--- title: "SAP Business One Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SAP Business One the right Enterprise Resource Planning solution for you? Explore 344 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/214667/SAP-Business-One/reviews/" page_type: "reviews" language: "en" --- SAP Business One 4.3 (344) [View alternatives](https://www.capterra.com/p/214667/SAP-Business-One/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of SAP Business One Ease of use 3.9 Customer Service 4.0 ## Pros and Cons in Reviews IH Inbal H CFOTelecommunications, 11 - 50 employeesUsed the software for: 1-2 years. “SAP gave us solutions to everything we needed, such as invoicing, reports, inventory and insights for financials questions.“ April 24, 2026 Arunmurugan S Project ManagerBiotechnology, 10,001+ employeesUsed the software for: Less than 6 months. “The interface feels a bit outdated and not very user friendly at times.“ April 24, 2026 Gareth R Inventory ManagerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “I’m comfortable working with item masters, bin-managed warehouses, batch/lot tracking, and integrated purchasing-to-finance workflows. While some advanced reporting and automation require custom queries or add-ons, I’ve found B1 to be a reliable and flexible ERP that supports accurate decision-making and scalable operations“ January 5, 2026 WS Waheed S Sales ManagerConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “SAP Business One has many weakness points, it not flexible and not compatible with business types, in our construction company we failed implementing SAP Business One because the lack of flexibility with our needs.“ November 2, 2023 CE Cydrina E Technical Service HelpdeskInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years. “Using SAP has made checking inventory of certain parts, organizing service calls for our technicians and correcting billing issues on the back-end incredibility straightforward.“ January 13, 2026 Yasceine B Quality ManagerComputer & Network Security, 51 - 200 employeesUsed the software for: Less than 6 months. “It is very expensive compared to other ERP's designed for SMB's (mainly the license costs).“ January 21, 2025 KM Kasun M Civil EngineerCivil Engineering, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It is impressive that this tool allows to input all data from stores, construction sites, offices etc and visualize total cost and the returns very effectively.“ November 16, 2024 TK TANISH K Business AnalystComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “The main drawback of SAP B1 is it's initial complexity for new users and the potential high cost of implementation and customisation.“ April 16, 2024 ## Showing most helpful reviews Showing 1-25 of 344 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Audrey H. System Administrator Information Technology and Services Used the software for: 1-2 years ### "SAP business one simplifies organization management" August 15, 2023 4.0 SAP in the workplace helps us to organize our files and reduce the amount of paper we use. We are able to successfully plan for the future of our company by using information from our sap business software. Our efficiency has increased because to Sap's business features. Pros The reporting tools in SAP Business One are fantastic, and I highly recommend them. I am able to create reports on a wide range of subjects, which has really aided my performance monitoring and decision-making. Sap business one has made it much simpler for us to run our company. Assist us in keeping track of our stock and making sure we don't waste money on unneeded expenses. Cons The Human Resources Management subfield is a little corner of the business world. There is less emphasis on production planning when compared to SAP's All-in-One Software. In addition, accessibility via mobile devices presents a number of difficulties. Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) For almost two years, I've relied on SAP Business One, and it's served me well. I was able to streamline my processes and work more effectively because to this robust piece of software. Review Source Rami H. Internal Auditor Construction Used the software for: 2+ years ### "A Great fully integrated Enterprise Resource Planning System" February 14, 2021 5.0 I am totally happy with this software because it's customizable to fit our business processes. Pros I am a huge fan of SAP Business One, As a Internal Auditor what I need first is all reports and transactions has been made to check and make sure the business is on track and SAP Business One helped me a lot with reporting feature. And how this software amazingly is fully integrated, When the accountant create a new customer name or add a new item the customer or item appears in all modules, And the feature of Non-Duplicate data which secure master-data from any duplicated entry. Cons SAP Business One is working just great with our business and I didn't face and issue or weak point when I'm using it. Alternatives considered [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)[Oracle Business Intelligence](https://www.capterra.com/p/180/Oracle-Business-Intelligence/) Reason for choosing SAP Business One Because SAP Business One is a suitable with our business industry. Review Source Yasceine B. Quality Manager Computer & Network Security Used the software for: Less than 6 months ### "SAP Business One Review" January 21, 2025 3.0 it is mixture of satisfaction as far performance is concerned but, feeling unconvinced of the high cost. Pros All modules required by small-to-medium business companies are available. The Interface is user-friendly, Cons It is very expensive compared to other ERP's designed for SMB's (mainly the license costs). The initial setup takes longer period. Review Source Maddie B. Game Developer Computer Games Used the software for: 1-2 years ### "Great ERP solution for our company" October 23, 2023 4.0 In the realm of enterprise resource planning (ERP), SAP Business One stands out as a preferred option for smaller and medium-sized enterprises. SAP Business One is an excellent option for companies for several reasons. Pros With one of the greatest systems for in-app modification via user-defined fields, this tiny program covers everything