# Dolby.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Dolby.io the right Cloud Communication Platform solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/214213/Dolby-io/reviews

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Dolby.io

4.1 (18)

[View alternatives](https://www.capterra.com/p/214213/Dolby-io/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Dolby.io

Ease of use

4.1

Customer Service

3.2

## Showing most helpful reviews

Showing 1-18 of 18 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Hiran T.  
Mechanical Engineer  
Oil & Energy  
Used the software for: 1-2 years

### "Dolby io is a cloud based redefined API media tool."

July 19, 2021

4.0

Dolby io helps to create quality media and with media processing APIs and interactivity APIs, the productivity also increases.

Pros

The API platform integrating audio, voice and video on a cloud. Audio insights show the distribution of noise, speech, music and silence in the audio before listing to media. Audio recording with the aid of Dolby io reduces the noise in the audio. Dolby enhances the media with modes like auto, movie, music, sports and voice. The free trial of interactivity APIs of Dolby io has 30K free minutes and no need to enter the credit card details. The pricing has low starting rates of $0.0025/min and with volume discounts rates. The media processing APIs of Dolby io has 200 free minutes each month with low starting rates of 0.05/min with volume discounts. The file-sharing option helps the user to send files to other users. The blogs are available in the resource section where the user can refer and improves the knowledge regarding the domain.

Cons

The Dolby io is available only on the web or cloud-based but not available on other platforms. The chatbot needs to be flexible with the questions.

Review Source

MF

Malcolm F.  
Product Manager  
Computer Software  
Used the software for: Less than 6 months

### "Dolby made it really easy to add video conferencing to our app"

February 8, 2021

4.0

Overall Dolby has been fantastic to work with and it has saved us a lot of headaches from trying to implement something more complicated.

Pros

With COVID we had requests to implement video conferencing directly within our app. We looked at a few providers but Dolby leads the way on all fronts. The drop in UX kit allowed us to implement and test a beta release with minimal development time. The team behind Dolby was extremely helpful in answering questions and helping us get started.

Cons

There were a few times when we found some lacking functionality or ran into an issue, but they have been very responsive and helped us through it.

Alternatives considered

[eyeson](https://www.capterra.com/p/165103/eyeson/)

Reason for choosing Dolby.io

Dolby's pricing and call quality were much better.

Review Source

GV

Gustavo V.  
Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Red Salud Usage"

February 2, 2021

3.0

The most useful feature is the possibility to create a videocall without spending hours and hours using open source implementations. We are a software company which has created a telemedicine app for physicians all over our country. We are not the owner of the app, so for us it was very useful to find out a service provider like you.

Pros

The integration with dolby was quite easy, in a couple of weeks we had a MVP working with most of the features the client asked us to implement.

Cons

When upgrading versions, we expect that all features that you have (and work) remaing working. If one of them fails, we have to put the face to our client trying to explain the origin of the bug and that is a very unpleased moment. It happens to us several times since version 1.8, march 2020.

Reason for choosing Dolby.io

We actually didn't choose Dolby. Our client has chosen for us and we agreed to use it.

Review Source

DS

David S.  
Adjunct Instructor and Artist  
Education Management  
Used the software for: Less than 6 months

### "Does Dolby.io keep people connected?"

August 5, 2021

5.0

Dolby has been very prolific in the past decade. Throughout mush of my life, I had only associated it with speakers systems or sound scoring in films and some video games. This company has been in the audio game for a long time and Dolby.oi is another exemplary product form them. Like many, in the years of 2020 and 2021, I've been working form home. I'm a professor at a four year university and I needed some decent audio recording software for recordings of my lessons and better sound quality for online meetings with student's and fellow faculty. This has done the job. I've used Audacity for recordings, and Garage Band, but I feel like I was jumping around to various software solutions to do something that should be very quick and simple -- Dolby offers that here.

Pros

There's a decent free trial. Why not try it out. A free trial may even suffice for your work load, if it's temporary. Sound is crisp, no static or audio artifacts. Easy to use. Editing options are effortless and simple, but this really shines for those who know how to code.

Cons

I could not find any cons. There are certainly other products out there, but I don't think it's fair to compare because with audio software, it seems like it's really dependent on the need. For calls and recordings for meetings, this is a really good piece of software. Amateur sound artists may find some benefits here too, but there's better products (even from Dolby) for that.

