---
title: "Communal Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Communal Software - reviews, pricing plans, popular comparisons to other Association Management products and more."
source_url: "https://www.capterra.com/p/214733/Communal/"
page_type: "product"
language: "en"
publication_date: "2026-10-17"
---

# 

 Communal Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Communal

## What is Communal?

Communal gives associations a centralized system to handle every aspect of member and organizational management. Automate renewals, collect dues, track participation, manage committees, and communicate with your base—all from one intuitive dashboard. Designed to reduce manual admin work and give you powerful insight into your operations, Communal helps your association grow its reach and deepen its impact.

## What is Communal used for?

[Association Management](https://www.capterra.com/association-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CA$75

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Communal?[Manage this product listing](https://www.g2.com/products/communal/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Communal

4.7 (16)

VS.

[4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/)

Starting Price

CA$75

Flat Rate, Per Month

Starting Price

$119

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (16)

Ease Of Use

3.7 (655)

Value For Money

4.9 (15)

Value For Money

4.0 (536)

Customer Service

4.9 (16)

Customer Service

4.3 (626)

## Communal alternatives

[4.4 (297)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (131)](https://www.capterra.com/p/188714/Novi-AMS/reviews/)

Starting price

$829.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (107)](https://www.capterra.com/p/47310/MemberLeap/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (98)](https://www.capterra.com/p/237509/Easy-HOA/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/214733/Communal/alternatives/)

## FAQs about Communal

Overview

### Which roles and teams benefit most from Communal?

Communal is most used by venue and hall managers, event and program coordinators, and office administrators who manage reservations, rentals, calendars, and day-to-day communications. Executive directors, board members, presidents, and vice presidents use it to oversee operations and scheduling, while IT assistants and volunteers support membership records, event coordination, and administrative updates.

Answer based on 16 reviews

Overview

### What company size and industries is Communal built for?

Communal is for small organizations, particularly nonprofit management teams: 94% of reviewers are small businesses and 62% work in Non-Profit Organization Management. It also serves community centres, associations, cultural groups, municipal recreation, camps, and federated organizations, with Civic & Social Organizations representing 12%. Association Management is the leading use case, at 60%.

Answer based on 16 reviews

Features and Usability

### What are the key features of Communal?

Communal offers membership management, member portal, member directory, and access controls/permissions for organizing communities. It also includes event management and registration, communication management, email marketing, and automated communications. Fundraising and finance features cover online donations, recurring giving, payment processing, dues management, accounting integration, and reporting.

Pricing

### How much does it cost and what fees or limitations are included?

Communal starts at CA$50 per month for the Programs & Events add-on, while the Membership Platform costs CA$75 per month for about 250 active members. Facilities & Bookings starts at CA$65 per month for up to 2 spaces. A free trial is available, and pricing scales with active members or more spaces.

Integrations

### Which third-party tools and platforms does Communal integrate with?

Communal connects natively to Google Sheets, Mailchimp, SurveyMonkey, and Zapier. These integrations cover spreadsheets, email marketing, surveys, and broader app connections, giving Communal a focused set of four third-party tools for data sharing and workflow connections.

Getting Started and Support

### What training and onboarding options does Communal offer?

Communal provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference and walkthrough materials for setup and feature review.

Getting Started and Support

### What customer support options does Communal offer?

Communal offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support channel details are listed in the product catalog, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations.

## Features

AI summary

Based on 892 Association Management reviews

Capterra data shows that buyers of association management software rank the following features as their top priorities:

-   **Membership Management** (**67%** of reviewers rated this feature as critical)
-   **Dues Management** (**68%**)
-   **Registration Management** (**59%**)

Communal supports all three of the features reviewers value most: **Membership Management**, **Dues Management**, and **Registration Management**. Together, these capabilities help organizations maintain accurate member records, manage recurring payments, and handle event or program sign-ups more efficiently, allowing teams to improve member operations and keep administrative work organized.

Membership Management

4.8 (12)

83.33% of 12 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Registration Management

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Event Management

4.4 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Payment Processing

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Event Scheduling

5.0 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Plan an event's time and location

