# Page 14 | HubSpot Sales Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is HubSpot Sales Hub the right Lead Management solution for you? Explore 501 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews --- HubSpot Sales Hub 4.5 (501) [View alternatives](https://www.capterra.com/p/214215/HubSpot-SalesHub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 14 - Reviews of HubSpot Sales Hub ## Showing most helpful reviews Showing 326-350 of 501 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MG Michael G. President Management Consulting Used the software for: 1-2 years ### "Free CRM - Can't beat that" December 4, 2018 4.0 Pros One of the most cost effective CRM's out there. You get a free CRM, has limited functions, but still allows you to do the basic CRM functions. Cons On the free version you are forced to keep certain fields and cannot delete them out unless you have a paid version. Review Source RB Robert B. Used the software for: Less than 6 months ### "The long but worthwhile journey" January 12, 2015 5.0 Pros It's integrated to always keep inbound marketing at the core. We have adopted and subscribed to the inbound methodology, and it makes it incredibly easy to have a completely integrated marketing platform at the middle of our inbound marketing activities. In one sentence: HubSpot's dedication to inbound is what I like most. Cons I have zero complaints with the vendor. I think the product is evolving, so there are going to be quirks and then advancements. Currently I am very pleased with branching workflows, which we had made suggestions for previously. I also think the social monitoring and posting could get better. It would be great if there was a big control station, like the one in Hootsuite. I would love to see a social integration that could hold its own in a social media war room - real time trends, multiple social platform integrations - with posting and stat tracking. It would be something where you could get the pulse of all of social media in one place. Review Source SW Sean W. CIO Used the software for: 2+ years ### "Hubspot has taken your inbound marketing day to day to the next level!" July 9, 2015 5.0 Pros The ease of use, great support and glitch free experience. Cons Upgrade pricing is a little steep from one product to the next. Review Source mH martha H. Director of Business Development Marketing and Advertising Used the software for: 6-12 months ### "Decent CRM for sales" December 6, 2016 4.0 The sales aspect is pretty good but for the money I would use Pipedrive instead. It feels like the pipeline is over built and getting to the information I need quickly seems cumbersome. Pros Integrated with the rest of Hubspot Cons It is over built and updating information is clunky Review Source PC Priscila C. Encarregada Operacional Real Estate Used the software for: I used a free trial ### "Gerenciamento de Vendas" October 23, 2023 5.0 Recomendo de modo geral a utilização. Pros Atualmente utilizo para gerenciamento de vendas da equipe em prospecção do cliente até a conclusão final da venda.Acredito que tenha muito mais a agregar, por ora, utilizo funções simples. Cons Estou amando os recursos que estou utilizando. Review Source JH Jackie H. Management Consulting Used the software for: Less than 6 months ### "HubSpot provides everything except my morning coffee" November 24, 2014 5.0 Pros What I like best about HubSpot is the superior technical support. In 98% of the cases, the assistance is spot on. Someone is available at virtually any time and, even better, I am not treated like an idiot regardless of how basic my question is. It's hard to believe, but that does happen with some tech companies. Tied in with that is the fact that HubSpot actually listens to my suggestions for improvements and, in some cases, has reached out to me for my opinion on proposed changes. Both make me feel valued. Also, it's a great product. I love the way HubSpot has everything in one place. I can blog, send emails, update my website, figure out keywords, create landing page, look at how my competitors are doing and much more. Cons What I like least is the inability to post to Facebook groups or pages other than my fan and personal pages. I would also love to be able to add images to my LinkedIn posts from the social media scheduler tool. Review Source AR Astha R. Careers Associate (HR) Medical Practice Used the software for: 6-12 months ### "Free so can be used" November 13, 2018 3.0 Pros Helps in keeping a track on mails and know if the mails have been openined by the receiver. Good tracker Cons Sometimes doesn't show who has opened the mail if sent to multiple