# Page 9 | SAP Business One Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is SAP Business One the right Enterprise Resource Planning solution for you? Explore 344 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/214667/SAP-Business-One/reviews

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SAP Business One

4.3 (344)

[View alternatives](https://www.capterra.com/p/214667/SAP-Business-One/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 9 - Reviews of SAP Business One

## Showing most helpful reviews

Showing 201-225 of 344 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LM

Luis M.  
IT Manager  
Wholesale  
Used the software for: 2+ years

### "SAP runs our company"

February 2, 2021

5.0

Pros

SAP runs most of the business processes in our company with efficiency. I don't think we can work without it. We even had remote PC access installed for working from home. Great value.

Cons

Adding additional seats is expensive. The cost should decrease each user is added.

Review Source

SM

Stephen M.  
Professor and Director  
Research  
Used the software for: 2+ years

### "What else is there?"

July 28, 2021

4.0

Pros

SAP is a giant company based in Heidelberg, Germany. As such, it is hugely successful and profitable, and has the technical expertise of its German (detail-oriented) workforce behind it. Consequently, more and more organizations are adopting SAP systems for their financial management. Again, what else is there? SAP has little competition.

Cons

The fact that there is so little competition in this platform space means that SAP can charge whatever they want. The problem with lack of competition is exactly that, lack of competition and hard motivation to innovate. Although SAP is hugely successful, and they deserve to be rewarded for their success, it would be beneficial to business as a whole if there were others breathing down SAP's neck to be even better. I always thought the software could be even more user friendly.

Review Source

AZ

Andrew Z.  
Content Development  
Computer Software  
Used the software for: 1-2 years

### "Very robust system for large businesses"

April 11, 2018

5.0

Pros

It is probably the best ERP out there, with tons of options, functions, best practices and customizations for your business needs.

Cons

It is quite expensive, and the interface isn't particularly attractive. It also requires a lot of integration with really every aspect of your business to reach its full potential. It isn't really a filler or supplemental software, it kind of requires you to go all in.

Review Source

SS

Scotty S.  
Purchasing Manager  
Machinery  
Used the software for: 2+ years

### "SAP Business"

November 26, 2019

5.0

Pros

SAP is very powerful and has all the functionality you need to run your business from job entry to shipping out the door. Business flow is logical and easy to follow.

Cons

Nothing really about the software I do not like, a lower cost would be good.

Review Source

VR

Verified Reviewer  
QC Associate  
Biotechnology  
Used the software for: 1-2 years

### "Does what it needs"

June 7, 2017

4.0

Pros

I use SAP for equipment control more than the business aspect. From my use of it so far, it gets the job done. Most of our users find it very comprehensive, with all fields displayed within multiple tabs. The system is pretty quick from our experience.

Cons

Some improvements on being more user-friendly would be appreciated. It would be my hope for SAP to have less transactions.

Review Source

ES

Erika S.  
Sales Associate  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Does the job but not easily"

August 20, 2020

4.0

we are able to connect all of our systems together

Pros

I like that it is very technical in recording the day to day movements of the business. It makesit easy to print things for the customer.

Cons

The process is confusing as hell, and even people who have been using the product for years still struggle with understanding its methodology.

Review Source

KB

Kate B.  
Systems Manager  
Apparel & Fashion  
Used the software for: 2+ years

### "SAP Business One"

May 25, 2017

4.0

Pros

The flexibility to modify the product/modules without having to pay a programmer. End User capabilities are good.

Cons

The support structure is through a reseller, so if you have questions/issues there can be a delay in getting in contact directly with the software developer. We have a great reseller (now) so that's not a problem but it is a business model that can be challenging.

Review Source

Ofentse O.  
SAP Business One  
Individual & Family Services  
Used the software for: Less than 6 months

### "SAP Business One"

June 9, 2023

4.0

Technical issues environmentSystem updateProtection actPolicy information security

Pros

What I like most about it is a logo of it

Cons

Protected authorized analysis databaseSafety preferences

Alternatives considered

[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)

Reason for choosing SAP Business One

Interference statement system coding

Review Source

KR

Katherine R.  
Interior designer  
Furniture  
Used the software for: 2+ years

### "Totally love it "

September 26, 2019

5.0

It is perfect for so many industries since comercial, financial, logistics and inventory aspect

Pros

It has so many options to make work so much easy

Cons

Maybe the layout design can be more customizable for the user

Review Source

MA

Mohammad A.  
Technical Support  
Construction  
Used the software for: I used a free trial

### "Best ER for Small Business"

July 24, 2023

5.0

SAP Business One is one of the best small ERPs.

