--- title: "Dolby.io Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dolby.io Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more." source_url: "https://www.capterra.com/p/214213/Dolby-io/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Dolby.io Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Dolby.io ## What is Dolby.io? Dolby.io is the cloud-based audio, voice, and video API platform used to transform media and communication apps. Incorporate life like HD audio and video into applications to provide a premium user experience. With a few lines of code, improve speech leveling, noise reduction, loudness correction and speech isolation in your media. Remove the time consuming, manual and costly process of processing audio, by getting insights into the make up and quality of audio without having to listen to it. ## What is Dolby.io used for? [Audio Editing](https://www.capterra.com/audio-editing-software/)[Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/)[Call Recording](https://www.capterra.com/call-recording-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dolby.io?[Manage this product listing](https://www.g2.com/products/dolby-on/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dolby.io 4.1 (18) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (18) Ease Of Use 4.6 (1,769) Value For Money 4.5 (11) Value For Money 4.6 (1,519) Customer Service 3.2 (14) Customer Service 4.7 (1,538) ## Dolby.io alternatives [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (271)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (1,006)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.7 (892)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Dolby.io Overview ### Which roles and teams benefit most from Dolby.io? Dolby.io is most used by analysts and research teams that need clear audio and video for evaluating findings, conducting interviews, and sharing insights. Developers and product managers use its media capabilities when building or planning communication features, while producers, artists, instructors, and marketing professionals support content creation, presentations, and audience-facing media. Answer based on 18 reviews Overview ### What company size and industries is Dolby.io built for? Dolby.io is for small businesses and app developers, with Market Research representing 33% of reviewers. It supports cloud-based communication and media processing, while reviewer adoption also includes Computer Software and Research at 11% each. Small businesses account for 83% of reviewers, versus 11% midsize and 6% enterprise. Audio editing is the most common use case. Answer based on 18 reviews Features and Usability ### What are the key features of Dolby.io? Dolby.io offers API access, audio/video conferencing, chat and messaging, and collaboration tools for communication workflows. It also includes audio recording, call recording, on-demand recording, archiving and retention, file sharing and transfer, media library management, and video editing and support, with projections as a core feature. Integrations ### Which third-party tools and platforms does Dolby.io integrate with? Dolby.io connects natively to Box for file storage and content management workflows. The catalog currently lists Box as the available third-party integration, covering document access and media-related workflows tied to Dolby.io’s audio and video services. Getting Started and Support ### What customer support options does Dolby.io offer? Dolby.io provides Email/Help Desk, a Knowledge Base, and Chat for customer support. No reviewer feedback about support quality is available in the catalog, so user experience details such as response speed or helpfulness cannot be described here. ## Features AI summary Based on 491 Cloud Communication Platform reviews Capterra data shows that buyers of cloud communication platforms rank the following features as their top priorities: - **Call Routing** (**62%** of reviewers rated this feature as critical) - **Mobile Access** (**62%**) - **Alerts/Notifications** (**51%**) Dolby.io includes **Mobile Access**, giving teams a way to stay connected and manage communication from different devices and locations. However, it does not include **Call Routing** or **Alerts/Notifications**. Instead, the product offers other important capabilities that reviewers also value, including **File Sharing** (**55%**) and **API** (**52%**), helping businesses share content more easily and connect communication workflows with other systems, while providing teams with more flexibility in how they manage collaboration and app development. File Sharing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Audio Editor 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Visual GUI that allows users to manage audio tracks, instruments, filters, etc. Audio Recording 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Record and edit recorded audio and/or video Call Recording 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Mastering 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Transfer recorded audio from a source containing the final mix to a data storage device or third-party website Dolby.io 21 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audio Editor: Visual GUI that allows users to manage audio tracks, instruments, filters, etc. - Audio Recording: Record and edit recorded audio and/or video - Audio/Video Conferencing: Audio/Video Conferencing - Call Recording: Record the audio of phone conversations for quality assurance purposes - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Mastering: Transfer recorded audio from a source containing the final mix to a data storage device or third-party website - Media Library: Collection of images, videos and other digital content that can be used - Mobile Access: Access software remotely via mobile devices - Multimedia Support: Supports various file formats - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Projections: Estimate or forecast of a future scenario based on the study of present trends - Recording: Record live video calls to play later - Video Editing: Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions - Video Support: Supports various video file formats --- Get Advice We can help you find the software with the features you need. Features 4.2 (18) 4.2 Based on 18 reviews ## Pricing Value for money 4.5 (11) ### Starting price Free trial available Value for money 4.5 (11) 4.5 Based on 11 reviews ## Integrations [ Box](https://www.capterra.com/p/148766/Box/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.2 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.2 (14) 3.2 Based on 14 reviews ## User reviews Overall rating 4.1 Based on 18 reviews Filter by rating 5(7) 4(6) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Student Animation ### "Dolby.io a nice way to get a perfect audio quality " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 October 18, 2023 Pros Is very helpful when you can create a good audio without hurting your head thinking how to do it, works like a charm and I love it. Cons The price is a little to expensive and the customer support can be a little slow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Pablo L. Asesor de marketing Design ### "Buena opcion" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2023 Buen uso y de gran calidad proyectos de gran profesionalidad Pros Su calidad de imagen y audio son buenas resultados profesionales Cons Quizas exportación en diferentes formatos y calidades Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Analyst Market Research ### "Good platform for quality audio editing" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 9, 2022 Pros Provides the expertised quality of dolby for your own audio editing.. helps me to bring best quality audio for videos. Cons Does not provide the best value and customer support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Analyst Market Research ### "Awesome quality" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 18, 2022 Pros Amazing for media communications, god sound quality. Cons It is a little expensive and not such drawbacks Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Analyst Market Research ### "How dolby makes it easy to use video conferening to our app" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 7, 2022 Pros Quality communication with enhanced audio offerings Cons There are issues regarding its functionality but the team was responsive Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Analyst Market Research ### "Amazing platform for media communication" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 7, 2022 Pros It's good product to work on and saves lot of time Cons Customer support is not so good and is expensive Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Research analyst Market Research ### "Amazing platform for audio editing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 April 7, 2022 Pros Amazing unified platform for media communication Cons Customer support is not up to the mark and hence not able respond queries Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Supply Chain Research Analyst Market Research ### "Amazing tool for media communication and audio editing " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 March 31, 2022 Pros Media transformation platform for audio/video editing tool with features Nose suppression, high-quality video, security, automating podcasting inspection, professional-sounding interview noise cancellation, Cons The product offers a wide range of features at a higher price, the website should be more user-friendly with continuous technical team support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Research Analyst Information Services ### "Amazing Platform for Media communication" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 9/10 March 30, 2022 Pros The light feature of Dolby.ai make the complex task easier Cons Customer support is not up to the mark. sometimes the interface also create nuisance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PP Preshit P. Research Analyst Research ### "Amazing platform for media communication" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 10, 2022 Pros From dolby.io anyone can conduct media communication with ease and this platform helps to record the session with noise cancellation. Cons Everything is good in dolby except their customer support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/214213/Dolby-io/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.