# Page 7 | SAP Business One Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is SAP Business One the right Enterprise Resource Planning solution for you? Explore 344 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/214667/SAP-Business-One/reviews --- SAP Business One 4.3 (344) [View alternatives](https://www.capterra.com/p/214667/SAP-Business-One/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 7 - Reviews of SAP Business One ## Showing most helpful reviews Showing 151-175 of 344 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Adam S. Accountant Construction Used the software for: I used a free trial ### "One of amazing small ERPs." June 22, 2023 5.0 SAP Business One is a good choice for non-construction and small businesses. Pros The ability of customization is very high level, we can build a custom module or any operation easily that is all in addition to the native processes. Cons SAP Business One is slightly weak in the construction field. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) More compatible with the construction operations. Review Source VR Verified Reviewer Propietaria Wholesale Used the software for: Less than 6 months ### "La plataforma ideal para las empresas pequeñas " November 27, 2022 5.0 Con SAP es mas fácil para las empresas recopilar y procesar los datos de las funciones de todas las dependencias en una sola plataforma. Es muy útil y practica al momento de gestionar el inventario de una organización que maneja un gran flujo de mercancía Pros El software es muy completo , una herramienta muy útil que permite la comunicación y el intercambio de datos entre los departamentos de una organización y además facilita el acceso a la información en tiempo real Cons Es una plataforma algo costosa y de un manejo no tan sencillo , por lo que las empresas deben tener una base financiera solida como para llevar a cabo la implementación del software , el mantenimiento , la capacitación al personal y otros gastos asociados al mismo Review Source PB Patrick B. Responsable Marketing Business Supplies and Equipment Used the software for: 2+ years ### "Très bon ERP!" January 10, 2023 4.0 Pros Facilement personalisable, surtout à l'aide de plug-in comme B1UP Cons Le logiciel est long à démarrer et à fermer. Review Source FG FATMA G. Dealer Management Specialist Automotive Used the software for: 6-12 months ### "Nice tool but still much to do" February 15, 2021 3.0 Overall I have started to like this software, but there is much to do. They need to make more optimizations to ease sales staff daily work. I am sure within few years it will be our essential tool. Pros What I like the most about this software is that this software serves entirely for sales department. Since i work as sales specialist, i am very satisfied with what this software offers. Generally making sales orders entering CRM data, entering customer visit data, expenses etc are quite nice. After entering data, the software offers you opportunities. But you need to fill these up. Cons The least i like about this software is to enter everything manually. It is really exhausting and i am looking forward whether they come up with a solution to save our wasted time. Review Source VR Verified Reviewer CFO Financial Services Used the software for: 1-2 years ### "SAP Business One ERP" April 26, 2021 4.0 Pros This is an easy to use, easy to set up ERP which is very good for small/medium size businesses and covers most of the main functionality that an accounting department would need Cons There are a few drawbacks with SAP business one, such as the standard reports are quite rigid and ugly. It is not possible to run reports in transaction currency - they are all in functional and reporting currency. This is an issue if you are a multi currency business as it makes reconciliations very difficult Review Source AO Ahmad O. Project Manager Construction Used the software for: 1-2 years ### " A Comprehensive Review of SAP Business One" June 4, 2023 4.0 SAP Business One's comprehensive functionalities, scalability, integration capabilities, and vendor support make it a valuable ERP solution for SMBs looking to optimize their business processes, improve efficiency, and drive growth. Pros SAP Business One is a great ERP system that is fully customizable and has many great and helpful features that help any business automate all processes. I like the project management module where you can make project tasks and monitor the percentage of completion of your project. Also, inventory management is great in SAP you can view a full history of your inventories. Cons SAP Business One may be costly and expensive and small-sized companies cannot afford it. Review Source BJ Brijesh J. IT Coordinator Hospitality Used the software for: 1-2 years ### "User-friendly ERP solution" August 12, 2023 5.0 I'm really very happy to use the CRM features in SAP Business One