---
title: "Xactimate Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Xactimate Software - reviews, pricing plans, popular comparisons to other Subcontractor products and more."
source_url: "https://www.capterra.com/p/214125/Xactimate/"
page_type: "product"
language: "en"
---

# 

 Xactimate Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Xactimate

## What is Xactimate?

Xactimate is the property insurance industry's preferred estimating platform. With cloud-based flexibility across desktop, mobile, and online platforms, Xactimate Professional delivers precise estimates backed by pricing data users trust. Advanced features including XactScope for guided estimating, Sketch AR with LiDAR for direct-to-sketch measurements, and XactRebuild for automated mitigation-to-rebuild workflows streamline claims processing and reduce manual errors.

## What is Xactimate used for?

[Construction Estimating](https://www.capterra.com/construction-estimating-software/)[Subcontractor](https://www.capterra.com/subcontractor-software/)[Claims Processing](https://www.capterra.com/claims-processing-software/)

Top alternative

Featured

Overall rating

Based on 64 user reviews

Reviews sentiment

Positive

81%

Neutral

8%

Negative

11%

Starting price

$350

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Xactimate?[Manage this product listing](https://www.g2.com/products/xactimate/claim_requests/new?auto=true)

## Xactimate Overview

Updated September 2026

AI summary

Xactimate provides small and midsize businesses with tools for construction estimating, claims processing, and project management, offering features like cost estimating, quotes, invoice management, and project tracking. Available via cloud and desktop, it supports detailed insurance estimate workflows and regularly updated pricing. Some users report a steep learning curve and occasional usability issues, especially when navigating its extensive feature set.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Xactimate

4.0 (64)

VS.

[4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$350

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (64)

Ease Of Use

4.6 (485)

Value For Money

3.6 (53)

Value For Money

4.4 (419)

Customer Service

4.0 (51)

Customer Service

4.6 (425)

## Xactimate alternatives

[4.2 (304)](https://www.capterra.com/p/151681/RSMeans/reviews/)

Starting price

$396.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[PlanHub](https://www.capterra.com/p/179042/PlanHub/)

[4.4 (485)](https://www.capterra.com/p/179042/PlanHub/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/179042/PlanHub/)

[STACK](https://www.capterra.com/p/147181/STACK-Takeoff/)

[4.5 (1,399)](https://www.capterra.com/p/147181/STACK-Takeoff/reviews/)

Starting price

$2599.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/147181/STACK-Takeoff/)

[Contractor Foreman](https://www.capterra.com/p/166113/Contractor-Foreman/)

[4.5 (836)](https://www.capterra.com/p/166113/Contractor-Foreman/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/166113/Contractor-Foreman/)

[View all alternatives](https://www.capterra.com/p/214125/Xactimate/alternatives/)

## FAQs about Xactimate

Overview

### Which roles and teams benefit most from Xactimate?

Xactimate is most used by business owners, project managers, estimators, and claims teams in restoration, roofing, and insurance-related operations. Owners and executives use it to standardize estimating and pricing, project managers track scope and costs, estimators build detailed repair quotes, and adjusters support faster, more consistent claims documentation and settlement workflows.

Answer based on 64 reviews

Overview

### What company size and industries is Xactimate built for?

Xactimate is built primarily for small construction-related businesses, with 92% of reviewers from small businesses and 88% from Construction. It serves insurance companies, claims adjusters, restoration contractors, property estimators, and contents replacement providers, with additional use in Insurance at 6% and Architecture & Planning at 2%.

Answer based on 64 reviews

Features and Usability

### What are the key features of Xactimate?

Xactimate includes core estimating features like cost estimating, quotes/estimates, line-item pricing, and customizable reports. Differentiating features include insurance estimate workflows, Sketch for floor plans and roofing measurements, and an online version with cloud syncing across devices. Reviewers also note regularly updated regional pricing and document storage for photos and project files.

Answer based on 30 reviews

Overview

### Is Xactimate good for insurance estimates?

Xactimate works well for insurance estimates because carriers, adjusters, and restoration contractors commonly accept its format and pricing structure. It supports location-based costs, detailed line items, sketches, and reports that help negotiations, though some contractors dislike pricing limits, especially around overhead, profit, and insurer-driven reimbursement expectations.