from purchasing to inventory to production to sales to accounting support. Cons Smaller companies may balk at the initial expenditure required to implement SAP Business One because of the software's high price tag. Switched from [SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[Odoo](https://www.capterra.com/p/135618/Odoo/) SAP company One is a company management software that helps companies increase productivity by automating essential tasks including inventory management, sales, and purchasing. Review Source Maddie T. System Administrator Information Technology and Services Used the software for: 2+ years ### "An easy to use, small ERP for most enterprises" May 16, 2022 4.0 Everything in one convenient location. It is not difficult to find items if you have a clear idea of what you are looking for. Strong controls throughout the organization. The management and running of the business, the variety of services it provides, and its compatibility with other software all come into play here. Pros SAP Business One is a very comprehensive piece of management software. It integrates everything in real time, from customer relationship management to after-sales care, as well as accounting and project management. The potential for B.I. on board are also quite fascinating to consider. A sturdy and dependable instrument. Cons It is possible for there to be an excessive amount of complexity; locating a particular report or document may require a number of steps, and the level of detail may be excessive for straightforward reporting. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) We are now using SAP and SmartMonkey Planner, both of which have integrations that help us in our everyday operations and are quite effective; as a result, we save time and have automated several logistics procedures. It has become an indispensable instrument in today's working world. Review Source Becky F. Software Developer Hospital & Health Care Used the software for: 1-2 years ### "A powerful enterprise resource planning solution" April 5, 2023 4.0 I appreciated the several modules available for use in accurate inventory costing. We required a method to charge incoming containers for Customs, Taxes, Freight, etc. when we imported clothing. It performs admirably in this regard. Pros The ERP system we used was comprehensive, taking care of every facet of our operation from accounts receivable and payable to inventory management, purchasing, sales, and financials. With the help of Business One, we were able to centralize and disseminate information across the company for more informed decision-making. Cons Smaller companies, in my opinion, won't be able to fully benefit from all of the capabilities because they won't have half an FTE to devote to supporting it. Switched from [Kinetic](https://www.capterra.com/p/249741/Kinetic/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) In the realm of enterprise resource planning (ERP), SAP Business One stands out as a preferred option for smaller and medium-sized enterprises. SAP Business One is an excellent option for companies for several reasons. Review Source Courtney S. System Administrator Information Technology and Services Used the software for: 2+ years ### "Superb and trustworthy accounting tool" January 9, 2023 4.0 No other program comes close to SAP Business One in terms of functionality, such as the Standard Reports included in the software, the Query generation tool, the Relation map feature, and the customizable dashboard widgets. Pros SAP Business One is a practical application. It's not hard to figure out and will help you get more done in less time. It has great facilities for handling financial transactions, which I appreciate. From the tried and true to the cutting edge, you can skip keeping a journal and instead enter your observations directly into a database. Cons We were restricted by a small number of user licenses and made an effort to expand the system's functionality through the development of add-ons, but these required a long time to plan and even longer to implement across the business. The interface may also be difficult to use for certain people. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Our main challenge was keeping track of inventory, however SAP Business one's Third-party add-on compatibility and flexibility in allowing us to tailor its features solved that problem. Review Source Valeria C. IT Analyst Logistics and Supply Chain Used the software for: 6-12 months ### "Robust solution for finances" March 13, 2023 5.0 Pros SAP Business One is a great program to manage finances with. You are able to obtain Reports, manage taxes, and integrate with other systems in a very simple way. Cons I can't think of a con off the top of my head. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing SAP Business One It's a more robust solution, it aligns with what we need. Review Source LM Lisa M. Finance analysts Accounting Used the software for: 6-12 months ### "My sap experience " March 16, 2025 5.0 My overall experience using SAP has been fantastic Pros I like the most about sap business one that we have all the finance information Cons I like at least about Sap, easy way to create invoice Review Source RT Richard T. IT Director Airlines/Aviation Used the software for: 2+ years ### "SAP at RAM Aircraft LP sister business, DART Aircraft Parts LP" May 13, 2025 5.0 Though not a sales person, as an administrator, I had ample support when I got stuck and for the most part, provided what we needed for the business. Pros Ease of use. As an administrator, I was able to navigate to the invoicing that helped my users do their jobs and the formatting seemed easy to work with. Cons The administrative side could get a bit harry in trying to add or remove users from the system, especially when it came to proper licensing. Other than that, everything else seemed to work just fine. Review Source AT Andrea T. Director of Accounting Food & Beverages Used the software for: 2+ years ### "Powerful but expensive system" June 1, 2023 5.0 The system is great, and it can basically do anything you need it to do from a financial perspective if you take the time to customize it to your needs. Pros SAP is a very powerful system with a great deal of capabilities. The problem is