--- title: "Holly Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Holly Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/214582/Holly/" page_type: "product" language: "en" --- # Holly Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Holly ## What is Holly? Holly is an AI Operator that works as a patient scheduling platform and AI receptionist, using conversational AI to automate patient communication and front-desk workflows by managing your EHR, CRM, and payment platforms based on your know-how and specialty best practices. The result is a better patient experience, happier staff, and measurable revenue growth. ● 30+ Patient Journey Workflows × 350+ Operational Rules = Thousands of Configurations Tailored to Your Specialty ● 92M+ Patient Interactions ● 1,500+ Practices Served ● 9+ Years Pioneering AI for Healthcare ● HIPAA-Compliant | SOC 2 Certified Guaranteed minimum 600% return on investment. No additional software costs required. Holly AI fits within your existing budget and costs around 3% of the average annual operational cost per provider. Free Pilot Available: Go Live in Days ● No apps to manage ● No staff training ● Seamless patient adoption ## What is Holly used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Holly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.nimblr.ai/&name=Holly) ## Holly Overview Updated August 2026 AI summary Holly is a cloud-based appointment scheduling solution for small healthcare organizations, offering tools for appointment management, calendar coordination, online booking, and automated reminders. With features like payment processing, customizable branding, group and multi-location scheduling, and SMS messaging, Holly helps practices automate front-desk tasks and integrate with leading healthcare and productivity platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Holly 4.9 (9) VS. [4.7 (3,648)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price Contact vendor Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (9) Ease Of Use 4.6 (4,120) Value For Money 4.7 (9) Value For Money 4.6 (2,777) Customer Service 5.0 (9) Customer Service 4.6 (2,341) ## Holly alternatives Highest Rated [4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (1,475)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/214582/Holly/alternatives/) ## FAQs about Holly Overview ### What company size and specific industries is Holly built for? Holly is designed for healthcare practices and multi-location groups across multiple specialties, making it a fit for small clinics, growing medical groups, and larger provider organizations that want to automate front-desk operations, improve the patient experience, and support revenue growth. Features and Usability ### What are the key features of Holly? Holly offers appointment scheduling, automated scheduling, online booking, calendar management, and availability management for managing visits and staff schedules. It also includes patient communications, confirmations and reminders, SMS messaging, payment processing, insurance eligibility verification, virtual meetings, and real-time reporting. Integrations ### Which third-party tools and platforms does Holly integrate with? Holly integrates with 19 third-party tools and platforms, including DrChrono, Google Workspace, Salesforce Platform, Stripe, Twilio, WhatsApp, Square Payments, and Google Maps. It also connects with Acuity Scheduling, AdvancedMD EHR, CareCloud, Elavon, Google Analytics 360, Medgen, ModMed, Veradigm EHR, Veradigm FollowMyHealth, Bandwidth, and athenaOne. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Holly offer? Holly provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and Q&A, documentation offers written reference material, and videos provide visual walkthroughs for learning features and reviewing steps at any time. Getting Started and Support ### What customer support options does Holly offer? Holly provides email/help desk, a knowledge base, and phone support. These channels give users direct contact and self-serve documentation for common questions. No reviewer feedback on support experience is available, so support quality, response times, and helpfulness cannot be described from user reports. ## Features AI summary Based on 14,022 Appointment Scheduling reviews Capterra reviewers point to these as the top priorities when choosing appointment scheduling software: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Holly supports all three features that reviewers rate most highly: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses organize bookings, keep schedules accurate across calendars, and let customers reserve time online more easily, allowing teams to reduce manual scheduling work and manage appointments more efficiently. Appointment Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Online Booking 4.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Confirmations/Reminders 4.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Mobile Access 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Automated Scheduling 5.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Automatically create schedules based on business needs or employee availability and qualifications Holly 45 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Cancellation Management: Allow customers to cancel their subscription remotely. - Cancellation Tracking: Track cancellations of policies, accounts, orders, appointments, etc. - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multiple Appointment Types: The ability to choose between different appointments in a selection. - No-Show Tracking: Track and monitor patient no-show rates - On Call Scheduling: Track and organize on-call shifts - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Scheduling: Track and organize online shifts - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Intake: Patients can register for appointments in advance online - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payment Processing: Accept, record, and reconcile financial transactions - Real-Time Reporting: Active reporting of data and metrics - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Room Scheduling: Reserving a room for meeting in an office or co-working space - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Virtual Meetings: Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.4 (9) 4.4 Based on 9 reviews ## Pricing Value for money 4.7 (9) ### Starting price Free trial available [View all Pricing Plans](https://www.capterra.com/p/214582/Holly/pricing/) Value for money 4.7 (9) 4.7 Based on 9 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ athenaOne](https://www.capterra.com/p/98735/athenaOne/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (9) 5.0 Based on 9 reviews ## User reviews Overall rating 4.9 Based on 9 reviews Filter by rating 5(8) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Andrew S. Administrator Health, Wellness and Fitness ### "Amazing AI scheduling assistant for healthcare!