# SAP Business One Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SAP Business One the right Enterprise Resource Planning solution for you? Explore 341 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/214667/SAP-Business-One/reviews --- SAP Business One 4.3 (341) [View alternatives](https://www.capterra.com/p/214667/SAP-Business-One/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of SAP Business One Ease of use 3.9 Customer Service 4.0 ## Pros and Cons in Reviews Gareth R Inventory ManagerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “I’m comfortable working with item masters, bin-managed warehouses, batch/lot tracking, and integrated purchasing-to-finance workflows. While some advanced reporting and automation require custom queries or add-ons, I’ve found B1 to be a reliable and flexible ERP that supports accurate decision-making and scalable operations“ January 5, 2026 WS Waheed S Sales ManagerConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “SAP Business One has many weakness points, it not flexible and not compatible with business types, in our construction company we failed implementing SAP Business One because the lack of flexibility with our needs.“ November 2, 2023 CE Cydrina E Technical Service HelpdeskInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years. “Using SAP has made checking inventory of certain parts, organizing service calls for our technicians and correcting billing issues on the back-end incredibility straightforward.“ January 13, 2026 Yasceine B Quality ManagerComputer & Network Security, 51 - 200 employeesUsed the software for: Less than 6 months. “It is very expensive compared to other ERP's designed for SMB's (mainly the license costs).“ January 21, 2025 KM Kasun M Civil EngineerCivil Engineering, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It is impressive that this tool allows to input all data from stores, construction sites, offices etc and visualize total cost and the returns very effectively.“ November 16, 2024 GD Gelo D Admin Assistant InternConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “For a beginner who don't have a training using this, it will be very hard to learn this SAP Business One on your own.“ May 16, 2024 Jeffrey V Financial AnalystInsurance, 51 - 200 employeesUsed the software for: 6-12 months. “Used it for 8 months in a financial reporting and operations oversight role. Once the initial learning curve passed, it made routine processes more efficient.“ June 26, 2025 JA Jon A CEOWholesale, 11 - 50 employeesUsed the software for: More than 2 years. “I have a lot of it badly as well. If you are graduating past Quickbooks, this is an option. But I would probably go another direction like Oracle.“ May 20, 2024 ## Showing most helpful reviews Showing 1-25 of 341 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Audrey H. System Administrator Information Technology and Services Used the software for: 1-2 years ### "SAP business one simplifies organization management" August 15, 2023 4.0 SAP in the workplace helps us to organize our files and reduce the amount of paper we use. We are able to successfully plan for the future of our company by using information from our sap business software. Our efficiency has increased because to Sap's business features. Pros The reporting tools in SAP Business One are fantastic, and I highly recommend them. I am able to create reports on a wide range of subjects, which has really aided my performance monitoring and decision-making. Sap business one has made it much simpler for us to run our company. Assist us in keeping track of our stock and making sure we don't waste money on unneeded expenses. Cons The Human Resources Management subfield is a little corner of the business world. There is less emphasis on production planning when compared to SAP's All-in-One Software. In addition, accessibility via mobile devices presents a number of difficulties. Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) For almost two years, I've relied on SAP Business One, and it's served me well. I was able to streamline my processes and work more effectively because to this robust piece of software. Review Source Rami H. Internal Auditor Construction Used the software for: 2+ years ### "A Great fully integrated Enterprise Resource Planning System" February 14, 2021 5.0 I am totally happy with this software because it's customizable to fit our business processes. Pros I am a huge fan of SAP Business One, As a Internal Auditor what I need first is all reports and transactions has been made to check and make sure the business is on track and SAP Business One helped me a lot with reporting feature. And how this software amazingly is fully integrated, When the accountant create a new customer name or add a new item the customer or item appears in all modules, And the feature of Non-Duplicate data which secure master-data from any duplicated entry. Cons SAP Business One is working just great with our business and I didn't face and issue or weak point when I'm using it. Alternatives considered [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)[Oracle Business Intelligence](https://www.capterra.com/p/180/Oracle-Business-Intelligence/) Reason for choosing SAP