--- title: "Scantrust Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Scantrust Software - reviews, pricing plans, popular comparisons to other Food Traceability products and more." source_url: "https://www.capterra.com/p/214409/Scantrust/" page_type: "product" language: "en" --- # Scantrust Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Scantrust ## What is Scantrust? A connected goods and products platform for companies that depend on selling physical products in a connected world. Working with Scantrust gives companies benefits including Active Brand Protection, Supply Chain Awareness, and Consumer Engagement, all by placing QR codes on products, goods, and packaging. ## What is Scantrust used for? [Food Traceability](https://www.capterra.com/food-traceability-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CHF1000 Per User, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Scantrust?[Manage this product listing](https://www.g2.com/products/scantrust/claim_requests/new?auto=true) ## Scantrust Overview Updated August 2026 AI summary Scantrust provides food traceability software designed for organizations of all sizes seeking to manage product quality, recalls, and supply chain transparency. Offering core features such as order management, quality control, and recall management, it also includes options for labeling, product lifecycle management, and traceback capabilities. Scantrust is available via cloud, web, and mobile platforms, including Android and iOS devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Scantrust 5.0 (2) VS. [4.4 (17)](https://www.capterra.com/p/13527/BatchMaster/#reviews) Starting Price CHF1000 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.1 (92) Value For Money 5.0 (2) Value For Money 4.4 (86) Customer Service 5.0 (2) Customer Service 4.4 (91) ## Scantrust alternatives [SafetyChain](https://www.capterra.com/p/208610/SafetyChain/) [4.6 (92)](https://www.capterra.com/p/208610/SafetyChain/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208610/SafetyChain/) [Food Guard](https://www.capterra.com/p/264743/Food-Guard/) [4.7 (12)](https://www.capterra.com/p/264743/Food-Guard/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/264743/Food-Guard/) [Wherefour](https://www.capterra.com/p/172134/Wherefour/) [4.7 (63)](https://www.capterra.com/p/172134/Wherefour/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172134/Wherefour/) Highest Rated [BRAINR](https://www.capterra.com/p/10035695/BRAINR/) [5.0 (3)](https://www.capterra.com/p/10035695/BRAINR/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10035695/BRAINR/) ## FAQs about Scantrust Overview ### What company size and specific industries is Scantrust built for? Scantrust is designed for brands in food and beverage, electronics, industrial goods, and agricultural products. It fits companies of any size that need to connect individual product units with data, making it suitable for manufacturers and brands that manage traceability, authentication, or item-level tracking. Features and Usability ### What are the key features of Scantrust? Scantrust offers labeling, order management, product lifecycle management, quality control, recall management, traceability, and traceback and traceforward. These features cover product identification, order handling, quality checks, recall workflows, and tracking products across the supply chain from origin to distribution. Getting Started and Support ### What training and onboarding options does Scantrust offer? Scantrust provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars provide scheduled group learning, and documentation offers written reference for self-paced review. Getting Started and Support ### What customer support options does Scantrust offer? Scantrust provides email/help desk support, a knowledge base, phone support, and chat. Support information is available through these channels for users who need help with setup or account questions. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 147 Food Traceability reviews Capterra data shows that buyers of food traceability software rank the following features as their top priorities: - **Traceability** (**61%** of reviewers rated this feature as critical) - **Quality Control** (**60%**) - **Compliance Management** (**64%**) Scantrust supports **Traceability** and **Quality Control**, giving food businesses the tools to track products across the supply chain and monitor standards at each stage. However, it does not include **Compliance Management**. Instead, it offers **Recall Management** (**63%**), which is also highly valued by reviewers. Together, these features help businesses respond faster to product issues, maintain product integrity, and provide teams with clearer visibility into sourcing, quality, and risk. Order Management Manage and track customer orders for goods, investments, or any other purchases Product Lifecycle Management Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment Quality Control Ensure that quality requirements and standards are met across production processes Recall Management Remove or recall products from the market Traceability Track and document the history, application, or location of an item or activity Scantrust 5 features ### All Features - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Product Lifecycle Management: Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment - Quality Control: Ensure that quality requirements and standards are met across production processes - Recall Management: Remove or recall products from the market - Traceability: Track and document the history, application, or location of an item or activity --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Basic CHF1,000 Per User,Per Year Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PM PJ M. Global Transformation Manager Consumer Goods ### "Great team, great service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2021 Great team, passionate to collaborate & create exactly the experience you seek via their QR code technology. Pros Simplicity, guidance by Scantrust, opportunity for add-ons & partnering with other agencies if any additional services were needed that were our of scope for Scantrust Cons The software is deploying now, no challenges faced so far and if there are, I trust the team is very collaborative and supportive in addressing. Reasons for choosing Scantrust Customer service, entrepreneurial spirit in their approach Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 9, 2021 Scantrust is nothing without the great customers that we are privileged to team up with. We'll keep thanking you for being one of ours by making sure we always make connected goods and connected packaging work for you and your team! AN Anonymous User Category Purchasing Manager Telecom systems Telecommunications ### "Started as application to fight counterfeit, now more in use for installation instructions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2021 Implementation of software was triggered by amount of counterfeit products we saw in some middle east countries. Implementing Scantrust QR code's on the label of our products gave our customers in that region the confidence back that they are dealing with genuine products. Due to geo-political reasons this business has dropped and our focus of Scantrust application moved to inform users of our products with installation instructions, about how to install our products correctly, by linking YouTube installation movies to QR codes. Customers are also invited to give their feedback or register an issue when they scan the QR code, but like mentioned before this feature need some support from our internal product marketing and sales people, otherwise response % might be relatively low. Pros \- Capability to recognize copies of our label - Possibility to link instruction movie through scanning of QR code - Possibility to have customer review by NPS - Have a view on location where products are installed and used - possibility to manage status of QR code in for example "blacklisted" - good help function and easy to use dashboard. - good communication with Scantrust internal people Cons Not really linked with software but after implementation of software and linking white pages to QR code, we realized that not all our company's available information is "responsive" to be shown on a mobile phone screen. Willingness of customers to scan. Certainly in western Europe, consumers in general need an extra incentive to make the step to scan the QR code. Amount of people to provide feedback without any direct benefit for them is rather low. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.