# Page 15 | HubSpot Sales Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is HubSpot Sales Hub the right Lead Management solution for you? Explore 498 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews --- HubSpot Sales Hub 4.5 (498) [View alternatives](https://www.capterra.com/p/214215/HubSpot-SalesHub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 15 - Reviews of HubSpot Sales Hub ## Showing most helpful reviews Showing 351-375 of 498 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LM Lisa M. Computer Software Used the software for: Less than 6 months ### "Great marketing platform for SMBs" November 6, 2014 4.0 Pros The thing I like most about HubSpot is that everything is in one easy-to-use platform. Making connections with our marketing data is a lot easier now, because we can see everything a prospect has done, whether they visited a Web page, opened an email campaign or filled out a form. Cons I cannot take my own HTML and drop it straight into the email builder. HubSpot makes you use their templates, which in my opinion, aren't very sexy. You can purchase pre-built email templates, but you still have to customize them from a branding perspective. And to do that, it's extremely helpful to know HTML. I've used many other email vendors (Emma, Constant Contact, MailChimp, ExactTarget) and a number of them let you drop in your own HTML. I really think HubSpot should reconsider this. Review Source Alessandro R. Strategic Planner Marketing and Advertising Used the software for: ### "null" October 27, 2017 5.0 Review Source Walter C. CSS-LATAM Internet Used the software for: ### "null" November 6, 2017 5.0 Review Source JS John S. Used the software for: 6-12 months ### "HubSpot is the best marketing automation software for SME" February 23, 2015 5.0 Pros The software is comprehensive, works really well and is easy to use and learn. The vendor supports partners and direct users very well with lots of training and quick support. Cons There isn't really very much not to like about this. Review Source SW Sean W. Used the software for: 6-12 months ### "Love Love Love the Hubspot CRM" March 3, 2015 4.5 Pros The best thing about the Hubspot CRM is that it is another extension between the marketing team and the sales team. It has helped us all be on the same page, and continues to help us grow and work together. Cons I do wish that it has some prospecting capabilities and that the sidekick was fully integrated with the CRM inside of the same dashboard. I love all the products but would like to have them in the same place. Review Source CS Cam S. Student Education Management Used the software for: Less than 6 months ### "Great way to centrilzie Sales operations" April 16, 2021 5.0 Overall it was a good product. I used it for some time and found it way better than a spreadsheet. Would recommend it for both SME and large companies looking to optimize the Sales department. Pros There are several good features, such as contact lodging and calls tracking. It also allows multiple team members to input. Cons Could be more intuitive to use. Navigating across tabs sometimes is confusing and creating new clients takes several clicks. Review Source PD Patricio D. Owner Insurance Used the software for: Less than 6 months ### "From free to paid version" December 12, 2017 4.0 It is a good CRM, it manage sales in a good way. Recommendable Pros The CRM has good features, easy-to-use, very useful. Specially for small business, it seems you can growth with it. Cons Gap from free to paid is high for a growing small business. I Think that to add new features and depending on the number of users should be the first level price. Low if users are few. Review Source CR Candice R. Marketing and Advertising Used the software for: Less than 6 months ### "HubSpot - The All-In-One Software" December 1, 2014 5.0 Pros The thing that I like best about HubSpot is that everything is wrapped into one when it comes to inbound marketing. You can control your blogs, social media, and CRM all in one place. It also makes it very easy to link one thing to another. For example, when creating a social post, it has a convenient drop-down menu that lists all of your blogs. This makes it very easy to share your blogs and other content that you've created. Cons The thing that I like least about this product is that you cannot do anything on Google+ communities. The only actions you can perform for Google+ is posting on your own page. This allows less tracking on this platform and will likely misrepresent how well it is actually working for your business. Review Source AS Anushka S. Content writer E-Learning Used the software for: I used a free trial ### "Making deals and tracking made easy" August 26, 2023 5.0 It is a great platform for sales engagement, tracking and a lot more. Pros 1\. User interface is really good and attractive.2. Helps to close deals in a great manner.3. Helps manage the sales of the team. Cons 1\. There are occasional bugs and glitches in the platform.2. The pricing of the