--- title: "MailerSend Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MailerSend Software - reviews, pricing plans, popular comparisons to other Transactional Email products and more." source_url: "https://www.capterra.com/p/214665/MailerSend/" page_type: "product" language: "en" --- # MailerSend Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MailerSend ## What is MailerSend? MailerSend is a transactional messaging service that enables developers to work faster and smarter. An intuitively designed interface enables anyone to contribute to transactional email and SMS, while advanced sending infrastructure and flexible payment plans let you scale your sendings. Built by deliverability experts, your messages always get delivered along with dedicated IP, email verification and inbound routing for a comprehensive solution. Get started for FREE with 500 emails per month, then upgrade for as little as $7/month for up to 5,000 emails! ## What is MailerSend used for? [Transactional Email](https://www.capterra.com/transactional-email-software/) Top alternative Featured Overall rating Based on 62 user reviews Reviews sentiment Positive 85% Neutral 2% Negative 13% Starting price $7 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MailerSend?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mailerlite.com&name=MailerSend) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MailerSend 4.4 (62) VS. [4.2 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/) Starting Price $7 Flat Rate, Per Month Starting Price $15 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (62) Ease Of Use 4.1 (3,488) Value For Money 4.3 (57) Value For Money 4.0 (3,067) Customer Service 4.4 (60) Customer Service 3.7 (3,066) ## MailerSend alternatives [4.3 (197)](https://www.capterra.com/p/159630/Mailgun/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.3 (2,939)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.2 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/214665/MailerSend/alternatives/) ## FAQs about MailerSend Overview ### What problems does MailerSend solve? MailerSend solves unreliable transactional email delivery, difficult API integration, and slow issue resolution for teams sending web app notifications, account emails, and automated workflows. Developers, startups, e-commerce teams, and small businesses use it to replace fragile SMTP setups, monitor deliverability, validate addresses, and launch templated emails quickly. Answer based on 49 reviews Overview ### Which roles and teams benefit most from MailerSend? MailerSend is most used by founders, CEOs, and other executives, along with developers and technical teams managing transactional email delivery. Marketing and community teams benefit from sending branded campaigns and updates, while operations leaders and administrators use it to streamline customer communications, improve deliverability, and maintain reliable email workflows. Answer based on 62 reviews Overview ### What company size and industries is MailerSend built for? MailerSend is built primarily for small businesses, which make up 97% of reviewers, especially in Computer Software at 19%, followed by Internet and E-Learning at 10% each. It fits teams that need a developer-friendly transactional email and SMS platform with broader team access, mainly for transactional email. Answer based on 62 reviews Features and Usability ### What are the key features of MailerSend? MailerSend includes core email delivery features like SMTP relay, REST API, email templates, drag-and-drop builder, and analytics with tracking. Its differentiators are developer-focused API documentation, event-triggered actions, dynamic content, and deliverability controls such as email verification, bounce monitoring, and unsubscribe management, plus third-party integrations for workflow automation. Answer based on 39 reviews Pricing ### How much does it cost and what fees or limitations are included? MailerSend starts at $7/month for the Hobby plan, with a free version and free trial also available. Free includes 500 emails monthly, while Starter costs 35 and Professional 110 with extra email and SMS usage fees. Reviewers often call pricing fair and inexpensive, though some say higher tiers get expensive. Answer based on 26 reviews Integrations ### Which third-party tools and platforms does MailerSend integrate with? MailerSend integrates with 10 third-party tools, including email and automation platforms such as Mailster, Mautic, MemberPress, Zapier, Make, Pabbly Connect, Pipedream, WordPress, WooCommerce, and Firebase. It also connects with Courier and Partnero, covering marketing, commerce, and workflow automation needs. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does MailerSend offer? MailerSend provides documentation for teams that need written reference materials during setup and ongoing use. This format supports self-paced learning, lets users review features and steps as needed, and gives teams a place to check product guidance without relying on live training sessions. Answer based on 1 reviews Getting Started and Support ### What customer support options does MailerSend offer, and how do users rate the experience? MailerSend offers email/help desk, FAQ/forum, a knowledge base, 24/7 live support, and chat. Users often describe support as fast, knowledgeable, and easy to reach, especially for setup and technical issues. Some reviewers, however, report frustrating approval-related interactions, limited explanations, and occasional inflexibility when accounts are denied. Answer based on 34 reviews Email spam ### Does MailerSend help keep emails out of spam? MailerSend helps many businesses improve inbox placement, but spam control and account reviews can feel strict and disruptive. Marketing teams and transactional email senders value deliverability guidance, verification tools, and anti-spam policies, while some users report sudden throttling, limited rejection details, or test