--- title: "The Field Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about The Field Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/214581/The-Field/" page_type: "product" language: "en" --- # The Field Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) The Field ## What is The Field? The Field Salesforce app optimizes routes to close the deal. Use this tool for door to door sales app to knock every door or to route your daily or weekly client visits across any geographic area. The Field simplifies routing and integrates seamlessly with fundraising, survey, and sales tools in your Salesforce CRM ecosystem. We help you to save on admin time so you can work on what matters most; Meeting your customers in The Field! ## What is The Field used for? [Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Field Sales](https://www.capterra.com/field-sales-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### The Field 4.6 (5) VS. [### Dynamics Mobile](https://www.capterra.com/p/190459/Dynamics-Mobile/) [4.0 (1)](https://www.capterra.com/p/190459/Dynamics-Mobile/#reviews) Starting Price $29 Flat Rate, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (5) Ease Of Use 5.0 (1) Value For Money 5.0 (4) Value For Money 5.0 (1) Customer Service 4.8 (4) Customer Service 4.0 (1) ## The Field alternatives [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130199/LeadSquared/) [Geo Rep](https://www.capterra.com/p/233574/Geo-Rep/) [0.0](https://www.capterra.com/p/233574/Geo-Rep/#reviews) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/233574/Geo-Rep/) Highest Rated [Repsly](https://www.capterra.com/p/212159/Repsly/) [4.4 (134)](https://www.capterra.com/p/212159/Repsly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/212159/Repsly/) [SPOTIO](https://www.capterra.com/p/157701/SPOTIO/) [4.3 (78)](https://www.capterra.com/p/157701/SPOTIO/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157701/SPOTIO/) ## FAQs about The Field Overview ### What company size and specific industries is The Field built for? The Field is designed for any organization that uses Salesforce and needs to reduce routing and administrative time for field-based teams. It is suited to companies of any size across industries that depend on sales or service staff working in the field. Features and Usability ### What are the key features of The Field? The Field offers field sales management, CRM, lead management, and opportunity management for tracking customer and sales data. It also includes routing, route optimization, GPS, and live driver tracking for field operations, plus scheduling, work order management, alerts/notifications, and performance metrics. Integrations ### Which third-party tools and platforms does The Field integrate with? The Field integrates with Salesforce Platform and Salesforce.org Nonprofit Cloud. These Salesforce-based connections support CRM and nonprofit data workflows, giving The Field a focused integration set centered on Salesforce environments. Getting Started and Support ### What training and onboarding options does The Field offer? The Field provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars provide scheduled instruction for groups, and documentation offers written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does The Field offer? The Field provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. No reviewer feedback is available to describe user experiences with support quality, response times, or helpfulness, so support service impressions cannot be assessed from the catalog data. ## Features AI summary Based on 4,034 Field Service Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing field service management software: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) The Field supports **Mobile Access**, which gives field teams access to job details and updates while working on-site. However, it does not include **Job Tracking** or **Job Scheduling**. Instead, it offers other important capabilities that reviewers also value, including **Customer Database** (**66%**) and **Scheduling** (**61%**). These features help businesses keep customer records organized and coordinate appointments more effectively, allowing teams to stay informed and manage daily service work with less confusion. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Channel Management Manage various distribution channels, build relations with channel partners, and track their performance Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system The Field 21 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Field Sales Management: Manage or track sales completed by field teams/employees - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile Access: Access software remotely via mobile devices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Scheduling: Plan availability and assign specific time slots for tasks and resources - Territory Management: Organize customer data and accounts by user or geography - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.6 (5) 4.6 Based on 5 reviews ## Pricing Value for money 5.0 (4) Free Trial Basic $29.00 Flat Rate,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews ## Integrations [ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (4) 4.8 Based on 4 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(4) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent EM Eitan M. Field representative Fund-Raising ### "gets the job done, but could be improved" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 January 2, 2021 It's usable, but the negatives waste time or are frustrating (especially the two-finger map use). Pros Different pages (time and stats, field route...) are organized well and it's easy to find what I'm looking for. Cons Two-fingers needed for map. cannot delete pins. Sometimes I need to enter the address myself, and the pin will show as being at a different address. It may be labeled with the right address, or both the correct address and the original address it had for the pin. "Upgrades" should have their own color, rather than being yellow like "to canvass" pins. The map page only showed the dollar value of donations, not number of yesses. In order to see number of yesses, I'd need to go to a sepatate tab (time and stats). Any time I create a new house on the map, the map itself should stay oriented exactly how I had it before creating the house. Instead, it moves, causing me to re-orient the map. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 11, 2021 Hi Eitan -- thanks for the feedback. Since you left your review, we've updated The Field route to be movable with one, not two, fingers. Because the UI is completely in your company's control (i.e. data you see, marker color), we've talked to your company about how they can show "Upgrades" with different colored pins and about changing the statistics, such as number of yeses, that you see. This also is all in their control to give you the information you need to succeed. Thanks for your other ideas as well. Your feedback helps us make The Field even better. NS Nicholas S. Cavasser Civic & Social Organization ### "Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 December 24, 2020 Pros It’s good and easy to use. I’m able to track where I am Cons It can get pretty frizzy sometimes. It blanks out and stops working for some reason Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 21, 2021 Hi Nicholas - thank you for the review. We investigated the issue of the map blanking out sometimes, and found that it was from your Admin deleting your team on those days, which deleted your route. We plan to change this functionality so that, even when your manager deletes your team, they need to take an additional step to delete your route so that this doesn't happen again. Watch for this update within two weeks. If you have other ideas for improvement, feel free to submit them at https://customers-membershipdrive.force.com/thefield/s/. Thanks again for the feedback. TL Tyler L. CDIT Civic & Social Organization ### "Field review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 24, 2020 Pros User friendly and quick to learn. Mapping tools are great! Cons Can be slow to load at times but no big complaints! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CR Cassandra R. Canvass Director Marketing and Advertising ### "Mobile" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2020 Overall the field is a great service for donor retention! Pros The Field is very easy to use. I set multiple teams up of at least 4 people in each team. I always use oast turf to ensure we don't hit the same spot twice in 3 months. I love that I can set turf up on my iPad/phone. The mapping service we used to use didn't have the option for yes, this does and it's great! Cons The features I least like are that you have to use 2 fingers to move the map. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 21, 2021 Hi Cassandra -- thank you for the positive review, and for the suggestion for improvements. We have updated The Field to enable you to move the map with one finger. Feel free to submit any other ideas at https://customers-membershipdrive.force.com/thefield/s/ BF Brian F. Recruitment Director Fund-Raising ### "Excellent Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2020 The Field is very user friendly and also very easy to teach folks how to use. Pros The Field is very user friendly. Easy to navigate. Cons There aren't any features that I don't like about The Field. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 11, 2021 Thanks for your feedback, Brian! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.