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2025 Nimblr has been a key addition for our Men's Health Clinic. For our new patients who have done their research and are ready to book appointments, Holly AI makes the process so incredibly easy for them. It integrates with our Dr. Chrono schedule, so they are only shown available appointment spots. This easily saves my business partner and I several hours a week. Bottom line, if you are thinking about trying Holly AI, you will not be disappointed. And once you have it, you'll never want to go back to the old way!! Pros Very well designed platform. Easy to implement and easy to update as our business grows and changes. Also, fantastic customer support, both on the tech side and on the general customer success side. Cons Nothing so far. One thing to be aware of is that Holly will message your patients from a number that is different from your clinic number. This was less than ideal for us, but we haven't had anyone complain about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jo B. Administrative Assistant Medical Practice ### "Efficiency maintained!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 5, 2024 I appreciate the quickness and efficiency, but especially the constant checkups to maintain this for us! Cons Haven't gotten there yet! Everything has been great so far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Andy W. Owner Hospital & Health Care ### "Game Changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2024 The team has been super easy to work with and the product is first class. Pros Holly by Nimblr has been a game changer. Our no show rate has decreased dramatically and we finally feel comfortable leaving scheduling in someone elses hands. Highly recommend. Cons Nothing! Everything we've experienced thus far has been fantastic. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Justine S. Franchise Owner Health, Wellness and Fitness ### "Great product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2024 I love using Holly/Nimblr. The team is accessible and kind and helpful and they really help you to be successful. I really appreciate the team I work with and they always go above and beyond. Pros The team is accessible and kind and helpful and they really help you to be successful. Cons You can't not show days when they are full, this is a big miss that I know they are working on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Lora L. Patient Care Health, Wellness and Fitness ### "Good Basic Tool for Patient Appointment management" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 5, 2024 I like that Holly saves me quite a bit of time with the online scheduling that integrates with Dr. Chrono and the appointment verification. It works well that you can personalize the settings and work hours of each of our providers and patients can easily see who has availability that matches their schedule. I really like the texting feature for accepting appointment as I feel that is the easiest way for patients to confirm as no one really answers phone calls they don't recognize the number for. I do with that the system had the ability to easily text patients about anything. Sometimes I need to remind them to do their check in paperwork or other random things, but if they have not recently had an appointment then you cannot text them. I also wish the personalization was better for some things. Also wish it was easier to get card information to hold an appointment. They have to set that up for you and you have to have a square account. It also allows patients to book an appointment and then asks for the card, so patients can skip it if they want. In the online scheduling you can only have 3 questions/statements and I wish there were more options for those and also having clickable yes or no answers questions. Load times both on our website for self scheduling and on Nimbler itself can be slow. For text reminder I also wish that there were options for sending additional reminders. Right now it sends one and then we have ours set to send a reminder again 24 hours later if a patient does not respond. I would like option to text them again a 3rd time to increase our chances of a response and to decrease the amount of no shows or late cancels. Overall a very useful tool, I just think there are a lot of improvements yet to be made for capability, ease of setup, and speed. Pros The AI that helps patients book and manage their appointments. The confirmation automation Integrates with DrChrono Cons Not intuitive to set up Needs more personalization options Slow load times Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BW Brent W. Psychiatric NP Hospital & Health Care ### "Holly has helped improve the efficiency of my small private practice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2023 Pros Holly has helped my practice improve efficiency and reduce late cancellations and no shows. The Nimblr team was available to answer my questions throughout the implementation process. I highly recommend Holly for any DrChrono user! Cons I am switching to a different EHR and Holly does not integrate with the new one. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM Pradeep M. Physician Owner Medical Practice ### "Great software has reduced our workload" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2023 Automated confirmations/cancelations/rescheduling. Allows patients to schedule online at anytime. Confirmations can include appointment specific info depending on the appointment type. Excellent. Pros Holly has been fantastic for us and has reduced the human workload. Text confirmation/cancelations/rescheduling has been really helpful as has the online scheduling feature. I also really like the autofill feature where Holly can fill a spot that opened as a result of a cancellation. Highly recommend. -Pradeep Mettu, MD Cons I have only had positive experiences with Holly. Switched from [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) We previously used drchrono's native reminders and online scheduling. Holly has much better functionality for these aspects. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rossana P. Director of Operations Health, Wellness and Fitness ### "You will not regret having Holly. Real time availability for patients, no more manual work!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 31, 2023 Exceptional, would recommend it to any medical practice that wants to automate and have less manual/human work Pros I love that it connects to my DrChrono and we no longer need to manually do appointments. Cons I would like even more customization per location, like being able to put different logos. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HV Hector V. Psychotherapist Mental Health Care ### "Excellent medical scheduling software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2022 I’m extremely satisfied Pros I like the way Holly syncs with my calendar to allow self-scheduling. Cons Setting up Holly will take some work. However there’s excellent customer support to get you started. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.