emails landing in spam. Answer based on 15 reviews ## Features AI summary Based on 886 Transactional Email reviews Capterra data shows that buyers of transactional email software rank the following features as their top priorities: - **Email Management** (**57%** of reviewers rated this feature as critical) - **Email Distribution** (**67%**) - **API** (**64%**) MailerSend supports all three features that reviewers rate most highly: **Email Management**, **Email Distribution**, and **API**. Together, these capabilities help businesses manage outbound email activity, deliver messages reliably at scale, and connect transactional email workflows with other systems, allowing teams to maintain consistent communication and automate key customer touchpoints. API 4.4 (25) 64.00% of 25 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Email Monitoring 3.8 (22) 59.09% of 22 reviewers that rated this feature as important or highly important Ability to oversee and optimize the operations of a mail server Reporting/Analytics 3.8 (19) 57.89% of 19 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Email Templates 4.1 (18) 72.22% of 18 reviewers that rated this feature as important or highly important Pre-made examples and templates for emails Simple Mail Transfer Protocol (SMTP) 4.0 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Internet standard communication protocol to transmit electronic mails Contact Database 4.0 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. MailerSend 31 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Analytics: Track and interpret campaign performance metrics - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Geolocation: Determines the location of a device using GPS or an IP address - List Management: Manage contacts across multiple mailing lists - Message Personalization: Personalize text messages using templates and custom fields - Mobile Access: Access software remotely via mobile devices - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Simple Mail Transfer Protocol (SMTP): Internet standard communication protocol to transmit electronic mails - SMS Messaging: Send messages via SMS - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Features 4.4 (62) 4.4 Based on 62 reviews ## Pricing Value for money 4.3 (57) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/214665/MailerSend/pricing/) Free $0.00 It includes: - 1 Sending Domain - Bulk Emailing - Drag & Drop Builder - Email API - HTML & Rich Text Editor - SMTP Relay - Standard IP Pools - Suppression Management - Tracking and Analytics - Uptime SLA - 100 Daily API Requests - 1 user seat - 1 Webhook - 1 active template - Inbound Routing Hobby $7.00 Flat Rate,Per Month It includes: - Bulk Emailing - Drag & Drop Builder - 5 User seats - 5 Webhooks - 1000 Daily API Requests - Email API - HTML & Rich Text Editor - SMTP Relay - Standard IP Pools - Suppression Management - Tracking and Analytics - Uptime SLA - Inbound Routing - Sender identities Starter $35.00 Flat Rate,Per Month It includes: - 100000 Daily API Request - Bulk Emailing - Dedicated IP - Domains - Drag & Drop Builder - Email API - HTML & Rich Text Editor - Inbound Routing - Live Chat Support - Priority Email Support - SMTP Relay - Suppression Management - Templates - Tracking and Analytics - Webhooks - 7-Day Data Retention - 5 User seats Professional $110.00 Flat Rate,Per Month It includes: - Bulk Emailing - Dedicated IP - Domains - Drag & Drop Builder - Email API - HTML & Rich Text Editor - Inbound Routing - Live Chat Support - Priority Email Support - SMTP Relay - Suppression Management - Templates - Tracking and Analytics - Webhooks - 500,000 Daily API requests - 30-Day Data Retention - Unlimited user seats Enterprise Contact Vendor for Pricing It includes: - 30-Day Data Retention - Bulk Emailing - Dedicated IP - Deliverability Consultation - Domains - Drag & Drop Builder - Email API - HTML & Rich Text Editor - Inbound Routing - Live Chat Support - Onboarding Assistance - Premium IP Pool Management - Priority Email Support - SMTP Relay - Suppression Management - Templates - Tracking and Analytics - Unlimited- Seats - Webhooks - 500,000 Daily API requests Value for money 4.3 (57) 4.3 Based on 57 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Firebase](https://www.capterra.com/p/160941/Firebase/)[ Make](https://www.capterra.com/p/154278/Integromat/)[ Pabbly Connect](https://www.capterra.com/p/205994/Pabbly-Connect/)[ Mailster](https://www.capterra.com/p/161023/Mailster/)[ Pipedream](https://www.capterra.com/p/242217/Pipedream/) ## Support, customer service and training options Customer Service 4.4 (60) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (60) 4.4 Based on 60 reviews ## User reviews Overall rating 4.4 Based on 62 reviews Filter by rating 5(50) 4(3) 3(1) 2(0) 1(8) Mentioned topic Sorted by most recent BW Bagas W. Founder Computer Software ### "Refreshingly simple transactional email platform — instant startup approval" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 19, 2026 Signed up as part of a startup program for my SaaS platform (Bisnapi — an all-in-one business management platform for Indonesian SMEs). The onboarding was smooth: signed up with my company domain, filled out the approval questionnaire, and the support team was incredibly responsive. Mark from their team handled my application personally and had me up and running same-day. Haven't sent production emails yet (still in development), but the platform UI is intuitive, the API docs are clear, and the template builder is a nice touch for non-developers on my future team. Looking forward to scaling with them as we launch. Pros The startup program approval was instant — submitted my application via the Fin AI Startup Pack, got a response from their support team (Mark) within minutes, and had my Starter 50K plan activated in under 30 minutes. The pricing is extremely competitive for a transactional email platform: 50K emails/month with