--- title: "WellWink Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WellWink Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more." source_url: "https://www.capterra.com/p/214175/WellWink/" page_type: "product" language: "en" --- # WellWink Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) WellWink ## What is WellWink? WellWink is a cloud base patient Engagement System designed to help medical offices engage with their patient's health and communicate with them more effectively beyond office visit. Provides online scheduling, appointment reminders, telehealth, patient communication, eMail/SMS marketing, reputation management, chronic care management, remote patient monitoring & much more. It integrates with your practice management and EHR to seamlessly send and receive patient data in real-time! ## What is WellWink used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $69 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WellWink?[Manage this product listing](https://www.g2.com/products/wellwink/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WellWink 5.0 (3) VS. [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $69 Per User, Per Month Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.3 (265) Value For Money 5.0 (3) Value For Money 4.2 (246) Customer Service 5.0 (3) Customer Service 4.2 (247) ## WellWink alternatives [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/) [4.4 (293)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142264/Appointment-Scheduling/) [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/) [3.8 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 69% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160916/Solutionreach/) Highest Rated [Caspio](https://www.capterra.com/p/137206/Caspio/) [4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/137206/Caspio/) [Healthie](https://www.capterra.com/p/167439/Healthie/) [4.4 (124)](https://www.capterra.com/p/167439/Healthie/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167439/Healthie/) ## FAQs about WellWink Overview ### What company size and specific industries is WellWink built for? WellWink is designed for healthcare organizations of various sizes, including group practices, multi-specialty clinics, nursing homes, hospitals, health plans, HMOs, and accountable care organizations. It also serves physicians, internal medicine doctors, specialty doctors, and patients within medical and care delivery settings. Features and Usability ### What are the key features of WellWink? WellWink offers appointment scheduling and management, patient portal access, online forms, and patient intake tools for practice workflows. It also includes HIPAA-compliant messaging, SMS and email reminders, billing and invoicing, online payments, telemedicine with virtual visits, and reporting and analytics for monitoring activity. Integrations ### Which third-party tools and platforms does WellWink integrate with? WellWink integrates with CureMD and connects to third-party scheduling and data workflows through its cataloged integrations. The available integration set is limited in the provided data, with CureMD specifically mentioned for pulling data from doctor schedulers. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does WellWink offer? WellWink provides live online training sessions for teams getting started. Live online sessions support guided instruction with an instructor or product specialist and can be used to review core functions, setup steps, and common workflows in a scheduled format. Getting Started and Support ### What customer support options does WellWink offer? WellWink offers email/help desk, phone support, and chat. Support is available through these channels for users who need assistance with the product. ## Features AI summary Based on 1,263 Patient Engagement reviews Capterra data shows that buyers of Patient Engagement software rank the following features as their top priorities: - **HIPAA Compliant** (**70%** of reviewers rated this feature as critical) - **Charting** (**69%**) - **Appointment Management** (**52%**) WellWink supports all three of the features reviewers rate highest: **HIPAA Compliant**, **Charting**, and **Appointment Management**. Together, these capabilities help businesses protect patient data, maintain accurate clinical records, and coordinate scheduling more efficiently, allowing teams to deliver a more organized and secure patient experience. HIPAA Compliant 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Billing & Invoicing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Appointment Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Patient Records Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Confirmations/Reminders 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email WellWink 111 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - API Integration: Connect to databases, web services, or APIs for robust data integration - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Responses: Automatic reply functionality for incoming messages - Bill Payment: Complete outstanding payments - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bulk SMS: Provides templates for mass mobile messaging campaigns - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call Reminders: Reminders sent via phone voice recordings - Campaign Analytics: Track and interpret campaign performance metrics - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - CRM Integration: Integration with third-party CRM systems - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - EHR Integration: Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination. - EHR-Agnostic: Electronic patient health records, including records from multiple doctors - Electronic Payments: Electronically collect payments for goods or services - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Tracking: Track delivered, received, and opened emails - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - Health Record Access: Gaining access to confidential health documents and information - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Lab Results: Laboratory test results - Live Chat: Ability to chat online in real time - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Monitoring Device Integration: Allows medical providers to integrate with remote devices of many kinds in order to monitor patients. - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - No-Show Tracking: Track and monitor patient no-show rates - On Call Scheduling: Track and organize on-call shifts - One-to-One Messaging: Send personal messages to clients or attendees - Online Forms: Create new forms and/or use ready-made online form templates - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Request: Allows businesses to request reviews from their customers - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Secure Messaging: Exchange messages in a secure and encrypted manner - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Softphone: Use your computer as a phone device to make calls over the internet - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subscriber Management: Add or remove subscribers from mailing lists - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Telemedicine: Meet with patients remotely - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Video Consultations: Speaking to a doctor or healthcare professional using online video tools - Video Support: Supports various video file formats - Virtual Visits: Allows medical providers to monitor and visit their patients virtually. - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Basic $69.00 Per User,Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Scott A. Patient Support Representative Hospital & Health Care ### "WellWink as Clinic Reputation Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2023 Pros Wellwink, a clinic reputation management software, offers an outstanding solution for enhancing patient satisfaction, streamlining patient scheduling, and effectively managing online reputation. With Wellwink, clinics can gather valuable patient feedback, allowing them to address concerns and continuously improve their services. The software's intuitive scheduling system enables hassle-free appointment booking, reducing wait times and optimizing patient flow. Wellwink's reputation manager feature actively monitors online platforms, promptly responding to patient reviews and ensuring transparent communication. The software's comprehensive approach to patient satisfaction, seamless scheduling, and reputation management makes it an invaluable tool for clinics seeking to deliver exceptional care and build a strong reputation in the healthcare industry. Cons Nothing Yet that I would like to change. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 31, 2023 Thank you Scott for your feedback, appreciated! SA Sean A. Manager Operations Outsourcing/Offshoring ### "Easy to use yet powerful features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2022 Being a BPO Services Company, we use WellWink for multiple medical centers and doctors for online appointment booking, communication with patients, document management, reputation management and email marketing. A widget on our client’s website is very useful for their patients to book appointments online. Automated review requests for medical practice and doctors are sent as soon as patient is checked out. Patient’s feedback is really helping them improve quality of care. It's really a great integrated feature. We love WellWink. Pros I would say, it is a complete patient engagement system suitable for any medical practice. Cons I did not find anything to be highlighted. Alternatives considered [Tebra](https://www.capterra.com/p/129169/Tebra/) [Solv](https://www.capterra.com/p/200504/Solv/) [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/) Reasons for choosing WellWink Better feature set, better user interface and user experience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SF Sam F. Reputation Management Officer Medical Devices ### "A Good competition to existing softwares" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2022 My experience with wellwink was awsome. i loved the interface and it is easy to use. Pros It is Simple and effective. There is no complexity in it. Cons There is not much to dislike. May be they can add a background wall paper to make it more attractive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 9, 2022 Thank you Sam for your positive feedback, much appreciated! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.