person, and seems as a kind of not true. Review Source BB Björn B. DAM Expert Information Technology and Services Used the software for: 6-12 months ### "Good all-in-one-solution for CRM" January 13, 2023 5.0 Pros Perfect for tracking leads and all other customer activities. Cons The email module is a bit expensive compared to other tools in the market. Review Source WW Wolf W. Jolt Software Computer Software Used the software for: Less than 6 months ### "An Inbound Sales essential" August 14, 2019 5.0 Pros Love how easy it is to gain visibility to leads coming in. Also, the mobile app works flawlessly so I have found myself using it a decent bit to live chat with people when I am away from my desktop. Cons Nothing too negative about it. One thing is remembering to go away when I leave work. Wish there was an automated away option based on business hours. Review Source FC Francis C. Marketing Consumer Goods Used the software for: Less than 6 months ### "Hubspot ventas" April 9, 2023 5.0 Buena aplicación Pros Poder saber quien vio los correos para así dar seguimientos Cons La asistencia, quizás contacto vía telefónica Review Source BNE Boris Nicolas E. Project manager Management Consulting Used the software for: 1-2 years ### "One of best free CRMs" July 12, 2018 5.0 Pros offers free subscription and has no major limitations in number of users or number of contacts as some of the competitors have. You can try it out as long as you want. Cons some futures have to be bought and can get expensive. Missing some automatisation, like for instance you have imported contacts with company names, but the companies are not shown, when you go from contacts to companies. Review Source Doug H. Used the software for: 6-12 months ### "null" February 4, 2016 4.0 Review Source LV Laura V. Marketing Intern E-Learning Used the software for: 6-12 months ### "You wanna know? Well here you go!" April 26, 2017 4.0 I am a Marketing Intern at my place of employment and I just find Hubspot Sales so easy to use! I am learning a lot through this platform that will really help skyrocket me into great marketing positions. Pros Ease of use and its support team. Review Source AD Ali D. Medical Practice Used the software for: 1-2 years ### "HubSpot: A Marketing and Sales tool" June 30, 2015 4.0 Pros There are SO many things you can do with HubSpot. It is such a multi-faceted platform. Their customer service is very helpful. I have also found their online tutorials to be very helpful when trying to understand all of the moving parts on the platform. Cons There may almost be TOO much that you can use the system for, if that is possible. It is difficult to know everything that they offer because there is so much offered. Review Source SG Stephanie G. Computer Software Used the software for: Less than 6 months ### "Great solution with great support!" November 24, 2014 4.5 Pros HubSpot really wants you to be successful with your inbound efforts. If you win, they win, because you keep renewing your contract every year. That's why they provide best-in-class support and lots of resources to ensure your success. They also have a growing partner network of designers, content creators, branding experts, CPC experts and more. Cons The workflows and sales CRM integrations can be tricky, but it's more because of the process than because of the tool. Everything you need to run a somewhat sophisticated automated marketing program are there, but it takes resources to put everything together. You can be successful with a 1-person marketing team, but you aren't going to be able to do a really deep implementation of the software. I also don't think it integrates well with Google Ads or social ads, but that could be on their long-term roadmap. That's the one thing we have to do outside of the software. Review Source HK Hardik K. Marketing Manager Medical Practice Used the software for: Less than 6 months ### "One of the best Sales & Marketing CRM" November 9, 2017 4.0 Not at the moment. Pros End-to-end sales automation with reminders and custom created email templates. Email templates can be shared with team members, pipeline sync with CRM and tracking. Cons Hubspot should create a team that helps new CRM users to keep learning and uses best practices, There must be a team who keep tracking ROI and share with the buyer. Review Source MAA Monica Acon A. Sales Manager Primary/Secondary Education Used the software for: 6-12 months ### "HubSpot the sales CRM for motivated individuals. " April 11, 2017 4.0 Hubspot Sales provides the functionality to manage your accounts in a lean time saving way. I really like the fact that I can