Pros

SAP Business One is very flexible in customization, we can customize it to a deep level.

Cons

SAP Business One contains two points, first, the database used and the HR module is not build-in.

Review Source

AC

Alessandro C.  
docente  
Fine Art  
Used the software for: 6-12 months

### "software gestionale per ogni evenienza"

March 24, 2023

5.0

una ottima esperienza da tutti i punti di vista.

Pros

Un software gestionale pratico ed affidabile. Una eccellenza europea che aiuta da decenni le aziende nella parte gestionale del lavoro

Cons

non ho mai riscontrato particolari inconvenienti

Review Source

SM

Satomi M.  
Controller  
  
Used the software for: 2+ years

### "Takes time to learn but it's worth it"

August 2, 2018

4.0

Pros

You can do almost anything with this software and allows users to customize it. I like how you can drill down all the information. It takes time to learn all the features but once you learn it allows you to use however you want to and it is really worth it.

Cons

It's not very user friendly - once there is an error only people with deep knowledge can fix the entry.

Review Source

JB

John B.  
General Manager  
Food & Beverages  
Used the software for: 2+ years

### "Product is OK if errors are made in inital setup very hard to imposible to change"

September 14, 2017

3.0

Pros

Ask the AP and AR lady's in the office they said there is no pros. SAP business is a very hard software to work with.

Cons

The units of measure don't work correctly, Not being able to delete items. Not being able to change after its been saved. Not being able to change an item after its been created you have to make it inactive and remake the item all over again.

Review Source

LS

Luigi S.  
Business Intelligence Consutant  
Computer Software  
Used the software for: 2+ years

### "A complete & easy ERP suite"

May 22, 2018

5.0

Pros

SAP Business One is the "little brother" of main SAP ERP, but it has nothing less of the big one. In addition it's easy to implement and use and also with an effordable price. All the business areas are well covered as per the "big brother".

Cons

Support in my opinion, can be improuved; there are too long queues for having an answer from local/remote support.

Review Source

rO

rafael O.  
Recruitment Manager and CIO  
Computer Software  
Used the software for: 1-2 years

### "very powerful ERP software"

December 5, 2018

4.0

Pros

powerful, easy to use but not absolutely user friendly or intuitive, it takes some time to get used to it, complete support for the future

Cons

no complete solution, for several functionalities you need to buy add-ons or you need to hire some expensive consultants to work on it and customise it to your desire

Review Source

JM

Javier M.  
Responsable de Mantenimiento  
Textiles  
Used the software for: 6-12 months

### "Líder de su sector"

September 15, 2022

5.0

Es fundamental para un perfecto control de cualquier compañía, más cuanto mayor volumen de negocio tiene la empresa.

Pros

Sin duda es el mejor software de su sector. Permite el registro y trazabilidad de datos a todos los niveles adaptándose a todo tipo de organización y nivel de usuarios.

Cons

Lo peor son los plazos de implantación, desde la recogida de datos iniciales, planteamiento y posterior desarrollo. El coste también es muy elevado.

Reason for choosing SAP Business One

Porque es el mejor software en su sector.

Review Source

BC

Bayron C.  
Technician in computer science, programming and web design  
Computer Software  
Used the software for: Less than 6 months

### "My opinion about SAP Business One"

November 26, 2018

4.0

My experience with the application has been satisfactory, that is why, by offering a solution to manage different areas of a company in a single tool, I recommend it.

Pros

What I like most about the application is that it is very complete since it can be able to integrate different areas of a company such as production, purchases, banks, billing, inventories, among others. Providing information in real time in the same way thanks to the different reports and surveys that can be consulted based on the data of each of the areas, which is essential when making important decisions and making accounting closures. Additionally, it is easy to solve doubts about the tool, since you can find documentation and multiple forums in the cloud.

Cons

Something I do not like about the application is that you can not control the payroll of a company.

