# Weply Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Weply Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/214542/Weply --- # Weply Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Weply ## What is Weply? Weply makes it easier for your business to capture leads from your current website traffic through live chat manned 24/7 by our qualified consultants worldwide. AI is used to support human chat agents, which allows fast and accurate responses. We at Weply are not the experts of your business nor do we aim to be, therefore we ensure that in the case of a question best answered by an expert, we collect contact information and deliver them straight to your inbox or CRM system. ## What is Weply used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price DKK20 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Weply?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://weply.chat&name=Weply) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Weply 5.0 (6) VS. [### Cleo](https://www.capterra.com/p/234429/Cleo/) [3.7 (3)](https://www.capterra.com/p/234429/Cleo/#reviews) Starting Price DKK20 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (6) Ease Of Use 4.3 (3) Value For Money 5.0 (6) Value For Money 4.5 (2) Customer Service 5.0 (6) Customer Service 4.0 (3) ## Weply alternatives Highest Rated [Relevance AI](https://www.capterra.com/p/10019108/Relevance-AI/) [4.0 (1)](https://www.capterra.com/p/10019108/Relevance-AI/#reviews) Starting price $199.00 Per User, Per Month [Learn More](https://www.capterra.com/p/10019108/Relevance-AI/) [Zinng](https://www.capterra.com/p/10037601/Zinng/) [0.0](https://www.capterra.com/p/10037601/Zinng/#reviews) Starting price $49.00 Per User, Per Month [Learn More](https://www.capterra.com/p/10037601/Zinng/) [Seth](https://www.capterra.com/p/10039493/Seth/) [0.0](https://www.capterra.com/p/10039493/Seth/#reviews) Starting price $5.00 Per User, Per Month [Learn More](https://www.capterra.com/p/10039493/Seth/) [Chattitude](https://www.capterra.com/p/10039675/Chattitude/) [0.0](https://www.capterra.com/p/10039675/Chattitude/#reviews) Starting price $99.00 Per User, Per Month [Learn More](https://www.capterra.com/p/10039675/Chattitude/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Live Chat 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Ability to chat online in real time Sentiment Analysis 4.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Contextual Guidance 4.3 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Interprets what a user is doing based on context and helps guide them through the process. Multi-Language 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Manage and support multiple languages CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Weply 5 features Interprets what a user is doing based on context and helps guide them through the process. Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Ability to chat online in real time Manage and support multiple languages Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Get Advice We can help you find the software with the features you need. Features 4.8 (6) 4.8 Based on 6 reviews ## Pricing Value for money 5.0 (6) Free Trial Basic DKK20.00 Per User,Per Month Value for money 5.0 (6) 5.0 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 5.0 Based on 6 reviews Filter by rating 5(6) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent IM Ida Marie N. Responsible af Marketing Security and Investigations ### "Overall a very happy user of Weply!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2021 As a marketer with Weply, I have once again realized the importance of listening to customers and what they are asking for. The conversations from Weply help me improve the content on our site and answer customers' questions before they are asked. Weply is a way to be proactive and at the same time be vulnerable because you make yourself accessible and outreach to questions. Pros Everything went smoothly and the integration went fast. I am most happy with the function of filling out contact forms and receiving emails over the conversation in the chat to the right person. What I like best about Weply, of course, is that we as a company can be present and respond to potential customers even when the office is closed. It just gives an extra sense of service. Cons If anything should be improved, it is the intelligence in being able to provide different answers to questions within the same category. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TE Tue Elmose T. CEO Real Estate ### "Weply is essential in our customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2021 So far, we are very happy with Weply. Pros It makes us present for new clients, even if we are stuck in meetings. In a way, you can say that Weply has our back, so we answer clients´requests immediately, even though we might not be available due to other commitments at that specific time. Cons I don´t really have any negative aspects to comment on. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PT Patrick T. CEO Information Technology and Services ### "Saves time and boosts availability" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2021 Pros Weply provides a 24/7 availability - not only for lead references but also for customer support and guidance. It allows us to pre-screen the chats and direct them to the right department; and saves time in mail-transit and last but not least; we get to focus on our product and less on entrance level customer service! Cons Some livechat sessions could be minimised with a pre-Chatbot setup with a custom 5-10 questions and answers - to guide the customers into the right page/section without needing a live chat and/or make the pre-screening easier. Reasons for choosing Weply Ease of use - and their plug and play setup had us live in a few minutes. It’s the best decision we’ve made in terms of support and lead generation since we started in 2011. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP Dennis P. E-commerce manager Health, Wellness and Fitness ### "Weply review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2021 Nothing but super great! good product and the service have always been on top! Positive vibes from DenForm. Pros The possibility for costumers to contact us while we are closed helps us a lot. They can then be contacted the day after and we already know what they want and who needs to contact them. Cons Nothing we really like the idea about an online chat and so far we haven't experienced any problems. Reasons for choosing Weply Because the costumers usually use our website during the evening where the company is closed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 6, 2021 Thanks for the good vibes and 10/10 DenForm! Daniel R. CEO Hospital & Health Care ### "Better communication with our customer base." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2021 Prior to adding Weply to our website, we lost customers with acute needs to other suppliers. Sometimes just getting a first response is enough to keep the customer at ease until one of our consultants can reply with the information needed or send a service technician. Pros I thought that the implementation was extremely simple. The representative from Weply quickly adapted the chat graphics to our color scheme and it looks very professional. The live chat gives our customers a real life experience with a person that can respond to most frequently asked quesitons and can attain information for follow-up calls or dialog. Cons So far we haven't found any features we are missing. Reasons for choosing Weply Our first contact with Weply at one of our suppliers was enough to convince us to try the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 6, 2021 Thank you for your review Daniel, we are so glad to hear that we have assisted in retaining customers and that our service is living up to your expectations so far. CA Christian A. Vicedirektør Construction ### "Extremely satisfied as a customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2021 The business is very helpful with making any adjustments to the live chat and chat agents, along the way. You feel like you are in control of whats going on in the live chat, without being directly involved in the chatting sessions, where the Weply agents do their work. Their customer support is superb and the business model is very affordable. Pros The live chat feature is brilliant, as it grabs the customers attention and let them know that there are people on the other end, wanting to help them with any questions they might have. The live chat serves as a tunnel and filter, guiding customers to the right place and avoiding phone calls from customers who might as well have sent an email. The live chat helps with that, as the customer can write all of their questions and then leave the page. And we can get back to them and their questions via e-mail. This frees up alot of phone time, which can be disturbing at times when you need to concentrate on your emails. Cons That I cant chat directly with the customer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 22, 2021 Thank you so much for your kind words, Christian! We appreciate your feedback. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)