generous API limits (100K daily requests), 10 sender domains, and 250 templates on the Starter plan. The visual template builder and API documentation look clean and well-organized. As a solo developer building a SaaS platform, the DX-first approach with multiple SDKs and a straightforward REST API is exactly what I need. Cons SMS support is limited to USA and Canada numbers only — no Southeast Asian country support yet. Would love to see Indonesian (+62) SMS in the future. Also, the 7-day activity retention on the Starter plan feels short for debugging delivery issues — sometimes you need to investigate email problems that users report days later. Minor, but worth noting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MJ Morten J. Head of Development Publishing ### "Strict on deliverability, but quick and helpful when it matters" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 16, 2026 Overall a positive experience. We hit a genuine issue with hard bounces caused by placeholder email addresses in our user base, and MailerSend handled it professionally: clear communication, a practical path to a fix via the Email Verification API, and responsive, courteous support that restored our account quickly once we shared the details. The enforcement felt strict in the moment, but it reflects a platform that takes deliverability seriously, and the team made the resolution easy. We'd be comfortable continuing to rely on MailerSend. Pros The support and the tooling around deliverability stood out. When our account reputation changed due to a high hard bounce rate, MailerSend flagged it proactively and explained clearly what had happened and what we needed to do. The guidance was concrete and actionable, and their Email Verification API made it straightforward to validate addresses in real time and stop sending to invalid recipients. Support was also fast and friendly — once we replied with our context, the account was reviewed and restored to normal the same day. Cons The reputation change came with an immediate, fairly aggressive rate-limit reduction (from 120 to 10 requests per minute) before we had a chance to respond, which is disruptive for a legitimate, time-sensitive mailing like a term renewal. A heads-up or a softer initial throttle, with a short window to explain the situation first, would have been less stressful. More granular bounce reporting up front — making it easier to immediately identify exactly which addresses were failing — would also have sped up our diagnosis. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jennifer H. Realtor Associate Real Estate ### "MailerSend is a reliable tool that you can depend on." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 14, 2026 MailerSend makes it easy to switch your mailings to data protection compliant mailings and offers good evaluation options via the dashboards. Pros First and foremost, I must highlight the fantastic customer support. Always friendly, quick and helpful. Data privacy isn't a concern since the servers are well managed. There are many attractive templates and the mailing editor is intuitive. The price is very fair. Cons To be honest, after a year of use, I haven't noticed any real drawbacks. Setting up the automation correctly took a little while, but once I got the hang of it, that's no longer a problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC MIRIAM C. Coach Professional Training & Coaching ### "An easy to use platform with lots of features even with the free version" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2026 I've used Mailerlite to send my professional newsletter. I have the free version, which already offers many features. Pros What I like most is how easy it is to use, and if you're looking for instructions on how to do something specific, it's very easy to find the answer in the Help Center. Everything is explained very clearly. Cons I really can't find anything I don't like about Mailer Lite. In my first campaign, I realized that many of my subscribers were getting my emails in their spam folders, but Mailerlite has a well-explained article on how to prevent this. I followed the instructions for my next campaign, and it worked very well. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The free version has more features, and I found it was easier to use Mailer Lite Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Miguel S. Founder E-Learning ### "Low Learning Curve, Great Email Solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 31, 2025 Pros Very easy to use, great options for free, no problems sending emails! Also great email automation sequences and low learning curve. Cons Somewhat pricey on higher tiers. Starts getting expensive if your email list becomes too big. Wish there were more pricing options. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Was getting too expensive on Mailchimp, had to switch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Engineer Computer Software ### "Would not recommend" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 November 27, 2025 Not good. Stay away from this company unless you do not care about your transactional emails delivery. Pros UI is nice although sometimes it is buggy. Used to offer a generous plan with no monthly fee (no longer) Supports responds quickly but it is not flexible. Cons Their spam review process is completely terrible. I received ONE spam complaint (from thousands of emails being sent for over half a year) and account was suspended within a few days when I was on holiday and had limited access to computer, which prevented customer emails from being sent. To reactivate email sending, their requirement was to add a recaptcha and email verifications using their add-on service, which is somewhat reasonable but obviously takes time to do. They did not enable email sending until the latter was implemented. They changed their free plan (Hobby) to $7/mo forcing users to pay a monthly