# Silkpay Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Silkpay Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more. Source: https://www.capterra.com/p/214561/Silkpay --- # Silkpay Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Silkpay ## What is Silkpay? Based in Paris, Silkpay provides omnichannel and secure payment solutions to help physical stores and e-commerce in Europe accept more than 30 of the world's most popular payment methods: Visa, Mastercard, CB, UnionPay, Alipay+, WeChat Pay and Asian e-wallets. Our goal is to empower businesses in every industry, make payments painless for all types of companies in all sizes. We aim to deliver effortless experiences for our merchants and their clients. ## What is Silkpay used for? [Payment Processing](https://www.capterra.com/payment-processing-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Silkpay?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.silkpay.fr/&name=Silkpay) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Silkpay 4.3 (8) VS. [4.7 (103)](https://www.capterra.com/p/10014229/Zil-Money/reviews/) Starting Price Contact vendor Starting Price $30 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (8) Ease Of Use 4.6 (103) Value For Money 4.4 (8) Value For Money 4.6 (93) Customer Service 4.4 (8) Customer Service 4.5 (92) ## Silkpay alternatives [4.7 (484)](https://www.capterra.com/p/182990/GCPAY/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.1 (129)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 77% of reviewers rated it above 4 stars Highest Rated [4.9 (247)](https://www.capterra.com/p/198072/ePayPolicy/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/214561/Silkpay/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payment Fraud Prevention 4.3 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Data Security 4.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Mobile Payments 4.2 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Online Payments 4.2 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Accept and process online payment transactions Debit/Credit Card Processing 4.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Real-Time Data 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Receive data and information in real time Silkpay 15 features Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Import and export data to and from software applications Protect sensitive data for digital privacy Accept and process credit/debit card transactions Transactions that typically involve face-to-face interactions between the payer and the payee Clients can submit payments via mobile devices Manage and handle various international currencies Process payments via multiple modes directly through the application Accept and process online payment transactions Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Receive data and information in real time View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Track the status over time for a request, process, asset, or transaction Get Advice We can help you find the software with the features you need. Features 4.4 (8) 4.4 Based on 8 reviews ## Pricing Value for money 4.4 (8) ### Starting price Contact vendor for pricing Free trial available Value for money 4.4 (8) 4.4 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (8) 4.4 Based on 8 reviews ## User reviews Overall rating 4.3 Based on 8 reviews Filter by rating 5(5) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent EC Eduardo C. CEO Alternative Medicine ### "Perfect" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 2, 2023 Pros Facility of use and navigation web use of them. Cons The time od aperture pf acount is more than expect. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FH Foo Hong Wee M. CEO Retail ### "One of the best payment processor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 25, 2023 Pros With Silkpay, it has become the best ways to open up the Chinese market in Europe and America. Receiving payment from Chinese customer will never be a problem again. Cons Nothing to complain having Silkpay as your payment processor Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NM Nina M. Cheffe de projet Music ### "Service client réactif " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 24, 2023 Pros Le service client est réactif et très à l'écoute des besoins. Cons Nous n'avons pas encore eu le temps d'utiliser les services Silkpay mais sommes satisfait des options proposées Reasons for choosing Silkpay Silkpay nous a été recommandé par un partenaire. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GT Guy T. International Trainer Human Resources ### "Access to China Clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 20, 2023 At last I can easily receive payment from my Chinese client Pros The ability to let my client use their normal way of paying in China (WeChat Pay, AliPay) Cons For now ... i don't have any reproach to do ! Switched from [SumUp](https://www.capterra.com/p/170673/SumUp-Air/) SumUp has a VERY BAD client service - Front row agents on phone are very nice but have no power for doing anything, they are just "mailbox" who forward to back-office services who never reply or act. Very bad experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Stefan T. CEO MANAGING DIRECTOR Electrical/Electronic Manufacturing ### "North Led Innovation perfekt match with Silkpay" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2023 We have started recently and most of information was easy to understand when started. System is secure and good overview Pros Silkpay has very fast and smooth support to get started. System is easy and Secure. Cons Could be easier to find information about what system contains when start to work. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reasons for choosing Silkpay We did a market analysis to cover our needs. We also work with Asia so choice was easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 21, 2023 Dear client, Thank you so much for sharing your positive experience with Silkpay! We're delighted to hear that you've found Silkpay to be fast, smooth, and secure. Providing a seamless and secure payment experience is at the core of what we do, and your feedback reaffirms that we're on the right track. Your point about information accessibility is well noted, and we're continually working to make our system even more user-friendly. We're committed to providing you with all the resources you need to make the most out of Silkpay. Once again, thank you for choosing Silkpay, and we look forward to continuing to support your payment needs. If you have any questions or need assistance with anything, our team is here to help. Best regards, SB Sanaa B. Responsable export Pharmaceuticals ### "Great for selling to Asian customers in Asia" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 26, 2023 Pros Silkpay payment system is very useful to sell physical, expensive products to remote customer.During Covid, our customers in China asked for products to be sent to them, but we refrained to sell them since we worried of scams : someone can ask for the products, pay on our website with a Visa, receive the parcel and then open a litigation on the payment saying that someone stole his card. If this happens, the payment is blocked by Visa and the money is returned to the customer.With Alipay (one of the wallets proposed on Silkpay POS terminals), the customer cannot say that the payment was done without his agreement and therefore he cannot ask for suck a fraudolent refund.Since our payments are now secure, we increased our sales to Asia. Cons Backoffice interface is not nice-looking on the computer screen, but the interface on mobile phone is okay Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reasons for choosing Silkpay Stripe is a great product, but it does not include the asian wallets we needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HR hesham r. whosales Wholesale ### "terrible service " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 30, 2023 Cons terrible service i pay 300euro for my account they open for me solo trade account miss \[sensitive content hidden\] never help no support I can't use it for the 500 limit they make for me or I have to pay from them machine for payment Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 12, 2023 Dear client, thank you for sharing your feedback. It's important to clarify that we do not set limits on our clients' accounts. If your account has any limits, they are not determined by us; rather, they are established by our partner banks. As we cannot find your account in our system, we kindly request that you get in touch with us directly so that we can promptly assist you in resolving any issues. Your satisfaction is our priority, and we look forward to providing you with the support you need. BW Bingyu W. Growth marketing Computer Software ### "My Journey with Silkpay" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2022 Pros Silkpay simplifies our payment process, enriches our methods of payment and improves our work efficiency. Before using Silkpay, we struggled to choose the right payment method for our Chinese customers, but now we have a variety of options, such as Unionpay, Alipay or WeChat, etc. Silkpay's product is very powerful and fully protects the privacy of our customers' data, and its competitive price is also one of the advantages. Cons In terms of language support, not all European languages are covered. All other aspects are satisfactory. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/214561/Silkpay/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)