# Primetric Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Primetric Software - reviews, pricing plans, popular comparisons to other Time Tracking products and more.

Source: https://www.capterra.com/p/214130/Primetric

---

# 

 Primetric Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Primetric

## What is Primetric?

Primetric is a single source of truth for executives who want to see their company's condition. Measure and forecast employees’ utilization and profitability across all projects. With real-time reports and insights powered by your worklogs (e.g. integrated with Jira or using built-in time tracking), you can finally combine workload and allocation data with its direct impact on financial performance in one place.

## What is Primetric used for?

[Time Tracking](https://www.capterra.com/time-tracking-software/)[Resource Management](https://www.capterra.com/resource-management-software/)[Project Tracking](https://www.capterra.com/project-tracking-software/)

Top alternative

Featured

Overall rating

Based on 66 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$13

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Primetric?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.primetric.com/&name=Primetric)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Primetric

4.9 (66)

VS.

[4.4 (3,016)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting Price

$13

Per User, Per Month

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (66)

Ease Of Use

4.2 (2,664)

Value For Money

4.8 (44)

Value For Money

4.2 (1,953)

Customer Service

4.9 (57)

Customer Service

4.3 (2,108)

## Primetric alternatives

Highest Rated

[4.6 (6,060)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.2 (995)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.5 (174)](https://www.capterra.com/p/225762/Accelo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (3,518)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## FAQs about Primetric

Overview

### What problems does Primetric solve?

Primetric helps teams eliminate time-consuming resource planning, manual time logging, and poor visibility into project staffing, finances, and responsibilities. Project managers, software development leaders, HR teams, and IT services staff use it to track allocations, forecast capacity, share employee skills data, and manage reporting across multiple projects.

Answer based on 25 reviews

Overview

### Which roles and teams benefit most from Primetric?

Primetric is most used by project managers, engineering and QA teams, and executive leaders in software-focused businesses. Project leads use it for resource planning, scheduling, and delivery oversight, while developers and testers track capacity and assignments. Executives and operations leaders rely on it for forecasting, staffing decisions, and financial visibility.

Answer based on 66 reviews

Overview

### What company size and industries is Primetric built for?

Primetric is built for small professional services companies, with 73% of reviewers from small businesses and 58% from Information Technology and Services. It also serves midsize firms at 26%, especially in Computer Software at 23% and Program Development at 5%, where resource availability and financial forecasting are central needs.

Answer based on 66 reviews

Features and Usability

### What are the key features of Primetric?

Primetric includes core project management and time reporting features such as project planning, time tracking, calendar view, and timesheet management. Its differentiators are resource allocation and capacity management across multiple projects, plus budgeting, forecasting, profitability reporting, and API integrations with tools like Jira and Clockify.

Answer based on 26 reviews

Integrations

### Which third-party tools and platforms does Primetric integrate with?

Primetric integrates with Jira and Tempo Timesheets, and its catalog also includes BambooHR, Calamari, ClickUp, Clockify, Harvest, Hubstaff, Microsoft Entra ID, Redmine, and TeamWorks. These connections cover project tracking, time tracking, HR, identity, and work management platforms.

Answer based on 13 reviews

Getting Started and Support

### What training and onboarding options does Primetric offer?

Primetric provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide self-paced visual guidance for reviewing features and steps.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Primetric offer, and how do users rate the experience?

Primetric offers email/help desk, FAQ/forum, a knowledge base, phone support, a 24/7 live representative, and chat. Users generally describe support as fast, responsive, professional, and open to feedback, with helpful implementation guidance and flexible communication. Some users would like more supporting videos and easier onboarding for new users.

Answer based on 26 reviews

Features and Usability

### How well does Primetric work for project management?

Primetric gives teams clear day-to-day project control through planning, allocations, time tracking, and profitability visibility. Managers, developers, and software teams often like the intuitive calendar views, live updates, and reduced spreadsheet work, though some users mention a learning curve around settlements, timesheet views, and certain planning details.

Answer based on 26 reviews

Features and Usability

### How good is Primetric for time reporting?

Primetric makes time reporting quick and easy with simple timesheets, flexible reports, and useful integrations. Software houses, project managers, and employees often value the clear interface, export options, and connected leave tracking, though some users want better date picker behavior, remembered view settings, and a few extra reporting formats.

