# Careswitch Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Careswitch Software - reviews, pricing plans, popular comparisons to other Home Care products and more.

Source: https://www.capterra.com/p/214660/CareSwitch

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# 

 Careswitch Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Careswitch

## What is Careswitch?

Careswitch AI is home care software that uses artificial intelligence to automate administrative tasks for home care agencies. The software handles scheduling, care documentation, billing, compliance tracking, and other day-to-day operations. This allows agency staff to focus on client relationships and care delivery. Careswitch AI aims to help home care businesses use automation to improve efficiency and remain competitive as the industry transitions into the AI era.

## What is Careswitch used for?

[Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$8

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Careswitch?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://careswitch.com&name=Careswitch)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Careswitch

5.0 (2)

VS.

[4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Starting Price

$8

Flat Rate, Per Month

Starting Price

$200

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.5 (153)

Value For Money

5.0 (1)

Value For Money

4.5 (150)

Customer Service

4.5 (2)

Customer Service

4.6 (151)

## Careswitch alternatives

Highest Rated

[4.8 (182)](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Caregiver Management

Manage caregiver's training, scheduling, supervision, performance evaluation, etc.

Charting

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Client Management

Manage contact details and communication with clients

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Scheduling

Plan availability and assign specific time slots for tasks and resources

Careswitch 5 features

Manage caregiver's training, scheduling, supervision, performance evaluation, etc.

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Manage contact details and communication with clients

Observe and track the demand, usage, progress or quality of a system, product, or user

Plan availability and assign specific time slots for tasks and resources

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Basic

$8.00

Flat Rate,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SN

Sharonda N.

Administrative Coordinator

Hospital & Health Care

### "Satisfied Customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 24, 2024

Overall my experience was good. I was satisfied with the software.

Pros

It was very easy to use. Caregivers loved it.

Cons

No toll free number for caregivers to call in the event they couldn't clock in. My supervisor didn't like the price increase.

Switched from

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mark J.

Owner

Hospital & Health Care

### "Great software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 11, 2021

Overall I'm satisfied. I went through about 6 different ones in my research, and signed on a few as well. This was a breathe of fresh air in aesthetics. Think internet explorer from 1995 vs Google Chrome comparison to what's out there. They do have a bit of work to keep doing to continue beefing it up, but there appear to be. Time will tell.

Pros

Modern designed software. Very aesthetic. Much different from all of the competitors I've seen, in a good way. Very simple to understand and use. Loving it so far. Nice to have instant access to a 2 week trial, month to month, and no salesperson. Pricing has 1 client minimum, so as a new agency you will only owe for one client instead of $100+ a month even without clients. No setup fees. No brainer for a new agency on a budget. In fact I'd take this over the other more expensive offerings regardless of price. Nice to be able to chat with support from the app. Nice to have a great phone app for both client and caregiver. Cheap payroll service is also available I'm just starting to get signed up for that.

Cons

I've seen one tech issue so far, trying to get sorted out with tech. No real official training. Training materials are a bit hard to dig through to find what you are looking for. But not hard to figure out so far on my own. Couple features weren't available yet I noticed right off the bat, including caregiver link to Google maps, and an applicant intake role... but there is a workaround for this by just making them inactive employees. That applicant feature slated for spring release. So they are working on all the items I've brought up.

Reasons for choosing Careswitch

Design, Price, ease of use. Features. Multi use app. Payroll.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)