# Peeklogic Salesforce – Jira Connector Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Peeklogic Salesforce – Jira Connector Software - reviews, pricing plans, popular comparisons to other Integration products and more. Source: https://www.capterra.com/p/214659/Salesforce-and-Jira-Connector --- # Peeklogic Salesforce – Jira Connector Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Peeklogic Salesforce – Jira Connector ## What is Peeklogic Salesforce – Jira Connector? Peeklogic Jira Connector for Salesforce is a ready-made integration that synchronizes any object or field in Jira and Salesforce. You can set it up in under 30 minutes and get: - Two-way synchronization between Salesforce objects and Jira issues. - Sync standard & custom fields (statuses, comments, attachments). - Automatic updates on both sides. - Configurable sync rules (flexibility for admins). - Works with Salesforce Classic & Lightning. - Native Flow Actions. Includes Apex Actions for Salesforce Flow: Create, Edit, Link/Unlink. Allows full automation logic triggered by Jira updates - Smart Field Mapping. Flexible mapping options. Adds support for mapping based on Salesforce Record Types and advanced Flow-based mapping variables. Salesforce Object (Standard & Custom). Supports complex relationships like Many-to-Many. - Interactive LWC Component. A powerful component to View, Create, Edit, Link, and Comment on issues. - JSM Support. Native support for Service Desk Projects ## What is Peeklogic Salesforce – Jira Connector used for? [Integration](https://www.capterra.com/integration-software/) Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Peeklogic Salesforce – Jira Connector?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.peeklogic.com&name=Peeklogic Salesforce – Jira Connector) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Peeklogic Salesforce – Jira Connector 5.0 (19) VS. [### Zapier](https://www.capterra.com/p/130182/Zapier/) [4.7 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting Price Contact vendor Starting Price $29.99 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (19) Ease Of Use 4.3 (3,010) Value For Money 4.9 (17) Value For Money 4.3 (2,323) Customer Service 4.8 (17) Customer Service 4.3 (1,984) ## Peeklogic Salesforce – Jira Connector alternatives [Albato](https://www.capterra.com/p/228273/Albato/) [4.8 (405)](https://www.capterra.com/p/228273/Albato/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228273/Albato/) [ZappySys SSIS PowerPack](https://www.capterra.com/p/170286/SSIS-PowerPack/) [4.8 (107)](https://www.capterra.com/p/170286/SSIS-PowerPack/reviews/) Starting price $1499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170286/SSIS-PowerPack/) Highest Rated [Make](https://www.capterra.com/p/154278/Integromat/) [4.8 (407)](https://www.capterra.com/p/154278/Integromat/reviews/) Starting price $10.59 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154278/Integromat/) [eZintegrations](https://www.capterra.com/p/185812/eZintegrations/) [4.7 (41)](https://www.capterra.com/p/185812/eZintegrations/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185812/eZintegrations/) [View all alternatives](https://www.capterra.com/p/214659/Salesforce-and-Jira-Connector/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Connectors 4.9 (15) 93.33% of 15 reviewers that rated this feature as important or highly important Connect to big data sources Access Controls/Permissions 4.9 (14) 100.00% of 14 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Widgets 4.8 (11) 90.91% of 11 reviewers that rated this feature as important or highly important An extended application or connector that enables users to perform additional services with their current set of tools Data Import/Export 4.8 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Import and export data to and from software applications Transaction Management 4.9 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Manage, record and track all business exchanges in form of money and its related interactions in the system Alerts/Escalation 4.4 (7) 85.71% of 7 reviewers that rated this feature as important or highly important System alerts about the need to escalate an issue or request Peeklogic Salesforce – Jira Connector 43 features Define levels of authorization for access to specific files or systems Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users System alerts about the need to escalate an issue or request Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Automatically create schedules based on business needs or employee availability and qualifications Configure existing workflows to meet your organization's needs Assembly of graphs and charts for visualizing and tracking statistics/metrics Assemble data from multiple sources Import, collect, and capture data from multiple sources Connect to big data sources Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Ability to handle large datasets Track the management and flow of data throughout the organization Manage and store data in a database Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Graphical representation of data Data vault where data is aggregated for later distribution to applications. Supports common databases such as MySQL and Oracle Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Process of extracting, transforming, and loading data A chronological record of actions or occurrences within a network, software, or process Use AI to generate content in the form of text, images, videos, etc. Identify