--- title: "Communal Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Communal Software - reviews, pricing plans, popular comparisons to other Association Management products and more." source_url: "https://www.capterra.com/p/214733/Communal/" page_type: "product" language: "en" --- # Communal Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Communal ## What is Communal? Communal gives associations a centralized system to handle every aspect of member and organizational management. Automate renewals, collect dues, track participation, manage committees, and communicate with your base—all from one intuitive dashboard. Designed to reduce manual admin work and give you powerful insight into your operations, Communal helps your association grow its reach and deepen its impact. ## What is Communal used for? [Association Management](https://www.capterra.com/association-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$50 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Communal?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://getcommunal.com&name=Communal) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Communal 4.7 (16) VS. [4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting Price CA$50 Flat Rate, Per Month Starting Price $119 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (16) Ease Of Use 3.7 (655) Value For Money 4.9 (15) Value For Money 4.0 (536) Customer Service 4.9 (16) Customer Service 4.3 (626) ## Communal alternatives [4.4 (292)](https://www.capterra.com/p/124449/GrowthZone/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (131)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) Starting price $829.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (107)](https://www.capterra.com/p/47310/MemberLeap/reviews/) Starting price $460.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (98)](https://www.capterra.com/p/237509/Easy-HOA/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/214733/Communal/alternatives/) ## FAQs about Communal Overview ### Which roles and teams benefit most from Communal? Communal is most used by venue managers, office administrators, and nonprofit leaders who oversee bookings, memberships, and daily operations. Coordinators and hall rental teams rely on it to schedule spaces and manage events, while board members, volunteers, and IT support use it to track member information, streamline administration, and improve visibility. Answer based on 13 reviews Overview ### What company size and industries is Communal built for? Communal is built mainly for small businesses, which make up 92% of reviewers, and especially for non-profit organizations at 69%. It serves community-based associations, cultural groups, recreation centers, societies, and clubs, with additional use in accounting and civic organizations at 8% each, primarily for association management. Answer based on 13 reviews Features and Usability ### What are the key features of Communal? Communal offers membership management, member portal, member directory, and member communities for member access and engagement. It also includes donor management, donation tracking, online giving, payment processing, event registration, event ticketing, email marketing, CRM, reporting and analytics, and website integration for nonprofit operations. Pricing ### How much does it cost and what fees or limitations are included? Communal starts at CA$50 per month on a flat-rate basis for Member Management, Program & Event Management, and Facility Management. A free trial is available. Member Management includes digital cards and renewals, while Facility Management adds online bookings, invoices, and scheduling, with no extra fees or limits stated. Integrations ### Which third-party tools and platforms does Communal integrate with? Communal integrates with Mailchimp, QuickBooks, SurveyMonkey, and Zapier. These connections cover email marketing, accounting, surveys, and automation, giving Communal a small but practical set of third-party options for linking core business tools. Getting Started and Support ### What training and onboarding options does Communal offer? Communal provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for learning features and setup steps. Getting Started and Support ### What customer support options does Communal offer? Communal provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users can use these channels to get help with setup and account questions. No reviewer feedback is available here, so support quality, response times, and common frustrations cannot be described. ## Features AI summary Based on 869 Association Management reviews Capterra data shows that buyers of association management software rank the following features as their top priorities: - **Membership Management** (**66%** of reviewers rated this feature as critical) - **Dues Management** (**68%**) - **Registration Management** (**59%**) Communal supports all three features reviewers value most: **Membership Management**, **Dues Management**, and **Registration Management**. Together, these capabilities help organizations maintain accurate member records, collect and track dues more efficiently, and manage event or program sign-ups in one place, allowing teams to run day-to-day association operations with better consistency and less manual work. Membership Management 4.8 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Dues Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and collect membership dues Registration Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Member Directory 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Comprehensive list that contains information and details of all the members associated with a particular organization or group Event Management 4.4 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Event Scheduling 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Plan an event's time and location Communal 43 features ### All Features - Attendance Tracking: Track the attendance of specific individuals or groups - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - For Nonprofits: Software specialized for non-profit organizations - Fundraising: Supports online donation and event registration processing and imports fundraising data into records. - Fundraising Management: Activities related to raising money for a specific cause - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Online Giving: Outlet for members and visitors to submit donations electronically - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions - Peer-to-peer Fundraising: The ability to create social media fundraising pages that are shareable and leverage social networks. - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Volunteer Management: Manage volunteer information and direct volunteer resources - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.6 (16) 4.6 Based on 16 reviews ## Pricing Value for money 4.9 (15) Free Trial [View pricing plan details](https://www.capterra.com/p/214733/Communal/pricing/) Member Management CA$50.00 Flat Rate,Per Month It includes: - Automated membership renewals - Automated email notifications - Digital membership cards - Apple Wallet & Google Wallet cards Program & Event Management CA$50.00 Flat Rate,Per Month It includes: - Collect registrations online - Accept payment for registrations - Waitlists Facility Management CA$50.00 Flat Rate,Per Month It includes: - All-in-one calendar - Review booking requests - Invoice for bookings - Advanced scheduling capability Volunteer Management CA$50.00 Flat Rate,Per Month Donor Management CA$50.00 Flat Rate,Per Month Value for money 4.9 (15) 4.9 Based on 15 reviews ## Integrations [ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (16) 4.9 Based on 16 reviews ## User reviews Overall rating 4.7 Based on 16 reviews Filter by rating 5(11) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JB Jay B. Vice President Non-Profit Organization Management ### "Great software for a Community Association! