# Page 6 | HubSpot Sales Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is HubSpot Sales Hub the right Lead Management solution for you? Explore 501 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews --- HubSpot Sales Hub 4.5 (501) [View alternatives](https://www.capterra.com/p/214215/HubSpot-SalesHub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 6 - Reviews of HubSpot Sales Hub ## Showing most helpful reviews Showing 126-150 of 501 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KP Kathleen P. COO Real Estate Used the software for: 6-12 months ### "Powerful tool, but takes a lot of time and money to get there" October 23, 2022 4.0 Neutral Pros The product has a great deal of capability if you know how to tap into it Cons Very difficult to implement, very little support of integrated apps Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Airtable](https://www.capterra.com/p/146652/Airtable/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing HubSpot Sales Hub Ability to handle contacts Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Integration abilities Review Source Courtney K. President & Founder Marketing and Advertising Used the software for: 2+ years ### "Great Product, Ease of Use and Control " February 7, 2021 5.0 it is good as companies are starting out and salespeople are getting comfortable Pros This is a good starter CRM. Sales folks will need to get a foundation and utilize more than a spreadsheet. This has stronger accountability but less reporting or workflows as something such as SFDC. Cons The UI is a touch childish - perhaps it's just me and maybe not important but seems less business and just not quite as professional as what I am used to in the Enterprise world. Review Source AM Allie M. Digital Analyst Computer Software Used the software for: 2+ years ### "Simplifies Everything, Streamlines processes" September 22, 2020 5.0 I have saved substantial time, money & resources by using HubSpot Sales Hub. It works seamlessly with marketing hub and automation. I would purchase the full HubSpot suite if I were looking for a new software. Pros \-As a lead generation manager with a marketing background, sales hub is a breeze and intuitive! -Easily identify new leads, sort leads and assign leads manually or via workflow! This saves time, money, energy and alleviates any concerns of one rep receiving more leads than another. - So many tools for sales to leverage! Sequences to customize, notes in CRM and robust contact profiles. Cons \-Pipeline tracking could be a little more intuitive. It would be excellent to add features including probability of closing during time periods and a cleaner view of who is working the lead. -Setting up sales pipelines and workflows is time consuming BUT WORTH IT. Review Source ŁW Łukasz W. Owner Computer Software Used the software for: Less than 6 months ### "Great tool for experienced sales people and newbies" November 15, 2022 5.0 Powerful tool which help me to make my first steps in sales pipeline and reporting world Pros Workflow that automates a lot of work and data properties with predefined values which help you start quicker an then “polish” the process yourself Cons I think the price and the fact that most of powerful features like custom code in report are available only on entrprise plans Review Source Baptiste L. CMO Computer Software Used the software for: 1-2 years ### "Un must have" February 24, 2023 5.0 Pros Un logiciel SAAS 360, qui couvre de nombreux besoins : Sales, Marketing, SAV Cons Certaines fonctionnalités nécessitent une formation pour être prises en main. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing HubSpot Sales Hub La tarification était plus attractive et plus d'autonomie. Review Source Mike R. Sr. Marketing Manager Computer Software Used the software for: 2+ years ### "HubSpot Sales Pro is everything you need for sales and marketing alignment right from the Inbox." May 3, 2017 5.0 Pros It's easy to get started, easy to use, and easy to train your team on. The on boarding plan HubSpot puts into place also takes care of the heavy lifting for first time users and gets them feeling like an expert quickly. My favorite feature is probably the sequences.. sending a series of emails that are specific to an audience or profession or industry automatically has never been easier. Cons There is some "workflow" stuff that needs to be looked at. Our sales reps tend of a way of working through things and don't always see how the tools can be applied to their workflows. Otherwise, if you have the ability to train people and get them to try it they'll see the value. Review Source WL Winston L. Founder Information Technology and Services Used the software for: 1-2 years ### "Very powerful tool" September 22, 2023 4.0 Overall experience has been great even though the initial learning is somewhat challening. Pros A lot of features in HubSpot, very powerful tool. Sometimes a little too intimidating to use because it includes a lot of functionalities we don't know how to use (and continue to learn). Cons Slightly expensive tool even though it's still less than Salesforce. Onboarding process can take a bit of time of its complexity. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Review Source Axel H. CEO Computer Software Used the software for: 2+ years ### "Hubspot Sales Starter (Legacy)" July 15, 2022 4.0 Pros The email sequences makes it easy to reach out to a larger audience as you program follow-up emails and tasks ahead. Cons That the pricing options in the quota and deal section is not very flexible or customizable. For example we have a usage based pricing. Review Source VR Verified Reviewer Business Development Representative Computer Software Used the software for: 1-2 years ### "HubSpot is a fantastic tool to use for Sales or Marketing" October 23, 2019 5.0 My experience has been a great experience. I am truly able to rely on this system to get my work done. Pros My absolute favorite thing about this tool is the ability to enroll prospects into a pre-made sequence. I can set the certain days and times for the emails to be sent and tasks to be created like "call person X". It auto un-enrolls as soon as the person replies which is great because if they reply while im OOO or on vacation, it will not send them another email without me knowing. Cons I am not able to mass upload a group into a template unless I upgrade to a different version. This to me seems like such an easy process, but I'm not allowed to have the ability to do it because we have to upgrade. The product has the ability to do it, but the admin will not allow for this extra charge. Review Source VR Verified Reviewer Partnerships Manager Internet Used the software for: 2+ years ### "The best CRM for small and medium sized companies" August 1, 2019 5.0 Hubspot allows me to effectively management my sales pipeline, keeping track of the main clients and deals. Pros I really like Husbpot because it's very easy to use and has multiple relevant integration with other softwares, such as Gmail, Google Drive and Google Calendar. Husbpot is perfect for small and medium businesses, as it's flexible and robust at the same time. It allows you to customize your sales funnel and program automatic reminders, tasks and follow-ups. This is the best CRM I've used so far. Also, Hubspot integration with Gmail automatically log events into the company/deal profile, facilitating the lead management. Finally, their free trial is very complete and helpful to understand how it works. Cons The reporting tool is a bit limited, as it doesn't allow you to customize charts and reports so much. Even though they collect a lot of data, it could be processed in a more robust and efficient way to help sales people to understand their performance better. Review Source LW Leo W. Senior Director Corporate Partnerships Events Services Used the software for: 6-12 months ### "Great Sales CRM! " February 11, 2020 5.0 From day one I could see the value, and was happy with it. Being able to track documents and emails alone, in my business, is key. It allows me to see which prospects are the most engaged with the content, and that makes all the difference! Pros This is a great tool for your sales process. It provides oodles of data about your outreach, about email viewings, detailed data about how prospects are viewing your documents (even which pages, and for how long!). As a whole, it provides a variety of reports, lets you upload more documents and email templates than you could ever need! It integrates seamlessley with GMAIL (this what really what sold me), and operates along side your gmail account. Hence, I don't have to go in and manually add prospects to the CRM, I don't even need to input them via one list of all of them at once. Just working every day adds them one at a time as I work. And if I want to do it on a mass scale, I can do that too! Cons Cons... well. I feel like I could use a coach to sit by my side and show me everything. There is quite a lot that it does, and for a guy like me who isn't near as tech saavy as I think I am, it's quite complex. I see my colleague utilizing the software to a much higher degree. I feel I will get there, but for now it serves a few key purposes, and is already well worth the expense. Review Source BT Bhushan T. Marketing Communication Chemicals Used the software for: I used a free trial ### "Popular tool for sales journey management" January 30, 2023 4.0 a sales software that helps businesses to manage and grow their sales activities. It provides features such as email tracking, lead management, and deal management to help sales teams streamline their work and close more deals. The platform integrates with other HubSpot tools, such as Marketing and Service Hub, to provide a seamless experience for businesses using the full HubSpot platform. Pros This suite of sales software tools designed to help businesses streamline and optimize their sales processes. It includes features such as email tracking, lead management, meetings scheduling, and integrations with other sales tools. The goal of HubSpot Sales Hub is to help sales teams close more deals by providing them with the tools they need to be more productive and efficient. Cons communications emails not being delivered or are marked as spam Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing HubSpot Sales Hub Pricing and major acceptance by the industry Review Source Rodrigo A. Gestor de Marketing Marketing and Advertising Used the software for: 1-2 years ### "Muito bem integrado e prático" February 24, 2023 5.0 Pros Integrações via API, Plataforma bem didática, ele é bem prático. Cons Não consigo pensar em nada no momento. Realmente gostei muito. Review Source VR Verified Reviewer Associate Marketing Operations Information Technology and Services Used the software for: 1-2 years ### "HubSpot Sales Hub Review" February 2, 2023 4.0 Pros I liked this tools because anybody who have not used this tool can easily learn in couple of days - Ease of use Cons Sometimes its fails to sync the leads properly with the CRM and it causes the misalignment b/w CRM and HubSpot Review Source FCD Fernando César D. Sales specialist Financial Services Used the software for: 1-2 years ### "Using Hubspot CRM as a primary CRM" March 2, 2022 4.0 I liked so much hubspot because I had freedom. Pros Hubspot it’s easy to use and most of the things don’t need a IT guy next to you. This makes everything much more easy. From automations to reports if you have average IT knowledge you could walk alone. Cons Customization. I think some stock reports are not so useful for my business case. Besides this the seller interface doesn’t have a view with the main tasks, news or a feed running things that are important to the rep. Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Review Source MF Maximilian F. Senior Office Manager Utilities Used the software for: Less than 6 months ### "Gutes tool" July 18, 2023 5.0 dokumentation und controlling, großer datenspeicher große datenbank Pros Für das Tracken der einzelnen deals wirklich gut in verschiedenen stati kann genaustens gesehen werden wie weit der vertrieb gekommen ist und als außenstehender kann man dadurch sehr gut anknüpfen Cons einige funktionen sind möglich aber nur durch weitere sehr teure upgrades nutzbar, obwohl dies funktionen teilweise im salesbereich pflicht wären in meinen augen Review Source Kristi A. PR & Marketing Manager Hospital & Health Care Used the software for: 1-2 years ### "HubSpot Sales Hub is awesome, but the cost can rack up fast" April 22, 2021 5.0 Overall, the HubSpot Sales Hub is good foe increasing efficiency and productivity of your sales team. Pros The HubSpot Sales Hub is capable in so many ways — it enables our sales team members to call from the platform, take notes, search quickly, and run through their tasks automatically. Perhaps the greatest advantage from an administrative standpoint is the ability to automatically create tasks with workflows and see that they get done in a timely manner. Cons The worst thing about this software — by far — is the fact that you have to pay more and more money for each little feature. There’s not a lot of value-add here, and the software boasts a LOT of cool features that are not inexpensive to use. The tiered plan system is a bit frustrating when you (understandably) find out that you don’t have access to the most powerful features, or when someone on your sales team sees what they could be doing and wonders why they can’t. Review Source JA Josué A. Business development manager Computer Software Used the software for: 6-12 months ### "El CRM más completo " May 10, 2023 5.0 Pros Las funciones son potentes y en una versión gratuita obtienes muchas posibilidades Cons El siguiente nivel de versión de pago, el costo es muy alto. Sería genial si existiera una licencia de menor costo Review Source GS Grant S. Head of sales Information Technology and Services Used the software for: 1-2 years ### "Great CRM & value for money" December 14, 2022 5.0 Overall it's a great CRM tool if you don't require a 'platform' with all the bells and whistles. Pros Easy to use and customizeNo code requiredResponsive application Cons The cross object field management is confusing and not intuitive. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing HubSpot Sales Hub Cheaper and much easier to get started and for standard leads, contact and pipeline management with reporting. Review Source VR Verified Reviewer Marketing coordinator Computer Software Used the software for: 6-12 months ### "The most important tool I use daily" February 10, 2021 5.0 I couldn’t live without this tool in my day to day. My experience has always been very pleasant and helps my team find success on every project we work on. Pros This website is a driving factor of my business needs. It’s the main one used daily from my team and it drives results across the board. The ability to track in detail statistics and metrics, is a complete game changer and is the guard rails that my team needs in order to narrow down what we are doing right or wrong. Fully customizable, extremely user friendly, and simple enough for any skill set to create full blown campaigns at a click of a button. Cons Because of how detailed the website is, it offers many options that may be hard to find exactly what you are looking for. It can sometimes be challenging for first time users to understand the verbiage or location of exactly what they are trying to find. Review Source Richard B. Head of Growth Sports Used the software for: Less than 6 months ### "Une solution simple de gérer ses ventes" October 25, 2022 5.0 Pros La simplification de ce logiciel est un point particulièrement important et notable. De plus, les ressources de formations permettant de prendre en main l'outil sont très intéressantes et la prise en main du logiciel en est d'autant plus facilité. Cons Le prix !! (et quelques problèmes pour exporter certaines données) Reason for choosing HubSpot Sales Hub Un produit fiable et reconnu Review Source SGK Sadia Gohar K. Sales and Marketing Specialist Pharmaceuticals Used the software for: 1-2 years ### "Great sales CRM " February 6, 2023 4.0 It is no doubt one stop for all sales teams. Great tool which doesn't need too much of training for sales team to be able to start using it. We have loved it and it has the best integrations with other essential tools. Pros It is a perfect sales CRM. Does everything that one sales team need.1. Great for building sequences for emails automation2. Great at bulk email sending3. Offers best pipeline management4. Decent at reporting and forecasting5. Great UX Cons 1\. It is very expensive for a sales CRM2. Customer support is poor Review Source JL Juana L. Manager Télémarketing Farming Used the software for: 2+ years ### "Bonne CRM " August 22, 2023 5.0 Utilisatrice depuis 4 ans, le support chat est tjs dispo en cas de question. Bon logiciel Pros Bonne CRM, très simple d'utilisation. Support Chat très dispo et compétent Cons Pas d'inconvénient majeur. Quelques bug occasionnels, mais vite réparé par le support Review Source VR Verified Reviewer Senior Customer Success Manager Computer Software Used the software for: 2+ years ### "Great Scheduling Tool for meeting with Clients" August 18, 2019 4.0 Great tool with lots of features, have had a positive experience using Hubspot Meetings tool. Pros We use Hubspot Meetings to let clients book appointments with members of our team. It integrates with Outlook and updates instantaneously so clients can't book at unavailable times. Cons (Hubspot Meetings) - it would be great if the automatic calendar invite meeting subject line could be customized. Currently it says "Team Member Name & Client Name." I always have to update the meeting invite to include something more specific. Review Source FC Finan C. Sales Manager Real Estate Used the software for: 1-2 years ### "The Ideal Sales Tracking and Enablement Solution " April 30, 2024 5.0 Pros When it comes to managing sales tracking and enablement, HubSpot Sales Hub has all features we need. It also features some helpful CRM features Cons Well HubSpot Sales Hub has sufficiently met needs. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.