# Page 2 | SAP Business One Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is SAP Business One the right Enterprise Resource Planning solution for you? Explore 344 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/214667/SAP-Business-One/reviews --- SAP Business One 4.3 (344) [View alternatives](https://www.capterra.com/p/214667/SAP-Business-One/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 2 - Reviews of SAP Business One ## Showing most helpful reviews Showing 26-50 of 344 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer senior accountant Consumer Goods Used the software for: 2+ years ### "the smartest solutions for multi Transactions with SAP /B1" April 4, 2026 4.0 My overall with this system it summarized as below : - it is completed solution for small & mid businesses. -yeas it is starting from complexity process but in end you will get system serve your multiple ERP operations in your organization. Pros from my experience with this awesome soft I found the below helpful features : - Centralized database -Robust financial management -Customization. Cons yeas I found many helpful options and tools from SAP - B1 , But I found the below Disadvantages features : - Complexity , Because the system is deep. - Training costs is high. - Upgrade friction. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) because some of the files and reports are not running right without consolidated it data and reprocessing it in excel. Review Source Gareth R. Inventory Manager Food & Beverages Used the software for: 2+ years ### "A Reliable, Process-Driven ERP for Inventory-Focused Operations" January 5, 2026 5.0 My overall experience with SAP Business One has been very positive. I’ve used it extensively for inventory control, purchasing, and warehouse operations, where it provides strong data integrity, traceability, and process discipline. I’m comfortable working with item masters, bin-managed warehouses, batch/lot tracking, and integrated purchasing-to-finance workflows. While some advanced reporting and automation require custom queries or add-ons, I’ve found B1 to be a reliable and flexible ERP that supports accurate decision-making and scalable operations Pros What I like about SAP Business One is how well it balances control and flexibility. It gives strong inventory visibility and auditability while still allowing me to analyze data, build reports, and improve processes without heavy IT dependency. It supports disciplined workflows across purchasing, warehousing, and finance, which is critical for inventory accuracy and operational efficiency. Cons What I like least about SAP Business One is that some processes can feel rigid and overly manual without add-ons, and advanced reporting or automation often requires custom queries or external tools rather than being fully native Review Source CE Cydrina E. Technical Service Helpdesk Information Technology and Services Used the software for: 1-2 years ### "Versatile and Easy to Navigate" January 13, 2026 4.0 I think it is a great platform for Business needs and that there is a lot of customization there to fit all different fields of work. Its very versatile and easy to navigate. Pros I definitely enjoy how in depth and easy to navigate the platform is. Using SAP has made checking inventory of certain parts, organizing service calls for our technicians and correcting billing issues on the back-end incredibility straightforward. Additionally, I like that I can customizability of the dashboard. Cons I think my one and only complaint is that SAP tends to freeze and crash often enough that losing the current work can be incredibly frustrating and tends to create errors on the back-end where things weren't able to process correctly, so then we have to go through and correct that. Review Source YZ Yev Z. WMS Administrator Apparel & Fashion Used the software for: 2+ years ### "Robust, Flexible, and Scalable" April 22, 2026 5.0 Overall, I don't mind it. We find it that SAP is trying to maintain and improve the product, even though this is not their flagship offering. Pros It is robust and highly customizable. We also find it scalable, as we grow. Meaning, its functionality expands and is flexible. Cons The locally hosted desktop application can run a bit slow. Some of the locations of tools and documents are not very intuitive for a first time/new user. Review Source gB giuliana B. Ingegnere logistico Defense & Space Used the software for: 2+ years ### "Sap software di gestione aziendale obsoleto" November 19, 2025 1.0 Negativo, il software gestionale più obsoleto al mondo. Qualunque software ERP è migliore di sap, dovreste modificare tutto Pros Niente un software che dovrebbe essere molto più smart. Un software senza possibilità di modificare i dati immessi a sistema, totalmente inutile, solo un ingegnere informatico può modificare i dati Cons Non si possono modificare i dati una volta inseriti, mi pare assurdo come strumento