# Emitto Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Emitto the right Marketing Automation solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/214437/Emitto/reviews --- Emitto 4.8 (12) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Emitto Ease of use 4.9 Customer Service 4.8 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Anja C. Therapy Area Specialist Pharmaceuticals Used the software for: Less than 6 months ### "Love the simplicity!" January 10, 2021 5.0 I love it! Emitto saved me a lot of time on the communication between my team and the stakeholders that we were doing manually before. It also opened many new opportunities and helped us automate the invites to webinars which increased our show-up rate by about 50%. I didn't try other channels but planning on starting Viber campaigns as well, since the interface is super slick, and the cost is cheaper than SMS. Pros It's super easy to use and I was able to get set up and run SMS campaigns in a few minutes (not exactly in 5m as advertised, took me about 15m). Deliverability is great and reporting is simple and easy to track. I also liked the process of importing contacts, when they automatically matched the columns from my CSV to those in the database.| I'd say the biggest value for me is the nice Interface, and how easy it is to get things done. Cons I'd like to have an email as a channel within the app so that I can keep all my customer campaigns in one place. Alternatives considered [Bird](https://www.capterra.com/p/160795/Bird/) Reason for choosing Emitto The cost is way better than both of these solutions, while I personally liked Emitto's interface more. Review Source Sheikh S. Founder & President Computer Software Used the software for: Less than 6 months ### "Excellent SMS Marketing Tool" March 2, 2021 5.0 Pros The UI is simple and easy to use. The dashboard is beautifully designed. Most importantly, you can set it up within five minutes without coding knowledge. You can create multiple projects to separate clients and run a campaign. You can easily track the campaign report. I liked most the URL shortener & content curation features. Overall it’s a complete SMS marketing tool. Team Emitto is super helpful. Cons It’s completely working well, and I have not found any problem with Emitto yet. Missing WhatsApp in Emitto. Hopefully, team Emittio will bring it soon. Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/) Review Source VR Verified Reviewer Market Growth officer Chemicals Used the software for: Less than 6 months ### "Effortless Multichannel Marketing with Emitto" September 19, 2023 4.0 Overall, my review of Emitto is that it appears to be a versatile tool for businesses and organizations looking to engage with their customers through various messaging channels. The features such as personalization and campaign automation, can be valuable for targeted marketing efforts. However, the effectiveness of the platform would depend on the specific needs and strategies of the users. Pros Emitto appears to be a versatile tool for businesses and marketing professionals. Its features, such as audience segmentation, personalization, and campaign automations, seem useful for engaging with customers effectively across various communication channels. Cons One potential drawback of Emitto is that it primarily targets businesses and marketing professionals, which might not be suitable for individuals or small-scale personal use. Review Source Vanessa D. Customer Success Specialist Design Used the software for: I used a free trial ### ""Easy to use with an amazing customer service"" February 8, 2021 5.0 Emitto is a great tool for mass texting, analytics, and link tracking rocks. Their customer service is simply amazing! Pros What I liked most about Emitto is that it's easy to set it up. You can set it up in minutes even as a beginner with zero lines of code which is surprising considering that all the other tools we tried require coding. I can guarantee that you don't need to be a heavy tech user or any kind of developer to use Emitto. I was able to set up all channels in just almost 20 minutes and run campaigns in 5 minutes. It saved a lot of our time, thus giving us more time to check on the other aspects of the business. Love their great customer support too! Cons Everything's great so far after signing up though I would love to see Whatsapp/email in Emitto. :) Review Source Timothy M. Founder Design Used the software for: 6-12 months ### "I would recommend this tool to everyone in the marketing business " March 1, 2021 5.0 Amazing so far!! No complaints. Pros It allowed us to sent bulk text campaigns within minutes to 5k+ clients! It was very intuitive and easy to operate. The delivery is super reliable and the cost estimate feature saved me some effort in doing the math. Great experience overall! Cons I would like to have more channels available. Review Source VR Verified Reviewer Dhanuka Doctor Chemicals Used the software for: Less than 6 months ### "User friendly with best messaging service " September 19, 2023 4.0 Overall amazing tool. Pros Easy to use. User-friendly interface. Simple and cool design. Easy to setup, message and import contact. In short, best tool for day to day work. Cons Nothing much to complain about. Liked everything. Just hoping to get whatsapp/email in emitto sooner. Review Source AM Aleksandra M. Media & Marketing Director Information Services Used the software for: 1-2 years ### "My go-to tool for SMS messages" January 20, 2021 4.0 Pros What makes Emitto stand out is the transparency. It makes me feel very safe when I'm sending tons of messages because it shows me how much am I going to spend with each campaign. Comes very handy when you have limited budgets. Cons Everything is good so far. I don't have any specific problem with emitto. Reason for choosing Emitto Price Review Source JB Jovana B. Account Manager Marketing and Advertising Used the software for: 6-12 months ### "Best app for sms I used so far" January 19, 2021 5.0 Cheap and easy to use Pros I always know how much is the campaign going to cost me! Before running a campaign it shows me the cost estimation, that's something I needed badly while using all the other tools. URL shortener is pretty cool, I track all my links I post on Social Media and see all the most important analytics. Great tool overall! Cons It would be great to include iOS applications as well Review Source AS Aleksandra S. PR and Marketing manager Events Services Used the software for: Less than 6 months ### "Emitto is a good universal tool for your marketing" January 5, 2021 5.0 Emitto is all you need in one place. Multiple channels with different audiences managed within minutes and shared across the entire team. Pros I like that I can send both SMS, Facebook Messenger and Web Push notifications from one application. I save time from managing multiple different tools and track progress from one account. I literally set up the Web Push plugin on my website in less than 3 minutes. Everything is super intuitive. Cons I'm hoping for more channels and more reporting functionalities. Alternatives considered [Multichannel Messaging Platform](https://www.capterra.com/p/194782/Multichannel-Messaging-Platform/)[Bird](https://www.capterra.com/p/160795/Bird/) Review Source Maryna N. SMM Specialist Computer Software Used the software for: Less than 6 months ### "It is one of the easiest and user-friendly services I have used" February 11, 2021 5.0 I am in love with Emitto! Recommend to all Pros I love how easy it is to create campaigns and send messages. A couple of clicks and you're already on your customers' phones and minds. Customer service is awesome! Cons I can’t think of anything at the moment. Our experience has been overall smooth so far. Review Source AK Andrey K. CEO Information Technology and Services Used the software for: Less than 6 months ### "Supports all countries & more cost effective than SimpleTexting" May 9, 2021 5.0 Easy to use, took me just a few clicks to create a phone number and send out my first campaign. Pros 1- Can send all Countries not just US/Canada 2- Pay as you use pricing 3- RSS feeds (have not seen this feature elsewhere) 4- UTM tracking on the link shortener 5- UI/UX is amazing (rarely see such on a new tool) 6- Being actively developed (a bunch of new features coming out this month alone) Cons Automations are still to come (in a few months according to the roadmap). Still waiting for integrations Reason for choosing Emitto Only US/Canada & too expensive. Review Source DD Dusica D. CEO & Founder Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Excellent Customer Service" January 19, 2021 5.0 Pros Customer Service is top-notch! Very responsive and super helpful. They've truly gone above and beyond what I could have asked. Cons Email integration would be great. Reason for choosing Emitto Multiple channels in one place, great analytics overview. 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