and I would definitely recommend it to others. Pros I love the CRM features in SAP Business One. It' so easy to keep track of our leads and customers, and the system makes it easy to send them personalized messages and offers.I've also been able to use the CRM features to track our sales pipeline and close more deals. Cons SAP Business One is a great software for small and medium businesses, but it can be expensive. Review Source KG Keith G. Document Control Manager Medical Devices Used the software for: 2+ years ### "Easy to use Inventory Management & Purchase Order modules" July 27, 2021 4.0 Pros What I like most about SAP Business One is the customer support and training before certain modules are activated. Cons What I like least about SAP Business One is the logging in process. Sometimes it can be cumbersome and not easy to log in. Review Source BG Baran G. Senior engineer Automotive Used the software for: Less than 6 months ### "A good Administration Tool" September 25, 2020 4.0 Overall I liked using, but I think the next versions of SAP are better than BusinessOne. Pros I liked the overall idea to contain all administrative and sales/marketing tools inside. Especially for sales, it is an essential tool, because it manage CRM data very good. In terms of order management and technical configuration of products it is very easy to adapt. Cons The usage. I found it very difficult to use when we had started. The analyze reports are not always very accurate and you need to spend time to enter manually and fix it. Maybe because of the version we use, these kind of reporting and manual data entering was very frustrating. Hope they can make it easier now. Review Source BV Brendan V. QC Automation and Compliance Coordinator Food Production Used the software for: 6-12 months ### "SAP Business One" December 22, 2023 5.0 Pros SAP Business One is reliable and accurate when it comes to manageing all inventories across different warehouses Cons SAP Business One's user interface is mediocre Review Source CJA Cesar Josue A. University Intern Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "SAP Business One: A comprehensive and scalable platform for business management." April 21, 2023 4.0 SAP Business One is a highly functional and customizable ERP solution that is ideal for small and medium-sized businesses looking for a scalable and comprehensive platform to manage their business processes. While the platform can be expensive and complex to implement and learn, its real-time features, integration, and scalability make it an excellent choice for growing businesses seeking a complete ERP solution. Pros SAP Business One addresses all essential aspects of business management, ranging from financial management to procurement, sales, and inventory management. The platform offers high levels of customization and can be adjusted to suit the specific requirements of the organization. The platform can accommodate the growth of the company, making it unnecessary to switch platforms every time the company expands. It provides real-time information about the financial situation of the company, enabling data-driven decision making and integrates easily with both SAP and non-SAP solutions, allowing it to be used in conjunction with other enterprise software systems. Cons For small businesses with financial constraints, SAP Business One may not be a cost-effective solution due to its high pricing. Due to the wide range of functionalities, the platform can be complex to learn and use for novice users. Implementing SAP Business One can be challenging for companies with limited resources as it can take a considerable amount of time and resources. SAP Business One's technical support has been reported to have issues, which some users have found to be slow and inefficient. Review Source TS Tim S. Compliance & HR Manager Business Supplies and Equipment Used the software for: 1-2 years ### "SAP Business One" September 24, 2019 3.0 Very disappointing. I have used multiple MRP/ERP products over the years and have been responsible for the implementation of 4 systems in previous roles. I have never come across a product quite so clunky as SAP B1. It's typical of a product that was built in a different era but has only been tweaked to bring it up to date - when what is really needed is to scrap it and rebuild from the ground up. Modern ERP systems require minimal implemention and training because they are so intuitive - SAP is overpoweringly bewildering. Pros it's very powerful and versatile for use in almost any organisation. The ability to modify for your own use is almost limitless if you are prepared to invest a lot of money over time Cons It's user experience which is very poor due to cluttered interface, lack of intuitive design and snail-pace speed. We have spent £100's of thousands on SAP over the past 3 years - and we are not significantly more