nel 2025. Non dare la possibilità agli utenti di modificare i dati è una delle più grandi pecche. Diffice da usare, poco smart ed intuitivo Review Source IH Inbal H. CFO Telecommunications Used the software for: 1-2 years ### "SAP business one for Mid-size company " April 24, 2026 4.0 I had a good experience. SAP gave us solutions to everything we needed, such as invoicing, reports, inventory and insights for financials questions. After getting used to the new system it was easy to use. Pros It is a good solution for a mid size company to handle financials, sales and inventory in one system. Cons It took me some time to learn how to use it efficiently. I had to put some hours to sit with someone that SAP sent over to teach us hoe to implement the new system (back then...) Review Source BG Brian G. Account Relationship Manager Facilities Services Used the software for: 1-2 years ### "SAP B1 Review" September 8, 2025 2.0 Its been okay. We have SAP Business One through Seidor and their customer service is not the best/expensive Pros The financial end of the application is helpful to our business. The system is powerful if used correctly Cons The system is difficult to use and slow. It is not easy to use and everything is a manual entry/set up Switched from [DDI System](https://www.capterra.com/p/101637/Inform-ERP/) DDI was holding us back and SAP offered alot more for us in our industry Review Source VR Verified Reviewer Project Manager Biotechnology Used the software for: Less than 6 months ### "Solid ERP for small businesses but not very user friendly" April 24, 2026 3.0 Overall my experiance with SAP Business One has been not bad. It’s a reliable system for managing day to day business operations and keeps everything organized in one place. Once you get used to it,works pretty well, but the initial setup and learning curve can be a bit challenging. Its not the most modern looking tool, but it gets the job done. Pros It covers a lot of core business functions in one system like accounting, inventory, sales, and purchasing. Its helpful having everything centralized instead of using multiple tools. The reporting is also pretty solid and gives good visibility into business operations. For small to mid-sized companies, it feels like a strong ERP option that can grow with the business Cons The interface feels a bit outdated and not very user friendly at times. It can take a while to learn, especially if you’re not familiar with ERP systems.Customization and implementation can also be complicated and sometimes requires external consultants. Also, performance can feel a bit slow depending on how it’s set up Review Source NO Nova O. Accounting Officer or EA Construction Used the software for: 6-12 months ### "Reliable ERP for Emerging Businesses" September 22, 2025 5.0 Overall, my experience with SAP Business One has been great. It still delivers what a good ERP is expected. Pros What I like most about SAP Business One is it's fast learning curve. Professional users like us Accountants and Auditors tend to learn how to navigate around this software quickly which is very important and useful. Cons There is not much I dislike about this software but there are areas the can be updated or improve more like lagging issues when large databases are entered and limited features for Large scale companies. Review Source AL Andrii L. Senior consultant Industrial Automation Used the software for: 1-2 years ### "most powerfull ERP for fast growing mid sized businesses and corporates" February 2, 2025 5.0 If you want to do impementation once - you have to choose you buy SAP. SAP Business One fits needs even small fast growing business. Consolidation works for intercompany acounts localised globally, no additional tuning needed. Pros The most popular ERP solution. SAP count all experience received though years to deliver maximum of reliability and industry standarts. Starts with CRM, it includes ever service worksheets and time management. IFRS compliant general ledger book and reporting capability. Reliable inventory data and estimate creation. Cons It is expencive twice of average but worth of every penny. Native web browser could be sometimes issue to be notified you local network security rules. Good to have integration not only Microsoft 365 emails but probably custom SAP domain. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) It was evolutionary choice to skip and start new journey with more reliable provider like SAP Review Source VM Vincenzo M. Financial Accountant Information Technology and Services Used the software for: 2+ years ### "Great powerful tool" December 27, 2024 5.0 Graphically, it's a bit boring and old-fashioned. It's not the nicest accounting tool around, but it does the job very well. There's loads of space for reports and personalisation. Pros Very complete tool for Accounting and reporting, with great personalisation but you need both a consultant and a technician to set it the correct way to ensure you get what you need. Cons Graphic wise is a bit boring and old fashioned, not the nicest accounting tool around. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) moved to a new company, and they were using a different tool. Review Source NT NUICA T. Account payable Accounting Used the software for: 2+ years ### "Must have product" February 5, 2025 5.0 It's an every day use product on my daily activity Pros Very useful, great connectivity, is a must have product Cons I don't have thinks that i don't like about this product Review Source MK Monika K. BSA Health, Wellness and Fitness Used the software for: 2+ years ### "SAP B1 Software" January 15, 2025 4.0 Overall its a great experience working with SAP B1 since 2006. Pros Order to Cash process is handled through one ERP software Cons Reports are not easily customizable as per standard we have to invest in Add-On Review Source FR Francisco R. DIRECCION Retail Used the software for: 2+ years ### "No es lo que dice ser" October 15, 2024 2.0 Frustrante y Decepcionante ya que uno espera que lo que se gasto de resultados y también nadie da respuestas ni los partners y tampoco los que supervisan Pros Que al menos se puede descargar la información a tablas de excel para hacer los reportes Cons Que no está preparado para Pymes , ya que no tiene reportes eficientes y todos los tienes que solicitar a los partner y/o descargar la información a excel y tener que hacer los reportes en excel. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing SAP Business One Porque parecía mejor pero no fue así no plasmaron todo lo que prometieron que hacía y hay muy poca información t tutoriales y el software para trabajar necesita de addons Switched from [ALPHA ERP](https://www.capterra.com/p/208639/alpha-ERP/) Porque buscaba optimizar los procesos y capacidad de software para gestionar y vincular con eCOMMERCE Review Source JR Jesus R. Gerente General Food & Beverages Used the software for: 1-2 years ### "Un ERP no recomendado para Pymes" December 4, 2024 3.0 Fue una experiencia negativa ya que tuvimos que acudir con 2 Partners para la implementación los que ocasionó que el sistema saliera totalmente del presupuesto Pros Es un software que se hace a la medida de los procesos de tu empresa. Cons El tiempo de entrega fue de 18 meses con una inversión de más de millón y medio, al final no se pudo customizar ni integrar la contabilidad y cuentas por cobrar, los reportes si no conoces el lenguaje SQL son muy caros. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing SAP Business One En su momento el Partner que nos atendió nos dio la seguridad de que el sistema quedaría funcionando al 100% y resolvería nuestros problemas. Review Source JD Jessica D. Admin Warehousing Used the software for: 1-2 years ### "SAP - Warehouse Management" January 20, 2025 3.0 Pros The program is secure including many steps to confirm your identity. Cons Not user friendly and difficult to learn Review Source Holdrin D. Solution Manager Computer Software Used the software for: 2+ years ### "Best ERP option for small or medium companies" December 27, 2024 5.0 SAP B1 can be used as the first ERP for starting companies. Pros This is a wonderful ERP option for small and medium-sized companies. Cons Don't support highly complex business or processes. Review Source CA Chiara A. HR, Payroll e Personnel Administration Food & Beverages Used the software for: 6-12 months ### "Il miglior gestionale per le PMI" October 9, 2024 5.0 Sap Business One è uno straordinario software integrato che consente la gestione del costo del personale in modo semplice e automatizzato oltre che l'analisi degli scostamenti rispetto al budget in modo veloce ed efficace Pros E' il miglior gestionale per una piccola media impresa Cons L'assistenza non è sempre cortese, può migliorare Switched from [JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/) perchè sap è superiore rispetto al precedente Review Source YR YENIFER R. comprador Import and Export Used the software for: 2+ years ### "Mi opinion" August 13, 2024 5.0 es muy buena, facil de aprender a utilizar. Pros buen control, podemos ver historial,, multifuncional para diferentes areas Cons a veces es un poco lento, nos saca del sistema, se friza Review Source ABM Antonia Bolena M. Engineer Civil Engineering Used the software for: Less than 6 months ### "Highly capable and flexible solution " October 25, 2024 4.0 Good for big business and once implemented and learned, everything go fast Pros Offer real-time analysis of data with useful reports Cons Sometimes the support is slow. A ticket was generated to ask a something Review Source AC Ankita C. Accounts Exective Accounting Used the software for: 1-2 years ### ""Excellent SAP business one for our organization"" July 26, 2024 5.0 Everything in one easy-to-find place. Finding stuff is not difficult if you know exactly what you're looking for. robust organizational