Business One Because SAP Business One is a suitable with our business industry. Review Source JD Jessica D. Admin Warehousing Used the software for: 1-2 years ### "SAP - Warehouse Management" January 20, 2025 3.0 Pros The program is secure including many steps to confirm your identity. Cons Not user friendly and difficult to learn Review Source Maddie B. Game Developer Computer Games Used the software for: 1-2 years ### "Great ERP solution for our company" October 23, 2023 4.0 In the realm of enterprise resource planning (ERP), SAP Business One stands out as a preferred option for smaller and medium-sized enterprises. SAP Business One is an excellent option for companies for several reasons. Pros With one of the greatest systems for in-app modification via user-defined fields, this tiny program covers everything from purchasing to inventory to production to sales to accounting support. Cons Smaller companies may balk at the initial expenditure required to implement SAP Business One because of the software's high price tag. Switched from [SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[Odoo](https://www.capterra.com/p/135618/Odoo/) SAP company One is a company management software that helps companies increase productivity by automating essential tasks including inventory management, sales, and purchasing. Review Source Maddie T. System Administrator Information Technology and Services Used the software for: 2+ years ### "An easy to use, small ERP for most enterprises" May 16, 2022 4.0 Everything in one convenient location. It is not difficult to find items if you have a clear idea of what you are looking for. Strong controls throughout the organization. The management and running of the business, the variety of services it provides, and its compatibility with other software all come into play here. Pros SAP Business One is a very comprehensive piece of management software. It integrates everything in real time, from customer relationship management to after-sales care, as well as accounting and project management. The potential for B.I. on board are also quite fascinating to consider. A sturdy and dependable instrument. Cons It is possible for there to be an excessive amount of complexity; locating a particular report or document may require a number of steps, and the level of detail may be excessive for straightforward reporting. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) We are now using SAP and SmartMonkey Planner, both of which have integrations that help us in our everyday operations and are quite effective; as a result, we save time and have automated several logistics procedures. It has become an indispensable instrument in today's working world. Review Source RT Richard T. IT Director Airlines/Aviation Used the software for: 2+ years ### "SAP at RAM Aircraft LP sister business, DART Aircraft Parts LP" May 13, 2025 5.0 Though not a sales person, as an administrator, I had ample support when I got stuck and for the most part, provided what we needed for the business. Pros Ease of use. As an administrator, I was able to navigate to the invoicing that helped my users do their jobs and the formatting seemed easy to work with. Cons The administrative side could get a bit harry in trying to add or remove users from the system, especially when it came to proper licensing. Other than that, everything else seemed to work just fine. Review Source RG Rajiv G. Finance Analyst Information Technology and Services Used the software for: 2+ years ### "Best Flexible ERP system in market " February 17, 2025 4.0 Overall a good tool to work since it can be even be deployed in a private cloud or on premise Pros one of the best flexible ERP system i have seen where it can be customized easily. Also it can be used for both small and mid sized companies Cons Auto upgrade is a lag...if that can be included it will be one of the best in market Review Source AS Anders S. Production Supervisor Food Production Used the software for: 2+ years ### "Great ERP system for mid-top tier production companies" November 15, 2024 4.0 Fantastic ERP system for bigger companies which need stable operations with reliable stock management, forecasting etc. Pros It is stable solution. It is like a swiss knife. Has all functions in a company from sales management to production Cons It has so many features and the user interfaces arent always intuitive. It is good when you know the system. Then it is faster to use however when you need to start up or find a new feature it isnt intuitive. Review Source NT NUICA T. Account payable Accounting Used the software for: 2+ years ### "Must have product" February 5, 2025 5.0 It's an every day use product on my daily activity Pros Very useful, great connectivity, is a must have product Cons I don't have thinks that i don't like about this product Review Source MK Monika K. BSA Health, Wellness and Fitness Used the software for: 2+ years ### "SAP B1 Software" January 15, 2025 4.0 Overall its a great experience working with SAP B1 since 2006. Pros Order to Cash process is handled through one ERP software Cons Reports are not easily customizable as per standard we have to invest in Add-On Review Source JD Jaquelene D. Bookkeeper Accounting Used the software for: 