# Page 3 | MailerSend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is MailerSend the right Transactional Email solution for you? Explore 59 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/214665/MailerSend/reviews

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MailerSend

4.4 (59)

[View alternatives](https://www.capterra.com/p/214665/MailerSend/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of MailerSend

## Showing most helpful reviews

Showing 51-59 of 59 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MG

Markus G.  
CTO  
E-Learning  
Used the software for: Less than 6 months

### "Easy to use API and great customer service"

May 6, 2021

5.0

The customer support is great! They are very fast to reply to your request with a solution.

Pros

It is quite easy to create new templates and send them through the API. There is also a generous free tier. Up until now, we didn’t have any problems with receiving mails.

Cons

There is no TypeScript support. Type definitions would help the development.

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerSend

There is a generous free tier and you can start nearly instantly. Also, compared to some competitors, you can send mails to accounts outside the verified domain.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mainly because of the price.

Review Source

Response from MailerLite

May 19, 2021

Hey Markus, lovely to have you with us! Your feedback is truly appreciated, we're always aiming to improve and make our community experience the easiest and friendliest as possible. - Lay

JP

James P.  
Cofounder  
Computer Games  
Used the software for: I used a free trial

### "New user very impressed"

September 30, 2022

5.0

Excellent so far. Looking forward to more.

Pros

Great value for money, and does what it should. Support is insanely quick and very helpful and polite.

Cons

Took a little while to get verified, but it's normal with SMTP to have to fiddle with it a bit before it works perfectly.

Reason for choosing MailerSend

Many were expensive or made you pay for even a small number of emails.

Review Source

Ivan Dario D.  
Software Developer  
Computer Software  
Used the software for: I used a free trial

### "Great customer service"

May 19, 2021

5.0

Customers transactional mails

Pros

I had a little problem with my account setup for a domain (I got anothers working without deals), and the customer service attended to my problem very fast. I recommend it.

Cons

API needs a little more documentation. And the mail builder could be a bit more complete, but anyway is very useful for people with little knowledge of HTML. I like it.

Review Source

Response from MailerLite

May 27, 2021

Hey Ivan, we're happy to hear that you've got your account up and running. You know where we are if you need us.

TC

Tim C.  
IT Solutions Implementation  
Information Technology and Services  
Used the software for: Less than 6 months

### "great tool"

December 28, 2021

5.0

very positive. Mailersend is used to assist outbound notification messages from a web app to subscribed users on daily basis and 'it just works'

Pros

mailersend does what was needed - SMTP outbound service that was easy to setup, easy to monitor, and works well.

Cons

no negative issues I have found. it works really well, the interface is great for admin/management

Review Source

JR

James R.  
Web Developer  
Computer Software  
Used the software for: Less than 6 months

### "Great service, Excellent Support Staff, Best free-tier model/features "

June 14, 2021

5.0

Positive. Frustrations were solved by support quickly and with good insight. The service works great and has good documentation

Pros

The free tier limit is large, and the overage fees are typically and competitive. The templates option is also great for both clients and developers alike. You can easily design HTML emails and fill in the information easily through the API.

Cons

The DNS record verification setup has poor feedback on failures to verify.

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailgun](https://www.capterra.com/p/159630/Mailgun/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/)

Reason for choosing MailerSend

Better free tier model. More features. Lower costs.

Review Source

Response from MailerLite

June 17, 2021

Love to hear from you, James! I will make sure that your feedback of the DNS record verification is heard internally.

JS

József S.  
CEO  
Information Services  
Used the software for: Less than 6 months

### "Great Support, Great Features"

June 24, 2021

5.0

Great

Pros

A lot of features, you an use it pretty much freely, and Support is very helpful and on point!

Cons

Setting up the DNS records can be tricky, but this is not the Fault of MailerSend and the Support is eager to help!

Review Source

Response from MailerLite

July 1, 2021

Hi Jozsef, welcome aboard!

MG

Mateo G.  
Web developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great service"

August 2, 2022

5.0

Pros

Im using for websites SMTP and is very fast and never go into spam.

Cons

Maybe add new package with pricing od 10$ .. Option between Free and 25$.

Review Source

VH

Val H.  
CEO  
Financial Services  
Used the software for: 6-12 months

### "MailerSend works!"

June 10, 2022

5.0

Pros

Easy to setup! Awesome customer support!

Cons

Couldn't make it work (yet) on one of my Joomla components (i.e. AcyMailing).

Review Source

KN

Kelly N.  
IT  
Music  
Used the software for: I used a free trial

### "Great customer support"

March 10, 2021

5.0

Fantastic customer support

Pros

The product is easy to configure and use

Cons

I have found no reason to no love the product so far.

Reason for choosing MailerSend

They seem to have just the right set of tools we need.

Review Source

Response from MailerLite

March 19, 2021

We love having you with us Kelly!

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