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 31, 2026 We researched seven software programs before deciding on Communal. Their help desk support sealed the deal. Pros A boutique software company with a desire to continually evolve their product to meet the needs of their clients. A great help desk. And a design approach that allows for customization of each module. Cons The customization aspect. Sometimes confusing. But once you've done it once, it makes sense and is repeatable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alyssa Y. Events and Program manager Events Services ### "Easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2026 Its been great. When i started using communal my workplace (now past) didn't secure any training for our team, So I reached out to wade personally for assistance and he got me trained and has been available to me every step of the way, I am currently setting my new work place up with communal as we speak. Pros I like that its easy to use! it takes no time to learn, and when i have questions the communal team is there for me. Cons Theres not really anything I dont like.. Anything I was having issues with were resolved by the communal team quickly. Switched from [ACTIVENet](https://www.capterra.com/p/115451/ACTIVE-Net/) Activenet was great but too large for the needs of our hall. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LP Lisa P. President Civic & Social Organization ### "Easy to use, fantastic customer support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2026 Overall, it has been a positive experience and we're glad we switched as Communal has allowed us for focus less on admin work and more on serving our community. Pros I appreciate the ease of use and the friendly, knowledgeable, patient and responsive customer support throughout the transition and beyond. Cons I dont think its specific to Communal, but there was some confusion pertaining to automatic renewals because they could not carry over to the new platform. Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Clunky interface and lousy customer support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GB Gillian B. membership volunteer Non-Profit Organization Management ### "Solid membership management module " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 18, 2026 positive. technical support has been responsive and timely, most issues have been addressed. Solid product. Pros automated sending renewal reminders, taking payment, issuing membership cards, and expiring memberships as needed. Saved many hours of manual effort per week Cons can’t see emails sent to members. when a member renews with a different email a new client record is created and continuity is lost Switched from [Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/) product had very limited functionality. Did not send out reminders or cards. Did not take payment Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 3, 2026 Thank you for the kind review, Gillian! We are always updating our platform and hope to provide some improvements in the areas you are seeking. SP Sarah P. Volunteer Non-Profit Organization Management ### "Huge value for your money!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2025 Highly recommend Communal for managing your community organization online. The functionalities are robust and are continually being updated. Pros The customer and technical support is unparalleled. I've been hugely impressed by the level of care and dedication I received from the team. Cons There were occasionally some things I wanted to do that I wasn't able to, but the team have been constantly updating and improving the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 14, 2025 Thank you for your review and kind words, Sarah! JZ Janaya Z. Administrator Non-Profit Organization Management ### "4/5 Rating for Communal" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 18, 2025 I'm happy with my experience! There are sometimes hiccups with the tech but I'm content with how thoroughly the issues are looked into. Pros The customer service and the "Chat With Us" feature is great! \[sensitive content hidden\] is always super helpful and always follows up on my concerns. The training session is very informative and thorough. I also like how the site is organized and all of the features that are available. Cons Sometimes our members have issues with purchasing a membership online. We could also benefit from being able to customize our membership appearance. There's also the occasional broken link/action that we aren't able to access, but our concerns are always looked into and followed-up on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Megan A. Hall Rental Manager Non-Profit Organization Management ### "Communal is an excellent platform for my community" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 28, 2025 Overall I enjoy working in Communal to manage my community association's hall rentals. It is easy to navigate with a friendly UI & very few quirks. I'd highly recommend using Communal. Pros Communal is easy to use & the switch from our old system was seamless. Quick & efficient customer support in the online chat makes it easy to solve any questions that come up. Cons I would prefer if Communal allowed bookings in 30 minute increments. As of now, the invoicing system only allows for whole number, i.e. whole hours of rental. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 30, 2025 Thank you very much for your review, Megan! We are working on the ability to customize the booking minute increment so be on the lookout for that. We are happy to hear you are enjoying your experiencing using Communal! JP Julie P. General Hall Manager Non-Profit Organization Management ### "Communal boosts our rentals, memberships, and program registrations!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2025 Pros Everything! Our staff and volunteers find it very easy to use, saving valuable time on the backend. Since partnering with Communal, the KGCA has experienced a boost in rentals, memberships, and program registrations. Returning renters have praised the simplicity of booking with us. Communal has also enabled us to offer more value to our members. With digital membership cards now available, we have revitalized our Community Perks program, helping connect our members with local businesses. Additionally, creating and managing program and event registrations has never been easier. The ability to host "members-only" events has simplified sign-up filtering, a process we previously handled manually. Our community loves the experience, and we do too! Cons Nothing really comes to mind here! When issues do arise, Communal's team is quick to resolve them. Whenever we have suggestions for improvements, Communal listens. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Maddy V. Arena Coordinator Accounting ### "Very User Friendly Software!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 20, 2025 Pros It is very user friendly for booking and scheduling and for community events, programs, fundraising and Memberships. Their support team is awesome! Very helpful and great to work with! Cons Sometimes the system can be a little slow Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YS Yana S. Executive Director Civic & Social Organization ### "Right for Community Associations and beyond!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2023 Pros How it fits so many Community Associations and other organizations, that are different but Communal has necessary core features that are overlapping across all of us! What a great team of professionals put it together, by going to the organizations in need, listening of what they were missing and bringing this great product to life. Cons Once in a while there will few little things come up but we figure it out together with Communal. Everything else we have works great! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/214733/Communal/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.