which applications need to exchange data and enable these data connections Collect and maintain structured information that describes data or content Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows users to manage data from a number of sources Reusable integration workflow templates Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Manage, record and track all business exchanges in form of money and its related interactions in the system Allows the integration of data between different web services An extended application or connector that enables users to perform additional services with their current set of tools Create, design and manage workflows for repetitive tasks Features 4.9 (19) 4.9 Based on 19 reviews ## Pricing Value for money 4.9 (17) ### Starting price Contact vendor for pricing Free trial available Value for money 4.9 (17) 4.9 Based on 17 reviews ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[ JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[ Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)[ Peeklogic Salesforce – Jira Connector](https://www.capterra.com/p/214659/Salesforce-and-Jira-Connector/)[ Salesforce for Retail](https://www.capterra.com/p/251959/Salesforce-Retail-CRM/)[ Salesforce for Automotive](https://www.capterra.com/p/232300/Salesforce-Automotive-CRM/)[ Salesforce for Travel & Hospitality](https://www.capterra.com/p/234596/Salesforce-for-Travel--Hospitality/) ## Support, customer service and training options Customer Service 4.8 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (17) 4.8 Based on 17 reviews ## User reviews Overall rating 5.0 Based on 19 reviews Filter by rating 5(19) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RG Raffi G. Solutions Consultant Information Technology and Services ### "Solid Bridge Between Salesforce and Jira" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2026 Overall, the Peeklogic Salesforce – Jira Connector delivers on its core promise of keeping things in sync. The bi-directional sync and flexible object mapping make it a strong choice for organizations running Salesforce alongside Jira, especially in a PSA context with Certinia. The setup requires patience and proper planning, but once configured it runs reliably. It's a connector that rewards the time you put into it. Pros The bi-directional sync is the standout feature. Changes made in Jira automatically reflect in Salesforce and vice versa, keeping both teams aligned without any manual updates. The ability to map different Salesforce objects and records to different Jira projects simultaneously is also a major plus, and works particularly well alongside Certinia PSA for managing project-based work. Cons The initial setup and field mapping requires a meaningful time investment — it's not a plug-and-play solution. However, that complexity is really a reflection of how configurable the tool is. Once everything is properly mapped and tested, it works exactly the way you need it to. Switched from [Professional Services Cloud](https://www.capterra.com/p/99830/Professional-Services-Cloud/) It wasn't flexible and didn't support our use case Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Alan B. Technical Architect Information Technology and Services ### "Powerful and flexible integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2026 Over all we have found it to be both robust and flexible. We can control where the JIRA data ends up in our PSA, which is important for time reporting, as previously mentioned, but also allows us to position the data to fuel our AI aspirations. Pros For a Professional Service Organization, the ability to track time worked easily, and above all. accurately, against work items, is fundamental to achieving any higher-level goals for the business.  In the past, though, we sometimes struggled with tracking work items until we adopted JIRA as our customer-acccessible work item management system. When carefully set up, it combines relative simplicity and clarity with reliability, and pricing is reasonable. But tracking the projects in JIRA is only half the battle, unfortunately. Our PSA also needed to be aware of these items so that we could control timecard entry and relate every minute of billable time worked to a recognizable work item that our clients could identify. This is where PeekLogic excels. It has provided us with a straightforward but flexible way of populating project milestones as epics and project tasks as stories in synchronization with JIRA so that timecard compliance is now simple to achieve. Highly recommended. Cons With flexibility comes the ability to get things wrong, so I would advise anyone setting up this integration to study the data models for source and target data and understand the mappings well, in order to make sure the configuration is fit for purpose. Switched from [Professional Services Cloud](https://www.capterra.com/p/99830/Professional-Services-Cloud/) It was not flexible enough to support our use cases. