# Xactimate Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Xactimate Software - reviews, pricing plans, popular comparisons to other Construction Estimating products and more.

Source: https://www.capterra.com/p/214125/Xactimate

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# 

 Xactimate Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Xactimate

## What is Xactimate?

Xactimate is the property insurance industry's preferred estimating platform. With cloud-based flexibility across desktop, mobile, and online platforms, Xactimate Professional delivers precise estimates backed by pricing data users trust. Advanced features including XactScope for guided estimating, Sketch AR with LiDAR for direct-to-sketch measurements, and XactRebuild for automated mitigation-to-rebuild workflows streamline claims processing and reduce manual errors.

## What is Xactimate used for?

[Construction Estimating](https://www.capterra.com/construction-estimating-software/)[Subcontractor](https://www.capterra.com/subcontractor-software/)[Claims Processing](https://www.capterra.com/claims-processing-software/)

Top alternative

Featured

Overall rating

Based on 63 user reviews

Reviews sentiment

Positive

81%

Neutral

8%

Negative

11%

Starting price

$350

Flat Rate, Per Month

Free trial  
not available

Free version not included

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Do you work for Xactimate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.verisk.com/property-estimating-solutions/&name=Xactimate)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Xactimate

4.0 (63)

VS.

[4.5 (830)](https://www.capterra.com/p/166113/Contractor-Foreman/reviews/)

Starting Price

$350

Flat Rate, Per Month

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (63)

Ease Of Use

4.3 (830)

Value For Money

3.6 (52)

Value For Money

4.6 (770)

Customer Service

4.0 (50)

Customer Service

4.5 (788)

## Xactimate alternatives

Highest Rated

[4.6 (1,458)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (846)](https://www.capterra.com/p/116187/Acculynx/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (2,206)](https://www.capterra.com/p/218046/Autodesk-Construction-Cloud/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.6 (183)](https://www.capterra.com/p/173135/buildXACT/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/214125/Xactimate/alternatives/)

## FAQs about Xactimate

Overview

### Which roles and teams benefit most from Xactimate?

Xactimate is most used by owners, project managers, estimators, and claims teams in restoration, construction, and insurance organizations. These users rely on it to build repair estimates, scope losses, manage jobs, and standardize pricing. Operations and office staff also benefit by supporting documentation, approvals, and smoother claim-related workflows.

Answer based on 63 reviews

Overview

### What company size and industries is Xactimate built for?

Xactimate is used by insurance companies, claims adjusters, restoration contractors, property estimators, and contents replacement service providers, with reviewer data showing strongest fit for small businesses at 92% and Construction at 89%. It also appears in Insurance at 5% and Architecture & Planning at 2%, with limited midsize and enterprise use.

Answer based on 63 reviews

Features and Usability

### What are the key features of Xactimate?

Xactimate includes core estimating features like cost estimating, quotes/estimates, line items, and job costing, plus differentiators such as insurance estimate workflows, region-specific pricing updates, and the Sketch tool for floor plans and roofs. It also offers customizable reports, document storage, and online access with cloud syncing across devices.

Answer based on 30 reviews

Overview

### Is Xactimate good for insurance estimates?

Xactimate works well for insurance estimates because carriers, adjusters, and restoration contractors commonly recognize its format and pricing structure. It helps teams create itemized scopes, sketches, and reports that match insurance workflows, though some contractors dislike pricing limits, profit handling, and the influence insurers have over estimate acceptance.

Answer based on 17 reviews

Integrations

### Which third-party tools and platforms does Xactimate integrate with?

Xactimate integrates with XactRemodel.

Getting Started and Support

### How easy is it to onboard and train a team on Xactimate?

Xactimate takes time to learn for most teams, with webinars available to support onboarding. Reviewers say estimators and users with construction or insurance experience get comfortable faster, while administrators, new hires, and less technical users often need more hands-on training because setup, line items, and workflows can feel confusing at first.

Answer based on 24 reviews

Getting Started and Support

### What customer support options does Xactimate offer?

Xactimate provides Email/Help Desk support. Users describe the help as mixed: some say customer service is helpful, while others report confusion with the company’s systems and frustration over slow or difficult support interactions, especially when trying to resolve issues quickly.

Answer based on 9 reviews

Features and Usability

### Is Xactimate easy to learn and use?

Xactimate feels manageable for many estimators once the basics click, but the learning curve can be real. Contractors, adjusters, and small business teams often like the navigation, mobile access, and sketching tools, while new users may find setup, line items, training, and occasional crashes harder to deal with.

Answer based on 22 reviews

Features and Usability

### How good is the Xactimate online version?

Xactimate gives teams flexible cloud access for estimating from the office, job site, or mobile device. Contractors and administrators like remote access, syncing, and cross-device availability, but some users run into glitches, crashes, missing desktop features, browser issues, and weaker support for Mac and mobile-heavy workflows.