that so much customization is needed to get the system to where you want it. The implementation team worked with SAP to customize the system, but without having in-house SAP experts, the customization team didn't know exactly what add-ons and customizations were needed. I think more work is necessary on the front end for businesses and SAP implementation specialists to plan what the company needs SAP to do for them. Cons The system is very expensive and only makes sense for very large companies. All ad-ons are extra, so the original quoted price is vastly different from the price once the system is completely rolled out and implemented. Not enough assistance was provided by SAP in the implementation phase, so we were paying for things that weren't utilized to their full capacity. Switched from [JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/) The system was outdated and limited in it's capacity to do what my very organization needed it to do. Review Source DN Deserie N. Tax Analyst Food Production Used the software for: 2+ years ### "Excellent for consolidating multiple business areas/ reporting" August 8, 2023 4.0 Pros During the closing period, consolidating various business area reports into a single system significantly simplifies the process and reduces the likelihood of errors. Cons Getting accustomed to all the navigation and features proved to be a learning curve. However, I'm uncertain if it's specific to our company's setup, but I find that the system logs me out quite quickly, necessitating multiple logins throughout the day when I use it. Switched from [Oracle JDeveloper](https://www.capterra.com/p/9134/JDeveloper/) I am grateful that the company made the switch to SAP because it appears to be more user-friendly and adept at capturing reporting from our various locations. Review Source HM Hanane M. Freelance Marketing and Advertising Used the software for: 6-12 months ### "Business Administration" January 30, 2024 5.0 A very wonderful experience and still like you Pros Its ease of Use and comprehensive functionality , scalability, integration capabilities, customization options, reporting and analytics tools, user-friendly interface, and powerful support system make it a popular choice for companies looking to streamline operations Cons From a financial point of view .It is expensive for micro companies Switched from [Sage Intacct](https://www.capterra.com/p/76/Intacct/) Because it is intended for small companies with limited funds Review Source NT NUICA T. Account payable Accounting Used the software for: 2+ years ### "Must have product" February 5, 2025 5.0 It's an every day use product on my daily activity Pros Very useful, great connectivity, is a must have product Cons I don't have thinks that i don't like about this product Review Source AS Anders S. Production Supervisor Food Production Used the software for: 2+ years ### "Great ERP system for mid-top tier production companies" November 15, 2024 4.0 Fantastic ERP system for bigger companies which need stable operations with reliable stock management, forecasting etc. Pros It is stable solution. It is like a swiss knife. Has all functions in a company from sales management to production Cons It has so many features and the user interfaces arent always intuitive. It is good when you know the system. Then it is faster to use however when you need to start up or find a new feature it isnt intuitive. Review Source DNC Deniz Nur C. IT Specialist Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Great ERP solution, especially for SMBs" October 15, 2023 4.0 We have the capability to streamline and enhance the entire customer interaction process within a single, integrated platform. This includes various tasks such as sending emails, managing customer data, and establishing an efficient order management system, among numerous other functions. SAP offers a comprehensive solution that empowers businesses to seamlessly address these essential aspects of customer engagement, ultimately optimizing their operations and improving overall efficiency. Pros SAP Business One is all-in-one tool for small and medium-sized businesses. It helps you deal with everything from sales and buying stuff to planning, HR, money stuff, safety, and quality control. Plus, it gives each department their own access, so your secrets stay safe, and you don't accidentally mess up important data. It's basically the go-to choice for smaller businesses trying to keep their operations smooth and secure in today's data-focused world. Cons At first, using the system felt like trying to solve a puzzle because it had a few tricky steps to figure out before you could get where you wanted. But here's the cool part: if you put in the time and effort, stayed focused, and just didn't give up, something pretty amazing happened. As you got used to the system and started to understand how it worked, it suddenly felt a whole lot easier and kind of like second nature.And guess what? You started nailing your orders! Everything just fell into place, and you were doing things exactly the way they needed to be done. It was like going from total confusion to becoming a pro at it after going through that learning curve. Review Source TK TANISH K. Business Analyst Computer Software Used the software for: 2+ years ### "SAP B1 for Process and Discrete" April 16, 2024 4.0 Pros The aspect I appreciate most about SAP B1 is it's comprehensive functionality designed for small to medium-sized businesses, ensure scalability, seamless integration, and user friendly operations. Cons The main drawback of SAP B1 is it's initial complexity for new users and the potential high cost of implementation and customisation. Review Source AE Andrea E. Chief Operating Officer Consumer Goods Used the software for: 2+ years ### "Highly recommend SAP B1" August 17, 2023 5.0 Pros We found the transition to SAP B1 to be unexpectedly easy. Visual business maps (workflows, relationship maps) helped new users both learn the system initially as well as audit and follow through with order to cash processes long after we had learned the system. SAP B1 (along with OptiPro WMS) allows us to have clear visibility to our inventory throughout our 4-warehouse network, which in turn helps us better manage our purchasing. Lot control