# Page 11 | HubSpot Sales Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is HubSpot Sales Hub the right Lead Management solution for you? Explore 497 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews --- HubSpot Sales Hub 4.5 (497) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Page 11 - Reviews of HubSpot Sales Hub ## Showing most helpful reviews Showing 251-275 of 497 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Copywriter Government Relations Used the software for: 6-12 months ### "HubSpot Sales Hub — User Friendly" April 1, 2024 5.0 Hubspot can be use for a company to manage all networks in a single tool. Really user-friendly interface and all-in-one platform Pros easy to use sales CRM that includes sales engagement tools Cons I think overall Hubspot is really amazing Review Source SB SABRINA B. ADMINISTRATIVE ASSISTANT Music Used the software for: 2+ years ### "Organization at its finest!!!" July 9, 2019 5.0 Pros HubSpot makes it easy to organize and keep track of sales teams and projects. Simple setup and functionability. Cons I love the software! Nothing I would want to change or anything I dislike. Review Source JV Jacques V. Managing director Computer Software Used the software for: 1-2 years ### "Feature Focused Tools" January 13, 2021 5.0 The platform can cover most of the needs of a business, but our experience related to service and support wasn't the best. This is best used if you aren't going to rely on the company for anything. Pros The platform provides integration with a variety of everyday business tools and covers most of the marketing needs. Cons The naming conventions and grouping of the tools could use an update. Review Source JM Jordano M. Técnico telecom Information Technology and Services Used the software for: I used a free trial ### "I really like this hubspot app for its ease of use" January 26, 2023 5.0 I am able to grow my business and analyze a lot of data and reports from potential clients very quickly and easily Pros I really like the function to receive notifications when a customer opens my sent email and I also like the overall ease of use of the app Cons I didn't like the phone call, we have to click many times to make just one call Review Source VR Verified Reviewer Experience Strategist & Website Designer Marketing and Advertising Used the software for: 1-2 years ### "Super powerful and easy to use" January 23, 2019 5.0 Pros I've used Hubspot sales on teams of 8 and teams of 200. It's a great tool that can help you scale your business and grow your sales big time. It's super easy to use, they offer great support and we love this software. Cons Generally speaking, Hubspot has been a pretty awesome company to work with. I don't have any complaints at this time. Review Source LL Lucky L. Sales Advisor International Trade and Development Used the software for: 1-2 years ### "Best CRM for Working in Sales" April 4, 2024 5.0 Pros We have a pretty large list of customers in our database. It loads everything rather quickly compared to competitors. Very easy to learn as well. Cons At times the User Experience is a little clunky. We tried our other CRMs and it was very user friendly. Review Source NC Neil C. owner Photography Used the software for: 1-2 years ### "Excellent Email Tracking" December 15, 2020 5.0 Before I discovered Hubspot I often would wonder was "that" email opened, now there are no more questions if it was I can track it. Pros I really like the the email Open feature. It allows me to follow how many times an email that I send to a customer or potential customer. This feature is great for timely follow ups. Cons I have use Hubspot for several years and I cannot think of anything I would want to see added. It does everything I need. Review Source BL Brian L. Technical Resource Manager Staffing and Recruiting Used the software for: 2+ years ### "Great sales product!" May 7, 2019 5.0 It works well for everyone here utilizing it. Pros Allows for easy sales automation to ensure you spend less time doing system work. Cons There are no cons to this product, it's great overall. Review Source VR Verified Reviewer Marketing Marketing and Advertising Used the software for: 2+ years ### "HubSpot sales is a great tool" November 28, 2021 5.0 HubSpot sales has been a good product, I will use it in the future and recommend it to other businesses. Pros They have thought of all possible ways to improve the productivity of a sales team's daily work. Cons There are so many features that you need to login and practice using them to keep good at it. Some might be overkill. Review Source TL Tristan L. Sales Computer Software Used the software for: 2+ years ### "Good