# iDeal Construction CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is iDeal Construction CRM the right Construction CRM solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/214540/iDeal-CRM/reviews --- iDeal Construction CRM 4.9 (8) [View alternatives](https://www.capterra.com/p/214540/iDeal-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of iDeal Construction CRM Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MW Micheal W. President Construction Used the software for: 1-2 years ### "IdealCRM the Best of the Best" July 7, 2022 5.0 Best Service and product I have ever used. Pros I love the proposal and quotes section, I use this option for my construction business. Cons I am sorry to say, I have not found something I dislike about their service. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[monday.com](https://www.capterra.com/p/147657/monday-com/) IdealCRM was cheaper, easier to use and any time I had an issue, it was solved promptly. They also accepted feature requests I had and implemented them into their software. I was amazed at the level of customer service they provide to their customers. Review Source Response from Ideal Software Group July 12, 2022 Wow Micheal! Thank you for sharing this amazing review of iDeal Construction CRM! HP Hunter P. CEO Construction Used the software for: 6-12 months ### "Best Construction CRM" August 4, 2022 5.0 Overall, I wish I had found this CRM software 5 years ago. It has really changed the way my firm runs it's sales. Pros Easy to use, very intuitive, tons of customization and it really streamlines a lot of the more monotonous tasks with sales. Really like how opportunities are inputed by particular projects. Cons Haven't really run into any cons. If there has been any road bumps iDeal has been quick to address them and resolve them. Reason for choosing iDeal Construction CRM It is the best solution for project tracking and sales pipelines in construction. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Needed something more tailored to the construction industry. Review Source Response from Ideal Software Group August 16, 2022 Thank you for taking the time to review iDeal Construction CRM!. We are delighted to hear our sales management solution helps your firm run its sales. ST Stephen T. Chief of Staff Construction Used the software for: Less than 6 months ### "iDeal CRM for Construction" August 24, 2022 4.0 We have a decentralized group of group leaders and estimators using different estimating systems and software platforms. iDeal CRM has become a great platform for creating transparency and a common source of truth for bid opportunities. We are in the process of working with iDeal CRM to develop a scheduling program to assign estimators to bids/proposals based on bid complexity, shared workloads for large bids, and due dates. Pros Intuitive lead and bid interface, great response from developers to customize for our business. Cons Limited capability for assigning, developing, tracking, and reporting on customer development activities. Alternatives considered [TopBuilder](https://www.capterra.com/p/123480/Builder-CRM-Marketing/) Reason for choosing iDeal Construction CRM Willingness to customize their software for our application at a very reasonable price. Review Source FG Francisco G. Vice President Sales Construction Used the software for: 1-2 years ### "Proven to be the best CRM for construction after comparing with the top 10 in the market!" July 27, 2022 5.0 Pros One-to-many relationship, great reporting and intuitive dashboard to manage all opportunities. Cons Would like a mobile phone app for when I'm on the road. Reason for choosing iDeal Construction CRM Unique features and competitive pricing. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Does not provide core features needed right out of the box, extremely expensive when trying to customize. Review Source Response from Ideal Software Group July 28, 2022 It's been a pleasure working with you and your company. Your input and feedback are very valuable to us. JB Jay B. VP Construction Used the software for: 1-2 years ### "Jay Babra - VP" July 28, 2022 5.0 Following up with the clients on the bid projects and updating CRM, creates a good database for us to review and fix our numbers according to market. Pros Its very simple to use - anyone can be trained to use it, also can be customized as per your company needs. Reports and Follow up notes are essential, where as sending a follow up email is very simple. Cons Nothing really is least liked, its a good software. And if you run into issues, customer support is excellent, who can fix the issues right away. Review Source WY Wayne Y. Sales Manager Public Safety Used the software for: 1-2 years ### "Does exactly what I need." July 12, 2022 5.0 Very happy with this system. Makes my job easier. Pros Every part of this system is user friendly. Customer support is very good, few times issues happened they were fixed quickly. Any questions I have are also answered quickly. Cons As I mentioned, this hits all marks for the tools I need in my day to day use. Review Source Response from Ideal Software Group July 14, 2022 It's been a pleasure supporting you and your company. Thank you Wayne! IH Ioan H. Sr. Project Manager Construction Used the software for: 6-12 months ### "Great CRM platform for any size company " July 14, 2022 5.0 Pros Easy implementation. Ease of use. Data import. Reporting feature. Great graphics. Cons There was nothing we did not like. There were some features / reports not available for our needs at the beginning, but iDeal team resolved all our requests. Review Source Response from Ideal Software Group July 15, 2022 Thank you Ioan for you review. Your feedback is very valuable to us. We appreciate our collaboration and working with you and your company to improve the sales reporting part of our software. AR Anoop R. President Construction Used the software for: 6-12 months ### "Excellent " July 18, 2022 5.0 Excellent! The best in business Pros Ease of use, excellent support from ideal and reliable database Cons None, everything is perfect and can be customized Review Source Response from Ideal Software Group July 28, 2022 Anoop, Thank you for sharing your amazing experience of iDeal Construction CRM! Similar Products Featured ## Related categories [Construction CRM](https://www.capterra.com/construction-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.