is far simpler than with other similar systems. We have room to grow within SAP B1, as we know there are many features we haven't yet implemented. Very happy with the customer support we receive as well. Cons We don't find the standard layout for financial reports to align with our needs. While these reports can be customized, the output doesn't export well to Excel. Easy to work around this through a template we created. We feel that if this is our biggest "dislike", the product is pretty much a slam dunk for our business. Reason for choosing SAP Business One We chose SAP B1 over the other products being considered because we felt SAP B1 had the most room to grow - we implemented only some of the features offered, with the expectation that we will grow into other features as our business grows and our needs become more complex. Review Source VR Verified Reviewer Web Developer Accounting Used the software for: 2+ years ### "All in one product for manufacturing firms" October 5, 2023 5.0 We use this software for order management, inventory tracking, financial matters such as tax purposes, and other accounting purposes and it has been great so far to work with. The only thing I would want is fewer modules and more flexibility in adding some fields in some scenarios. Pros It has the capability to handle all business functionalities including orders, inventories, invoices, and accounting management things as well. One can use this for both financial and non-financial purposes. Cons sometimes it has a limited number of fields that can be edited, which can be made better by allowing users to add those fields. Also, it has a lot of modules which makes it harder for beginners to understand and a professional has to switch between the modules back and forth to go from one to another. Review Source MS Mohamed S. IT admin Plastics Used the software for: 2+ years ### "Good but expensive" December 14, 2023 5.0 Pros The Productivity, reporting and integration Cons The cost of the implementation and the Annual Maintenance contract are expensive Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Review Source ST Siara T. Manager Dairy Used the software for: 6-12 months ### "Sap Business is an excellent software" March 8, 2023 5.0 The problems of inventory and optimal delivery to the customer have ended with Sap business, the creator of this system has given a 360-degree turn to the organization in general sense of companies Pros The most impressive functions are the excellent inventory control, the excellent management of the logistics of delivery of orders, the speed of the same because it is not a software that is fried or paralyzed. Fitting it to our work system was my best investment because since we have Sap Business we have managed to maintain the satisfaction of our customers and our client portfolio has risen significantly. Cons If you had a GPS system added so from the same system you can locate the address of the client would be great Review Source VR Verified Reviewer Coordinador de tesorería Used the software for: 2+ years ### "Overall my experience has been good but I would expect much more from this software" July 4, 2018 3.0 Pros I usually use the bank management module is very friendly when creating seats and visualize movements in bank, to register suppliers or customers is great because it links the information of the RIF directly with the seniat platform so there is no error at the time of creating a new client, what I like about the system is that it is not integrated like others that have an administrative system and another accounting system that has it all in one single and at the moment of making a record they can be visualized in the reports . Cons What I liked the least about this software is that it does not have the necessary support by the company that implements the system, they do not have timely answers to some questions which makes it difficult to work, on the other hand when creating seats if There was an error in the project if you let the change, however, the same thing does not happen with the distribution rule. I feel that it should not happen because it does not cause more impact, as it would be to modify the amount and / or the date of the seat. Review Source Sarvesh Kumar S. Project Engineer Packaging and Containers Used the software for: 2+ years ### "SAP B1 is nice software which I work on" July 1, 2021 3.0 Nice software for inventory Management Pros All Departments work on 1 platform You Can Generate Bill of Materials You can easily find any data Change process needs approval Cons Its slow software it take so much time for response. Review Source Marco S. IT Administrator Retail Used the software for: 2+ years ### "A Good Tool To Do What is Required" September 23, 2022 5.0 Pros It manages and regulates various functions, including accounting, inventory, purchasing, sales, providing invaluable assistance to the sales department as it helps to control the sales process from orders to control customer visits, also allows you to keep track of expenses, quite nice to use as it offers many opportunities. Cons To use its full potential it lacks flexibility to choose the modules or functions you want or need, any information needed must be entered manually without being able to automate it. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/)[Tryton](https://www.capterra.com/p/146240/Tryton/)[ERPNext](https://www.capterra.com/p/164441/ERPNext/)[Dolibarr](https://www.capterra.com/p/159500/Dolibarr-ERP-CRM/) Review Source Dominique F. pédiatre Hospital & Health Care Used the software for: 1-2 years ### "sap business one business management review" February 23, 2023 4.0 Whenever the software is ready to run in the business, the overall experience is flexible Pros With the software your can have a total control on the business at all steps of the development of the business. It combined tool to carry of inventory of the goods being handled. Integration with and AI let it be more credible and exact.Easy to customize with a the Constant availability of the customer service support. The software have a mobile versions to get control of the business where ever you need. Cons High customization need to set the software to handle the business Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.