---
title: "Scantrust Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Scantrust Software - reviews, pricing plans, popular comparisons to other Food Traceability products and more."
source_url: "https://www.capterra.com/p/214409/Scantrust/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Scantrust Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Scantrust

## What is Scantrust?

A connected goods and products platform for companies that depend on selling physical products in a connected world. Working with Scantrust gives companies benefits including Active Brand Protection, Supply Chain Awareness, and Consumer Engagement, all by placing QR codes on products, goods, and packaging.

## What is Scantrust used for?

[Food Traceability](https://www.capterra.com/food-traceability-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CHF1000

Per User, Per Year

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Scantrust

5.0 (2)

VS.

[4.5 (173)](https://www.capterra.com/p/134177/MRPEasy/reviews/)

Starting Price

CHF1000

Per User, Per Year

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.4 (12)

Value For Money

5.0 (2)

Value For Money

4.5 (9)

Customer Service

5.0 (2)

Customer Service

4.5 (11)

## Scantrust alternatives

[4.6 (245)](https://www.capterra.com/p/144117/Craftybase/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (4)](https://www.capterra.com/p/195598/Provision-Analytics/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (17)](https://www.capterra.com/p/13527/BatchMaster/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Food Guard](https://www.capterra.com/p/264743/Food-Guard/)

[4.7 (12)](https://www.capterra.com/p/264743/Food-Guard/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/264743/Food-Guard/)

## FAQs about Scantrust

Overview

### What company size and specific industries is Scantrust built for?

Scantrust is designed for brands of any size that need to connect individual product units with data, especially those in food and beverage, electronics, industrial goods, and agricultural products. It fits organizations that manage traceability, authentication, or product-level tracking across physical goods.

Features and Usability

### What are the key features of Scantrust?

Scantrust offers labeling, order management, product lifecycle management, quality control, recall management, traceability, and traceback and traceforward. These features support product identification, order handling, quality inspection, and tracking items across the supply chain from production through distribution and recall processes.

Getting Started and Support

### What training and onboarding options does Scantrust offer?

Scantrust provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training supports direct, face-to-face instruction, live online sessions allow guided remote learning, webinars cover scheduled topics, and documentation offers written reference material for self-paced review.

Getting Started and Support

### What customer support options does Scantrust offer?

Scantrust offers email/help desk, a knowledge base, phone support, and chat. No reviewer feedback is available on support quality, so user experience with response times or helpfulness cannot be assessed from the provided data.

## Features

AI summary

Based on 147 Food Traceability reviews

Capterra data shows that buyers of food traceability software rank the following features as their top priorities:

-   **Traceability** (**61%** of reviewers rated this feature as critical)
-   **Quality Control** (**60%**)
-   **Compliance Management** (**64%**)

Scantrust supports **Traceability** and **Quality Control**, giving food businesses the tools to track products across the supply chain and monitor standards at each stage. However, it does not include **Compliance Management**. Instead, it offers **Recall Management** (**63%**), which is also highly valued by reviewers. Together, these features help businesses respond faster to product issues, maintain product integrity, and provide teams with clearer visibility into sourcing, quality, and risk.

Order Management

Manage and track customer orders for goods, investments, or any other purchases

Product Lifecycle Management

Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment

Quality Control

Ensure that quality requirements and standards are met across production processes

Recall Management

Remove or recall products from the market

Traceability

Track and document the history, application, or location of an item or activity

Scantrust 5 features

### All Features
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Product Lifecycle Management: Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Recall Management: Remove or recall products from the market
- Traceability: Track and document the history, application, or location of an item or activity

---

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Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Basic

CHF1,000

Per User,Per Year

Value for money

5.0 (2)

5.0

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

CP

Category Purchasing Manager Telecom systems

Category Purchasing Manager Telecom systems

Used the software for: 3-5 years

### "Started as application to fight counterfeit, now more in use for installation instructions"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 19, 2021

Implementation of software was triggered by amount of counterfeit products we saw in some middle east countries. Implementing Scantrust QR code's on the label of our products gave our customers in that region the confidence back that they are dealing with genuine products. Due to geo-political reasons this business has dropped and our focus of Scantrust application moved to inform users of our products with installation instructions, about how to install our products correctly, by linking YouTube installation movies to QR codes. Customers are also invited to give their feedback or register an issue when they scan the QR code, but like mentioned before this feature need some support from our internal product marketing and sales people, otherwise response % might be relatively low.

Pros

\- Capability to recognize copies of our label - Possibility to link instruction movie through scanning of QR code - Possibility to have customer review by NPS - Have a view on location where products are installed and used - possibility to manage status of QR code in for example "blacklisted" - good help function and easy to use dashboard. - good communication with Scantrust internal people

Cons

Not really linked with software but after implementation of software and linking white pages to QR code, we realized that not all our company's available information is "responsive" to be shown on a mobile phone screen. Willingness of customers to scan. Certainly in western Europe, consumers in general need an extra incentive to make the step to scan the QR code. Amount of people to provide feedback without any direct benefit for them is rather low.

GT

Global Transformation Manager

Global Transformation Manager

Used the software for: Less than 1 year

### "Great team, great service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 9, 2021

Great team, passionate to collaborate & create exactly the experience you seek via their QR code technology.

Pros

Simplicity, guidance by Scantrust, opportunity for add-ons & partnering with other agencies if any additional services were needed that were our of scope for Scantrust

Cons

The software is deploying now, no challenges faced so far and if there are, I trust the team is very collaborative and supportive in addressing.

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