# NovaBACKUP Managed Backup Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about NovaBACKUP Managed Backup Software - reviews, pricing plans, popular comparisons to other Managed Service Providers (MSP) products and more.

Source: https://www.capterra.com/p/214535/NovaBACKUP-Cloud-for-MSPs

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# 

 NovaBACKUP Managed Backup Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

NovaBACKUP Managed Backup

## What is NovaBACKUP Managed Backup?

NovaBACKUP Managed Backup for Service Providers offers a scalable managed backup solution that is both secure and flexible. This solution enables managed service providers (MSPs) to offer local and cloud backup and disaster recovery for Windows systems and virtual machines. With centralized management, MSPs can create and manage backup jobs for their clients and set up extensive reporting and notifications. With end-to-end 256-bit AES encryption, backups are secure and align with regulations like HIPAA and GDPR. This solution includes comprehensive support with system setup and use, in addition to ongoing assistance from experts who understand each provider’s environment and can offer efficient, effective help.

## What is NovaBACKUP Managed Backup used for?

[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$50

Usage Based, Per Month

Free trial  
available

Includes Free Version

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### NovaBACKUP Managed Backup

0.0

VS.

[4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting Price

$50

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (374)

Value For Money

0.0 (0)

Value For Money

4.4 (357)

Customer Service

0.0 (0)

Customer Service

4.5 (358)

## NovaBACKUP Managed Backup alternatives

[4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting price

$1.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.3 (201)](https://www.capterra.com/p/163344/N-sight/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.4 (73)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.2 (72)](https://www.capterra.com/p/239557/ConnectWise-RMM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

## FAQs about NovaBACKUP Managed Backup

Overview

### What company size and specific industries is NovaBACKUP Managed Backup built for?

NovaBACKUP Managed Backup is designed for IT providers and MSPs of any size that deliver managed backup services for recurring revenue. It is aimed at service providers offering local or cloud backup to clients, rather than at a specific industry sector or internal business department.

Features and Usability

### What are the key features of NovaBACKUP Managed Backup?

NovaBACKUP Managed Backup includes backup and recovery, automatic backup, and scheduling for planned data protection. It also offers remote monitoring and management, real-time monitoring, real-time reporting, and real-time updates, plus a dashboard for status visibility and security tools for protecting backup operations.

Pricing

### How much does it cost and what fees or limitations are included?

NovaBACKUP Managed Backup starts at $50 per month on a usage-based plan priced by the number of Agents and GB of cloud storage. A free trial is available. The plan includes setup assistance, support and upgrades, plus local and cloud backup, reports, alerts, and encryption.

Getting Started and Support

### What training and onboarding options does NovaBACKUP Managed Backup offer?

NovaBACKUP Managed Backup provides webinars, documentation, and videos to help teams get started. Webinars support live guided instruction, documentation offers written reference for setup and use, and videos provide visual walkthroughs for learning product features and procedures at a self-paced pace.

Getting Started and Support

### What customer support options does NovaBACKUP Managed Backup offer?

NovaBACKUP Managed Backup provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users several ways to find setup guidance, troubleshoot issues, and contact support directly. No reviewer feedback on support experience is available in the catalog data, so user sentiment cannot be summarized here.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Backup and Recovery

Create backups and provide methods to recover deleted/lost data

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Help Desk Management

Managing service requests, incidents, IT issues & support with a ticketing system

Real-Time Reporting

Active reporting of data and metrics

Real-Time Updates

Receive system updates as soon as any changes are made

Remote Monitoring & Management

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

NovaBACKUP Managed Backup 7 features

Create backups and provide methods to recover deleted/lost data

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Managing service requests, incidents, IT issues & support with a ticketing system

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats

## Pricing

Free Trial

NovaBACKUP Managed Backup

$50.00

Usage Based,Per Month

It includes:

-   Supports Windows PCs and Servers
-   Support for MS-SQL, Exchange, and Virtual Machines using Hyper-V or VMware
-   Central Management with multi-user access control
-   File and Image Backups for Disaster Recovery
-   Single File Restore
-   Local and Cloud Backup
-   256-bit AES End-to-End Encryption
-   Backup compression
-   Reports, notifications, and alerts
-   GDPR and HIPAA Compliant
-   Setup Assistance, Support and Upgrades Included

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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