Review Source

AME

Ailyn Mae E.  
Finance Associate  
Accounting  
Used the software for: 2+ years

### "SAP anywhere for small to medium businesses"

November 17, 2018

5.0

Pros

The accessibility of the product is one of the features that this product can be proud of. you can easily access it through mobile phones. it is also im connections to SAP HANA. an accurate application for inventory and sales.

Cons

This product have so much features thats helps the company to succeed. it is quite expensive but worth it.

Review Source

JCA

Julio Cesar A.  
Coordinador del SGC  
Packaging and Containers  
Used the software for: 6-12 months

### "El sistema que me ayuda con mi control de inventarios"

November 2, 2022

5.0

Es una plataforma dimanica que me ayuda a la gestion y administracion de mis almacenes

Pros

La facilidad con la que integro toda la informacion de embarque e inventarios en mi organizacion

Cons

Mayores herramientas y opciones para correr reportes de inventarios

Review Source

AK

Ahmad K.  
System Administrator  
Construction  
Used the software for: I used a free trial

### "Simple ERP with high potential for customization"

October 25, 2022

4.0

need too much customization and development efforts, you will take a very fit ERP.

Pros

Ability to customization pages, transactions,s and workflow.

Cons

Marketing campaign management and Mobile sales.

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Review Source

VP

Vivian P.  
Deputy Finance Manager  
Construction  
Used the software for: 1-2 years

### "SAP Review"

February 9, 2017

5.0

I have to use the accounting module of SAP. However, this system is a very dynamic ERP software that can gather data from various areas of your business. This allows for easy access to information in terms of sales, customers service quality and many others.

Pros

It can handle a large amount of data, information can be access with ease and it can capture both quantitative and qualitative information.

Cons

It can be expensive to implement, therefore look at the cost benefits analysis. Also, this is a software for mostly medium to large firms

Review Source

eZ

elad Z.  
Implementing SAP  
Broadcast Media  
Used the software for: 2+ years

### "Excellent software"

May 28, 2020

5.0

Pros

Flexible and easy to use. Easy to implement integrations

Cons

Improve finance and payment interfaces to international suppliers

Review Source

AC

Anita C.  
Consultant  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Integrated Supply Chain to Omni-Channel Sales ERP"

March 24, 2016

5.0

Pros

Wholesale trade companies need a global product to expand operations with minimal in-house costs. SAP's continued investment in the Business One ERP product extends functionality across 60+ countries, developing a best of breed product for companies of many sizes. SAP Business One is designed to be affordable for both small companies and global subsidiaries who need real-time visibility across sourcing, manufacturing and distribution locations. The way the system handles lite production (especially kitting), connects Sales Orders to relevant Purchase Orders, facilitates dynamic Demand Planning and manages multiple warehouses simultaneously; it is the most affordable concept-to-cash solution of its class. Integration to industry specific apps and company websites maximize the usability and adaptation of the system. Allowing for a complex software package to be just the right fit; not too complex, not too large (or small!) and not too expensive.

Cons

If you like cloud applications with simple URL logins, this couldn't be any further from that. Business One ERP is a traditional software installation product which has been proven in a hosted environment however, its best installed on the company's onsite server. Remote desktop allows for off-site users to access the system but again, it's not your easy-peasy SaaS experience.

Review Source

RZ

Rashid Z.  
Manager IT  
Pharmaceuticals  
Used the software for: 1-2 years

### "Manager IT/ERP last 15 Years"

March 13, 2018

4.0

I would not recommend this product for manufacturing, make-to-order processes

Pros

SAP Business One is an integrated enterprise resource planning (ERP) software suite designed primarily to serve small to midsize businesses. Secure Application Easy to adapt / Implementation Limited Customization

Cons

Some features are missing like discount cannot be accounted for. It's nets off the discount from selling price. Very Limitation in modules special MFG and Quality

Review Source

DS

Donald S.  
Ops Mgr  
  
Used the software for: 1-2 years

### "Wide functioning program with numerous options"

June 26, 2018

4.0

Pros

Extensive processing capabilities and the ability to customize to your home screen view and use. File access and data storage can manage most any application.

Cons

The system is not intuitive, locating either what you need or are looking for requires training and system understanding. Most any relevant reports must be either written or programmed. Some of the canned reports can be used, but lack details for your business metrics.

Review Source

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