Answer based on 17 reviews

Integrations

### Which third-party tools and platforms does Xactimate integrate with?

Xactimate integrates with XactRemodel. This native connection links Xactimate with a related remodeling platform for estimating and project workflows.

Getting Started and Support

### How easy is it to onboard and train a team on Xactimate?

Xactimate takes time to learn for most teams, with webinars available to support onboarding. Reviewers say experienced estimators and construction professionals usually get comfortable faster, while new users, admins, and less technical staff often need more guided training because the system is detailed, technical, and sometimes confusing at first.

Answer based on 24 reviews

Getting Started and Support

### What customer support options does Xactimate offer?

Xactimate provides Email/Help Desk support. Users describe help as mixed: some say customer service is helpful, while others find support confusing and expensive to access, with long waits and repeated handoffs when issues are not resolved quickly.

Answer based on 9 reviews

Features and Usability

### Is Xactimate easy to use?

Xactimate feels easy for many experienced estimators, but new users often face a real learning curve. Contractors, adjusters, and admin staff like its navigation, mobile access, sketching, and export tools, while some struggle with confusing line items, setup tasks, training needs, slow performance, crashes, and limited Mac support.

Answer based on 22 reviews

Features and Usability

### How good is the Xactimate online version?

Xactimate gives teams anywhere access to cloud-based estimates, but the online version draws mixed feedback. Estimators and small business staff value cross-device access, syncing, and remote work, while others report browser limitations, missing desktop features, crashes, upgrade problems, mobile usability issues, and weak support for Mac-based workflows.

Answer based on 16 reviews

## Features

AI summary

Based on 2,362 Subcontractor reviews

Capterra reviewers highlight these as the top features buyers look for in Construction Estimating software:

-   **Quotes/Estimates** (**62%** of reviewers rated this feature as critical)
-   **Multiple Projects** (**51%**)
-   **Takeoff** (**62%**)

Xactimate includes **Quotes/Estimates**, which covers one of the most requested capabilities in this category. However, it does not include **Multiple Projects** or **Takeoff**. Instead, it offers other highly rated features such as **Cost Estimating** (**61%**), **Job Costing** (**54%**), and **Project Tracking** (**49%**). These features help businesses build accurate budgets, monitor project expenses, and keep work moving on schedule, providing teams with better cost control and visibility across estimating workflows.

Quotes/Estimates

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Cost Estimating

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Forecast the cost and resources required to complete a project

Project Tracking

4.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Monitor the progress of projects from start to finish

Invoice Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Project Management

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Plan and coordinate all the resources, costs and time needed to execute assignments

API

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Xactimate 19 features

### All Features
- API: Application programming interface that allows for integration with other systems/databases
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Cost Estimating: Forecast the cost and resources required to complete a project
- Customizable Reports: Alter the layout and content of reports
- Document Storage: Store and organize documents in a centralized system
- EDI: Transfer of data from one computer system to another
- Electrical Estimating: Estimating software designed for electrical businesses
- Estimating: Estimate expected cost based on various factors before a project begins
- For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Costing: Calculate total itemized costs, including initial costs and any changes
- Job Management: Manage and track all job information and associated tasks
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Quotes/Estimates: Generate quotes or estimates for customers
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Management: Create, manage and track all task activities and progression
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.0 (64)

4.0

Based on 64 reviews

## Pricing

Value for money

3.6 (53)

[View pricing plan details](https://www.capterra.com/p/214125/Xactimate/pricing/)

Xactimate Pro

$350.00

Flat Rate,Per Month

Value for money

3.6 (53)

3.6

Based on 53 reviews

## Integrations

[

XactRemodel](https://www.capterra.com/p/8657/XactRemodel/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (51)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (51)

4.0

Based on 51 reviews

## User reviews

Overall rating

4.0

Based on 64 reviews

Filter by rating

5(23)

4(29)

3(5)

2(2)

1(5)

Mentioned topic

Sorted by most recent

JH

J H.

Owner

Insurance

### "Good estimating platform for insurance professionals. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 3, 2026

My experience has been positive overall; the support is prompt and good. Billing can be confusing at times.

Pros

Ease of navigation; with basic training you can become proficient in a short period of time. Multiple areas of training are offered directly.

