# Page 2 | EPAY Time & Attendance Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is EPAY Time & Attendance the right Human Resources solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/214718/EPAY-Time-Labor/reviews

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EPAY Time & Attendance

4.1 (51)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of EPAY Time & Attendance

## Showing most helpful reviews

Showing 26-50 of 51 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Customer Success Manager  
  
Used the software for: Less than 6 months

### "It's the best time and labor software out there! "

January 20, 2018

5.0

Pros

Love the 24/7 customer support. It's nice to get someone to help you whenever you need help. Most other payroll management companies only have limited support.

Cons

It could look a bit more modern and a more exciting dashboard upon logging in. It's got all the essentials but it could look more modern.

Review Source

VR

Verified Reviewer  
House keeper  
Consumer Services  
Used the software for: Less than 6 months

### "Very easy to navigate "

September 26, 2019

5.0

Overall experience has been great, I havent had any issues with it, other than what I said in above(cons), I find it helpful to be able to make important changes myself versus having to go to my manager to have them do it. To me that is the best part. Anything they can do, I now can do for myself when it comes to payroll, taxes, old pay stubs, etc.

Pros

I like how easy it is to use. As a worker when I need to make changes anything, like tax withholds, direct deposit, etc, I can do it within a few minutes. Last time I needed a change, I didnt think i done it in enough time for it to take effect before next payperiod, but their customer service made sure I got my situation taken care of quickly

Cons

The only con I have dealt with is sometimes it takes a long time to load when I go from one page to another, and sometimes it logs me out due to it timing out. Other than that I love using it and see no other cons that I have noticed in the time I have been using.

Review Source

BC

Bob C.  
store manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "store manager for mccarthy tire managing payroll for 15 employees"

March 26, 2015

3.5

Pros

Fingerprint tracking of employees eliminates possible errors of punching wrong employees in. It tracks lunch - punch in/out. It's easy to manipulate data once its entered. It tracks payroll for several different pay types.

Cons

Too slow to update after revising entered payroll data. I cannot enter a reason in box when adding a time card. Inconsistent reading of employees fingerprints requiring employee to have to be re-registered multiple times with different fingers. The system needs to update more frequently. I need to be able to switch between time sheets and time cards faster

Review Source

DM

Dave M.  
Branch Manager  
  
Used the software for: 6-12 months

### "It took a bit of getting used to but well worth the trouble."

March 26, 2015

4.0

Pros

Our previous process was entirely manual. I don't miss the days of reviewing timecards and deciphering our tech's hieroglyphics.

Cons

At times the fingerprint reader can be difficult but its not a major issue.

Review Source

CW

Chris W.  
  
Retail  
Used the software for: 6-12 months

### "Punching in and out daily"

February 25, 2015

4.0

Pros

It makes it easy to keep track of my weekly time. Punching in is usually effortless.

Cons

Sometimes, the fingerprint sensor does not get a good reading, which results in having to scan my finger a few times.

Review Source

JV

John V.  
  
  
Used the software for:

### "Recent blueforce upgrade"

February 1, 2017

2.0

Since the recent upgrade we have had continual problems and the support from epay has been less than satisfactory. We continually have issues with location set up, invalid pins among other issues. When calling into epay, the customer service rep we deal with people who struggle to give us answers and or are told they will escalate it to IT. When the issue is escalated we end up having to follow up rather than receive a call with a resolution.

Review Source

KC

K C.  
Managing Partner  
Farming  
Used the software for: 6-12 months

### "EPay Utility"

December 2, 2016

5.0

The tools that EPay offer are fantastic for a business either large or small. The customer support is top notch.

Pros

Ease of Use

Cons

Pay vouchers should have an auto send feature to send documents to employees

Review Source

MS

Megan S.  
Jr. Accountant  
  
Used the software for:

### "I enjoy using the software. It's user-friendly and has adequate reporting tools."

April 18, 2016

4.0

The pros about the system are the reporting, import/export, and time card tools. They are easy to use and access the data needed. Cons is the system only allows you to go back 93 days from the current date; this should have a longer time frame so the customer can access themselves. Another con would be the reporting when printed in PDF, does not have a layout design to make the reports look like official reports.

Review Source

LR

Lisa R.  
Office Assistant  
  
Used the software for: 6-12 months

### "My 2 Cents"

March 26, 2015

5.0

Pros

Very easy to use. Simple and straightforward. I haven't had any problems.

Cons

I can't think of anything I don't like! Seriously, I can't think of anything.

Review Source

WW

Will W.  
General Manager  
Retail  
Used the software for: 6-12 months

### "Epay Time Clock Review"

March 26, 2015

2.5

Pros

User Friendliness. It's fairly easy to use, and intuitive enough to figure out without a manual.

Cons

It has more features than I really need at the moment.

