# Risk Ledger Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Risk Ledger the right Risk Management solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/214339/Risk-Ledger/reviews --- Risk Ledger 4.8 (12) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Risk Ledger Ease of use 4.8 Customer Service 5.0 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Category Manager Information Technology and Services Used the software for: Less than 6 months ### "Compliancy Peace of Mind" December 8, 2021 5.0 Risk Ledger has been such a wonderful product to use. The dashboard and the team behind the product are superb. All questions are answered quickly and any issues flagged are quickly looked into. The visualisation is amazing and helps when working with others to show the impact of the tool and how simple it is to open discussions to resolve issues both with the product or those you connect with is so helpful. Pros The ease of use - the clarity of the dashboard and how simple it is to set all the policies. This is such a great way to be able to quickly identify areas and criticality Cons It would be great to be able to segregate the policies a little more - breaking down to services etc. Review Source Response from Risk Ledger January 4, 2022 Thank you for your review. We are really happy to read that you have had such a positive experience using Risk Ledger. Thank you as well for your feedback regarding the policies feature. We just released a new feature that enables you to do that now :) We hope you like it! KB Kate B. Compliance Officer Hospitality Used the software for: 1-2 years ### "Risk Ledger and us!" November 26, 2021 4.0 Before we selected Risk Ledger, we had reviewed numerous companies' who provided software and applications to help us with our overall risk and compliance. Our aim was to simplify the tracking of our third party IT companies and remove the need to rely on completing multiple spreadsheets and tasks lists for both us and our suppliers. When we signed with Risk Ledger they were a fledgling company and we could see the potential they had and felt that we could expand and increase our areas of risk and compliance as they also grew and improved the system. Which they have done. We continue to have regular calls and communication with them and it is always a two way conversation on what we've done and how they can and are continuing to improve their system. Pros We originally decided to go with Risk Ledger, as the system was not over complicated to use but still provided all the requirements for information governance and regulatory frameworks. It could be used either by multiple people or a single user, without it being cumbersome and time consuming if part of an existing job role. Cons As new suppliers are continually being added to the platform, it would be good to have list of 'newly' added companies, to see if there are any which may also be new suppliers to us. Currently, we need to scroll through the list of all suppliers Reason for choosing Risk Ledger Already detailed in 'pros' section. Review Source Response from Risk Ledger December 2, 2021 Thank you for your review Kate! It is great to read that you have had a positive experience using Risk Ledger. We really appreciate the feedback and collaboration we have with you in order to continuously develop and improve Risk Ledger! JB Josh B. Systsems Administrator Computer Software Used the software for: Less than 6 months ### "Good investment if you get a lot of questionaires to fill out!" December 13, 2021 4.0 Pros The ease of use and granularity of control on the platform. There is so much to look at and configure as needed which isn't always of taste but I like it. Cons The need for prospects having to sign up to view attachments as this can become tedious when asking them to make accounts on a service. Review Source Response from Risk Ledger January 4, 2022 Thank you for your review Josh, we really appreciate the feedback! SJ Sebastien J. Chief Security Officer Financial Services Used the software for: 6-12 months ### "Rapidly address your vendor assessment needs" November 25, 2021 5.0 The customer success team is always on the ball. Pros Very easy to implement and a solid curated assessment questionnaire that covers most needs. Cons Some vendors are unwilling to join the platform, and as there is no mechanism for recording any vendor assessment details without vendor involvement, you will need to resort to another process in these cases. Review Source Response from Risk Ledger December 2, 2021 Thank you for your review of Risk Ledger Sebastien! We are really happy to hear that you found Risk Ledger easy to implement and that the assessment framework covers most needs. We also appreciate your feedback point regarding vendors who are unwilling to join the platform and understand that ideally you want everything in one place! This is something we are continuously working towards by growing our vendor network. Unfortunately some vendors are unwilling to join any third party platforms, but we're seeing that less and less as they realise the benefits of the Risk Ledger network model. TG Tony G. Founder and MD Information Technology and Services Used the software for: 6-12 months ### "Exactly what I needed to simplify my customers onboarding" November 29, 2021 5.0 Pros Risk Ledger gives me the perfect solution to answer my customers compliance questions. Cons It would be handy if custom questions can be added - perhaps it already does this but I have not seen where. Review Source Response from Risk Ledger January 7, 2022 Thank you for your review of Risk Ledger Tony! We are really happy to hear that Risk Ledger is the perfect solution for you. We also appreciate your feedback point regarding custom questions. Risk Ledger is based around our Standardised Supplier Assessment Framework (SAF), so every supplier on Risk Ledger answers the same questions. This allows suppliers to quickly and easily share their