Member Directory

4.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Communal 132 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Acknowledgments & Communications: Generates acknowledgment letters for donations, and supports e-mail and letter mailing communication with donors.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Auction Management: Allows businesses to create and manage auctions.
- Automated Dues & Renewals: Automatically bill members and process recurring membership renewals.
- Automation: Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling.
- Autonomous Task Execution: Completes tasks independently without constant human intervention
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Cross-system Integration: Works across multiple software systems or databases
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Decision Making: Makes informed choices based on available data and objectives
- Direct Mail Tools: Tools to create paper flyers and other mailings to be sent via direct mail.
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Storage: Store and organize documents in a centralized system
- Donation Tracking: Track and view detailed financial donation history made by contacts and members
- Donor Discovery: Search 3rd party databases to identify potential donors
- Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
- Donor Profiles: Stores donor profiles that track all relevant information, including contact info, solicitor, giving history, and specialized attributes.
- Dues Management: Track and collect membership dues
- E-Document Storage: Allows electronic files to be uploaded and stored within donor profiles.
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Marketing & Automated Communications: Sends segmented email campaigns and automated reminders to members.
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Management & Registration: Creates, promotes, and manages event registration and attendance tracking.
- Event Planning: Manages the event planning aspect of church gatherings whether it be a fundraiser, holiday event, festivals, children events and more. Specifically keepign track of event attendance and processing payments for donations, entrance fee, entertainment fees, food and beverages, etc.
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- For Nonprofits: Software specialized for non-profit organizations
- Forms Management: Store, manage and track all forms in a centralized location
- Fund Accounting: Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)
- Fundraising Management: Activities related to raising money for a specific cause
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Gift Matching Management: Ability to match gifts through the system
- Gift Tracking: Downloads gift information from integrated fundraising tools into donor profiles.
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Grant Management: Monitor application statuses, proposals and award funds
- Historical Trend Analysis: Review data from past periods to reveal recurring tendencies
- Integration With Accounting Tools: Integrates with accounting and third‑party financial systems.
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Member Accounts: Accounts held by members of an organization
- Member Database: Add, store and access information pertaining to members
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Member Portal: Online gateway through which members can access/update personal information
- Member Types: Handle various types of membership based on groupings
- Membership Management: Database of members to track personal information of individuals and families
- Membership Signup: Registration process to become members by providing relevant information and agreeing to terms
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Capabilities: Provides a dedicated mobile app and/or optimized mobile interface for field worker access to check schedules and tasks.
- Mobile Giving: Ability to make a donation from a mobile device/app
- Moves Management: Tracks action steps and notes for each prospective donor in the donor pipeline.
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-step Planning: Ability to break down and plan multi-step processes
- Newsletter Management: Create and update newsletter content to increase engagement
- Online Donation Portal: The ability to accept donations online via a website, social media, or mobile device.
- Online Forms: Create new forms and/or use ready-made online form templates
- Online Giving: Outlet for members and visitors to submit donations electronically
- Payment Processing: Accept, record, and reconcile financial transactions
- Peer-to-peer Fundraising: The ability to create social media fundraising pages that are shareable and leverage social networks.
- Personalization: Adjust communications based on previous interactions or personal preferences
- Pledge Management: Track commitments to donate in the future
- Pledge Tracking: Records gift pledges and updates remaining amount based on installments.
- Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring Donations: The ability to set up recurring donations of a specific amount at a chosen interval.
- Recurring Giving: Manage and track recurring gifts
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health
- Reporting & Analytics: The ability to see large amounts of data in a digestible format in order to make informed business decisions.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Dashboard: Allows users to customize their home page to display the information relevant to their role and tasks.
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Wait List Management: Record, update and manage waiting lists
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.6 (16)

4.6

Based on 16 reviews

## Pricing

Value for money

4.9 (15)

Free Trial

[View pricing plan details](https://www.capterra.com/p/214733/Communal/pricing/)

Membership Platform

CA$75.00

Flat Rate,Per Month

It includes:

-   Automated membership renewals
-   Automated email notifications
-   Digital membership cards
-   Apple Wallet & Google Wallet cards

Programs & Events

CA$50.00

Flat Rate,Per Month

It includes:

-   Waitlists
-   Accept payment for registrations
-   Collect registrations online

Facilities & Bookings

CA$65.00

Flat Rate,Per Month

Value for money

4.9 (15)

4.9

Based on 15 reviews

## Integrations

[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (16)

4.9

Based on 16 reviews

## User reviews

Overall rating

4.7

Based on 16 reviews

Filter by rating

5(11)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JB

Jay B.

Vice President

Non-Profit Organization Management

### "Great software for a Community Association! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 31, 2026

We researched seven software programs before deciding on Communal. Their help desk support sealed the deal.

Pros

A boutique software company with a desire to continually evolve their product to meet the needs of their clients. A great help desk. And a design approach that allows for customization of each module.

Cons

The customization aspect. Sometimes confusing. But once you've done it once, it makes sense and is repeatable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Alyssa Y.

Events and Program manager

Events Services

### "Easy to use "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2026

Its been great. When i started using communal my workplace (now past) didn't secure any training for our team, So I reached out to wade personally for assistance and he got me trained and has been available to me every step of the way, I am currently setting my new work place up with communal as we speak.

Pros

I like that its easy to use! it takes no time to learn, and when i have questions the communal team is there for me.

Cons

Theres not really anything I dont like.. Anything I was having issues with were resolved by the communal team quickly.