fee instead of just overage and the Free plan is a joke now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 10, 2025 Hi there, we’re sorry to hear about your experience. After reviewing your account, the suspension wasn’t triggered by a single complaint; our system detected multiple spam complaints over a short period, which brought the account above the acceptable threshold. To protect deliverability for all MailerSend users, sending is automatically paused when this happens. Our team outlined the steps needed to reactivate sending, including adding reCAPTCHA and setting up email verification to prevent further issues. These measures are standard for accounts experiencing complaint spikes and are required before sending can resume. We understand how frustrating this can feel, especially when timing is difficult, and we genuinely tried to help get things back on track as quickly as possible. If you’d like to revisit the setup or review the requirements again, our team would be happy to help! DH Daniel H. Community Marketing Specialist Marketing and Advertising ### "Mailersend - Best software to execute the technical optimizing of email marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 1.0 1.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 February 14, 2025 Overall a good experience in terms of email marketing only. Implementation is challenging. Pros Technical email marketing to the max. Best one out there. Great for system emails and situations where you want to really lower the bounce rate. Cons Will be necessary to use a developer, so it is possible that it will take longer to setup. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 24, 2025 Love hearing this, Daniel! 😊 Optimizing email sendings and reducing bounce rates is what we’re all about, so we’re glad MailerSend is working well for you. We totally get that setup can feel a bit technical, especially for system emails. That’s why we have plenty of guides and resources to make things easier. And if you ever need a hand, just reach out, we’re happy to help! LG Liana G. COO Child Day Care Services ### "STAY AWAY FROM THIS COMPANY!!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 3, 2025 Pros There is nothing to like, this is the worst company ever! Cons STAY AWAY FROM THIS COMPANY!!! It’s impossibly hard to use without any support or resources. This is waste of time and funds i have amazing skills for email management and marketing but this was the worst system ever and i wasn’t able to use it. They have horrible product and even horrible customer service which is never helpful. I canceled without being able to use their service and paid for standard plan but never got to use it. Wasted my time and nerves and there is no refunds whatsoever. If there is one company i definitely hate its this one. Save yourself and stay away! They don’t care and want to scam people into buying their shitty products . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 5, 2025 Thank you for sharing your experience, Liana. We’re sorry to hear that MailerSend wasn’t the right fit for you. Our team works hard to provide a powerful yet accessible platform with helpful resources, and we appreciate your feedback. Our policies, including those related to refunds, are outlined in our terms to ensure transparency. If you need any further clarification, feel free to reach out. KL Kara L. Founder Consumer Services ### "Use SendGrid instead. Terrible customer service." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 2, 2024 Terrible. When you've only used a software for less than an hour and get essentially banned from it while you're just trying to set up your account, it's not a good experience. Pros Nothing. I never got to use it because they rejected my account, and when I asked if they could provide a list of things I needed to fix, they just repeated that they could not approve my account. Cons That I couldn't even use it? I wouldn't be so upset if I could have just given any useful information to correct whatever was wrong. They say they perform a thorough check to determine the account's "validity." But they can't tell me where I failed the checks? And because I failed their criteria, my whole account is invalid?? What does that even mean or imply?? Their vetting process may be for a good purpose, but it is treating legitimate, genuine business owners like we're scam artists or something. It's like they're assuming you're guilty until proved innocent instead of the other way around, except you don't even know what crime you're being accused of and you have to prove you didn't do it. I've got major beef with their customer support just from the one interaction I had. I'm not even convinced a person (vs AI) responded to me. It was so unsympathetic that it might as well be a robot. No, I take that back. ChatGPT is much more sympathetic than whoever replied to me. Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Reasons for choosing MailerSend Because I already used MailerLite and thought it would be an easy transition. Boy was I wrong. I'll be using SendGrid instead. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sattyam S. Full Stack developer Computer Software ### "Great Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2024 Overall it's a great experience using this platform and I wish I can get more guidance from the team in future as well. I would definitely love to connect with the team to stay in touch. Thank you good luck for the future. Pros Although the platform is very great, I like the live customer support feature. The team is very active and replies very quickly if someone is facing difficulties in building some templates. This helps in the learning of the user also. Thanks to this amazing platform. Cons Honestly I don't think so there is any cons of this platform and the team is doing great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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