# EasyParcel Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about EasyParcel Software - reviews, pricing plans, popular comparisons to other Courier products and more.

Source: https://www.capterra.com/p/214197/EasyParcel

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# 

 EasyParcel Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

EasyParcel

## What is EasyParcel?

EasyParcel is web-based parcel consolidator and E-commerce shipping solutions provider. We provide online courier service bookings including local, international and same day delivery services. Our features include multiple courier choices, easy online tracking, free doorstep collection, e-commerce integration ready and more. Best of all, no volume commitment is required!

## What is EasyParcel used for?

[Shipping](https://www.capterra.com/shipping-software/)[Courier](https://www.capterra.com/courier-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/)

Top alternative

Featured

Overall rating

Based on 33 user reviews

Reviews sentiment

Positive

91%

Neutral

3%

Negative

6%

### Starting price

Free trial available

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Do you work for EasyParcel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://easyparcel.com&name=EasyParcel)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### EasyParcel

4.5 (33)

VS.

[4.8 (188)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

Starting Price

Contact vendor

Starting Price

$67

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (33)

Ease Of Use

4.9 (188)

Value For Money

4.3 (32)

Value For Money

4.7 (161)

Customer Service

4.3 (32)

Customer Service

4.8 (173)

## EasyParcel alternatives

[4.6 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)

[4.6 (101)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/214197/EasyParcel/alternatives/)

## FAQs about EasyParcel

Overview

### Which roles and teams benefit most from EasyParcel?

EasyParcel is most used by founders, business owners, and e-commerce managers who need affordable shipping, courier comparisons, and streamlined order fulfillment. Operations and office teams use it to coordinate dispatch, tracking, and delivery updates, while marketing and business development roles support customer experience with faster, more reliable shipping workflows.

Answer based on 33 reviews

Overview

### What company size and industries is EasyParcel built for?

EasyParcel serves individual and business owners, with 88% of reviewers coming from small businesses and Retail leading at 24%. It also appears in Arts and Crafts and Consumer Goods, each at 6%, while 12% of reviewers represent enterprise companies. It fits organizations that need courier services for documents or parcels.

Answer based on 33 reviews

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of EasyParcel?

EasyParcel offers shipping management and EDI as core features, plus parcel shipping, ground shipping, and air shipping for different delivery types. It also includes shipment price calculation, shipping cost tracking, delivery tracking, status tracking, delivery record, and shipping services integration for courier workflows.

Getting Started and Support

### What customer support options does EasyParcel offer?

EasyParcel provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. User feedback is mixed: some reviewers say replies are prompt and helpful, while others report slow responses and chat that adds extra steps. Support experiences appear to vary, especially when issues involve refunds or lost parcels.

Answer based on 7 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Shipment Price Calculation

4.9 (19)

84.21% of 19 reviewers that rated this feature as important or highly important

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

Shipment Tracking

4.7 (19)

84.21% of 19 reviewers that rated this feature as important or highly important

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Parcel Shipping

4.9 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

Manage and organize the shipping, tracking, and delivery of packages

Air Shipping

4.4 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Ship packages/goods by aircraft

Ground Shipping

4.4 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Shipping products/goods by land

Shipping Services Integration

5.0 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Integrates with shipping services

EasyParcel 12 features

Ship packages/goods by aircraft

Notation showing the location and time stamp of shipment delivery

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Transfer of data from one computer system to another

Intended to be used by courier services

Shipping products/goods by land

Manage and organize the shipping, tracking, and delivery of packages

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Manage and track orders being shipped to customers

Integrates with shipping services

Track the status over time for a request, process, asset, or transaction

Get Advice

We can help you find the software with the features you need.

Features

4.4 (33)

4.4

Based on 33 reviews

## Pricing

Value for money

4.3 (32)

### Starting price

Free trial available

Value for money

4.3 (32)

4.3

Based on 32 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.3 (32)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (32)

4.3

Based on 32 reviews

## User reviews

Overall rating

4.5

Based on 33 reviews

Filter by rating

5(25)

4(5)

3(1)

2(0)

1(2)

Mentioned topic

Sorted by most recent

AE

Andy E.

Sales

Capital Markets

### "No withdrawal function"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

October 16, 2024

bad, no withdrwal function. No update on pick up

Pros

none, serviced not fulfilled... no withdrwal function.

Cons

Wanted to send parcel, no pickup for days, cancelled and refund but money is stuck in the account and no way to withdraw. Con job...

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Koh K.

Optometrist

Medical Practice

### "Poor response when parcel missing"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

June 19, 2023

Pros

nothing i like, poor response , poor customer support

Cons

Parcel lost more than a month , what the company do is only ask me to wait. We already refund to our oversea client but still not getting any response and compensation

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kingsley A.

Farm Manager

Food Production

### "A Great Shipment Software For Beginners"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 19, 2022

A faster and cheaper way to have my goods and services delivered to my customers at doorstep.

Pros

It is user friendly, has good shipping cost and enjoy it’s pickup at doorstep. For me it’s a great deal.

Cons

None I can think off as my short time using this software it has served it’s purpose.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GA

Gautham A.

sales manager

Motion Pictures and Film

### "Reliable Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2022

Good service and hospitality. Easy to send things through the parcel delivery service.

Pros

friendly and helpful staff..they were very efficient with their task..the service is fast...keep up the good work people!♥️

Cons

nothing, everything is good. I am really happy with the service provided by the easyparcel.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BC

Becca C.

self-employed

Writing and Editing

### "Capable CS team"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 15, 2022

Can see the prices of delivery between couriers when wanting to choose which delivery to purchase. CS team help a lot with navigating the delivery process.

Pros

Can see the prices of delivery between couriers when wanting to choose which delivery to purchase. CS team help a lot with navigating the delivery process.

Cons

Sometimes I don't see the courier I wanted and I'm not sure if they are under the company or not.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

Siti Aishah M.

Teacher

E-Learning

### "Quick delivery"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2022

I like how simple and easy the website look like and exactly its easy to use!

Pros

EasyParcel handle my parcel well and the rate given by easy parcel is the most reasonable

Cons

At the moment i am satisfy with the service provided

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Web Developer

Package/Freight Delivery

### "It is a convenience app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2022

I would like to recommend sellers to use this app because it is good to get compare price for courier, manage bulk parcel to send out and tracking the parcel.

Pros

It provide a feature to compare rate price for the courier to send parcel.

Cons

I feel the user interface like childish and not professional

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

ONLINE MARKETER

Marketing and Advertising

### "Excellent Service !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2022

EasyParcel made it easy for me to compare rates & book for our ideal courier. Highly recommended.

Pros

EasyParcel made it easy for me to compare rates & book for our ideal courier. Highly recommended.

Cons

Maybe with an app it would make the experience convenient than ever.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TL

Tennee L.

Premium Hosting Services

Hospitality

### "EasyParcel user"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 30, 2022

It was really awesome especially the Customer Service team

Pros

Easy to use and convenient for me to order shipments

Cons

everything is alright at the moment and I'm happy with the service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KW

Kwok W.

Student

Education Management

### "great delivery booking platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 18, 2022

Cheaper shipping rate which can help to save my cost. The pickup services from courier company is convenient for me because I don't need to go out.

Pros

Many option of courier company in one platform. I can enjoy cheaper shipping rate.

Cons

so far the platform is okay for me, I can easily operate the website.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/214197/EasyParcel/reviews/)

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Popular comparisons

[Dispatch vs EasyParcel](https://www.capterra.com/compare/214197-10019337/EasyParcel-vs-Dispatch-Connect)