subscription plan was high for me.3. Does not let me change my subject head. Review Source ND Nicole D. Marketing and Advertising Used the software for: Less than 6 months ### "Must-have Marketing Tool!" December 30, 2014 5.0 Pros There's lots to rave about when it comes to HubSpot, but I have to say that what I like most about it is that it's constantly improving. While HubSpot is already an essential component of Pyxl's inbound/digital marketing, as well as most of our clients, they also do an amazing job of taking user suggestions and making the platform better each and every month. HubSpot is also one of those companies that you can't help but buy into the culture of! Great product, great company! Cons There's not much to dislike about HubSpot, but one area of improvement I see is around the reporting functionality. The reports that are currently available are helpful, but I could definitely see this part of the platform being improved. Review Source AS Arttu S. Customer Support Specialist Information Technology and Services Used the software for: Less than 6 months ### "HubSpot Sales Hub Helps me daily !" June 9, 2021 5.0 Pros In HubSpot it is easy to keep on track with tickets and be on track with everything! Cons Sometimes the automations in HubSpot aren't that great. Review Source NK Nour K. Consultant Philanthropy Used the software for: Less than 6 months ### "HubSpot in Non-profits" November 10, 2017 5.0 Pros Ease of use, integration with many vendors and solutions, workflow is very beneficial, mobile app is very useful. Cons In ability to send email campaigns unless you use the marketing module, sending bulk emails, for example, multiple people in a deal is not possible, price is high, some field properties are not customizable. Review Source MS Melissa S. Computer Software Used the software for: Less than 6 months ### "HubSpot is a big reason that I love marketing!" November 10, 2014 4.5 Pros The HubSpot platform is fairly easy to use, and everything I can't figure out is a phone call away. Support is great and always friendly. You don't have to pay extra to access fast answers either. Their support team walks the walk and talks the talk so you also aren't stuck explaining foreign concepts to them when you need help figuring out how to make a workflow work best. I just love their support. Cons In the spirit of agile, they are constantly pushing updates to the system. Most updates are great, but sometimes it seems like buttons disappear or move over night, and it can be a little annoying trying to find out where that thing went when it used to be right here. It happens rarely though! Review Source JL Jamie L. Medical Practice Used the software for: Less than 6 months ### "Gets the job done" December 18, 2014 4.0 Pros HubSpot continually adds features that make it easier to get all of the nitty-gritty details done in a faster way. So much goes into lets say a webinar, and HubSpot ties it all together in a way that makes my day much smoother. HubSpot also does a great job at giving you tools to succeed. They work hard to make sure their customers are not only in their system daily, but avid fans. Cons I dislike the loading speed while using landing pages, but it could be my internet connection. The HubSpot icon just spins an spins and spins sometimes. I also get overwhelmed in the system a lot and find that the custom reporting has a lot more potential than it currently offers. Review Source JG Jessica G. Used the software for: ### "Excellent for any sized business" April 27, 2017 5.0 We use HubSpot for campaign management, lead generation, lead management, nurturing (sending follow-up emails, campaigns, etc), inbound marketing, and tracking. While my personal experience in the Sales platform is lesser than the Marketing platform, it has still been an excellent tool. The tasks option is also an interesting feature I look forward to working with. Review Source CS Chance S. Marketing and Advertising Used the software for: Less than 6 months ### "An amazing tool with a superb customer support system" December 4, 2014 3.5 Pros Customer support at HubSpot is incredible to say the least. For most of our issues, our direct account manager stays on top of everything and doesn't let much slip through the cracks. For anything she can't handle, filing a support ticket is usually a very quick and easy process. Cons We've experienced a few glitches in the system that have occurred at critical times for our clients. This has prevented the automated followup systems from working, which has resulted in our clients being left with cold leads. At HubSpot's price, this should not be an issue. And when it is an issue, they should be willing to reimburse our clients for the month at the very least. Review Source PT Patricia T. Telemarketer Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Daily User" July 12, 2018 4.0 Pros I love the short learning curve, and the fact that there is a free account option. An administrator can create teams within a list of users for information