program" October 1, 2019 5.0 Pros Lots of great dashboards, reports and easy workflows. Used as a crm Cons Some of the reporting filters could be a little easier to use. Review Source KF Karen F. Vice President Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Prospect chaos reigned in" October 8, 2018 5.0 If you are currently using excel or any other non CRM software to track your prospects, STOP. Switch to Hubspot! You won't be sorry. Pros I was previously using Excel to track prospects. It was working although it was VERY time consuming. Then I discovered Hubspot! Life has never been better! I have all my prospects in one place. I can track the correspondence I have with each prospect and set follow up reminders. It's all in one place and the history of the account is easy to review. Cons I use the free version, which does not include the email campaign feature which is a bummer. But you get a lot for the free version, including dashboards for pipeline evaluation, which is great. Review Source GB Gianluca B. Segretario Renewables & Environment Used the software for: 6-12 months ### "Ottima per gestire le vendite" September 19, 2023 4.0 Un ottimo sostituto dei soliti file excel Pros L'app ha una interfaccia intuibile ed è facile da usare, la uso per gestire le liste di clienti da contattare e posso aggiornare giornalmente l'andamento delle vendite e dei lavori. Cons Ogni tanto ha dei piccoli bug, tipo la modifica delle note, che in alcuni casi non è possibile. Review Source VR Verified Reviewer Marketing Analyst Defense & Space Used the software for: Less than 6 months ### "Fast and efficient to manage campaigns" February 24, 2023 4.0 For email campaigns, which I currently use, it's amazing. The scaling possibilities are real. Pros I like how it is a Sales Hub with easy campaign management. A great design that helps with the effectiveness of each email sent. Cons I don't like the high cost, which might not be such a negative for big businesses. Review Source FF Fabio F. HeadOps Marketing and Advertising Used the software for: 6-12 months ### "One of the best CRMs on the market right now" January 12, 2023 4.0 Pros HubSpot Sales is the perfect complement to the Marketing tool. Integration is seamless, and requires no effort to get everything running. Cons Some configurations/setups are not as intuitive as they should be. Review Source FD Fraser D. Product Marketing Executive Computer Software Used the software for: 6-12 months ### "A great resource for sales reps looking to streamline the sales funnel " July 11, 2018 4.0 Pros \- email templates are easy to construct and distribute to your team - processes such as inputting contact information and data gathering are fully automated - notifications and follow up reminders are fantastic - integration with the Hubspot marketing tool and Salesforce Cons \- need to spend a fair amount of money if you want to make it worthwhile - more data analytics options would be nice Review Source JS Jeffery S. Owner Used the software for: 6-12 months ### "Very Expensive If You Are Searching For Any Type Of Advanced Feature" June 14, 2018 2.0 Worth it to check out but I would recommend other applications, especially if you plan to expand in the future. Pros Easy to use and an overall great UI. The free account is great for freelancers or very small businesses. An absurd amount of integrations with other software and applications. HubSpot has a fully free CRM that you can integrate as well. Cons Features on the free account are very limited and allow only for basic sales functions. Any paid account is very expensive, especially for small or solo businesses. I have had some issues with bugs at times (they are fixed reasonably quickly, however). Review Source JH JASON H. SVP Sales & Marketing Computer Software Used the software for: 1-2 years ### "Hubspot is exactly what it promises to be. " April 12, 2018 3.0 Pros Free tool. Sales people liked using because of all the smoke and mirrors around the data. Sales people apparently liked knowing who opens emails and visits the website. Cons Nothing is free. They charge for everything and are limited in what they deliver. Purchases thinking I was going to be able to manage marketing to sales lead generation but ended up needing to manage all their charges instead of the lack of features. Review Source BS Brian S. Patient counselor Medical Practice Used the software for: 1-2 years ### "Organize your customers " January 17, 2018 5.0 Encourage everyone to at least try this software for a couple weeks and see how well they adapt to it. Easy to use and simple approach. Pros Great ability to set up future "tasks" on certain dates/times. Instead