Answer based on 20 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Time Tracking

4.9 (29)

51.72% of 29 reviewers that rated this feature as important or highly important

Track employee and task times using internet connection

Resource Scheduling

4.6 (17)

47.06% of 17 reviewers that rated this feature as important or highly important

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Billable & Non-Billable Hours

4.9 (14)

35.71% of 14 reviewers that rated this feature as important or highly important

Track billable hours and/or non-billable expenses for work performed

Timesheet Management

4.9 (14)

28.57% of 14 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

Billing & Invoicing

4.7 (12)

25.00% of 12 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Capacity Management

4.6 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Monitor service demand and performance to plan for adequate resources that meet business needs

Primetric 101 features

Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Assign issues and tasks based on availability or required skills

A way to visually represent data via blocks the length of which correlates with the values they represent

Track billable hours and/or non-billable expenses for work performed

Track the list of items required to be billed/invoiced to clients

Create, manage, and send invoices or bills to customers

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Monitor service demand and performance to plan for adequate resources that meet business needs

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Track and monitor efficient handling of all changes/transitions

Track employees' arrival and departure timings for payroll purposes

Provides a channel for team members to share media files, communicate, and work together

A way to visually represent data where different categories of items are marked with different colors

Forecast of the expenses necessary for project completion

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Import and export data to and from software applications

Graphical representation of data

Assemble applications and processes by dragging over and arranging pre-built components

Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Estimate expected cost based on various factors before a project begins

Monitor and record expenses such as purchases or charges incurred

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Form predictions based on past and present data/trends

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Record and follow the progress of every issue

Tracking the status of previously identified performance measurements

Manage and track employee attendance

Monitor task progress and planned accomplishments to better manage project status

Manage and handle various international currencies

Different tiers of pricing and billing for different employees and situations

Ability to handle several projects simultaneously

Track employee and task times using internet connection

Manage and record overtime hours for hourly employees

Manage employee salary processes, data, taxes, and records administration efficiently

Level of completion within a task

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Arrange tasks based on the level of priority or urgency

A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Manage and track financials on a project-to-project basis

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Identifying critical tasks that make up a project and assigning start and end dates for each

Pre-designed project plans that can be customized

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Estimate or forecast of a future scenario based on the study of present trends

Receive data and information in real time

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Assign available resources (human and/or non-human) to various projects and tasks

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Approve or reject incoming requests for resources based on need and user permissions

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Develop potential scenarios to identify risks and opportunities

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to create their own reports and financial statements

Track employee skills, competencies, training & qualifications

Track the status over time for a request, process, asset, or transaction

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track the status and progress of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Track time worked per client

Track time worked per project

Track the amount of time spent on a job or task

Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch

Track the frequency of asset usage

Request, track, and manage time off requests and vacation time

Interact with data visualization elements, such as charts and graphs, to drill down into data

Graphical representation of data or processes

Get Advice

We can help you find the software with the features you need.

Features

4.8 (66)

4.8

Based on 66 reviews

## Pricing

Value for money

4.8 (44)

Basic

$13.00

Per User,Per Month

Value for money

4.8 (44)

4.8

Based on 44 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Clockify](https://www.capterra.com/p/169607/Clockify/)[

ClickUp](https://www.capterra.com/p/158833/ClickUp/)[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Hubstaff](https://www.capterra.com/p/132376/Hubstaff/)[

Harvest](https://www.capterra.com/p/75598/Harvest/)[

Calamari](https://www.capterra.com/p/141217/Calamari/)[

Redmine](https://www.capterra.com/p/212445/Redmine/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (57)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (57)

4.9

Based on 57 reviews

## User reviews

Overall rating

4.9

Based on 66 reviews

Filter by rating

5(59)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Graphiste

Design

### "Wais-Benin "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 28, 2023

It's a software that I liked thanks to its way of management and its complexity

Pros

It's a good platform it allows me to manage projects, finance and orientation of my clients to ensure success and long-term evolution

Cons

I don't have any inconvenience at the moment when using this software

Switched from

[Paymo](https://www.capterra.com/p/137033/Paymo/)

[BigTime](https://www.capterra.com/p/131076/BigTime/)

[Float](https://www.capterra.com/p/136078/Float/)

[monday.com](https://www.capterra.com/p/147657/monday-com/)

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CK

Charu K.

Sr. Digital Marketing Executive

Information Technology and Services

### "Effective Software for Projects Planning and Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 9, 2022

Primetric a very useful software for reduce your time and efforts. It's a perfect solution for digital agencies like us to manage multiple projects and track time, expenses and workload.

Pros

It's probably provided all the features which helps you in your time and effort reduction. You can manage your projects planning through calendar management feature. Many other features like task management, status tracking, Time & Expense tracking are very useful and effective.

Cons

I'm using this software for handling multiple projects planning. For now i didn't face any issue with this software.

Switched from

[Teamogy](https://www.capterra.com/p/143529/Teamogy/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Viktoriia O.

Tester

Information Technology and Services

### "A tool that really helps the users track their time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 23, 2022

So far, working with Primetric has been a pleasant experience. The tool actively helps me track my time without being overbearing. As a result, my time tracking is much more accurate and efficient than it was before.