2+ years ### "Sage One - The BEST Accounting Software to go with" September 8, 2021 5.0 I enjoy working with this software, it is very easy to use, and very easy to learn. Pros The feature i like the most is the bank feeds. You can link your bank with SAGE, and the bank transactions will refresh on a daily basis, leaving you only to allocate the transactions and sparing you time to manual process the bank! But that is not all....you can map the transactions to the correct accounts, which leaves you only to review the transactions and balance the bank! Pretty easy right?! Cons There is absolutely nothing I do not like about this program Switched from [Pastel](https://www.capterra.com/p/176456/Pastel/) Because Pastel license fees are expensive, and Pastel is complex. Review Source AT Andrea T. Director of Accounting Food & Beverages Used the software for: 2+ years ### "Powerful but expensive system" June 1, 2023 5.0 The system is great, and it can basically do anything you need it to do from a financial perspective if you take the time to customize it to your needs. Pros SAP is a very powerful system with a great deal of capabilities. The problem is that so much customization is needed to get the system to where you want it. The implementation team worked with SAP to customize the system, but without having in-house SAP experts, the customization team didn't know exactly what add-ons and customizations were needed. I think more work is necessary on the front end for businesses and SAP implementation specialists to plan what the company needs SAP to do for them. Cons The system is very expensive and only makes sense for very large companies. All ad-ons are extra, so the original quoted price is vastly different from the price once the system is completely rolled out and implemented. Not enough assistance was provided by SAP in the implementation phase, so we were paying for things that weren't utilized to their full capacity. Switched from [JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/) The system was outdated and limited in it's capacity to do what my very organization needed it to do. Review Source DN Deserie N. Tax Analyst Food Production Used the software for: 2+ years ### "Excellent for consolidating multiple business areas/ reporting" August 8, 2023 4.0 Pros During the closing period, consolidating various business area reports into a single system significantly simplifies the process and reduces the likelihood of errors. Cons Getting accustomed to all the navigation and features proved to be a learning curve. However, I'm uncertain if it's specific to our company's setup, but I find that the system logs me out quite quickly, necessitating multiple logins throughout the day when I use it. Switched from [Oracle JDeveloper](https://www.capterra.com/p/9134/JDeveloper/) I am grateful that the company made the switch to SAP because it appears to be more user-friendly and adept at capturing reporting from our various locations. Review Source KM Kasun M. Civil Engineer Civil Engineering Used the software for: 1-2 years ### "SAP Business One for project visualization" November 16, 2024 5.0 As the overall picture, this is very useful tool when it comes to construction planning and visualization. Pros Used this software as a project planning and monitoring tool. It is impressive that this tool allows to input all data from stores, construction sites, offices etc and visualize total cost and the returns very effectively. Cons This interface is not mush user friendly. So most of new commers struggled a lot to get familiar with this. Review Source DK Djakalia K. manager Logistics and Supply Chain Used the software for: I used a free trial ### "commercial business" June 21, 2024 4.0 i have work 6 year by using SAP In pmy professional services Pros i need SAP because it can help fully a business companie to have a valid control and checking. Cons purchase and budget management in procurement and financial Reason for choosing SAP Business One i need this software for better management sirconstancies and better following up Review Source VR Verified Reviewer Admin Assistant Intern Construction Used the software for: 1-2 years ### "SAP Number 1!" May 16, 2024 5.0 Pros One thing I really liked about the SAP Business One is that it is reliable for your business documentation. Another feature that is very helpful is that Microsoft SQL Server is available here. Cons For a beginner who don't have a training using this, it will be very hard to learn this SAP Business One on your own. Review Source ML Mauricio L. Account Executive Computer Software Used the software for: 6-12 months ### "SAP Business One Review from User, and former SAP sales employee" October 9, 2023 4.0 Despite the pros and cons of ERP, SAP Business One is one of the most reliable enterprise software solutions in the world. It provides a solid financial backing, which is essential for any company, regardless of size. So, my final conclusion is, if you have the money to invest, do it. If you don't have it and you plan to go into debt to do it, I would advise you to look at the market as there are several interesting alternatives for much less money. Pros SAP Business One is the best ERP in the world because it requires