Answer based on 16 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Project Tracking

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Monitor the progress of projects from start to finish

Cost Estimating

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Forecast the cost and resources required to complete a project

Invoice Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Project Management

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Plan and coordinate all the resources, costs and time needed to execute assignments

Quotes/Estimates

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Audit Trail

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Xactimate 16 features

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Forecast the cost and resources required to complete a project

Alter the layout and content of reports

Transfer of data from one computer system to another

Estimating software designed for electrical businesses

Estimate expected cost based on various factors before a project begins

Primarily serving architecture, engineering, and construction industry professionals

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage and track all job information and associated tasks

Plan and coordinate all the resources, costs and time needed to execute assignments

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Generate quotes or estimates for customers

Create, manage and track all task activities and progression

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (63)

4.0

Based on 63 reviews

## Pricing

Value for money

3.6 (52)

[View pricing plan details](https://www.capterra.com/p/214125/Xactimate/pricing/)

Xactimate Pro

$350.00

Flat Rate,Per Month

Value for money

3.6 (52)

3.6

Based on 52 reviews

## Integrations

[

XactRemodel](https://www.capterra.com/p/8657/XactRemodel/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (50)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (50)

4.0

Based on 50 reviews

## User reviews

Overall rating

4.0

Based on 63 reviews

Filter by rating

5(23)

4(28)

3(5)

2(2)

1(5)

Mentioned topic

Sorted by most recent

JM

James M.

General manager

Construction

### "Long time Xactimate user"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 24, 2026

Good overall. it does what we need it to do, it's the method that we are expected to present our estimates to insurance companies.

Pros

Clean and easy to use. Very easy to organize the display of the finished reports so that the information we are trying to convey is obvious and simple to read.

Cons

It doesn't have some critical line items that would be useful as they're things that we frequently do. It would be good if there was some kind of discount for multiple licenses. Having to receive a code by email every time you want to sign in on a different device (home vs office) is tedious.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JF

Jordan F.

Estimator

Construction

### "Excellent Cloud-based Estimating Software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2026

I use Xactimate web-based software to write estimate for construction projects. I'm able to access the software from anywhere, with all my projects stored in the cloud securely.

Pros

I need accurate estimating software to write repair scopes and Xactimate makes it easy. Fully functional estimating software that does great market research to ensure accurate pricing for construction work. The sketch tool for drawing floor plans, roofs, etc makes measuring super simple.

Cons

I would like to see additional line items available for certain projects. Overall I enjoy working with this software and see very few downsides.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

Jordan T.

Inspector

Insurance

### "Xactimate review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

November 18, 2025

Pros

Easy to add to mobile devices without very much guidance or effort.

Cons

Constant freezing and photo captions and upload failures. Lack of notifications of new updates or added jobs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KP

Kayla P.

Operations Manager

Construction

### "Great program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2025

Xactimate has been a great software to use and easy to navigate

Pros

Easy to write estimates and do floor plans and speak the same language with insurance companies

Cons

Nothing to complain about and very easy to use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DO

Damian O.

PROJECT MANAGER

Construction

### "Xactimate Overall Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2025

Overall A+ experience with Xactimate. I wouldn't use anything else for writing my estimates. Professional, itemized, and works perfectly with the insurance world of estimating!

Pros

I love that xactimate give me the ability to have the insurance company pricing in any area I go for work.

Cons

Sometimes finding things in Xactimate can be tricky until you learn the system and the codes you will be using. Still sometimes there is an off the wall item you don't use and you may have a hard time finding it if you don't know exactly what it is called in xactimate

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ES

Elissa S.

AR

Construction

### "Great once you get the hang"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

January 7, 2025

Pros

Was very useful in helping project managers

Cons

Kind of confusing to use, takes some time to learn

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jamie B.

HR Recruiter

Construction

### "Xactimate Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

June 30, 2023

Pros

They do a good job of keeping the pricing lists updated.

Cons

When you get disconnected, there is no auto-save your work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LP

Lauren P.

Director of Operations

Construction

### "Like it or not it is a must!"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

June 9, 2023

Pros

The ability to itemize scope down to the trade level and provide reports that are necessary.

Cons

Xactimate provides labor and material cost based on your geographic location however it does not include profit margins. This would be fine if most insurance carriers understood and accepted this however they pay our scopes based solely on Xactimate pricing of labor and materials and decline our O&P approximately 85% of the time. The amount of time spent in Xactimate, the costs associated and the skill level needed to use it efficiently should be accounted for. Xactimate can only be used in Windows which for MAC users, like myself, we have to purchase a separate computer or program to run. You can use mobile on IPAD but that is not helpful for everyone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Jessica K.

Project Manager Assistant

Construction

### "Estimating software with excellent functionality"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 15, 2023

Pros

Xactimate is easy to use on a variety of devices, whether online or on a desktop. It allows for accurate estimating for projects large and small.

Cons

There is a learning curve for the software in regards to estimating line items, as the line item names do not always line up logically. Additionally the sketch feature can be a little bit frustrating with more complicated building designs. However the use of a third party sketching program easily resolves this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HN

Helena N.

Owner

Insurance

### "Too expensive but it is necessary to be accepted in the claims industry"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2023

Too many features that I need to learn how to use.

Pros

We can use any previous estimate to start a new one from another claim with the same damages. Prices are actualized.

Cons

Sometimes is hard to download the photos. Besides being a Public Adjuster, Im also a general contractor, but this program is too expensive for me to make monthly payments. Sometimes, for me is easier to hire an estimator than to use this program. I love to calculate and write estimates.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/214125/Xactimate/reviews/)

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