Cons

Cost. The software itself as well as add-ons can be cost prohibitive to sole proprietors and small businesses. Large vendors take advantage of discounts.

Alternatives considered

[DreamStudio](https://www.capterra.com/p/10016413/DreamStudio/)

Reasons for choosing Xactimate

Industry standard for estimating is overwhelmingly done by this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

James M.

General manager

Construction

### "Long time Xactimate user"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 24, 2026

Good overall. it does what we need it to do, it's the method that we are expected to present our estimates to insurance companies.

Pros

Clean and easy to use. Very easy to organize the display of the finished reports so that the information we are trying to convey is obvious and simple to read.

Cons

It doesn't have some critical line items that would be useful as they're things that we frequently do. It would be good if there was some kind of discount for multiple licenses. Having to receive a code by email every time you want to sign in on a different device (home vs office) is tedious.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JF

Jordan F.

Estimator

Construction

### "Excellent Cloud-based Estimating Software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2026

I use Xactimate web-based software to write estimate for construction projects. I'm able to access the software from anywhere, with all my projects stored in the cloud securely.

Pros

I need accurate estimating software to write repair scopes and Xactimate makes it easy. Fully functional estimating software that does great market research to ensure accurate pricing for construction work. The sketch tool for drawing floor plans, roofs, etc makes measuring super simple.

Cons

I would like to see additional line items available for certain projects. Overall I enjoy working with this software and see very few downsides.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

Jordan T.

Inspector

Insurance

### "Xactimate review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

November 18, 2025

Pros

Easy to add to mobile devices without very much guidance or effort.

Cons

Constant freezing and photo captions and upload failures. Lack of notifications of new updates or added jobs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KP

Kayla P.

Operations Manager

Construction

### "Great program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2025

Xactimate has been a great software to use and easy to navigate

Pros

Easy to write estimates and do floor plans and speak the same language with insurance companies

Cons

Nothing to complain about and very easy to use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DO

Damian O.

PROJECT MANAGER

Construction

### "Xactimate Overall Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2025

Overall A+ experience with Xactimate. I wouldn't use anything else for writing my estimates. Professional, itemized, and works perfectly with the insurance world of estimating!

Pros

I love that xactimate give me the ability to have the insurance company pricing in any area I go for work.

Cons

Sometimes finding things in Xactimate can be tricky until you learn the system and the codes you will be using. Still sometimes there is an off the wall item you don't use and you may have a hard time finding it if you don't know exactly what it is called in xactimate

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ES

Elissa S.

AR

Construction

### "Great once you get the hang"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

January 7, 2025

Pros

Was very useful in helping project managers

Cons

Kind of confusing to use, takes some time to learn

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jamie B.

HR Recruiter

Construction

### "Xactimate Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

June 30, 2023

Pros

They do a good job of keeping the pricing lists updated.

Cons

When you get disconnected, there is no auto-save your work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LP

Lauren P.

Director of Operations

Construction

### "Like it or not it is a must!"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

June 9, 2023

Pros

The ability to itemize scope down to the trade level and provide reports that are necessary.

Cons

Xactimate provides labor and material cost based on your geographic location however it does not include profit margins. This would be fine if most insurance carriers understood and accepted this however they pay our scopes based solely on Xactimate pricing of labor and materials and decline our O&P approximately 85% of the time. The amount of time spent in Xactimate, the costs associated and the skill level needed to use it efficiently should be accounted for. Xactimate can only be used in Windows which for MAC users, like myself, we have to purchase a separate computer or program to run. You can use mobile on IPAD but that is not helpful for everyone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Jessica K.

Project Manager Assistant

Construction

### "Estimating software with excellent functionality"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 15, 2023

Pros

Xactimate is easy to use on a variety of devices, whether online or on a desktop. It allows for accurate estimating for projects large and small.

Cons

There is a learning curve for the software in regards to estimating line items, as the line item names do not always line up logically. Additionally the sketch feature can be a little bit frustrating with more complicated building designs. However the use of a third party sketching program easily resolves this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/214125/Xactimate/reviews/)

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Popular comparisons

[PlanHub vs Xactimate](https://www.capterra.com/compare/179042-214125/PlanHub-vs-Xactimate)

[STACK vs Xactimate](https://www.capterra.com/compare/147181-214125/STACK-Takeoff-vs-Xactimate)