other systems/databases

Create and manage digital catalog of products/services with their details, specifications, and price

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

Pre-designed layouts that can be customized to match preferences and requirements

Protect sensitive data for digital privacy

Track products that are for sale at a reduced price or part of coupon promotions

Create and send email blasts/campaigns

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Group and package individual but related items as one package set

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and track customer orders for goods, investments, or any other purchases

Customize the specifications of a finished product to meet the particular needs of a customer

Design, communicate, and distribute incentives to perform a specific action

Oversee the process of issuing refunds

Track and facilitate returns of products sold

Track and monitor reviews of products or services

Optimize and manage the search engine optimization efforts for a website or digital content

Manage and track orders being shipped to customers

Checkout of online store

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Sample files or documents that could be customized as needed or used as is

Get Advice

We can help you find the software with the features you need.

Features

3.5 (4)

3.5

Based on 4 reviews

## Pricing

Value for money

3.8 (4)

Free Trial

Basic

$30.00

Per Feature,Per Month

Value for money

3.8 (4)

3.8

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (10)

4.1

Based on 10 reviews

## User reviews

Overall rating

4.3

Based on 10 reviews

Filter by rating

5(7)

4(1)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AM

Amir M.

President

Information Technology and Services

### "I do not recommend Pinnacle Cart software to anyone. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 7, 2025

Platform has a learning curve and it takes a long time to master. Unfortunately we realized this problem too late. We have been using it for several websites and spent $$$ to keep up with development and customization. Their support is hopeless and company as a whole very unreliable.

Pros

I am disappointed with their Pinnacle cart. Unfortunately I have invested so much money and time to customize the software for many years.

Cons

The support team is not helpful. any issue is responded by secretary and she needs to check and get back.

Switched from

[Joomla](https://www.capterra.com/p/161648/Joomla/)

Was looking for easier software to manage and resell

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CH

Craig H.

Founder and CEO

Marketing and Advertising

### "Pinnacle Cart allows online store management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 2, 2022

Pros

Pinnacle Cart is an all in one shopping cart solution that provides an extensive infrastructure for e-commerce.

Cons

Needs to provide a deeper access to the source code and enable hosting in own server.

Switched from

[SellerDeck](https://www.capterra.com/p/27708/SellerDeck/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Melanie S.

President/Owner

Apparel & Fashion

### "Long term client concerns. "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 7, 2016

Overall Pinnacle Cart has been good to me and my company. I've been with you guys for 6-7years and your staff was very helpful at first but I've noticed lately when we call for tech support there is always a price attached and they are not as helpful as they use to be. Also, you need to be hosting some webinars for your clients that showcase tips and tricks to using Pinnacle Cart, introduce new features and how to use them, etc.

Pros

Affordability originally

Cons

The affordability is starting to change. Needs to be connected with more online platforms.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 8, 2016

Thanks for the feedback Melanie. We appreciate you taking the time to create this review and providing us with this valuable feedback. I'll talk to our customer service leads and make sure we are managing your account correctly. Unfortunately we do have to charge for coding changes and extended support, but cart and features support is always free. We really liked the webinar suggestion, expect to see these start shortly.

EC

Erik C.

Retail

### "One of the best E-Commerce Solutions"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

November 7, 2016

We at Blazing Glass were looking for an E-Commerce solution that could offer ease of use for our employees and be SEO-friendly. Pinnacle Cart offers that and more, being able to install and customize the templates to your liking plus if you know coding you can always dig even further into the customization of your site. Are ready to take your business to the next level? Consider giving Pinnacle Cart a try, you'll be surprised.

Pros

The ease of use and it is easy to understand what each tab does.

Cons

the only negative thing I can think of at the moment is the fact that sometimes when we add products and save changes it will leave a blank screen and we would have to refresh the page (it saves the update, we just need to hit refresh to get the page back) maybe it's a bug or something we did on our end.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 8, 2016

Thanks for the positive review Erik. We appreciate the feedback and look forward to helping you grow.

SA

steven a.

President

### "A complete software package ready to use out of the box, can be tailored to suit"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 13, 2016

Pinnacle Cart is my 3rd shopping cart software package for my business. It is by far the best I have used to date. It will work right out of the box and there are helpful instructions for everything, it does what needs to be done. My cart is customized to suit my specific needs. Being able to customize the cart is great but be forewarned, you can break the cart easily so do backups before any changes. From my customer's view, it is easy to navigate which means more sales for me. Especially like the mobile side of this package. Their tech support is top notch and attentive, they fix what you break quickly..... Always look forward to updates, fixes and new processes available with their regular updates.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 8, 2016

Thanks for the positive review Steven. We appreciate you taking the time to provide us your feedback.We are currently working on some improvements we hope will make the customization process a little more user friendly.

WL

William L.

President

### "Fast Friendly and Feature Packed"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 13, 2016

As a small business owner managing my time is important and having a platform that works, is easy to manage and is backed by effortless support gives me the freedom to focus on growing my business. Support and the Pro services team have been great to work with. The feature set of the cart while more than I can use is great and they keep improving it all the time. I can't see myself choosing another platform based on my experience I am a lifer with Pinnacle Cart

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GK

Greg K.

President

### " Unlimited Possibilities With Pinnacle Shopping Cart - Great Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

May 13, 2016

We switched over to the PinnacleCart platform about 6 years ago now. Many of the custom modifications we had done in the past are now standard on the current cart. If it's not available straight out of the box, they can modify it to suit your needs. We currently host with Pinnacle and use their full support. Being able to call for support is truly invaluable. They are very responsive and it's a huge improvement over our previous provider. Our most recent project went off without a hitch. I wish we were able to work with Jeff more often.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HN

Heidi N.

President

### "Pinnacle Cart has an excellent product and customer service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 29, 2016

Several years ago PC helped us make the seamless transition from another shopping cart to theirs. We have been very happy with PC's robust cart . They are continually listening to customers and looking for ways to always stay ahead of what is current in the industry. Our experience is that they are honest in telling us what they can and can't do. This has not been our experience with other shopping carts. We also LOVE that we can always reach their US based technical help line for any help or questions we may have.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DR

Deanna R.

Owner

### "Great shopping cart in use for the last 7 years. I now have 5 carts with Pinnacle."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 28, 2016

Pinnacle Cart is easy to learn and use. I did try another cart previously to see if it would work better, but you had to purchase all kinds of apps to get what you wanted. I didn't want all those extra fees each month. Pinnacle Cart is all in one. Great tech support and reliable cart. I would recommend this cart to anyone.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jim M.

Owner

### "Exceptional Support - Aaron"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 13, 2015

I want to let you know that Aaron provided excellent support today. Aaron was able to work it out on one of the carts, then explain it to me, and I was able to correct the problem on the other sites. Aaron was sympathetic to my problem and stuck with me until it was corrected.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/21401/Pinnacle-Cart/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)