Review Source

Kumar A.  
Research  
Research  
Used the software for: 2+ years

### "Intelligent Platform for media communication and many more"

February 10, 2022

5.0

Pros

I liked the most their quality communication whether it can be podcasting or any streaming or if i talk about sound quality; the most perfect part is their audio.

Cons

But they lack in their exaggerated pricing structure and customer support.

Review Source

VR

Verified Reviewer  
Supply Chain Research Analyst  
Market Research  
Used the software for: 1-2 years

### "Amazing tool for media communication and audio editing "

March 31, 2022

5.0

Pros

Media transformation platform for audio/video editing tool with features Nose suppression, high-quality video, security, automating podcasting inspection, professional-sounding interview noise cancellation,

Cons

The product offers a wide range of features at a higher price, the website should be more user-friendly with continuous technical team support.

Review Source

VR

Verified Reviewer  
Student  
Animation  
Used the software for: Less than 6 months

### "Dolby.io a nice way to get a perfect audio quality "

October 18, 2023

4.0

Pros

Is very helpful when you can create a good audio without hurting your head thinking how to do it, works like a charm and I love it.

Cons

The price is a little to expensive and the customer support can be a little slow.

Review Source

VR

Verified Reviewer  
Research Analyst  
Information Services  
Used the software for: 6-12 months

### "Amazing Platform for Media communication"

March 30, 2022

3.0

Pros

The light feature of Dolby.ai make the complex task easier

Cons

Customer support is not up to the mark. sometimes the interface also create nuisance.

Review Source

VR

Verified Reviewer  
Analyst  
Market Research  
Used the software for: Less than 6 months

### "Good platform for quality audio editing"

June 9, 2022

5.0

Pros

Provides the expertised quality of dolby for your own audio editing.. helps me to bring best quality audio for videos.

Cons

Does not provide the best value and customer support

Review Source

Fabián C.  
Producer  
Music  
Used the software for: Less than 6 months

### "excellent audio quality"

August 11, 2021

5.0

I have never had problems with this software, it is simply very functional

Pros

When there is an audio software you want it to be the best, and everything that is with the Dolby seal is of high quality which I love

Cons

it is a bit expensive but it is worth it for its quality

Review Source

Pablo L.  
Asesor de marketing  
Design  
Used the software for: I used a free trial

### "Buena opcion"

January 13, 2023

5.0

Buen uso y de gran calidad proyectos de gran profesionalidad

Pros

Su calidad de imagen y audio son buenas resultados profesionales

Cons

Quizas exportación en diferentes formatos y calidades

Review Source

VR

Verified Reviewer  
Analyst  
Market Research  
Used the software for: 6-12 months

### "How dolby makes it easy to use video conferening to our app"

April 7, 2022

3.0

Pros

Quality communication with enhanced audio offerings

Cons

There are issues regarding its functionality but the team was responsive

Review Source

VR

Verified Reviewer  
Research analyst  
Market Research  
Used the software for: 6-12 months

### "Amazing platform for audio editing"

April 7, 2022

4.0

Pros

Amazing unified platform for media communication

Cons

Customer support is not up to the mark and hence not able respond queries

Review Source

PP

Preshit P.  
Research Analyst  
Research  
Used the software for: 2+ years

### "Amazing platform for media communication"

March 10, 2022

4.0

Pros

From dolby.io anyone can conduct media communication with ease and this platform helps to record the session with noise cancellation.

Cons

Everything is good in dolby except their customer support.

Review Source

VR

Verified Reviewer  
Analyst  
Market Research  
Used the software for: 6-12 months

### "Amazing platform for media communication"

April 7, 2022

3.0

Pros

It's good product to work on and saves lot of time

Cons

Customer support is not so good and is expensive

Review Source

VR

Verified Reviewer  
Analyst  
Market Research  
Used the software for: 6-12 months

### "Awesome quality"

April 18, 2022

4.0

Pros

Amazing for media communications, god sound quality.

Cons

It is a little expensive and not such drawbacks

Review Source

SJ

Sujata J.  
No  
E-Learning  
Used the software for: 6-12 months

### "Bes quality"

May 10, 2021

5.0

It is great experience that it increases the audio sounds.

Pros

The noise reduction and improve the sound quality make it more effective.

Cons

Nothing. I think this product is efficient and cost effective.

Review Source

HU

Hendrik U.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Nice Video conference API that fits our needs"

February 11, 2021

3.0

Pros

The Simple API and the crossplattform approach saved us lot development time.

Cons

There could be more options for the video Quality and more code Samples

Review Source

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