--- title: "Runo Call Management CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Runo Call Management CRM Software - reviews, pricing plans, popular comparisons to other Auto Dialer products and more." source_url: "https://www.capterra.com/p/214472/Call-Management-CRM/" page_type: "product" language: "en" --- # Runo Call Management CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Runo Call Management CRM ## What is Runo Call Management CRM? Runo is a SIM-Based Call Management CRM that helps teams double their call productivity in just 2 weeks. Built for businesses that rely on calls to qualify leads, follow up, and close deals, without complex setups. With a proven 78%+ call connect ratio, Runo simplifies outbound sales by giving complete control over calls, leads, and team activity. • Real-Time Team and Call Tracking — Monitor live status and performance dashboards • Auto Dialer and Lead Allocation — Reach leads faster, improve conversion chances • Follow-Up Reminders and Call Recording — Never miss a lead, track every conversation • Advanced Caller ID and CRM Customization — Stay informed, personalize workflows Runo works on your SIM — no infrastructure, no internet dependency. Experience better calling outcomes and smarter CRM on mobile. Start your free 10-day trial. ## What is Runo Call Management CRM used for? [Call Tracking](https://www.capterra.com/call-tracking-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Telemarketing](https://www.capterra.com/telemarketing-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10.4 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Runo Call Management CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://runo.in&name=Runo Call Management CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Runo Call Management CRM 5.0 (2) VS. [4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/) Starting Price $10.4 Per User, Per Month Starting Price $24 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.7 (82) Value For Money 5.0 (2) Value For Money 4.8 (73) Customer Service 5.0 (2) Customer Service 4.8 (78) ## Runo Call Management CRM alternatives Highest Rated [4.8 (327)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (999)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) ## FAQs about Runo Call Management CRM Overview ### What company size and specific industries is Runo Call Management CRM built for? Runo Call Management CRM is designed for outbound calling-driven businesses in BFSI, real estate, education, healthcare, automobiles, manufacturing, and similar sectors. The vendor description does not specify a company size, so the product appears aimed at organizations that rely on frequent phone-based sales, service, or lead follow-up across these industries. Features and Usability ### What are the key features of Runo Call Management CRM? Runo Call Management CRM offers call center management features such as auto-dialer, progressive dialer, automatic call distribution, call logging, call recording, call monitoring, and callback scheduling. It also includes CRM tools for contact management, lead management, lead distribution, campaign management, real-time reporting, activity dashboards, and third-party integrations. Integrations ### Which third-party tools and platforms does Runo Call Management CRM integrate with? Runo Call Management CRM integrates with 10 third-party tools, including CRM and sales platforms such as HubSpot CRM, Freshsales, LeadSquared, and Zoho CRM, plus communication and automation tools like Gmail, WhatsApp, Google Sheets, WordPress, Make, and Zapier. Getting Started and Support ### What training and onboarding options does Runo Call Management CRM offer? Runo Call Management CRM provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation offers written reference for features and steps, and videos provide self-paced learning for reviewing product functions. Getting Started and Support ### What customer support options does Runo Call Management CRM offer? Runo Call Management CRM provides Email/Help Desk, Phone Support, and Chat for customer assistance. No reviewer feedback about support quality is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 695 Auto Dialer reviews Capterra data shows that buyers of auto dialer software rank the following features as their top priorities: - **Auto-Dialer** (**60%** of reviewers rated this feature as critical) - **Call Recording** (**52%**) - **Automatic Call Distribution** (**49%**) Runo Call Management CRM supports all three of the features reviewers value most: **Auto-Dialer**, **Call Recording**, and **Automatic Call Distribution**. Together, these capabilities help businesses place calls more efficiently, keep a record of customer conversations, and route calls to the right agents faster, allowing teams to improve response times, monitor service quality, and handle higher call volumes with less manual work. Call Recording 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Center Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Monitoring 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Caller ID 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Lead Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Real-Time Reporting 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Active reporting of data and metrics Runo Call Management CRM 42 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Email Management: Manage, store and organize emails within the system or via third-party apps - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Progressive Dialer: Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Text to Speech: Turns text into natural sounding speech - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Quarterly $10.40 Per User,Per Month Half Yearly $8.09 Per User,Per Month Yearly $6.93 Per User,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Freshsales](https://www.capterra.com/p/155563/Freshsales/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CS Cheera S. Asst manager Hospital & Health Care ### "Simple tool for Outbound sales process " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2022 Pros Simplify our calling process Business calls can be trackedCome along with a CRMWhatsup and email are integrated Easy integration with external CRMCalling efficiencies can be increased Remote calling easily Cons Mobile only appLimited on IOSMore specific on mobile devices Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SK Saikarthik K. Email marketing Specialist Computer Software ### "SIM-based call management CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2022 Pros \- Easy Scalability - High Contact Ratio - Low Recurring Cost - Zero Capital Investment - High Data Security Cons None, Till now there are no Cons I have noticed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.