Review Source

KH

Karen H.  
Office Manager  
Retail  
Used the software for: 6-12 months

### "McCarthy Tire Lancaster PA"

March 26, 2015

5.0

Pros

It really works and saves a lot of time compared to the time cards we use to do.

Cons

I do not have anything I like least about the product or vendor.

Review Source

SS

Steve S.  
  
  
Used the software for:

### "First time online time clock"

February 10, 2015

4.5

Pros

The product is very user-friendly, simple to use, and simple to train. The vendor is very responsive to issues and corrections.

Cons

It seems like there are some simple fixes or updates that would have been done by now. I have brought up some very simple issues, and they are still in development stage.

Review Source

BG

Becky G.  
Human Resource Manager  
  
Used the software for:

### "Best in their Class"

April 18, 2016

5.0

Previously to Blueforce, we had issues with customization to our Time and Attendance. Our employees are nationwide and punch into many different jobsites and tasks for different vendors for each day. We are a in a business of constant change, so being able to move my jobsites and employees around to different paygroups and jobsite groups has made our payroll a breeze!

Review Source

SS

Steve S.  
  
  
Used the software for:

### "EPAY saves us time and money"

January 23, 2017

4.0

Prior to EPAY our company handled payroll manually with timecards, faxing, and phone calls. We also run payroll weekly, so every week would be the same mistakes and the same issues that would take an entire day to correct. Now with time clocks and EPAY software we rarely if ever have mistakes and weekly payroll takes minutes. Savings have been incredible.

Review Source

VG

Vince G.  
Location Manager  
  
Used the software for: 6-12 months

### "I find this very useful"

March 31, 2015

4.0

Pros

I have found the program very helpful in my daily business.

Cons

I found no problems with their program in my daily use.

Review Source

PG

Phil G.  
Executive VP  
  
Used the software for:

### "Blueforce Review"

February 3, 2015

4.0

Being in the service industry we needed a tool that was simple for our associates to use and provided us real time tracking of our crews in their various locations. Blueforce met this challenge and has been a tremendous asset to us in controlling labor costs on a daily basis

Review Source

KM

Karin M.  
Payroll Manager  
  
Used the software for:

### "Not very user friendly."

April 20, 2016

2.0

Since the last update done, employees that have been using it for several years are now finding it now so user friendly. Maybe if there was a tutorial or a webinar showing how to view the time sheets or make changes, this seems to be where they are having the most trouble.

Review Source

LM

Lela M.  
Payroll Dept  
  
Used the software for:

### "Upgrade went well. Some hiccups, but always fixed quickly"

April 18, 2016

4.0

I like the updated Epay. One Stop Shop I call it. Easy to maneuver instead of bouncing all over the place. Change is good is what I told everyone that uses Epay in our Company. Support is always the best. Quick to call and quick to fix

Review Source

SG

Shannan G.  
HR Manager  
  
Used the software for:

### "It has not been the most user-friendly"

April 13, 2016

2.0

It has done what we needed it to do which is track time. We have chosen to utilize the TA module more than any other. I think the limitation on only pulling 90 days of history can be a burden, but do understand the reasoning.

Review Source

MP

Michael P.  
  
  
Used the software for:

### "Excellent customer service and product "

February 1, 2017

4.0

Best customer service, I have never worked with a more dedicated team then E-Pay. They always share the same sense of urgency as you do. They are quick to get any problems or issues resolved immediately.

Review Source

JO

Jason O.  
  
Medical Practice  
Used the software for:

### "Great team work and collaboration from day one from EPAY."

February 11, 2015

4.5

Pros

I like the ease of use and flexibility to handle multiple pay rules and scenarios.

Cons

Nothing. The product and EPAY team deliver what they promise.

Review Source

CC

Camila C.  
Payroll specialist  
  
Used the software for:

### "Blueforce Review"

April 18, 2016

4.0

the system works well for the most part; however, there some glitches here and there once in a while. I like it but it could be a little more intuitive.

Review Source

BR

Bianca R.  
  
  
Used the software for:

### "Customer Support"

December 13, 2016

5.0

Our experience with EPAY has been exceptional! A company with over 100 employees EPAY has made this a smooth Time and Labor experience.

Review Source

LW

Larry W.  
Office Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Epay/Blueforce review "

March 27, 2015

5.0

Pros

This is a quick and accurate way to get people paid for their hard work. My time spent on payroll has nearly cut in half since using this system.

Cons

No negatives come to mind. My experience has been trouble free in the few months we have been using the system.

Review Source

JK

Jay K.  
Operations Manager / Store  
Consumer Services  
Used the software for: Less than 6 months

### "Blueforce Review"

March 26, 2015

3.0

Pros

It's much better than the hand-punched & manually added timecards we were using.

Cons

Website is not user-friendly. If you don't know how to do something, it can be nearly impossible to figure out. Luckily we have an in-house rep to call.

Review Source

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