risk assessment with their clients and significantly speeds up the reviewing process for clients. We regularly review our SAF to ensure it is kept up to date and covers all necessary controls. Outside of that, you can add any additional questions and speak to your supplier/client directly for additional information using the discussions feature within Risk Ledger. Nevertheless, if there are any questions you think we should add to our SAF, please reach out to us, as we take customer feedback into account during our framework reviews and would love to hear your thoughts! BQ Becky Q. Sourcing Investment Management Used the software for: 6-12 months ### "Risk Ledger Review" December 8, 2021 5.0 Excellent Pros It is easy for me & vendors to use and quick to load. Cons The emails always seem to go into junk folders Review Source Response from Risk Ledger January 4, 2022 Thank you for your review Becky, we really appreciate the feedback and are happy to read that you find Risk Ledger easy to use. You may need to mark the emails as not spam, but we will look into it from our side as well, thank you for the heads up. KB Ken B. InfoSec Officer Telecommunications Used the software for: Less than 6 months ### "First time use of Risk Ledger " March 3, 2021 5.0 The entire supplier assurance experience with Risk Ledger has been great and very efficient in terms the time taken to respond to the survey and follow up points. The interface is clean and easy to use, with questions separated out very well. The customer care team are exceptional and respond very quickly to asks for support. I have had several meetings with staff wider in Risk Ledger and they are a pleasure to work with, Pros The platform is very intuitive to use, with the support of their fantastic customer care team its easy to get the most from Risk Ledger. The format of the questions are easy to follow, respond to and attach evidence where required. Any following risk management is incorporated into the portal, meaning you don't have long drawn out email conversations. The conversation is pinned to a specific element of the survey. I've found the follow up support from customer care to be far above and beyond suppliers I have worked with in previous roles, great people to work with. Cons When reviewing and updating responses the view will default to the next unanswered question, meaning you have to scroll back to the point where you were conducting the review. Clearer distinction to indicate which view you are in would be great, supplier or client. Review Source Response from Risk Ledger March 5, 2021 Hi Ken, Thank you for completing a review of your experience using the Risk Ledger platform. It is really nice to hear that we have managed to make it easy for you to do what you need to do quickly. Thank you for the feedback too. This is really valuable and it will be factored into our product development. We hope you continue to get value form the platform by sharing your completed assessment with other clients running a security review! AF Andrew F. Head of IT Information Services Used the software for: Less than 6 months ### "Risk Ledger" December 9, 2021 5.0 From initial engagement, through purcase and day to day use, its been great. No complaints at all Pros Risk Ledger is very easy to use, the UI makes complete sense. On-boarding suppliers was easier than I thought it was going to be. Once the benefit to the supplier was understood the process of the supplier onboarding was quick Cons One feature I would like is the ability to send out a questionaire or survey to stakeholders within the business of current suppliers. Their responses then are automatically entered into Risk Ledger. This would help smooth the process of capturing all suppliers within the business Review Source Response from Risk Ledger January 3, 2022 Thank you for your review Andrew! We really appreciate the feedback. It is great to read that you find Risk Ledger easy to use. Being able to automatically upload internal stakeholder responses of current suppliers into Risk Ledger is a great idea. We have noted this down and it will be factored into our product development. UA Ulf A. Ciso Telecommunications Used the software for: 2+ years ### "Easy " December 8, 2021 5.0 We are very positive to the system instead using excel sheet’s Pros Easy to use Cons Easy to learn Reason for choosing Risk Ledger Meet you at CyberUK and you “pitch” use - easy to use for use and our suppliers Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Not possible to handle Review Source Response from Risk Ledger January 4, 2022 Thank you for your review Ulf, we really appreciate the feedback! FT Faheem T. Technical Sales Support Telecommunications Used the software for: 1-2 years ### "Easy, Faster and best" November 29, 2021 5.0 Pros East to navigate and use and you can always come back to where you leave. And Yes you can segregate your responses and can see which ones are not yet answered by simply one click. Cons the onyl short coming is that it asks for the two way verification and for that purpose you have to give your phone number which is multiple users case is not viable as if you are on holiday and your colleagues want to get on to it, they might not be able to Review Source cC celine C. analyst Financial Services Used the software for: 6-12 months ### "Easy to use but not much customisation " December 9, 2021 4.0 Pros quite straightforward, and pre-populated the questions Cons not much flexibility to alter the questions, no tailor-made features Review Source RB Rupert B. BDM Telecommunications Used the software for: Less than 6 months ### "SSQ's Made Easy" March 5, 2021 5.0 Pros Makes it easy to fill out supplier security questionnaires with it tracking progress. Cons There's a lot of questions to get through. Review Source Response from Risk Ledger December 2, 2021 Thanks for you review Rupert, we really appreciate the feedback! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.