controls. This includes the way the company is managed and operated, the range of services it offers, and how well it integrates with other applications. Pros Users' actions are all recorded and cannot be undone, making it useful for reviewing the entire image. Cons SAP Business One has limited database capabilities and is tough to integrate. Switched from [Sage Intacct](https://www.capterra.com/p/76/Intacct/) Since it's meant for small businesses with tight budgets Review Source VR Verified Reviewer Data analyst finance Chemicals Used the software for: 1-2 years ### "SAP unique tool for data" August 1, 2024 4.0 Pros Constent efficiency and robust solution Cons The interface bit odd and slowness of the solution some times Review Source GJ Gordon J. Senior SAP Consultant Computer Software Used the software for: 2+ years ### "One of the best ERPs in the Market for Small and Medium Sized Companies" September 4, 2023 5.0 Overall, I love SAP Business One and I am glad I got into this career. It's a fulfilling career to be able to help transform lives using technology. Pros \- I have been a SAP Consultant for over 6 years now and I have seen how the system has transformed companies for the better. SAP Business One is a fully fledged ERP system that has all the functionalities you would need in an ERP system from financial management and reporting, Accounting, inventory management, Customer Relationship Management(CRM), Production, Full Supply chain management just to name a few of the main functionalities. - One of the strongest factors about SAP Business One has to be the customization capabilities. Let me talk about Addons. If a specific customer requirement cannot be met by SAP Business One, a developer develop an addon on top of SAP Business One to provide that specific functionality. For example, there is a client we had to develop 5 addons for since their business was quite unique and abit complex. At the end of the implementation, we had met al the requirements and the client was happy.- In terms of customization, SAP Business One provides tools like, user defined tables, user defined fields, queries, crystal reports, alerts, approvals, etc to help configure a company to their own unique specifications.- Cons Not many companies can afford SAP Business One in terms of the implementation cost and licensing cost. It's a huge lifetime investment so getting a client who is ready to make that switch from their legacy ERP is usually a lengthy process which involves a lot of financial considerations. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing SAP Business One SAP Business One is cheaper than its competitors Dynamics 365 and Netsuite. Review Source Daniel V. ingeniero mecanico Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Trabaja ordenado son SAP" February 6, 2024 5.0 excelente de igual forma lo recomiendo a las empresas es mejor que tener excel ademas todo se actualiza en tiempo real, stock de productos, ordenes de compra realmente empresarios se los recomiendo Pros Poder gestionar todo de manera eficaz y rapida el stock de produccion, ademas de realizarlo de forma segura entre departamentos o equipos de trabajo Cons realmente es costoso y no se tiene aceso a el de manera sencilla ademas de poder realizar este manejo por capacitacion no es tan facil de manejar Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) porque me parecio genial trabajar de formaa mas ordenada Review Source CM Caroline M. SAP B1 Freelancer Accounting Used the software for: 2+ years ### "The best ERP solution for SMES and also Larger Companies With Branches" June 5, 2023 5.0 I love Sap Business One. It's a great product that I will forever vauch for. Pros \- SAP Business One is a system that has been there for many years. It is tried and tested and is a very stable ERP software that has almost all the business functionalities (financials, sales, purchasing, human resources, inventory, MRp, CRM etc) integrated and working together in a single unit.- SAP Business One is also very customizable and easily integrate with many of the other common software solutions in the market- I use Sap Business One to manage my own small airbnb business and its the best thing for my business as long accounting is concerned. As long I make accurate postings on time, I get to report the true reflection of my business and make the right decisions. Cons SAP Business One is not a cheap system but with the right consultant behind your implementation, you will definitely be getting value for your money. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing SAP Business One SAP Business One is a complete and secure ERP solution that is has a large customer base because of the amount of value that it brings to the table Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) I needed a real and complete system that has all the functionalities for a business. 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