companies that adopt the software to change their processes and customs to align with the best practices that SAP has identified over years of working with the world's largest companies. This is a major step towards innovation and process digitization for effective business management. SAP Business One offers up to 13 native SAP modules, along with numerous proprietary and third-party applications that can be of great assistance in the effective management of your business. Cons The downside of SAP Business One is the cost. This would be the overall cost. The annual maintenance cost is usually between 17% and 20% of the value of the total licenses you have acquired. The cost of these licenses is usually between $1,750 and $2,500. So, if your company has 50 employees and your total license cost is approximately $85,000, your annual maintenance renewal is approximately $14,450. In addition, SAP consulting is the most expensive of all consulting or professional services in the ERP world. Without a doubt, due to the high costs, you can find a good ERP that can help you save more. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Review Source GO George O. Program Advisor Non-Profit Organization Management Used the software for: 2+ years ### "SAP Business One is a stable and reliable solution for small and medium sized organizations" September 1, 2023 5.0 Overall, this is an ERP investment that is worth your money. Make sure you get the right partner to handle the implementation and make the best use of the system. Pros \- We have used SAP Business one for almost 3 years now. It's a comprehensive ERP solution that meets various of our needs. The fact that SAP is a global leader as far as ERPs are concerned, there is great credibility associated with SAP Business One.- It is an all round system that is used across all our departments to manage the various aspects of our organization. Financial management is key. The main financial management aspects like the general ledger, accounts payable, accounts receivable, bank reconciliation and financial reporting work perfectly well.- SAP Business One can perfectly handle the entire sales cycle from CRM stage( Customer relationship management) to the point where you invoice your client for services delivered. At the CRM stage, you can onboard a lead into the system and manage all the activities in a pipeline related to the lead upto the point where they become a customer. Once a lead becomes a customer, you can send them an official quotation after which upon approval and acceptance and making an order, you can can generate the sales order in the system, and eventually when you supply the intended goods, you post a delivery note in SAP together with the sales invoice and later once the customer pays for the goods, you post the incoming payment which marks as the completion on of the sales cycle. Cons SAP Business one can be expensive for some small businesses to afford. Also, the whole process of implementation needs to be driven by the right team of consultants for the implementation to be successful. We are Lucky to have had a good team who would work around the clock to make sure that our implementation was a success. Review Source Joel Neil W. Specialist Recruiter Media Production Used the software for: 2+ years ### "For Automation" September 12, 2023 5.0 Real time reporting, fast and efficient, helped a lot during the times when we prepared reporting to managers even in the meetings. Pros Excellent in end to end automation and critical in real-time reporting. Integrates with every SAP product, especially data from Concur transfers easily and smoothly. Haven't seen any mistakes and every transaction can be traced. And on the other hand, getting support from customer service works, also lots of users in forums helps when stuck somewhere. Cons Instead of personalisation, making a default screen for everybody in the same company, and even in the same team would be better. Each time I see another user with same system, it feels like I am using another system. Even the colours may vary, that's frustrating sometimes. Review Source Rom Rulida -. Marketing Funnel Specialist Used the software for: 2+ years ### "Easy to use with almost complete functionality" March 30, 2018 5.0 Easy-to-use ERP System with not-so-complicated functionalities. Pros SAP Business One is an ERP System that is designed for Small and Medium Entities. With a highly interactive Graphical User Interface (GUI), it allows users to easily navigate the system within a few minutes of using it. Another good feature of SAP Business One is how it divided the different business functions by modules which allow a point-and-click capability to users. Unlike its more complex counterpart, SAP All-in-One, SAP Business One removed the need to use T-codes which is a huge advantage for users who are not particular in memorizing hundreds of codes to process transactions. With that in mind, SAP Business One still covers almost all of the fundamental business process of entities along with the capability to be customized using Table and Fields Management Queries. Cons Considering that it is an ERP Software, the adaption of Generally Accepted Accounting Principles is not fully maximized. Users