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Amanda B. Developer Information Technology and Services ### "Real-Time Integration with an Easy Set-up" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 We had a consistent lag between when work was completed in Jira and when it appeared in our PSA reports due to manual double entry. That lag caused problems with billing cut-offs and project status reporting. The real-time sync eliminated it. Pros We deploy Certinia PSA on Salesforce for a living, and we also use Jira for Project Tasks. Before this connector, I was updating status in two places. Now when we create a PSA Milestone, a Jira Epic gets created automatically. Cons Nothing. I've configured a few Salesforce-Jira integrations over the years. Most of them require middleware, custom code, or a dedicated admin to keep running. This one installs natively on AppExchange and the field mapping UI is clear enough that I didn't need to open a support ticket. Switched from [Professional Services Cloud](https://www.capterra.com/p/99830/Professional-Services-Cloud/) It was not flexible and didn't support our use case. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BJ Brian J. Solution Architect Computer Software ### "Certinia PSA and Jira Integration and Collaboration!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2026 Pros For Certinia PSA Users there is no better way to connect Jira and PSA. We can bring together both teams to automatically create Jira Epics or Stories from projects at milestones or tasks in Certinia PSA or automatically create Certinia assignments in Certinia PSA. Since we require capture of timecards to track and bill services, the ability to auto-generate timecards from time entered in Jira is a game changer. We can now also provide visibility and collaborate across both applications seamlessly in real time. Cons The flexibility to support our processes is fantastic but the setup can be a bit tricky to support some use cases but with the right support we are confident we can get what we need. Alternatives considered [Professional Services Cloud](https://www.capterra.com/p/99830/Professional-Services-Cloud/) Reasons for choosing Peeklogic Salesforce – Jira Connector Certinia's integartion works great for a very specific use case but we needed a more flexible and comprehensive integration to meet our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PC Patrick C. President and CEO Information Technology and Services ### "Peeklogic Jira Connector works great with Certinia PSA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2026 It is surprisingly easy and flexible in it's configuration. The architecture is powerful and makes integration much easier that point to point solutions. Pros It bring Jira data directly into Certinia PSA for a single system of record for project reporting and status updates. Cons Nothing. The connector is working smoothly, data sync is stable, and everything looks good on our side. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Stella G. Business analyst Information Technology and Services ### "Easy installation" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 28, 2026 I have a positive experience in the overall meeting that was conducted with the girl that helped us with the installation Pros it was easy to install and the team that helped us was friendly and patient so in overall it was a good cooperation Cons nothing negative in my experience, for the moment it seems to be working fine and users have started testing it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Abhay D. Salesforce Consultant Computer Software ### "Seamless Integration Between Salesforce and Jira" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2026 Overall, the Salesforce–Jira Connector is a powerful and valuable integration tool. It significantly enhances cross-team collaboration by keeping Salesforce and Jira in sync, improving transparency and operational efficiency. Once configured correctly, it works reliably and adds strong value to organizations using both platforms. Pros Provides a reliable and efficient way to connect Salesforce with Jira Allows Jira issues and user stories to be directly linked to Salesforce records Improves visibility and traceability between sales, support, and development teams Reduces manual effort and improves collaboration across teams Cons Initial setup and configuration can be complex Requires careful field mapping and permission management Troubleshooting integration issues may require technical expertise Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Sahil P. Senior Project Manager Information Technology and Services ### "Bridging Salesforce and Jira Effectively" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 27, 2026 Overall, the experience has been very good. The connector is effective, easy to use once configured, and adds real value by keeping Salesforce and Jira in sync. Pros The tool is incredibly easy to use and exceptionally intuitive, making it effortless for both new and experienced users to get started quickly and navigate seamlessly. Its clean, user-friendly interface ensures that all tasks can be completed efficiently, without confusion or unnecessary steps Cons There wasn’t anything major, but improving the documentation and simplifying configuration would make the experience even better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Sanjul B. Salesforce Development Manager Renewables & Environment ### "Good Solid product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 26, 2026 Overall, the experience has been positive. The connector significantly reduces time spent switching between the two platforms. Pros The two-way synchronization between Jira and our Salesforce org is the product’s strongest and most valuable feature. Cons No issues identified to date; the product performs reliably and consistently meets all expectations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LJ Linda J. Lead Administrator, Business Applications Renewables & Environment ### "Project Magic in a few clicks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2026 Excellent, easy to install and configure. Our project and technical teams love the ease of use. A must have. Pros It saves our users a lot of screen switching and clicks. They can find all the details of project tasks and status in seconds. Cons Nothing. This connector is going to make life a lot easier for our technical and project teams to work together seamlessly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Adria B. Technical Support Renewables & Environment ### "Great product for our team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2026 . Pros Ease of use with displaying Jira in Salesforce and customizations with the downloadable integration between the two platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Abu Nidal K. Salesforce Administrator E-Learning ### "Excellent product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2026 My experience has been excellent with the Jira connector. This has helped us solve a lot of complex business issues. Pros Very useful connector helped us scale without any issues. It has solved our complex business needs without a lot of development work. Cons The documentation can be more extensive for the developers. Good documentation helps to deploy faster and improves processes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Ashutosh A. Sr Salesforce Developer E-Learning ### "Great tool for SF <> JIRA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 20, 2026 Overall the experience has been great.. The peeklogic team really helped do the setup and are always available in case we have any concerns. Pros Does the job,, using it for creating and linking jira's to cases in salesforce and works flawlessly for us.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PG Pranay G. Senior Salesforce Developer E-Learning ### "Simple and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2026 Pros The connector is extremely easy to set up and works very well. Support is also very responsive and helps with issues promptly. Cons The connector does not have a lot of customization options and so you might need to reach out to their support for a use case that the connector doesn't support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MJ Manisha J. Sr Salesforce Developer E-Learning ### "Seamless Integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2026 Pros Intuitive design and flexibility to achieve anything. Simple to set up and very dependable. Salesforce and Jira data in sync and helps our teams stay on the same page. Cons NA. Salesforce and Jira Connector has been a smooth journey to configure projects and achieve measurable results. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jai G. Senior Salesforce Developer E-Learning ### "Amazing Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 20, 2026 Pros What I love most is how it creates a single source of truth; our support agents can see live Jira updates right inside Salesforce, which means they aren't constantly Slack-ing developers for status reports on bugs. The automated syncing is incredibly reliable, and being able to link specific cases to engineering tickets ensures that nothing falls through the cracks, allowing us to give customers much more accurate timelines. Cons The configuration can be a bit intimidating if you aren't a seasoned admin; there are a lot of permissions to toggle. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jonathan W. Director, Informaiton Technology Utilities ### "Great quick win for our teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2026 quick and easy to get rolling. Lot's of opportunity for expanded integration and functionality. Peeklogic team was great to work with. Pros Easy to do the initial set up and deployment. Lots of options to add on layouts and filter by projects to specific objects in Salesforce ie. limiting the Jira projects that can be selected through the Case object. Cons With lots of flexibility in the integration, there is a lot of options and settings needed to go the next step with the product. It can require a good amount of set up to get an indepth integration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jose G. Technical Support Specialist Information Technology and Services ### "Robust platforms connected by a single entry point" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2023 Pros Works as expected enabling the integration between two major systems Cons It performs as expected, no bugs to report right now Alternatives considered [DreamFactory](https://www.capterra.com/p/79098/DreamTeam/) [Hevo](https://www.capterra.com/p/176435/Hevo/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Business Development Manager Information Technology and Services ### "Workflows made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 18, 2022 Pros The best is that it is available in the AppExchange in Salesforce so you don't need to look for it. It has 2 ways synchronization and allows for automated workflows. Cons Besides Jira being a little difficult for first-time users once you get to understand it it will make Project Management workflows a breeze. Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reasons for choosing Peeklogic Salesforce – Jira Connector As we were already using Salesforce and had invested heavily on the platform finding an connector to streamline our workflows into Projects was a plus. 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