--- title: "NovaBACKUP Managed Backup Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NovaBACKUP Managed Backup Software - reviews, pricing plans, popular comparisons to other Managed Service Providers (MSP) products and more." source_url: "https://www.capterra.com/p/214535/NovaBACKUP-Cloud-for-MSPs/" page_type: "product" language: "en" --- # NovaBACKUP Managed Backup Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) NovaBACKUP Managed Backup ## What is NovaBACKUP Managed Backup? NovaBACKUP Managed Backup for Service Providers offers a scalable managed backup solution that is both secure and flexible. This solution enables managed service providers (MSPs) to offer local and cloud backup and disaster recovery for Windows systems and virtual machines. With centralized management, MSPs can create and manage backup jobs for their clients and set up extensive reporting and notifications. With end-to-end 256-bit AES encryption, backups are secure and align with regulations like HIPAA and GDPR. This solution includes comprehensive support with system setup and use, in addition to ongoing assistance from experts who understand each provider’s environment and can offer efficient, effective help. ## What is NovaBACKUP Managed Backup used for? [Managed Service Providers (MSP)](https://www.capterra.com/msp-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NovaBACKUP Managed Backup?[Manage this product listing](https://www.g2.com/products/entersoft/claim_requests/new?auto=true) ## NovaBACKUP Managed Backup Overview Updated August 2026 AI summary NovaBACKUP Managed Backup enables small and midsize managed service providers to protect data and manage backup operations through a suite of cloud-based tools. It offers backup and recovery, scheduling, and a central dashboard, with options for real-time reporting, security tools, and help desk management. Deployment options include cloud, SaaS, web-based, and Windows environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NovaBACKUP Managed Backup 0.0 VS. [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price $50 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (374) Value For Money 0.0 (0) Value For Money 4.4 (357) Customer Service 0.0 (0) Customer Service 4.5 (358) ## NovaBACKUP Managed Backup alternatives [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (203)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (75)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about NovaBACKUP Managed Backup Overview ### What company size and specific industries is NovaBACKUP Managed Backup built for? NovaBACKUP Managed Backup is designed for IT providers and managed service providers of any size that deliver local or cloud backup as a managed service. It is aimed at service businesses building recurring revenue rather than a specific industry, making it suitable for general IT support and backup service operations. Features and Usability ### What are the key features of NovaBACKUP Managed Backup? NovaBACKUP Managed Backup offers backup and recovery, automatic backup, scheduling, and remote monitoring & management for protected data operations. It also includes real-time reporting, real-time updates, and dashboards for status visibility, plus security tools, remote access/control, monitoring, live chat, and help desk management. Pricing ### How much does it cost and what fees or limitations are included? NovaBACKUP Managed Backup starts at $50 per month on a usage-based plan tied to the number of Agents and GB of Cloud Storage. A free trial is available. The plan includes setup assistance, support and upgrades, plus features such as encryption, local and cloud backup, and reporting. Getting Started and Support ### What training and onboarding options does NovaBACKUP Managed Backup offer? NovaBACKUP Managed Backup provides webinars, documentation, and videos to help teams get started. Webinars offer guided instruction in a live or scheduled format, documentation supports written reference for setup and features, and videos provide visual walkthroughs for learning key tasks. Getting Started and Support ### What customer support options does NovaBACKUP Managed Backup offer? NovaBACKUP Managed Backup provides email/help desk, FAQ/forum, knowledge base, and phone support. Without reviewer feedback on support experiences, no clear pattern emerges on response times, helpfulness, or common frustrations, so the support experience cannot be characterized beyond the listed channels. ## Features AI summary Based on 1,987 Managed Service Providers (MSP) reviews Capterra data shows that buyers of Managed Service Providers (MSP) software rank the following features as their top priorities: - **Remote Access/Control** (**63%** of reviewers rated this feature as critical) - **Server Monitoring** (**56%**) - **Remote Monitoring & Management** (**60%**) NovaBACKUP Managed Backup supports **Remote Access/Control** and **Remote Monitoring & Management**, giving service providers the tools to connect to client systems remotely and oversee device health across environments. However, it does not include **Server Monitoring**. Instead, it offers **Backup and Recovery** (**73%**), which Capterra reviewers also rate highly. These capabilities help businesses protect data, restore systems after outages, and maintain service continuity, allowing teams to respond faster and reduce operational disruption. Backup and Recovery Create backups and provide methods to recover deleted/lost data Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Help Desk Management Managing service requests, incidents, IT issues & support with a ticketing system Real-Time Reporting Active reporting of data and metrics Real-Time Updates Receive system updates as soon as any changes are made Remote Monitoring & Management Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications NovaBACKUP Managed Backup 7 features ### All Features - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Security Tools: Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/214535/NovaBACKUP-Cloud-for-MSPs/pricing/) NovaBACKUP Managed Backup $50.00 Usage Based,Per Month It includes: - Supports Windows PCs and Servers - Support for MS-SQL, Exchange, and Virtual Machines using Hyper-V or VMware - Central Management with multi-user access control - File and Image Backups for Disaster Recovery - Single File Restore - Local and Cloud Backup - 256-bit AES End-to-End Encryption - Backup compression - Reports, notifications, and alerts - GDPR and HIPAA Compliant - Setup Assistance, Support and Upgrades Included ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.