efficient because of it. Review Source BM Bertrand M. Président Management Consulting Used the software for: 2+ years ### "Un très bon ERP pour PME" April 19, 2022 5.0 SAP Business One est un logiciel de gestion très complet, du CRM au SAV en passant par la comptabilité et la gestion de projet, tout est intégré en temps réel. Les possibilités de B.I. embarquées sont aussi très intéressantes. Un outil solide et fiable Pros La certification Française NF203 des logiciel de gestion informatisés, la fiabilité, la traçabilité des informations, la qualité des données produites Cons Une architecture Windows et pas encore totalement WEB (client web sorti récemment) Alternatives considered [Divalto](https://www.capterra.com/p/177191/Divalto/)[Cegid Retail](https://www.capterra.com/p/165391/Cegid-Retail-POS/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) Reason for choosing SAP Business One Meilleur compromis, pérennité éditeur Review Source Leonardo M. SAP Business One Consultant Computer Software Used the software for: 1-2 years ### "International ERP for medium sized" December 16, 2018 4.0 As, I think, every other modern software the partner or the support make the difference. Look for a good partner that can assist you from training to customization: this will make the big difference in your company Pros I18n ready, partners are present worldwide, easily customizable. It has a lot of functions, starting from general ledger down to picking lists. Cons It's a client/server ERP and it is Windows based. If you incur in a slack partner you will have sloppy performances. Review Source VR Verified Reviewer Customer Service Automotive Used the software for: 2+ years ### "Very User Friendly" January 24, 2019 4.0 Pros Easy to find needed information or write queries to get the information quickly! All information can easily be stored in one place. Cons The only thing we couldn't do was import customer documents into the orders. Also very easy to accidentally update information. Review Source VR Verified Reviewer DBA Food & Beverages Used the software for: 6-12 months ### "A cheaper option for small businesses" October 20, 2020 5.0 I am participating in the implementation project in units abroad, implementing SAP B1 as an alternative in the branches and communicating with the SAP enterprise of the Parent Company. Pros The SAP system offers several advantages for those who need a solid ERP with a constant development roadmap. However, having an SAP Enterprise impacts infrastructure and licensing costs that make contracting unfeasible. SAP B1 brings the possibility of a more accurate and cheaper system with SAP support and technology. Cons Even though it is a "lighter" version of SAP, it still requires qualified professionals that significantly impact labor costs. The process of updating and applying notes / settings is still complex and makes daily management difficult. Review Source VK Vinayak K. IT Executive Logistics and Supply Chain Used the software for: 2+ years ### "Best ERP for small and medium businesses" March 8, 2022 5.0 It is globally recognised ERP suitable for small and medium businesses. Easy to use. Cost effective solution for your business. Low infrastructure cost. It helped us to maintain highest accuracy in accounting and inventory management. Pros It helped us to manage inventory and accounting very smoothly as per globally recognised standards. Easy to use. Cost effective solution for small and medium businesses Cons I don't have any point to dislike sap business one Review Source VL Victoria L. Admin Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Wonderful Upgrade in Performance" September 14, 2020 4.0 The customer service team has been responsive and timely in fixing most of our issues. They do charge for things that one would think would come as part of the set up package, such as working out kinks after go-live. Pros We switched from Quickbooks to this system. It is easier to track documents, provides more legitimacy (nothing can be deleted, thus bookkeeping is far more reliable), and allows tracking of changes of documents by user so I can easily look at a document and see every person who has made changes and what they were. Cons Searching for business partners (customers, vendors) is not as fluid as I'd like. You have to go into a couple different screens to see a full list or do a search but nothing is immediately visible. When saving documents (invoices, sales orders, etc) if two people are creating at the same time there is no warning as to who gets the document number, so you have to double check your number after saving; it is inconvenient. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) SAP has a more comprehensive program than what Quickbooks was providing. We are able to add inventory and track products as well as the billing. Review Source arnold K. Développeur Wholesale Used the software for: 2+ years ### "Une solution performante mais coûteuse" September 12, 2023 5.0 Pros Sa facilité d'utilisation, l'intégration avec d'autres applications SAP, la personnalisation possible et son support client réactif. Cons le coût élevé de la licence, la nécessité d'une bonne connexion internet et la complexité de certaines mises à jour. Review Source DM Don M. President Management Consulting Used the software for: 2+ years ### "12 year SAP Business One veteran" April 10, 2015 5.0 Pros SAP pours a lot of R&D into this product. I have worked with it for 12 years - as an implementation consultant. Its capabilities, performance and reliability has changed dramatically during this period. Technologically, it is head and shoulders above the crowd. The capability to tailor the product and features to meet a customer's requirements is outstanding. The ERP functionality is complete - from accounting to service functions, to distribution and manufacturing functions. It comes with mobile apps available as part of the system. Dashboards are included with the system. Functions such as email alerts, approvals and workflows are embedded in the product. I also develop add-ons for SAP Business One. The software development kit (SDK) provided by SAP makes 'add-on' functionality 100% transparent to the user - they don't know which screens or popups are SAP's and which are the add-ons. And there are hundreds of programmers available to produce add-ons. Cons SAP Business is complex to install. It takes a staff of people with up to date IT experience to perform the install. It's not a long process (8 - 10 hours), just complex. Review Source VR Verified Reviewer Software analyst Retail Used the software for: 1-2 years ### "A good ERP system that works perfectly for medium and small enterprises" September 14, 2021 5.0 A good and compact ERP for most businesses and can be easily set up, and deployed. Pros The user interface is simple and easy and doesn't involve complex steps. Easier to explain and train resources on it. Cons Integration with the HANA database causes further dependency on external partners. Review Source RA Rahul A. Sap MM consultant Mechanical or Industrial Engineering Used the software for: 1-2 years ### "SAP Business one-A systemic product planning" January 27, 2023 5.0 Pros In this we can save the data of both customer and company in safe and effective way.It operates in systemic way to collecting all data Cons Free version it not available and licenced one is to much costly to afford Review Source JS John S. Controller Construction Used the software for: 2+ years ### "Can do almost anything, but it's not easy (or cheap) to learn or set up" April 16, 2018 4.0 I have used SAP in two previous jobs. I love what it can do, but a common issue I have seen are companies wanting what it offers, but balking at the cost to implement and/or maintain. A poor implementation can be a disaster - make sure the "experts" you rely on have a good track record. Also, lack of training and/or in-house experts (post implementation) can result in poor use of the system, excessively complicated processes, and offline processes (thus defeating much of the real value of the system). Pros Very powerful software, very reliable, very good documentation, good training courses available, and an extensive user group (very helpful to get involved with) Cons Not easy to just sit down and figure it out, training can be very expensive, implementation and on going in-house support are critical and can also be very expensive Review Source VR Verified Reviewer Customer Support Coordinator Telecommunications Used the software for: Less than 6 months ### "Helpful" December 2, 2021 4.0 Overall, SAP is extensive. With the right help options, though, this software could potentially become much more popular. It is already useful, but it is difficult for the users to know all of the opportunities with this software. Pros This is very helpful when placing orders. Everything is laid out in such a way that you have all the information you could possibly need for an order. It is professional and does the job in many ways. Cons Sometimes the software is slow or need to refresh suddenly out of the blue. This leads to having to do the work for the orders all over again. It is also a complicated system to learn. I recommend adding a tutorial option so users can have learning and reminders available whenever needed. Review Source MM Manjula M. Head of learning and development Information Technology and Services Used the software for: 1-2 years ### "Best customer management and data access tool" January 15, 2023 4.0 Pros Easy tool for management of huge data Best tool for tracking and analyze the data to organization. Cons As I am using this tool of customer relationship management looking for more addins application to integrate Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.