of overloading a calendar with a "to-do" list, using the tasks reminders is more convenient, and straightforward. Cons Having "double-entry" leads and customers can be cumbersome, but easy to fix if needed. Not having email addresses can be a hurdle. Review Source Claudia N. COO Computer Software Used the software for: Less than 6 months ### "A must have" February 12, 2020 4.0 It allowed us to manage a larger group of clients aand loose less time on follow ups and other tasks Pros Anyone that works in sales needs this software, it has a wide range of features and really helps you with gettig your work done Cons It is quite complicated to use and needs some time for the soft landing of new resources but it's great, the cost is high but pays off. Review Source JN Jill N. Used the software for: 1-2 years ### "was perfect" May 10, 2018 5.0 Pros I used it to see when people had opened my email but they started limiting the number of alerts you got monthly :( Cons expensive and they limit the amount of updates you get in the trail so i no longer use it at this time Review Source JM Jamie M. Head Of Marketing Information Technology and Services Used the software for: Less than 6 months ### "A great set of sales tools IF you use their CRM" March 15, 2018 4.0 Pros As with the entire Hubspot suite of tools, their Hubspot Sales has a range of really great tools that can really help with your sales processes. It syncs directly into their CRM and marketing tools which means there's end-to-end oversight and management of all of your processes, which is really helpful and time-saving. Cons It's only useful if you take advantage of the Hubspot CRM and the real benefits come into play when you use the entire Hubspot suite. Their CRM is very good, especially as a free CRM tool but there are many limitations compared to more advanced competitor CRM products on the market, and it might not be suitable for your specific business - so definitely check this before making a decision. Review Source BS Barr S. Head of Biz Dev Computer Software Used the software for: 6-12 months ### "An all in one CRM" February 11, 2020 4.0 Overall it's been a very positive experience. Easy to use and does what I need. As you grow you need to segment and start using additional tools. Pros It has basically everything you need to get started. It's ways to use and you don't need training to use the features. Support is also great. Cons Sometimes there are just better products out there for your specific needs which will be better than Hubspot. Review Source AZ ARTURO Z. Owner/ Manager Management Consulting Used the software for: 6-12 months ### "It is a good software for planning activities with clients and forecast sales with customers and easy to understand" September 12, 2018 4.0 for my experience, it is a very good tracking system, for people who have previously handled another system of prospection and sales tracking, In addition if you have experience in specific markets and a good relationship with your customers, you can plan future sales lines (segments / niches), which will require or are growing in the market. Pros It is very friendly and easy to understand, especially to schedule follow-ups with clients and planning sales of product lines and future market needs. Cons Although it is friendly and easy to understand, it requires expertise in the management of the sale and know how to interpret statistics Review Source Federico J. Founder and Senior Copywriter Used the software for: 6-12 months ### "Tracking email opens FTW!" January 31, 2018 4.0 Pros I started using HubSpot Sales because I wanted a tool that would let me track email opens. HubSpot is great for this. I can see who opens my emails and how many times they do it. This helps me follow up with prospects a the right time. Then I explored their sales CRM and used it for a few months. It's a nice free tool to track your leads. It helped me organize my prospecting and motivated me to set (and meet) a monthly income goal. Cons The free CRM is not mind-blowing, but it makes sense. They paid CRM has a lot more capabilities but it would only be suitable for bigger businesses. Setting up customized reports is complicated. Review Source GL Gabriel L. Téléprospecteur Computer Software Used the software for: Less than 6 months ### "Logiciel complet" February 16, 2023 5.0 Pros Beaucoup de fonctionnalités dans ce logiciel, la gestion des lead et le suivi sont d'une grande utilité au jour le jour. Cons Le logiciel demandera une période d'adaptation plus ou moins longue avant de maitriser les principales fonctionnalités Review Source Talk to a Capterra advisor for free and get results within 15 minutes.