# Vital Guest Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Vital Guest Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more.

Source: https://www.capterra.com/p/214119/Vital-Guest

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# 

 Vital Guest Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Vital Guest

## What is Vital Guest?

Vacation rental management solution that helps businesses manage multiple channels to accept bookings and process payments.

## What is Vital Guest used for?

[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Motel](https://www.capterra.com/motel-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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Do you work for Vital Guest?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.vitalguest.com/&name=Vital Guest)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Vital Guest

5.0 (7)

VS.

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (7)

Ease Of Use

4.6 (1,524)

Value For Money

5.0 (1)

Value For Money

4.6 (1,456)

Customer Service

5.0 (7)

Customer Service

4.7 (1,497)

## Vital Guest alternatives

[4.4 (461)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

[4.8 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting price

Contact vendor for pricing

[4.6 (211)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

API

Application programming interface that allows for integration with other systems/databases

Channel Management

Manage various distribution channels, build relations with channel partners, and track their performance

Contact Management

Manage, organize, and store contact information

Credit Card Processing

Accept and process credit card transactions

Customizable Reports

Alter the layout and content of reports

Vital Guest 20 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Application programming interface that allows for integration with other systems/databases

Manage various distribution channels, build relations with channel partners, and track their performance

Manage, organize, and store contact information

Accept and process credit card transactions

Alter the layout and content of reports

Track products that are for sale at a reduced price or part of coupon promotions

Track employee schedules, availability, and performance across projects and tasks

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage and support multiple locations

More than one location

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Monitor sales and make necessary adjustment in order to increase demand and revenue

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Integrations

[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)[

GuestCentric](https://www.capterra.com/p/106230/GuestCentric/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (7)

5.0

Based on 7 reviews

## User reviews

Overall rating

5.0

Based on 7 reviews

Filter by rating

5(7)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DM

Dini M.

Project coordinator

Hospitality

### "Superior in every way!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 25, 2017

Reduced cost and ability to make more sales through different channels and directly from our site.

Pros

Really intuitive, flexible and easy to use. We changed from market leader in Finland and never had to regret in any part. Superior in use, features and pricing. Really good and kind customer service. Inntender helped us also to reduce cost and made us more profitable. Now also in Finnish!!!

Cons

Inntender was quite hard to find. So far nothing to complain about this. Everything goes smoothly...!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LC

Luis C.

Director of Business Development

### "They are our partners"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 2, 2016

They are more then the only software provider for us - they are our partners. They have excellent customer service, support and easy training modules. The best is they always work to improve the PMS and customer experience. Thanks for all your support InnTender Team!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LF

Lisa F.

Resort Manager

### "Excellent software, very user friendly and great customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 2, 2016

InnTender made it very easy for myself and my management team to work simultaneously training and updating daily information for guests from satellite offices in 2 countries, the software is easy to navigate and the sales training was very thorough. The customer service is fantastic and they are always quick to respond with requests, questions and data. InnTender is user friendly backed with solid reporting and customized modifications. I highly recommend this software company for hoteliers, rental companies or resorts world wide.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AV

Amanda V.

Office Manager

### "Best PMS available!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 20, 2015

Our company has switched from a larger brand PMS to InnTender and the switch has by far been one of the best choices our company has made! Customer Service is very helpful and even have training tool to help.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HW

Hank W.

General Manager

### "Best I've found..."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 9, 2015

I began due diligence earlier this year after taking over a hotel with an antiquated Property Management System. As I searched, InnTender quickly rose to the top; and, I can say (happily) after installing the program that it came as promised. We have, now, been on the program for 3 months and we love it. It is the easiest program to train staff to use; yet, it is robust enough to provide all the information I need to run a turn-around property. The most impressive thing, for me, has been the EXCEPTIONAL support we've received after installing. I had real concerns that they would make the sale and we'd be left hanging with a lame help desk. Fortunately, my fears were unfounded. They have been GREAT!!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TB

Tony B.

Front Desk Manager

### "Outstanding"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 13, 2015

I have been exposed to nearly every possible property management program on the market, from those created for large, corporate franchises to those designed for small, independent properties, and I can say this is the best program with which I have worked. It has a simplicity that makes it very intuitive, while remaining comprehensive in terms of functionality. You'd be hard-pressed to find a more user-friendly product with this much depth. There are no 'cons' with this program, because in those moments when one has arisen it has been resolved quickly, and it is in this where you find InnTender's greatest strength: their service. The people providing support are the best with whom I have ever dealt, and you'll quickly discover that if something is not operating the way you'd like they will work diligently to find a resolution. I can honestly say I've never had such cooperation from a software provider. I highly recommend this software. From the fluid processes of front-desk operations (check-ins, check-outs, room tracking, etc), to the expansive database of property management reports, to the value added through its time-management tools, you'll simply find no superior product on the market today.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Roger R.

Owner/ Principal

### "InnTender Amazing Cloud Based PMS (Property Management System) " Hospitality""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 7, 2015

I am in the Data Center Business and work with all kinds of Companies with their Data Center requirements. Had a wonderful experience in working with a company called LodgeTools. Their product is Inntender.. got to see it to believe it. The Hospitality Industry has been waiting on a PMS cloud based system like this to come along for a long time. I was provided with a webX demo, "Simply Amazing". From the first stroke, the ease of use; the flow of using the system to make reservations, from the folio's, amenities sections, . on and on :The product is so easily customized to the individual property.. life just got a whole lot easier (manageable) for the GM, Front Desk, Housekeeping, Maintenance etc. And the REPORTS are incredible. Another Feature is the reservation widget.nice touch Nice way to save a bunch of bucks

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/214119/Vital-Guest/reviews/)

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