create contacts, record where we are in the sales process and filter that in the homepage to save time and increase productivity. I also enjoy the fact that I can go through the certifications which help me manage my contacts better. Pros It talks with other parts of the system, meaning that if I create a client and it has a corporate email, it links to the other clients within that email. Cons It is not as intuitive as I wished. The certifications help if I have the time to make them. Review Source VR Verified Reviewer Vendor Performance Manager Aviation & Aerospace Used the software for: 6-12 months ### "Hubspot | Honest Review" January 30, 2019 4.0 Pros Helped my team & I track deals, leads, prospects as well as prospect status's which was helpful. It's not very expensive compared to other major CRM providers either. Cons Feel that it's not very user-friendly platform. Compared to other CRM competitors it doesn't have as clean of a user interface, overall it looks a bit outdated. Review Source EB Eliott B. Traffic Manager Information Technology and Services Used the software for: 1-2 years ### "Logiciel de vente fiable" February 15, 2023 4.0 HubSpot Sales Hub est un logiciel de gestion des ventes très fiable et intuitif, mais pas donné ! Pros Gamme complète pour la gestion des ventes avec de jolis tableaux de bord. Permet une automatisation du processus de vente. Et il y a pas mal d'intégration avec des applications tierces. Cons Clairement couteux, la configuration initiale peut être laborieuse et comme souvent un temps d'apprentissage assez long. Review Source RC Ryan C. Director of Business Development Used the software for: ### "Low Cost Yet not Low Power" December 10, 2016 3.0 Moving to Hubspot Sales for us was a difficult decision but ultimately the right one. We were already utilizing the Hubspot Marketing Platform and wanted to bring our entire buying journey together in one platform to provide the type of data we needed to power our acquisition efforts. We got a lot more than we'd hoped. The transition to Hubspot Sales was quite simple, it challenged us to build out our processes a bit further and allowed us to leverage automation technology to manage some of our follow-up process. Where the product falls short is in it's reporting capabilities. Pros The amount of great features, like Meetings, Templates and Sequences. This tool allowed us to shut down three others, it's highly valuable and low cost. Cons Reporting is very weak, even with the add-on reporting product. Review Source AR Alex R. Ceo Telecommunications Used the software for: Less than 6 months ### "Nothing can beat them" November 12, 2019 5.0 Overall I strongly recommend every single product from them Pros The ease of use with this software is just mind blowing the automations and the proactiveness is just out of this world Cons The ease of use with this software is just mind blowing the automations and the proactiveness. Nothing negative to say Review Source IMS Iran Marcos S. Gestor Financeiro Venture Capital & Private Equity Used the software for: I used a free trial ### "Avaliando a ferramenta do hubspot sales" October 20, 2023 5.0 Está sendo uma experiência organizada e eficiente. Pros O que mais gostei foi a facilidade de acompanhar todo o processo de vendas no HubSpot Sales Hub. A plataforma oferece um painel intuitivo que permite visualizar todas as etapas do funil de vendas, desde a prospecção até o fechamento. Cons Achei a interface um pouco confusa no início. Review Source AD Alioune D. CEO Marketing and Advertising Used the software for: 6-12 months ### "Good software " December 31, 2022 4.0 Pros Easy to use and configure and easy to build custom dashboards with outstanding workflow Cons It's a bit expensive for my taste, he thought about reviewing the price Review Source NA Natasha A. Customer success Computer Software Used the software for: 6-12 months ### "Easy to use and pleasing design" August 15, 2019 4.0 Pros I like being able to look back at all past contact with a client and easily look up relevant contact details. The system is easy to use and offers a nice quick value in managing client relations Cons I couldn’t easily create the reports and automated reminders I wanted to set up Review Source AG Ana G. Student Information Technology and Services Used the software for: Less than 6 months ### "Great email tool." February 23, 2023 3.0 Pros It is good for small businesses and everyday comunication. Cons Tool it is not flexible and would not doo everything for you. Review Source Similar Products Featured ## Related categories [Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.