# Communal Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Communal Software - reviews, pricing plans, popular comparisons to other Association Management products and more. Source: https://www.capterra.com/p/214733/Communal --- # Communal Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Communal ## What is Communal? Communal gives associations a centralized system to handle every aspect of member and organizational management. Automate renewals, collect dues, track participation, manage committees, and communicate with your base—all from one intuitive dashboard. Designed to reduce manual admin work and give you powerful insight into your operations, Communal helps your association grow its reach and deepen its impact. ## What is Communal used for? [Association Management](https://www.capterra.com/association-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Registration](https://www.capterra.com/registration-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$50 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Communal?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://getcommunal.com&name=Communal) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Communal 4.6 (13) VS. [4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting Price CA$50 Flat Rate, Per Month Starting Price $119 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (13) Ease Of Use 3.7 (644) Value For Money 4.9 (12) Value For Money 4.1 (525) Customer Service 4.9 (13) Customer Service 4.3 (615) ## Communal alternatives [4.4 (277)](https://www.capterra.com/p/124449/GrowthZone/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (122)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) Starting price $829.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (98)](https://www.capterra.com/p/237509/Easy-HOA/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/214733/Communal/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Membership Management 4.8 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Event Management 4.4 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Member Directory 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Comprehensive list that contains information and details of all the members associated with a particular organization or group Event Scheduling 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Plan an event's time and location Credit Card Processing 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Accept and process credit card transactions Communication Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Communal 41 features Track the attendance of specific individuals or groups Track and manage schedules and meetings via an integrated calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Track and view detailed financial donation history made by contacts and members Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Track and collect membership dues Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Schedule and manage the logistics of activities and other gatherings Online registration for events Plan an event's time and location Manage tickets for specific events Software specialized for non-profit organizations Activities related to raising money for a specific cause Captures invoice data and maintains comprehensive records for auditing and reporting purposes Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Outlet for members and visitors to submit donations electronically Real-time registration over the web Accept, record, and reconcile financial transactions Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage volunteer information and direct volunteer resources Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.5 (13) 4.5 Based on 13 reviews ## Pricing Value for money 4.9 (12) Free Trial [View pricing plan details](https://www.capterra.com/p/214733/Communal/pricing/) Member Management CA$50.00 Flat Rate,Per Month It includes: - Automated membership renewals - Automated email notifications - Digital membership cards - Apple Wallet & Google Wallet cards Program & Event Management CA$50.00 Flat Rate,Per Month It includes: - Collect registrations online - Accept payment for registrations - Waitlists Facility Management CA$50.00 Flat Rate,Per Month It includes: - All-in-one calendar - Review booking requests - Invoice for bookings - Advanced scheduling capability Volunteer Management CA$50.00 Flat Rate,Per Month Donor Management CA$50.00 Flat Rate,Per Month Value for money 4.9 (12) 4.9 Based on 12 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (13) 4.9 Based on 13 reviews ## User reviews Overall rating 4.6 Based on 13 reviews Filter by rating 5(8) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GB Gillian B. membership volunteer Non-Profit Organization Management ### "Solid membership management module " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 18, 2026 positive. technical support has been responsive and timely, most issues have been addressed. Solid product. Pros automated sending renewal reminders, taking payment, issuing membership cards, and expiring memberships as needed. Saved many hours of manual effort per week Cons can’t see emails sent to members. when a member renews with a different email a new client record is created and continuity is lost Switched from [Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/) product had very limited functionality. Did not send out reminders or cards. Did not take payment Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 3, 2026 Thank you for the kind review, Gillian! We are always updating our platform and hope to provide some improvements in the areas you are seeking. SP Sarah P. Volunteer Non-Profit Organization Management ### "Huge value for your money!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2025 Highly recommend Communal for managing your community organization online. The functionalities are robust and are continually being updated. Pros The customer and technical support is unparalleled. I've been hugely impressed by the level of care and dedication I received from the team. Cons There were occasionally some things I wanted to do that I wasn't able to, but the team have been constantly updating and improving the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 14, 2025 Thank you for your review and kind words, Sarah! JZ Janaya Z. Administrator Non-Profit Organization Management ### "4/5 Rating for Communal" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 18, 2025 I'm happy with my experience! There are sometimes hiccups with the tech but I'm content with how thoroughly the issues are looked into. Pros The customer service and the "Chat With Us" feature is great! \[sensitive content hidden\] is always super helpful and always follows up on my concerns. The training session is very informative and thorough. I also like how the site is organized and all of the features that are available. Cons Sometimes our members have issues with purchasing a membership online. We could also benefit from being able to customize our membership appearance. There's also the occasional broken link/action that we aren't able to access, but our concerns are always looked into and followed-up on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Megan A. Hall Rental Manager Non-Profit Organization Management ### "Communal is an excellent platform for my community" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 28, 2025 Overall I enjoy working in Communal to manage my community association's hall rentals. It is easy to navigate with a friendly UI & very few quirks. I'd highly recommend using Communal. Pros Communal is easy to use & the switch from our old system was seamless. Quick & efficient customer support in the online chat makes it easy to solve any questions that come up. Cons I would prefer if Communal allowed bookings in 30 minute increments. As of now, the invoicing system only allows for whole number, i.e. whole hours of rental. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 30, 2025 Thank you very much for your review, Megan! We are working on the ability to customize the booking minute increment so be on the lookout for that. We are happy to hear you are enjoying your experiencing using Communal! JP Julie P. General Hall Manager Non-Profit Organization Management ### "Communal boosts our rentals, memberships, and program registrations!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2025 Pros Everything! Our staff and volunteers find it very easy to use, saving valuable time on the backend. Since partnering with Communal, the KGCA has experienced a boost in rentals, memberships, and program registrations. Returning renters have praised the simplicity of booking with us. Communal has also enabled us to offer more value to our members. With digital membership cards now available, we have revitalized our Community Perks program, helping connect our members with local businesses. Additionally, creating and managing program and event registrations has never been easier. The ability to host "members-only" events has simplified sign-up filtering, a process we previously handled manually. Our community loves the experience, and we do too! Cons Nothing really comes to mind here! When issues do arise, Communal's team is quick to resolve them. Whenever we have suggestions for improvements, Communal listens. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Maddy V. Arena Coordinator Accounting ### "Very User Friendly Software!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 20, 2025 Pros It is very user friendly for booking and scheduling and for community events, programs, fundraising and Memberships. Their support team is awesome! Very helpful and great to work with! Cons Sometimes the system can be a little slow Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YS Yana S. Executive Director Civic & Social Organization ### "Right for Community Associations and beyond!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2023 Pros How it fits so many Community Associations and other organizations, that are different but Communal has necessary core features that are overlapping across all of us! What a great team of professionals put it together, by going to the organizations in need, listening of what they were missing and bringing this great product to life. Cons Once in a while there will few little things come up but we figure it out together with Communal. Everything else we have works great! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Renee D. Office admin Non-Profit Organization Management ### "Perfect solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2022 Communal has been amazing for our community association as it is finally bringing our various software pieces together. Rather than having separate programs and spreadsheets for volunteers, members, invoicing, rental groups, program registrations, etc, it's now all in one place. Everything has been easy with Communal and we are very grateful for their service. Pros Communal is user-friendly for all of our staff. We use it for a variety of features (membership management, program registrations, online invoicing, volunteer tracking, etc). Communal continues to update their software and provide new features that are relevant to community and non-profit groups, and the customer service is prompt and friendly. Cons We have not yet encountered any dislikes. Reasons for choosing Communal Communal was the best choice because it was an all-in-one solution. The fact that it is a local, small business run by friendly and entrepreneurial staff is a huge bonus. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Shelley B. Director Non-Profit Organization Management ### "One of the best decisions our community has made" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2022 Pros It was easy to migrate from our antiquated, and expensive system over to Communal's modern and easy to navigate platform. The features on Communal were built for our needs and functioned how we needed them to. If there was something that needed tweaking, their support team listened and made it better. Their support was amazing and we are very, very happy with using Communal. Cons The only thing that I can say if I absolutely had to, is the invoicing module could be improved to include cloning and templates for recurring rental clients. It would also be great if the email module could be improved a little so that we could migrate from Mailchimp and integrate all of our communications through Communal. Switched from [Ivrnet Central](https://www.capterra.com/p/174434/Ivrnet-Central/) hard to use, lack of features, terrible support and very expensive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN Jon N. Board Member Non-Profit Organization Management ### "Communal - Community Association Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2022 My experience with the software and the team has been overwhelmingly positive. We switched from another provider and the difference was night-and-day! Communal did a fantastic job onboarding us and helping us migrate our data from one system to another. They are also very responsive for customer support. The integrated payment feature is nice and makes it so that we don't have to worry about managing that ourselves. I would strongly recommend this product to other Community Associations. Pros The software is very easy to use and the team has been great to work with. The built-in workflows make it easy to organize memberships, create surveys, create events, and engage with our members. We had a few customization requests and the Communal team was very willing to work with us to make them happen. I love that the software is cloud based and easy to use. Cons As a new product there are a still a few small imperfections. Sometimes things take longer to load than I would like, or the menus aren't quite optimized. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/214733/Communal/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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