sharing, and it is simple to "tag" other users to share information (similar to social media). Cons Frequent updates and changes to layout Some features are locked- there is not a "middle ground" user type. Either administrative with access to absolutely everything, or there is essentially a "view only" user type. Review Source LC Larzel C. Business Development Manager Insurance Used the software for: Less than 6 months ### "I had an issue importing contacts on Hubspot" April 10, 2018 3.0 Hubspot used to be good but this experience was really bad. Pros Usually I can get Customer Service right away. I usually get the happiest and friendliest people from Hubspot help me out. Cons Names and emails was not appearing. I was trying to explain to the customer support what I did. Review Source KS Kathryn S. Computer Software Used the software for: Less than 6 months ### "Effective and easy to use" November 26, 2014 5.0 Pros Hubspot is constantly providing excellent content, on top of the software, that makes my job easier. They lead the way in new and creative ways to use the software and reach prospects and thrill clients. I feel powerful using Hubspot software knowing it can do most anything I need it to do. Cons Occasionally I've had issues where I'll submit a problem or functionality issue, and I'll get a response from customer service that they're looking into it and will get back to me, but they don't. Once I had three weeks pass and I was forced to contact them again for an answer. It can be frustrating, but those instances are generally few and far between. Review Source eF emily F. Business Development Specialist Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Basic and easy to use and learn" May 8, 2017 4.0 Pros Super simple UI with a very understandable format. Easy to import and export. UI is also very fast. Great CRM for new or small companies. Cons Not much to expand as the company grows. No email integration or online document integration. Have to input manually. Review Source JW Jenna W. Owner Telecommunications Used the software for: Less than 6 months ### "Low cost and great platform" September 21, 2019 5.0 Pros I've always been a fan of the HubSpot softwares and HubSpot Sales is no different. The monthly fee is very much worth the price as it gives you full access to all of the features. I love being able to setup and schedule meetings, do email marketing, and store documents in the same place that my leads are managed. Cons I don't really have any cons to HubSpot Sales. It's overall a great product, highly recommend! Review Source SS Steven S. Managing Member Financial Services Used the software for: I used a free trial ### "Quality but barrage to upgrade" December 16, 2022 4.0 Pros The features and CRM management system are intuitive and useful. Heavily focused on education and customizability. It also appears the software deep dives into lots of tangent functionalities. Cons Barrage of recommendations to upsell can be distracting from actual use of the product. Review Source JM Jessica M. Client Services Assistant Management Consulting Used the software for: Less than 6 months ### "Awesome" September 21, 2018 5.0 Pros Hubspot combines all of your marketing, sales, and CRM needs in one spot. Extremely user friendly and customizable. Cons There are no negatives that I can come up with as of yet. It does everything I need it to do and more! Review Source CS Craig S. Management Consulting Used the software for: Less than 6 months ### "Love Hubspot. A Branding marketing team without having to hire one " November 20, 2014 4.5 Pros The smaller the company, the more difficult it is to do everything effectively. One of these areas is in brand marketing. For me, HubSpot is my brand marketing software team. There is so much to learn and there is no limit to their knowledge base and resources. The marketing resources and how-to is delivered with personality and in a fun way. Inbound Marketing is the new way of doing things and my content will live on rather than dying in an ad which has a short shelf life. Tech support is extremely responsive. Their followup is excellent. Cons It's the learning curve I like least. It takes time. Review Source AR Alexandra R. Used the software for: Less than 6 months ### "Happy with HubSpot" December 18, 2014 4.5 Pros I really like how HubSpot is so user-friendly and provides me many opportunities to market for my clients. If they want me to do blogging and social media, I can do that. If they need me to create a landing page, I can do that. (And I'm not a developer!) Also, the customer service is great. I can always get a hold of my account rep and we can figure out any issue. Cons There really isn't much about HubSpot that I don't like. I have had issues with the tracking data. My analytics aren't always correct, but as I said before, the customer service is great and helps with that whenever I call. Review Source Similar Products Featured ## Related categories [Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.