Switched from

[ACTIVENet](https://www.capterra.com/p/115451/ACTIVE-Net/)

Activenet was great but too large for the needs of our hall.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LP

Lisa P.

President

Civic & Social Organization

### "Easy to use, fantastic customer support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2026

Overall, it has been a positive experience and we're glad we switched as Communal has allowed us for focus less on admin work and more on serving our community.

Pros

I appreciate the ease of use and the friendly, knowledgeable, patient and responsive customer support throughout the transition and beyond.

Cons

I dont think its specific to Communal, but there was some confusion pertaining to automatic renewals because they could not carry over to the new platform.

Switched from

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)

Clunky interface and lousy customer support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GB

Gillian B.

membership volunteer

Non-Profit Organization Management

### "Solid membership management module "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 18, 2026

positive. technical support has been responsive and timely, most issues have been addressed. Solid product.

Pros

automated sending renewal reminders, taking payment, issuing membership cards, and expiring memberships as needed. Saved many hours of manual effort per week

Cons

can’t see emails sent to members. when a member renews with a different email a new client record is created and continuity is lost

Switched from

[Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/)

product had very limited functionality. Did not send out reminders or cards. Did not take payment

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 3, 2026

Thank you for the kind review, Gillian! We are always updating our platform and hope to provide some improvements in the areas you are seeking.

SP

Sarah P.

Volunteer

Non-Profit Organization Management

### "Huge value for your money!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 8, 2025

Highly recommend Communal for managing your community organization online. The functionalities are robust and are continually being updated.

Pros

The customer and technical support is unparalleled. I've been hugely impressed by the level of care and dedication I received from the team.

Cons

There were occasionally some things I wanted to do that I wasn't able to, but the team have been constantly updating and improving the platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 14, 2025

Thank you for your review and kind words, Sarah!

JZ

Janaya Z.

Administrator

Non-Profit Organization Management

### "4/5 Rating for Communal"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 18, 2025

I'm happy with my experience! There are sometimes hiccups with the tech but I'm content with how thoroughly the issues are looked into.

Pros

The customer service and the "Chat With Us" feature is great! \[sensitive content hidden\] is always super helpful and always follows up on my concerns. The training session is very informative and thorough. I also like how the site is organized and all of the features that are available.

Cons

Sometimes our members have issues with purchasing a membership online. We could also benefit from being able to customize our membership appearance. There's also the occasional broken link/action that we aren't able to access, but our concerns are always looked into and followed-up on.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Megan A.

Hall Rental Manager

Non-Profit Organization Management

### "Communal is an excellent platform for my community"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 28, 2025

Overall I enjoy working in Communal to manage my community association's hall rentals. It is easy to navigate with a friendly UI & very few quirks. I'd highly recommend using Communal.

Pros

Communal is easy to use & the switch from our old system was seamless. Quick & efficient customer support in the online chat makes it easy to solve any questions that come up.

Cons

I would prefer if Communal allowed bookings in 30 minute increments. As of now, the invoicing system only allows for whole number, i.e. whole hours of rental.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 30, 2025

Thank you very much for your review, Megan! We are working on the ability to customize the booking minute increment so be on the lookout for that. We are happy to hear you are enjoying your experiencing using Communal!

JP

Julie P.

General Hall Manager

Non-Profit Organization Management

### "Communal boosts our rentals, memberships, and program registrations!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2025

Pros

Everything! Our staff and volunteers find it very easy to use, saving valuable time on the backend. Since partnering with Communal, the KGCA has experienced a boost in rentals, memberships, and program registrations. Returning renters have praised the simplicity of booking with us. Communal has also enabled us to offer more value to our members. With digital membership cards now available, we have revitalized our Community Perks program, helping connect our members with local businesses. Additionally, creating and managing program and event registrations has never been easier. The ability to host "members-only" events has simplified sign-up filtering, a process we previously handled manually. Our community loves the experience, and we do too!

Cons

Nothing really comes to mind here! When issues do arise, Communal's team is quick to resolve them. Whenever we have suggestions for improvements, Communal listens.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MV

Maddy V.

Arena Coordinator

Accounting

### "Very User Friendly Software!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 20, 2025

Pros

It is very user friendly for booking and scheduling and for community events, programs, fundraising and Memberships. Their support team is awesome! Very helpful and great to work with!

Cons

Sometimes the system can be a little slow

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YS

Yana S.

Executive Director

Civic & Social Organization

### "Right for Community Associations and beyond!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2023

Pros

How it fits so many Community Associations and other organizations, that are different but Communal has necessary core features that are overlapping across all of us! What a great team of professionals put it together, by going to the organizations in need, listening of what they were missing and bringing this great product to life.

Cons

Once in a while there will few little things come up but we figure it out together with Communal. Everything else we have works great!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/214733/Communal/reviews/)

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