Pros

I like that the time tracking feature is simple, intuitive, and, above all, tailored to the needs of the users. For example, I get notified whenever I need to fill in some hours in the system. I also do not have to fill in my time offs in it; they are automatically imported from other tools integrated with Primetric.

Cons

The starting time for my daily work is automatically set to the time I log my hours at; as a result, I have to change the hour manually every time, since I track my time at the end of the day.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Jhanvi K.

SEO Team Leader

Information Technology and Services

### "Amazing Projects Planning Software for Small Organization"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 15, 2022

Primetric is very useful software for projects planning and resource management. It's worth your projects progress in very easy way. Must try for projects planning and management.

Pros

It's very easy to use and time saving tool for projects planning. They offers many useful and powerful features which helps in managing tasks progress.

Cons

Quit difficult for new users but once you setup it will be understandable.

Switched from

[OnPlan](https://www.capterra.com/p/201616/OnPlan/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LL

Lena L.

Andriod Developer.

Computer Software

### "Convenient and very intuitive platform for time management."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 7, 2022

I use Primetric mostly for reporting my work hours and I like that it takes just a few clicks to do it.

Pros

I use Primetric mostly for reporting my work hours and I like how easy and straightforward it it for this purpose.

Cons

For now there is no feature I don't like about Primetric.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 11, 2022

Thanks, Lena!

Daniel M.

Tech Lead

Computer Software

### "Intuitive UI that brings together lots of valuable project management features "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2022

Primetric helped me manage my work better and find problems in my projects before they became a more pressing issue. Additionally, I never had to worry about finding the right features for the job - everything is just where I would expect it to be.

Pros

From my perspective, Primetric has everything a manager would like to have in such advanced tools: numerous features, intuitive UI and live updates. The tool can process the data and provide me with up-to-date information on my projects and specialists, so I can stay on top of things regardless of the circumstances.

Cons

he documentation could be better. But in general, the product is very helpful

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 20, 2022

Thanks, Daniel!

Bart R.

Project Manager

Computer Software

### "Primetric - good tool to optimise project management"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2022

Thanks to primetric I have learned how to automate a lot of small tasks in project management. It helped us to remove boring and administrative work from project managers' work.

Pros

Primetric introduced me to good planning of work for all of the team members. Thanks to its calendar view I'm able to quickly review and find gaps in our management. So it not only helps to allocate team members but also to make better decisions in recruitment strategy.

Cons

The budgeting view and options are not there yet compared to apps dedicated to finance

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reasons for choosing Primetric

Dedicated software, not a general tool

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 20, 2022

Thanks, Bart! We recently added new financial dashboards to the app. We hope that they are helpful.

Przemyslaw G.

React Native Developer

Information Technology and Services

### "A reliable tool that improved my time tracking processes "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 12, 2022

Since day one Primetric seemed to be a very user friendly tool. I’ve just been working with the tool for a few months, so I’m a relatively new user, but I had no problems finding the features I needed and using them right away, with no instructions or guides. In my opinion, the software is intuitive and simple to use, and that’s what I expected it to be.

Pros

I like working with it in general, because it simply causes no problems with time tracking and using the app in general. Primetric is reliable, it loads quickly and it has no delays that are common in other tools. In a few words, it helps me log my time faster instead of keeping me waiting for the right tab to load.

Cons

I would really like to have an option to copy the tasks from the previous day to the current one. Sometimes I work on a single task for days and weeks, so I have to copy the description of my work manually every time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 20, 2022

Hey Przemyslaw, thanks for a great review! Soon, you should be able to copy and paste specific work log notes. Let's stay in touch!

Michal S.

Junior Android Developer

Computer Software

### "Better planning and improved work efficiency thanks to Primetric’s features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 12, 2022

Despite being a relatively new user of Primetric, I feel like it has already improved my work drastically. It definitely helps me stay on top of my responsibilities and plan them better than before. I feel like the tool is exactly what I need for my job.

Pros

Primetric helps me to monitor and plan my work without being overwhelming or overcomplicated. Generally, I use the tool to see my responsibilities for the days and weeks to come, and monitor my progress in tasks and projects I’ve already started working on. Primetric provides me with exact and accurate information I use to improve the quality of my work and my plans.

Cons

I found nothing I would like to change in this tool.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 20, 2022

Thanks, Mike!

DG

Denis G.

BackEnd Developer

Computer Software

### "Good app for a good time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 5, 2022

In general, i note that i like using this application more than using Jira (which is very overloaded without additional addons).

Pros

\* Easy of use (very simple and intuitive interface). \* Ability to export information to PDF format in one click. \* Very good level of support in all matters.

Cons

\* Mobile application (for easy access to the system and control of everything using my phone).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 13, 2022

Thanks, Denis!

[View all Reviews](https://www.capterra.com/p/214130/Primetric/reviews/)

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