that are particular in accounting might notice that some of the journal entries are not in accordance with the applicable standard in their country. This is due to the fact that there's only a limited option when it comes to the Chart of Account to be used as well as the customization of accounts. Review Source KF Kenneth F. Accounting Import and Export Used the software for: 2+ years ### "My personal view of SAP Business One" March 3, 2023 5.0 Pros SAP Business One's interface was easy to use and intuitive. It was simple to use and understand, and it provided me with quick and easy access to the data and reports I required for my business. It was also extremely customizable, allowing me to tailor the system to my specific requirements. Finally, the assistance I received was outstanding and extremely beneficial. Cons The cost of SAP Business One is the least like feature. SAP Business One is a powerful enterprise resource planning (ERP) software, but it can be costly to implement and maintain. Furthermore, the software requires a certain level of technical knowledge and understanding to be used properly, which can be a challenge for some businesses. Review Source Adam G. Chief Information Technology Information Technology and Services Used the software for: 2+ years ### "Sap business one – Grow your business" September 11, 2023 4.0 A standout quality is its exceptional in-app customization capabilities through user-defined fields. It truly serves as an all-in-one solution making it the best option for businesses looking to optimize their operations. Pros In my experience SAP Business One is a fairly versatile ERP software designed for small and medium-sized businesses. What impresses me most is its wide range of functions, from procurement and inventory management to production suport, I personally have used it mostly for sales and accounting. Cons In my experience with SAP Business One, there are several factors that need to be improved. First of all, the cost is expensive, It represents a substantial initial investment, especially for smaller businesses. Review Source sS smit S. Owner Accounting Used the software for: 1-2 years ### "One of the best business ERP solution" August 15, 2018 5.0 Overall very good ERP solution, it is also to be noted that 90% of fortune 500 companies uses SAP for their all business solutions. Pros SAP AG is Germany based company who has developed business integrated ERP software which cater all your business requirement. 1. SAP has different modules within the software like material management, sales and Distribution, fixed asset etc which very well integrates with each other and helps to provide in depth solution for all business requirement. 2. SAP has ability to maintain complete audit trail, which helps the business user to fix the accountability of each user. 3. Data analysis is the one of the best feature that ultimately helps the business to take effective decisions. 4. User security, user authorization system is also added advantage which helps in managing authorized access to any system data. Cons 1\. SAP is mainly suitable for large enterprises having employees strength more that 300-400, and where all roles and responsibility of the uses is clearly identified. 2. Its implementation cost and maintenance cost is high and sufficient training is also required to be given to all concerned users. 3. it is essential to have separate team who can help the user to solve all the issues related to SAP or some agency needs to be hired for such problems, which ultimately increases the cost of company. 4. Unless the roles and responsibility are not clearly identified there is no much benefit of the so called ERP solution. 5. In nutshell unless the company has good employee size and business then only SAP is suitable. Review Source KW Katarzyna W. Manager Wholesale Used the software for: 2+ years ### "Review SAP B1 09.08.23 Ireland" August 9, 2023 4.0 I love SAP, very useful and amendable software. Best I worked with Pros Extraction from majority of places into excel,pdf. Copying and pasting for uploads. Tracking Cons SAP does not work backwards (none of changes can be applied retrospectivaley). Amending details for Item Master Data sometimes erases other details. Many users can be in this same record at the same time in edit mode - SAP is not tracking it Reason for choosing SAP Business One research on the market Review Source ZW Zyad W. Technical IT Support Construction Used the software for: 1-2 years ### "SAP Business One ERP " November 26, 2023 3.0 Pros SAP B1 is SAP's most popular and mature SMB ERP product in the market for 18+ years and with over 75000 customers worldwide. available on-premises and hosted, B1 is exclusively distributed by partners and includes broad functionality beyond finance in areas such as CRM, inventory, and MRP. Cons Implementation of B1 can have significant hidden costs including hosting, testing, custom reporting, and significant extra consultancy hours needed for upgrades and updates. Alternatives considered [SajayaERP](https://www.capterra.com/p/253664/SajayaERP/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[Sage X3](https://www.capterra.com/p/213927/Sage-X3/) Review Source Similar Products Featured